
Overall rating
Filter by
Company size
Time used
365 Reviews
- Industry: Pharmaceuticals
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent system which makes transactional HR activity so easy to use for administrators,...
Reviewed on 3/7/2017
I have worked with many HR systems over the years which have been restrictive, cumbersome,...
I have worked with many HR systems over the years which have been restrictive, cumbersome, difficult to use. PeopleHR is none of these. It is an easy to use , flexible, reliable system which continues to improve month on month. The support function is second to none. They always resolve any queries or problems quickly and efficiently and the' how to' guides are very helpful in both written and video format. Highly recommended.
Pros
Cloud based so easy to access from anywhere including mobile access
Easy to use and navigate with great support centre and advice readily available either online or by phone
Supports all transactional activity and much much more including performance management, recruitment (end to end), training
Templates provided which can be adapted to suit the indidvidal business
Easy to run and export queries and reports
Continually being improved with end user feedback taken on board
Great value for money
Cons
Expenses module currently only available by mobile App.
Bulk upload functionality limited at present
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
A good cloud-based HRIS solution for smaller organisations
Reviewed on 24/3/2023
It's an effective HRIS that can be integrated with a number of their other platforms, so we hope to...
It's an effective HRIS that can be integrated with a number of their other platforms, so we hope to find new efficiencies over the coming year (integrating with payroll, LMS etc)
Pros
PeopleHR has a really straight forward interface that was quick to roll out across the organisation. We're pleased that they've recently improved their customer support, with lots of guides available (eg for creating custom reports, workflows) and with quick response times to any enquiries that need further investigation.
Cons
It feels like the Performance Review (appraisal) and ATS modules were designed by someone who doesn't work in HR, as we've had difficulty modifying those to suit our needs. We hope that those areas of the system will be redesigned in the future.
Response from The Access Group
Good morning - Thanks for taking the time to share your positive feedback with Access PeopleHR. We really appreciate it, and we'll be sure to pass on your comments to the team. Thanks again, The Access Group
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
A terrible product
Reviewed on 13/1/2022
Pros
Honestly, nothing. It's not easy to use, it crashes all the time, everything is so many more steps than it needs to be, I can go on, but I'll save it for the cons.
Oh, maybe the mobile app, that's not bad.
Cons
This whole product makes no sense at all. Everything you want to do on the platform is completely extra confusing and not simple AT ALL. The program crashes almost weekly when you want to use it from a HR perspective daily, this becomes very annoying.
The user interface is from the 90's, extremely ugly. Almost every single task on this system is painful, it makes you dread want to use it. I've never experienced anything like it, it's very different to every other system in our toolbox, and for all the wrong reasons. They need to take a long hard look at this system and redesign it from the ground up. Yes, you have a nice app, but 95% of people don't use a HRIS app, they use the web page.
Reasons for Choosing Access PeopleHR
We thought this was a better option, and hibob was trying to charge us extra for something we didn't need. Little did we know, we'd regret thisSwitched From
BobReasons for Switching to Access PeopleHR
BambooHR rejected our business- Company size: 201–500 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great System and Very USer Friendly
Reviewed on 31/7/2017
Pros
>Query Builder - Easy to use report builder to extract information from the system, I use this feature for the bulk of our payroll data. You can customise each query and save it so you can use again. It also has a filter feature so you can filter your data for a specific period, location or company. You can extract most data from the system using this feature.
> Employee Planner - Very easy and user friendly layout, can instantly see sicknesses, absence and holiday for the current month or year. Easy for managers to log and manage.
>Documents - Easy to store all employee personnel documents electronically. It also has a signature option where you can request for a document to be signed. We use this feature to issue contract, changes in terms and regulator training. You can also extract a report using the query feature to check who has/hasn't signed.
Cons
the only con I have is probably the dashboard could probably be updated and be more interactive. Also the data when you export into excel (especially sickness/absence) comes out in a custom format which when doesn't work from a payroll point of view when using for deductions.
- Industry: Philanthropy
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Our managers love it, and our staff love it.
Reviewed on 31/7/2017
Pros
Very friendly customer support team. Very user friendly. The start-up key is that administrators get familiar with the access level and such very well after understanding the feathers and functions via introductory sessions.
Place for general company information and forms; onboarding of new employees that are off-site; automated time off requests/approval; data and set or custom reports at your fingertips and will convert to excel with click of a button! Track turnover; very easy to give access to certain people or give people only access to certain documents.
Easy to use and the help online is extraordinary! The on line videos and information is great and if you cant find what you need its easy to send an email and their response has always been within 2 hours and spot on!
Cons
This is a tough one, since it's difficult to come up with something that doesn't work, or doesn't have a solution in the works. Maybe the mobile capability could be improved may be an app would be a good idea :)
Overall, is this a very minor, infrequent problem.
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
IT Training and Systems Support
Reviewed on 27/7/2017
We’ve been using PeopleHR – or PHR as we call it – for quite some time now and have become heavily...
We’ve been using PeopleHR – or PHR as we call it – for quite some time now and have become heavily reliant on its many features. The customisation of bespoke screens has helped us stream-line some of our internal processes such as providing an audit trail of authorities for things like equipment issue and return, or system access approval. For us - PeopleHR is an ideal tool with its many flexible features and functionality – from working hours, absence and holiday recording, to management and e-signing of documentation. The Support Team also provide great service and quick responses to any questions.
What's not to like !
Pros
Lots of flexibility - if you need a particular "thing" which isnt covered - just build your own screen!
Reporting and exporting is so easy - especially with Query Builder which can be given to teams to extract information relevant to them.
Management of Absence and Annual Leave is great for individuals and managers alike - with clear information displayed to users.
Configurable access right down to individual level if necessary
Cons
To be honest there aren't any serious issues we have encountered with PeopleHR. In the early days we found the appraisal functionality a little limited but that has been addressed.
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great HR Tool!
Reviewed on 3/4/2018
People HR gives us the freedom to pretty much do everything we need to. The API access has helped...
People HR gives us the freedom to pretty much do everything we need to. The API access has helped us create a number of dashboards via external reporting tools to see stats more easily and bundled in with the rest of our company reports.
It's really easy to use and the approval workflow is solid.
You can store staff reviews, disciplinary documents and contracts of employment for a one-stop HR shop.
Pros
Ability to store HR documents
Ability to include more than one "Report To"
Mobile App
The fact that you can include TOIL
Ability to split and only show certain teams
API access for integrations
You can give specific access to certain queries and not others
Cons
I don't think you can book more than one 'event' on the same day. e.g. WFH (am) and TOIL (pm) which is a regular occurrence here.
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A very cost effective and time-saving resource for HR professionals
Reviewed on 14/2/2019
Pros
This software was a blessing to our company and is highly recommend for small business due to the reasonable costs and time taken to implement it. Task automation, reminders, announcements/ company news, chat option and collaboration tools are great!
Cons
It was quite hard at first to get used to the set up guides. The company has done a good job of uploading video guides and hence it was useful. If not for the videos on how to set up, it would have been very hard to set up the software. Every time we make changes, the prompt captures the reason why the change was made to salary or start date etc. However, if something is entered due to typo and one wants to change it, it still asks for the reason, and it can get a little annoying at times. Apart from that, this product is a blessing in disguise for HR professionals 👍👍👍
- Industry: Human Resources
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great software
Reviewed on 1/2/2023
Fabulous
Fabulous
Pros
Easy to use.Amazing to keep track of holidays
Cons
Only for easy work patterns. some complex shifts harder to put on
Response from The Access Group
Good morning - Thank you for taking the time to share your feedback. We really appreciate it, and we'll be sure to pass on your kind comments to the team. Thanks again, The Access Group

- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Pretty basic, but does what it needs to
Reviewed on 24/11/2018
It's perfectly adequate as an HR system. Does the job, probably won't be enough for larger...
It's perfectly adequate as an HR system. Does the job, probably won't be enough for larger organisations.
Pros
It's easy to use, and includes some nice touches like Bradford Factor for sickness tracking. You can upload documents that require acceptance/signature from your staff, which is great for signing off policies, etc.
2FA is included which is pretty much mandatory thesedays.
Cons
Nothing that I particularly dislike, it just seems a bit meh. Does what it says on the tin, but doesn't make me say "wow, what a great product"
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Ghosted before even starting- Stay away from it!
Reviewed on 4/8/2022
Awful and unprofessional. The sales team very nice but as soon as we signed the contract and paid,...
Awful and unprofessional. The sales team very nice but as soon as we signed the contract and paid, we were asked to pay 20K more which we obviously refused, even that they confirmed before signing that there would be no further payments. No one has reached out to us, we have been chasing for over a month now to start with the implementation and no one is getting back to us. Stay away from it and listen to the reviews. We are currently seeking legal advice on this as it is appalling.
Pros
The software has a lot of capabilities and comes across as an amazing solution
Cons
I have not been able to use it yet as they have not kicked off the project
Reasons for Choosing Access PeopleHR
The system was not fit for the nature of the business and is unable to cope with casual workforce needs. Very basic, recommend for companies with monday to friday kind of jobs but not for anything more complex.Switched From
IRIS CascadeReasons for Switching to Access PeopleHR
The product comes across as very modern and a overall solution to our needs, even that it was significantly more expensive, the payroll and timesheets part was very thorough for a business with lots of casual workers.- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
PeopleHR Review
Reviewed on 21/5/2018
Pros
- Good UX
- Link from recruitment to staff
- Ability to include a multitude of HR functions on Logbook - i.e. 360 reviews
Cons
Areas for development:
• With GDPR coming in, it would be extremely useful for PeopleHR to have retention dates on documents (this would show under the GDPR when we were required to dispose of the data)
• A automated chase for feedback. For example, if we could input the date of an event (i.e. appraisal) onto the individuals calendar, we could then set up automatic chases at specific time periods before the event.
• A look into how training can be better incorporated into the system
• Option for admin to see all employees calendars at once (similar to google calendars)
• A greater focus of customer service via phone – Online chats are good but email is time consuming. It is also helpful for the PeopleHR IT support for them and the company to be able to share screen to resolve problems
• Remove gender option. There is currently only a binary option for gender. Although we can add more through logbook, those who are already classified as male or female cannot be unticked.
• For admin to be able to view 2+ profiles simultaneously
• When refreshing the employee page, for it to not return to the alphabetically ordered current staff view but where you left of. Or, an option to choose in settings
• We have added our appraisal system via logbook. Our appraisals require individuals to refer back to a word/pdf doc. It would be great for our team to be able to access these documents through logbook when completing the appraisal.
• Statistics - feedback is a fundamental part of our business and the ability to analyse, for example, who has completed feedback over a time period would be extremely valuable
• For certain information to delete automatically on the day after an employees leave date. For example, work email.
• For salary updates to automatically calculate the salary per year based on the hours worked for part time staff
• To notify or automatically delete doubles in the ATS section
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
People HR, solid could do more...
Reviewed on 15/8/2017
I'm sure some of my cons can be resolved and further training on the system would improve my...
I'm sure some of my cons can be resolved and further training on the system would improve my knowledge. People Hr has the potential to be a non corporate HR system but is in-between at the minute.
Pros
It provides a clear structure for a HR user to input employee data
It has the ability to group employee data from a wide range of sources and information to get a complete view of an individual
Sections such as the logbook are bespoke and can be edited to create your own forms and data capture
There are self service options so line managers and employees can update their personal data
Cons
It has limited complex reporting functionality, meaning i export CSV's to run reports externally from the system
It feels like a back end system and could benefit from a UI update for hiring managers and employees for the self serve options to drive adoption and useage
There is a chat function to ask questions from an online service team. There advice is good and helpful but very slow to respond. Feels less real time chat and more like an email function
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good software that covers a wide range of functions.
Reviewed on 24/3/2018
I have booked for a trainer to come in and help us to understand the system fully so we can start...
I have booked for a trainer to come in and help us to understand the system fully so we can start using its full capacity, so I am sure I will be able to give more detail after this when we start using it properly, but at the moment I am impressed with what it can and will do for us as a business.
Pros
The software and functionality is great, the support when you click the help button to chat with Advisors is always very helpful and they are great in answering with any queries and offering fantastic customer service.
Cons
This was implemented into the business before I joined, and the person that did this did not train anyone on the system. From what I have been able to use so far it has been good, and looking at the functionality and capacity for what we can do I am quite excited for as I think utilising this properly will slick up a lot of current processes we have.
- Industry: Management Consulting
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good product which is great for small to medium size firms
Reviewed on 3/3/2016
Pros
There were a number of key areas that I like (as an HR Consultant) about PeopleHR, they are:
The ease of set up. You can from sign up to engaging with the system in around 24 hours. They give you some handy Excel sheets to aid with bulk upload and they manage this for you.
The ability to test the system for 30 days. A lot of HR information systems give you 14 days which is too short to get a proper sense of the functionality.
Personable support. More often than not, I have had my queries responded to in less than 15 minutes. There is one element that I found annoying but I'll pick that up in the section below!
You don't need a credit card to sign up. I think that this is key as it means that they are trusting you to engage with the software rather than being forced to sign up to something by mistake.
Cons
Not that much really apart from the odd occasion when the response from support has been a little less than helpful. It's felt like the responder hasn't properly read my query and just responded with a very generic response
- Industry: Insurance
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
User friendly!
Reviewed on 17/1/2018
For me, the best part of the software is the 'Chat' interface with customer support and the...
For me, the best part of the software is the 'Chat' interface with customer support and the developers. On occasion I don't want to sift through user guides, especially when I don't know what I want. I found them to be knowledgeable problem solvers.
Pros
Straight forward software built with the end user in mind - the employees. From inputting the initial data to updating existing fields is simple and intuitive. Running a query on your data is quick and easy. No advanced excel skills required.
Cons
The freedom to type anything into some fields can be vexing if your are running reports and want a standard output. Sometimes enforced formatting would be welcomed.
- Industry: Computer Software
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Everything I Need in One Convenient Place
Reviewed on 29/1/2016
Pros
Apart from all the obvious multiple features, what we like is the receptiveness of the support when we have a stupid question, they are very patient even when we're sure they would prefer to let out a long sigh.
We also like to see that the people at PeopleHR listen to our ideas for how the product would work better and prove their commitment to their customers by regularly releasing some real, value add enhancements!
If we had to choose two favourites we have found that the simple holiday and absence management and the ease of setting up and activating performance management routines has made life easier for everyone.
Cons
Regards the product we don't see anything to dislike, rather we would like some enhancements that would help us reach the areas we need to get to with less touch-points, such as making the dashboard more interactive and allowing managers to have more options currently only available to Administrators.
Regards the vendor we can only say good things. They quietly go about their business without being pushy and only get in touch when we ask for support or when they have good news to give.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So helpful!
Reviewed on 21/9/2017
The help team are always available - you can read your help answers later by email if you're not on...
The help team are always available - you can read your help answers later by email if you're not on the system at the time the answer comes back - which is usually straight away or within 20 minutes. There's little emoji's to rate your reply too - they are very happy to please. Its a very user friendly system.
Pros
Everything in one place! the system can be adapted to your own business with different categories for leave/training/CPD sabbatical - you name it!
emails are sent welcoming new team members
Cons
The photos can appear a bit distorted sometimes, there's nothing else!
The dashboard sometimes isn't relevant to my use;
- Industry: Legal Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
HR Functions made easy
Reviewed on 8/2/2018
Pros
The system is a great core function to our business which is used through the company. It not only provides a streamline way of managing and requesting holidays, uploading and viewing documents but also allows the creation of reports which are pulled using the data contained within the system. Any queries or questions I have had the customer service is fantastic and always provide a helpful response.
Cons
There are no cons at present, I feel it can be modified in ways that suit your own business needs...
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
REVIEW - People HR
Reviewed on 8/7/2017
Pros
Its a best tool to work for an HR including all services right from your applicant tracking system to the end of HR cycle that is exit interviews and stuff required. It incorporates all HR related features and because of this it becomes of quite a use and ease to record all data in under one software.
Cons
One thing i need to mention here is the user interface that needs to be improved a little. For instance the screen showing list of your employees can be improved by mentioning their holiday record on he same screen or just adding a tab where admin k can mark leave without opening the whole profile. Since its a heavy software so its a little slow in responding too!
- Industry: Computer Software
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
PeopleHR has come a long way!
Reviewed on 21/7/2015
Pros
* Customer service is great - they've been very open to ideas and are quick to respond to questions.
* The interface is excellent - very easy to use, no training required for my employees.
* Fresh and new - I look forward to their system updates as they're constantly adding new things. We've been using PeopleHR for about two years and its come on leaps and bounds since we started. I think they are definitely a contender to be one of the big HR system players in the near future.
Cons
* Holiday tracking - you can't assign employees different holiday years (not everyone in our company has the same start/end to their holiday year) which may mean we need to go elsewhere for holiday tracking as we've had to revert to an Excel document to track half of our employees; also, if an employee leaves a comment when requesting a holiday in the system, it doesn't show up in emails, which means the manager has to log into the system to see if the employee left a comment
* ATS - wish there was a way to collaborate more on here (e.g. 'tagging' others for their feedback)
- Industry: Philanthropy
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good fit for our small growing organisation looking for big business features
Reviewed on 7/3/2018
Flexible pricing allowed us a gentle entry to explore core functionality in our first ever HR...
Flexible pricing allowed us a gentle entry to explore core functionality in our first ever HR system.
Within the year we're back to scale up, add in the big features and trust PeopleHR to underpin our growing companies HR journey.
Pros
Ease of use for a small dispersed and agile organisation of employees demanding apps and fresh friendly interfaces.
Ease of setup and day to day administration by a part-time office manager, cloud-hosted so maintenance free!
API interfaces; plays nicely with our outsourced payroll bureau, email direct into PeopleHR records, slick stuff.
Cons
The company document area and design of customised data capture/entry screens are functional but a little basic.
These areas show a lot of promise and responsive technical support offer workarounds and accept suggestions for future development.
- Industry: Philanthropy
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Easy to use
Reviewed on 30/3/2018
I do like how PeopleHR is constantly updating the system with features that are more efficient.
I do like how PeopleHR is constantly updating the system with features that are more efficient.
Pros
Convenience.
Every feature explains its functions in simplest terms. They become easy to use in little to no time. If I do have any trouble, PeopleHR provides great and quick customer service.
Cons
It would be great if an applicant's files/comments in ATS could carry over into the Employees section. Instead, it leaves two separate files. One in ATS and one in Employees.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient HR system
Reviewed on 27/7/2018
On a whole I enjoy using the system. It is an efficient way to keep records and track of the staff.
On a whole I enjoy using the system. It is an efficient way to keep records and track of the staff.
Pros
The system has been built so that it is user friendly along with many benefits for the business. For example tracking holidays or sickness easily. Lots of reports that can be pulled at ease.
Cons
Time sheet reporting takes a while to get head around. But if you query anything with customer services they are always willing to support.
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent HR software tool
Reviewed on 24/3/2018
As a 50 strong business we find this tool perfect for our needs. We had data all over the place...
As a 50 strong business we find this tool perfect for our needs. We had data all over the place before but now it’s all easily accessible and in one place with great security controls.
Pros
A one-stop shop for every record you need to keep about your staff. It’s a great way to get documents out to your staff for electronic signature so you can launch new policies etc very easily. Designing your own reports is also great to analyse your data. Holiday bookings and the mobile app are excellent.
Cons
Like the dashboard but it could be more interactive but I’m sure this functionality will come in the future.