Ocrolus Reviews
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16 Reviews
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Overall, A Very Positive Experience
Reviewed on 22/6/2022
My overall experience with Ocrolus has been a positive one. All of the people that work for Ocrolus...
My overall experience with Ocrolus has been a positive one. All of the people that work for Ocrolus that I have interacted with have been top tier. Their customer support is very responsive and quick to provide solutions.
Pros
What I like most about Ocrolus is the analytics that they provide for their bank statement product. Without reliable, accurate analytics, we would be unable to properly service the loans.
Cons
What I like least about Ocrolus is that there has sometimes been a lack of communication. I was not notified when Ocrolus would release new analytics and the corresponding analytics guide. I have had to request an updated analytics guide and only then would I notice that they released new analytics.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Speed Leaves much to be desired
Reviewed on 23/5/2022
The time it takes to wait for OC to process slows my productivity leaving much to be desired! The...
The time it takes to wait for OC to process slows my productivity leaving much to be desired! The program often misses crucial information too. If the purpose is to increase my productivity then it is failing. I work twice to double check the missing information on missed lenders on financial documents and I wait twice as long to process information. Ocrolus gives me a clean data sheet but slows me down considerably - Needs improvement considering the cost to use it!The time it takes to wait for OC to process slows my productivity leaving much to be desired! The program often misses crucial information too. If the purpose is to increase my productivity then it is failing. I work twice to double check the missing information on missed lenders on financial documents and I wait twice as long to process information. Ocrolus gives me a clean data sheet but slows me down considerably - Needs improvement considering the cost to use it!
Pros
I like getting all the data I need in a clean spreadsheet
Cons
The time it takes to wait for OC to process slows my productivity leaving much to be desired! The program often misses crucial information too. If the purpose is to increase my productivity then it is failing. I work twice to double check the missing information on missed lenders on financial documents and I wait twice as long to process information. Ocrolus gives me a clean data sheet but slows me down considerably - Needs improvement considering the cost to use it!
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
What's happened with OC?
Reviewed on 20/5/2022
In the beginning it was like an amazing dream come true to make our role efficient and effective!!!...
In the beginning it was like an amazing dream come true to make our role efficient and effective!!! BUT now I feel like OC is a burnt out toaster not wanting to toast anymore.
Pros
alert of fraud altered documents, extraction of balances, lenders, transfers pulled and other grouped useful information merchants, max deposits outside deposits.
Cons
The time in extracting the documents from ALL statements. I dont know how long it will take anymore. Chase, Bank of AM, Wells Fargo took no time, NOW it could take 30-1 hour to extract. Credit Unions and other unknown banks could take time i get that but when i pull up the bank statements and finish before OC has even completed one month something has gone wrong.
Response from Ocrolus
Hi LeErin, we really appreciate this feedback! Speed is one of our top priorities and we are actively working to improve turnaround time. Please reach out to your account manager for further assistance.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product to Streamline Bank Statement Review Efficiency
Reviewed on 2/9/2021
Ocrolus has been a great resource for our company over the last several years. It has sped up our...
Ocrolus has been a great resource for our company over the last several years. It has sped up our underwriting process, requires less resources than hiring additional employees and keeps our bank statement review process consistent.
Pros
Easy to use
Increases efficiency
Speeds up time to underwrite
Consistency
Cons
Could use better reporting
Turn time on improvements and error investigations
Needs more transparent process to review Suspicious Activity Flags
Response from Ocrolus
Thanks for your candid feedback, Jarett! We're happy to hear that you find Ocrolus easy to use, and we're working on the cons you listed.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best in the industry
Reviewed on 2/6/2022
The experience has been great and I would recommend Ocrolus to any fintech that has a similar use...
The experience has been great and I would recommend Ocrolus to any fintech that has a similar use case.
Pros
Ocrolus is definitely the industry leader in bank statement verification. The great API and data accuracy are what we rely on the most.
Cons
Waiting times can be longer for more complicated bank statements.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Unique product
Reviewed on 20/4/2022
Overall this product is great an we will continue to use it.
Overall this product is great an we will continue to use it.
Pros
Ocrolous has been instrumental in GetBackd's underwriting process and extracts data in a usable format.
Cons
Speed, although it has constantly been improving, the speed could be a little better.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Ocrolus powers our bank statement analysis toolsets
Reviewed on 11/5/2022
Pros
The API and toolset are easy to use and provide accurate data extraction and calculations.
Cons
The API does not allow for multiple webhooks to be assigned to a single call, which create inefficiencies in end user communications.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product but a bit Pricey
Reviewed on 10/8/2021
bank statement and voided check OCR
bank statement and voided check OCR
Pros
Great software that handles documents quickly and accurately
Cons
occasional long turnaround times inability to download Excel files
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great time-saving product
Reviewed on 25/5/2022
Always good
Always good
Pros
Ability to streamline bank statement deposit analysis
Cons
Automates process of analysis which used to manually take so much time
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Ocrolus Review
Reviewed on 28/5/2022
Pros
Very efficient software.
Took a bit of exploring to learn about the features.
Cons
Some processes are delayed and end up taking longer than they should.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ocrolus and Nuula
Reviewed on 6/8/2021
Has always been great
Has always been great
Pros
We love how fast and easy is the software
Cons
The dashboard is not as user friendly as we want
- Industry: Capital Markets
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
I appreciate it but i wish it was much faster
Reviewed on 20/5/2022
Pros
I like how it makes my easier, when it is able to catch all the lenders
Cons
when we first started using it, it was great. now it is super slow and when we are slammed, it makes our job harder and we actually don't end up using it half the time because it doesn't even verify the statements within an hour
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Good Software but speed decreases the overall rating
Reviewed on 23/5/2022
Besides the lag, it is a great software to use and it very helpful
Besides the lag, it is a great software to use and it very helpful
Pros
The analyst the software is able to pull is incredibly beneficial and can speed up the process tremendously. It is also a great double check for me and sometimes finds things that I may not have noticed
Cons
It's good when it is fast, but on busy days it can run so slow that I will be done with the whole thing for a while before it finishes processing. The point of using Oculus is to help speed up the overall process and when it is lagging, it just slows us down
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ocrolus has streamlined our business process
Reviewed on 1/9/2021
As part of a financial analysis for divorce proceedings, we review bank and credit card transactions...
As part of a financial analysis for divorce proceedings, we review bank and credit card transactions line by line and consolidate them into a format for court. When we receive statements that must be manually processed, we count on Ocrolus to do this work for us. It is always a quick turn around and customer service, on the few occasions that they are needed, are helpful.
Pros
It takes very few steps to get the data to Ocrolus and the output is ready within hours. This program increases our efficiency and the returned reports are accurate.
Cons
I do not have any issues with the software.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Easy to upload documents
Reviewed on 23/5/2022
I only use Ocrolus to upload documents from another program we use for other departments to use. It...
I only use Ocrolus to upload documents from another program we use for other departments to use. It has always been easy for me to use, but I do not use it as in depth as other colleagues do.
Pros
I enjoy how easy it is to create new books and easily and quickly upload documents. I have never personally had a problem with the software.
Cons
Nothing stands out to me specifically, but I think having it be more integrated into our other business software would be helpful.
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Very easy to use
Reviewed on 13/5/2022
Pros
The product interface makes it very easy to use.
Cons
The software has been great and there is nothing comes to mind!
