Trakstar Learn

4.3 (103)
Online training for agents, contractors, and partners

Overall rating

4.3 /5
(103)
Value for Money
4.1/5
Features
3.8/5
Ease of Use
4.3/5
Customer Support
4.5/5

87%
recommended this app
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103 Reviews

John
Overall rating
  • Industry: Consumer Goods
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent Sales and Marketing Tool For B to B Business

Reviewed on 21/7/2016

Using Mindflash for both internal and external training allows my company to provide very good training that is clear, informative and easy in-training navigation. Mindflash allowed us to fill a missing piece to selling and properly training customers that need our support installing our products matching our stringent specifications. Using all of Mindflash's features and benefits has made our training the biggest success when launching a new product. Customer support has been the shining star when there is a question or even when we need introduction to numerous Mindflash administrators. We have domestic and international users so having the customer support, multi-language navigation options was very helpful.

Pros

I like Mindflash's tools that help enhance my existing training content making it more attractive and vibrant. Navigation makes managing my content easy. Report and managing users helps my company stay on top of our trained users. Salesforce integration allows me to introduce tasks and tracking customer activity.

Cons

Salesforce integration, being new to Mindflash, was a challenge. But the programmers response and effort help make the integration work helped us utilize the full benefits of using Salesforce with Mindflash.

Matt
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool for Operations

Reviewed on 15/7/2019

Its been a pleasure to work with the support staff and the system. But your people make all the difference - 100%.
Representative has been great work with.

Pros

This systems has proven to be easy to use, easy to train on and its simple to get folks up to speed on because of its ease of use.

Cons

It lacks a timer (to time out - not a due date) for assessments (like the NMLS exam, SATs, etc).

Brittany
Overall rating
  • Industry: Human Resources
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Mind Flash

Reviewed on 30/11/2018

Pros

I like that this product offers all training modules for new employees and current employees, which has been a huge help and leading success tool in making sure everyone is up to date with trainings and it is self conduct, so it allows staff to get this done in a timely manner and on their time as well. I also like that we have been able to add all training Videos and modules in this product

Cons

Sometimes the searching for a video or module can be frustrating if you dont type in correctly

Grant
Overall rating
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Mind flash Review as a Tech Trainer for Eastlink Cable systems

Reviewed on 23/6/2016

Great online teaching tool, as a trainer for a company that is responsible for training over 700 technicians. When you consider that my tech's are spread out over the entire country (Canada) that is lot of territory to cover. Our training team is small so geographically speaking Mind flash gives us the tool to quickly send out training in a heartbeat. In addition we the tracking and reporting is great.

Thanks
Grant

Pros

ease of use

Cons

PDF down load of trainee doesn't include all info however excel does

Dan
Overall rating
  • Review Source

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  • Ease of Use
  • Customer Support

Perfect for compliance

Reviewed on 6/7/2011

Their service is the key to this product. They have a great base, a great team, and are very good at opening up their scope to their customers. While they still have some room to grow, their willingness to listen to their customers and implement based on their needs will surely make them stand out in this industry. They have saved me hundreds of hours and thousands of dollars worth of flying around the company training employees to meet OSHA and DOT regulations. I highly recommend Mindflash.

Pros

This is a great option for companies that need to train nationally, especially when dealing with OSHA and DOT requirements. One certified trainer can build the online course and manage training for every employee company wide.

Customer service and communication has been stellar since day one of the Beta testing, and they have always communicated well. They also have a great forum that they are very attentive to, which allows the users to vote as a group on priority issues and features that they'd like to see.

From a company standpoint this is a very good option for internal training.

Cons

There are still some very minor limitations that are being worked on, but these are few and far between. They are working towards better support for individuals who would like to create courses and accept payment.

Matt
Overall rating
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use for both admins and users

Reviewed on 14/2/2017

I've been a user for over a year now, and the ease of use is a huge reason why we purchased the service and also expanded. We started with the idea that we would only use Mindflash for the 25 agents in our call center, however we now use it for our home office of 200 people, and also use it with our corporate office which does training for another 250 people. It's been a great value and I would recommend it to anybody needing an LMS system.

Pros

Ease of use, ability to track and segment, types of questions available.

Cons

Nothing glaring

Rob
Overall rating
  • Industry: Commercial Real Estate
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reaching out to staff across two continents

Reviewed on 12/7/2019

Mindflash has allowed us to increase our training 'reach', firstly across multiple locations in South Africa and now also into our business interests in the UK as well. We plan to extend this further into mainland Europe in the future. Online training in our industry has been revolutionized by our bespoke learning content.

Pros

The ease of use without the need for specialised software and additional downloads. We can work from existing materials authored in everyday Office software.

Cons

Nothing to dislike. Challenges we initially anticipated have not materialised.

John
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

6 yr customer

Reviewed on 11/2/2020

Pros

Clean appearance of the home page, easy to develop courses, reports.

Cons

I found not being able to rotate the courses on iPhone unfortunate

Connie
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Mindflash fits our needs for issuing and tracking training within the organization.

Reviewed on 14/7/2017

Pros

Accessible on the cloud on both computer and mobile device.
Easy to set up new users.
Cost effective for small organizations like ours.
Ability to maintain training results and obtain certificates for records for auditing.
Accepts all file types that we use - PDF, PPT, DOC, etc.

Cons

Not the most intuitive the first time around creating a course or inviting new trainees.
Too many email notifications.
Some functions are still very manual, including reporting.

Verified Reviewer
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 10,000+ Employees
  • Review Source

Overall rating

  • Ease of Use

Easy to use

Reviewed on 31/3/2016

I like the ease of use of Mindflash. It is easy to get started and have training uploaded quickly. It offers the ability to host a lot of training with a user interface that is understandable by trainees.

Pros

Easy to use for trainees, instructional designers, and administrators.

Cons

Depending upon the level of membership, there are features that should be available but aren't. The opportunity to customize reports, certificates, etc. would be a plus. As it is, you are stuck with what they offer without the ability to customize.

Michelle
Overall rating
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One word - wow!

Reviewed on 18/7/2016

We've been using this for a year to track certification training. Mindflash has helped to make our employees' lives easier because the training is available in one place and can be access anytime, any where they have Internet connectivity and from any device.

Pros

Ease of use for both the trainees, trainers and admins.

Cons

Re-certification is still missing.

Mike
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Mindflash is very versatile

Reviewed on 11/7/2017

Quality product overall. I would recommend it to a friend. The cost for us is beyond what we can afford.

Pros

Ability to integrate or embed multimedia into courses. The reporting is very thorough. Certificate customization is useful.

Cons

No spell check in the quiz development section, inability to send emails to a group of learners. Payment integration technology is not the best

Dennis
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very user friendly...just open it up and go!

Reviewed on 14/7/2017

Attendance of new material delivery and testing for understanding it can now be done online. Being a department of one, it is a huge time saver. Tracking users' activity takes me minutes now instead of hours. We have a lot of annual requirements I need to track and report back to the government and this is allowing me much more time to work on material and not have to monitor end users.

Pros

The ease of entering material into it. The quizzes are easy to create and there is a large variety to select. Adding additional material to a course is sooo easy! Maintaining users is simple. It won't let you make a mistake.

Cons

No spell check in quizzes. Can't make edits to a particular slide in a course, but edits are made externally and easily replaced in Mindflash.

Dianne
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Love how easy it is to use this product. Love the CSM team. Everyone is so responsive

Reviewed on 1/9/2017

Many. Easy to update and intuitive is most important to me right now. When showcasing the selected tool, others trainers/admin appreciate it's ease-of-use (easier to justify purchase when they see and understand what the program is trying to accomplish). Service is great. If CSM team don't have an answer right away, they will find out for me. They are concerned about my success.

Pros

Easy to update (modular). Intuitive UI. Not a huge learning curve (don't have time for a learning curve). Service is excellent.

Cons

Small things-custom certificates is an add-on. Some screen resolution issues with simulations. Can't save recorded audio when all I need to do is replace the slide.

Giles
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  • Review Source

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  • Ease of Use
  • Customer Support

Unique features to meet our needs

Reviewed on 23/10/2014

We have found that Mindflash is one of the easiest products to use to quickly deploy high quality short courses for our association. It works very well, is flexible and powerful yet simple to design & deploy.
In our experience the seamless way Mindflash imports and converts our Powerpoint training slides and then allows us to insert other material between the slides in the converted set is unique and accelerates development and deployment significantly.
The quiz options provided give us creative ways to check and reinforce learning and make the experience more enjoyable and engaging - a key factor for us.
We could always ask for more in a product but the balance here is just right and gives us a real advantage - any further complexity might just take away its edge.
All contact with the Mindflash team has received prompt, professional and helpful responses - a very refreshing experience.
In summary, a great product that meets our needs very well, and a great company to deal with.

Tim
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  • Review Source

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  • Ease of Use
  • Customer Support

Great Tool for Current Non-eLearning Users

Reviewed on 17/2/2014

I've been in the learning and development for over 20 years and am now at a new company. This new company, until my arrival did not have an e-learning strategy. With Mindflash we now have a path to deliver just-in-time flexible training for our company. I've worked with high-end multimedia learning development tools in the past and Mindflash offers a new user/trainer a way to build an online cirriculum quickly and easily! It is easy to learn and even easier to use! There are a currently a few limitations - like being able to extract needed content, like existing courses for review and update, extracting trainee list in to a spreadsheet, extracting "missed" questions on a quiz. Also, would love to see the ability to track "attempts" on a quiz. Overall, I think the mindflash application is extremely useful and we have built a great set of online training modules for our internal teams. Thank you Mindflash - keep the updates coming!!

Nicholas
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  • Review Source

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  • Ease of Use
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Excellent Product!

Reviewed on 11/6/2014

Pros-

*Ease of training
*Introducing a new medium to employee training
*Price
*Facility in creating videos

Cons-

*If a user isn't added to videos by mistake, you aren't able to add them again with the same email
*No templates. Having some easy to use templates would be a great help, most managers who use the software aren't graphic designers, or have experience making videos.

Impressions-

When this idea was first pitched to our business by a supervisor, I was very skeptical. Our company was expanding remotely, and we were having issues training everyone on a macro level. The idea of robotraining via Mindflash came up, and I was very skeptical. I'm happy to say that I was wrong, and the size of our remote branch has tripled since Mindflash was incepted. Thank you very much for the great product, one we will be using for many years.

Francisco
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  • Value for Money
  • Ease of Use
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Very good platform

Reviewed on 31/3/2016

It is a really good training platform, really easy to use, i like the customer service and they are always there to help you out, for our company it works perfectly because we have a bunch of different locations and we dont need to travel anymore for the process training.

Pros

the trainees can use it on their cellphone or tablet , as well we can add as much of courses as we need.

Cons

everybody that has a manager access can access to all the courses, the test doesnt allow you to get big images,

Karl
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  • Ease of Use
  • Customer Support

With Mindflash you can put your training online in a flash

Reviewed on 7/8/2015

Pros:
You can try before you buy.
Any data you create during your trial can be included in your production environment.
The interface is clean and uncomplicated.
No extraneous bells and whistles.
It is compatible with SCORM producing software such as Captivate.
Easy to administer.
Easy on the budget. The ROI is amazing.
There's an app for that!
Built in tutorials.
Friendly and prompt customer service.
They listen to your suggestions and try to incorporate them.
Cons:
Adding voice overs to a slide has to be done in a perfect take.
Might not integrate with your existing HRMS.
It might not handle PowerPoint animations well.
You can't re-order slides within a presentation once they're uploaded.
No scheduling capability.

Alyssa
Overall rating
  • Industry: Sporting Goods
  • Company size: 501–1,000 Employees
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support

Intuitive for trainers and essential for trainees

Reviewed on 3/3/2016

Mindflash is a superb tool for companies that need to train a large amount of individuals but aren't able to do so in person. I am just in my first year of using the program as an admin/trainer. I designed the course and distributed it globally. It's very easy to create a course and tailor it to your needs. My team is now able to access and educate hundreds of clients that we were unable to reach before.

Pros

Easy to create, distribute, and track courses/trainees. Anyone can be trained as long as they have an internet connection. The team that works for Mindflash is very easy to reach and extremely helpful when it comes to questions that come up.

Cons

Very few trainees complained about the password strength rules. One trainee was unable to complete a course because she was on an older device, but this is not a huge issue at all.

Scott
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  • Value for Money
  • Ease of Use
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Easy and Effective

Reviewed on 30/3/2016

We needed a LMS to train a large number of people and find Mindflash to be a great tool for this. The ability to track who has taken our courses is one of the most valuable aspects of Mindflash for us. We also use the survey function to obtain feedback to improve our courses.

Pros

Easy to set up courses. Good basic reporting.

Cons

Inability to delete rather than hide old content makes courses with multiple revisions somewhat difficult to manage.

Jo-Anne
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  • Ease of Use
  • Customer Support

My experience with Mindflash

Reviewed on 16/1/2015

I have been the administrator of Mindflash for my work since 2012. Mindflash is a user-friendly program to use to create courses and administer them to employees. In my experience in the last 2 years, Mindflash has looked for feedback from customers and used that feedback to continuously make improvements. They regularly hold webinar seminars as well (I have not participated in any, but I receive invites). Whenever I have required technical assistance, I have had very good, prompt responses. The one aspect of Mindflash that I would say is a downfall is that you cannot print your courses from Mindflash.

Jeff
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  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Mindflash Review

Reviewed on 7/6/2017

Pros

- Ease of use
- Decent tracking and scheduling experience
- Large number of licenses for the cost

Cons

- No content assistance or canned content availability
- Best used for external/customer training - not for internal employee training

Melody
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Create an e-learning course in minutes!

Reviewed on 2/12/2013

My company discovered Mindflash helped us move quickly into the elearning arena. Our standard solution for elearning did not allow us to track users easily but Mindflash gave us all the reports we needed and more.

In minutes, this tool transforms our presentations into courses that can be tracked and delivered. This was instrumental for some key training initiatives, making this invaluable. We purchased another tool for e-learning delivery, but we keep using Mindflash because it is easier and more robust!

Sandi
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Transitioning to Mindflash

Reviewed on 20/11/2014

After researching multiple online training options, Proton Onsite moved from a totally manual, paper-intensive training system to Mindflash early in 2014. The transition was smooth thanks to great support from the Mindflash team. Email questions are answered promptly and they are always available for a phone call. Mindflash has streamlined our training process and greatly reduced the time spent in keeping our workforce current on their training requirements.