Mindflash Reviews

Ease of use. Great Customer Support. Intuitive for users. Easy to create a course, series and catalog as well as upload content. Great flexibility and choice when it comes to creating a quiz and an evaluation. I like that you can integrate with Shopify for monetizing class offerings.

Advanced reports could be better. I would like to see more ability and ease of creating customer fields. Would like to see a live environment to produce and conduct virtual learning.

Very easy to upload videos, PDF and Power Point files.

Very easy to rearrange content, add quizzes, surveys and course/series requirements.

No spell check in quiz sections.

Content can be slow to load for users with not excellent internet connection.

Wish there was a better method for keeping an account instead of deleting and recreating each year without paying a monthly rate. Ability to make account "inactive" but not accessible for in between time.

I liked uploading my excel spreadsheets to the system and having mass invites and reminders sent to users.

There were several things I did not enjoy about this system. The reporting was off when we would run reports on the same things on different days. I also did not like the lack of drop-down options for our users, which made reporting demographics difficult. Above all, it was not a user-friendly system for our users. Many were confused and had difficulties logging in and completing the training. This was the ultimate deal-breaker after being with Mindflash as an organization for just over 3 years.

Mindflash helps to keep the training more focused. With the ability to assign training to individuals, or entire regions with a few clicks of a mouse is great. The Mindflash reporting capabilities are very good and easy to use.

The tiered pricing structure is frustrating at times. We sometimes need to add more users, but we don't need more features. We end up paying for additional features that we never use. If we need to add one more person above our current tier limit, we have to go to a completely new level and price structure rather than just pay to add a user.

Very easy to use! Great way to train people. Simply make up your PP presentation, upload it, put some audio with it if you want (rehearse as many times as you wish), and send it out to the users you want to do the training. Then, remind them if you need to by resending the link. Also find out how everyone did and who has completed and who hasn't. LOVE IT!

The only thing I have a little difficulty with is when I have audio and have to change the Powerpoint slides around the audio doesn't move so you have to redo the audio. I have not called customer service on this so maybe I am just doing something wrong??

I liked how easy it is to use Mindflash, however I found it to be very basic and at the time we used it, it was flash based and required you downloading an app for mobile use.

Our authors are savvy in the use of Microsoft PowerPoint and with barely an hour's training they were up and running assembling their courses. Our assigned sales/technical contact was (& continues to be) extremely responsive. Our customers have found the offerings to be VERY easy to use and impressive to boot. They love being able to access Mindflash content on mobile devices as well.

I am sitting here trying to think of a negative and I cannot. Working with the Mindflash team and feedback from our users has been a great experience.

Easy to create, distribute, and track courses/trainees. Anyone can be trained as long as they have an internet connection. The team that works for Mindflash is very easy to reach and extremely helpful when it comes to questions that come up.

Very few trainees complained about the password strength rules. One trainee was unable to complete a course because she was on an older device, but this is not a huge issue at all.

Simple to use, with a little background.
Handles the load, lots of courses "up there", lots of uses accessing.

None, we are happy campers.

Web based - allows anyone with a solid internet connection to do training remotely.
Compatible with Scorm 1.2
Voice-over capabilities
Reporting

If the end user connection is slow they might have a lack luster experience

Ease of use, right out of the "box". We started using Mindflash a couple years ago when everything was called Series and Modules. It was/is so intuitive. Just upload your PowerPoint slides, add some YouTube videos, and create your tests. I enter students one by one because of the way we use it, but I love the option of being able to add them in batches. SO much easier than one by one when you have a lot to enter. When the Series and Modules changed to Modules and Courses, and the classes auto saved, it became even more streamlined! I love the new look and functionality. I love all the options. I don't use some of them, but I like that they are there.

Not being able to delete (not just inactivate) users. I have had two or three people in my position from other associations call and ask about Mindflash. I tell them what I wrote above (generally) and offer to give them a login so they can see how it looks on the user side. It would be nice to remove them from our system so it doesn't skew our numbers.
Also, and maybe this is something I should do, but I have agents contacting me all the time needing me to reset their module. When I explain how they can go to the home page and continue/resume or reset, they seem confused and either don't understand what I'm talking about, or don't see it. A brief "How to use Mindflash" tutorial autoplayed when they first login, with a link to play it again would be helpful, especially for those who are technologically challenged. Also if the house at the top left were bigger that would help too.

Before I review this product, it’s important to note that there is a new version of the product available. We’re currently waiting in line to be converted. However, I don’t think many of these items I’m about to mention will change for us. I’ll mention it where it matters.
Mindflash is an easy to use LMS. We brought up a partner training program within a few months. It’s a snap to bring up a trainee dashboard. Just add a little custom text, upload a graphic, and your good to go. The testing features are very good; true/false, multiple choice, multiple correct, label picture areas, label matching, and ordering of steps. The testing features will be even better in the new release. You can easily upload most content types and rearrange the sequence as needed. You can record audio right in the platform. There is reasonable Salesforce integration capability so, invitations and basic reporting can be done right in Salesforce. Administrators can easily flip back and forth between the admin and trainee views. The platform supports courses, series, and catalogs. There is a good set of options when building filters for viewing users or content. You can easily copy and modify course profiles and content. The in-platform reporting in our version of the LMS is abysmal. However, from what I’ve seen in the new version, reporting has some very big improvements.

Mindflash is best for large enterprises where you can take advantage of higher level subscription plans that have all the features. Since they segment their levels by feature (and not number of seats), we’re missing what I would consider to be basic functionality. We are currently on a legacy plan named Advanced. We can’t modify existing text in invite and reminder emails, we can only add text. We can’t remove the large Mindflash logo from the emails. We can’t customize the certificates for completion of courses and the quality of the existing certificate options is poor. If you need to automate the reminder emails, there is only three interval options, three days, seven days, and fourteen days (you pick one). While it’s easy to launch a trainee dashboard, the layout is not what I’d call a rich UI experience. It’s basic. The mobile options are limited. This is an app for tablets but nothing for phones. You can’t provide a fully public link to a course. The trainee must set up an account to view the content. If you use the public course feature, the system will not synchronize with the Salesforce objects for that trainee. To force the synchronization, you must send an invite to the trainee from Salesforce after they have already started or taken the course, which can cause confusion.

I love the ease of use. We looked at several different LMS and mindflash was the easiest to load training, create quizzes, and maintain records. If I need to pull up a specific persons training I can pull up the scores quickly instead of tracking down our old paper records. If I need to update a slide in the presentation, I can change it in the module instead of having to create a new module like some we viewed. Other than some minor confusion, most of the users love the program. They found it easy to use.

Since we have started using Mindflash we have been bumped around to several different account managers. I will sometimes email the person who last handled the account and they say they have moved on to a different role and someone else handles the account now. It would be nice for them to be proactive and say hi I am your new account manager. Also there is no app and the mobile view isn't good. If I am out of the office and I need to reset an module I have to pull out my laptop instead of being able to do it on the phone. I can't scroll the individual modules and can only see reset the entire training from my phone.

If you are looking to rid yourself of paper rosters and manual entry of training records via a useful video training tool, MindFlash will work for you.

Once you begin growing, this may not be a great software to use since training hundreds of employees every month on one computer may result more time consuming.

I like Mindflash's tools that help enhance my existing training content making it more attractive and vibrant. Navigation makes managing my content easy. Report and managing users helps my company stay on top of our trained users. Salesforce integration allows me to introduce tasks and tracking customer activity.

Salesforce integration, being new to Mindflash, was a challenge. But the programmers response and effort help make the integration work helped us utilize the full benefits of using Salesforce with Mindflash.

ease of use

PDF down load of trainee doesn't include all info however excel does

This systems has proven to be easy to use, easy to train on and its simple to get folks up to speed on because of its ease of use.

It lacks a timer (to time out - not a due date) for assessments (like the NMLS exam, SATs, etc).

Competency questions and the answer review.
Trainees can view the correct answers.
The use of different applications such as PP, Excel, Word, video

I would like archived scoring to show if trainees improved.
Add quizzes for live training and a complete functions.

Ease of use, ability to track and segment, types of questions available.

Nothing glaring

This is a great option for companies that need to train nationally, especially when dealing with OSHA and DOT requirements. One certified trainer can build the online course and manage training for every employee company wide.

Customer service and communication has been stellar since day one of the Beta testing, and they have always communicated well. They also have a great forum that they are very attentive to, which allows the users to vote as a group on priority issues and features that they'd like to see.

From a company standpoint this is a very good option for internal training.

There are still some very minor limitations that are being worked on, but these are few and far between. They are working towards better support for individuals who would like to create courses and accept payment.

I love that the software can house tons of records for my company to login and use for quality compliance.

Not many cons with the software. The feature I dislike is some of the automatic arrangement features when arranging content, but there ways around.

Ease in creating courses and tracking trainee progress

Would like some additional features like reminders, easier options to upload handouts into courses and some others.

The ability to get up and do a module whenever we need one.

Limit of users

Ease of use for both the trainees, trainers and admins.

Re-certification is still missing.

Clean appearance of the home page, easy to develop courses, reports.

I found not being able to rotate the courses on iPhone unfortunate