Focus X Reviews

Customised report, after sales service and training the staff.

Not commonly used by CAs. New accountant needs training.

I can say that although this software is technically in constant development for new features, I like it when they act on it in a decent span of time. What I mean is particularly on those modules. The developers are true to their word that they are indeed customizable and are always on the lookout for users requesting such non-existent features.

Like most innovations right now, this has helped it shortening the workload on tasks like this and management is quite easy and problems are easily controlled. I like the graph presentations as I am a visual type of person and it makes it easier to understand data to act on it real quick. This one is also not taxing on computer RAM usage which is very good for some of our relatively old computers. And the best part is it is user friendly.

Although to a certain degree I agree that limitation on Number of Users in proportion to the charges the company incurs when the new ones, but it would be nice to expand further the accessibility of users as it is expected that softwares like these are intended for employee management, and you can't just amount the number to a few individuals. And lastly, I'm hesitant about doing updates as it somehow messes up "old data" and I don't like having to deal with re-checking them one by one. The developers should up their game on this since this software is dealing with finances.

Easy customization and reports
Most of the modules available in one ERP

Basic production module. Payroll and CRM modules separate from ERP

It is very easy to use and reporting is very easy from this software

I think automatic transactions based in schedules can be included in this software to make it an excellent ERP software for accounting.

an approach for mapping characteristics of source code.

Integration process, always carryout back up and backend modifications

Ease of use and Flexibity to adopt business needs

Payroll software need improvement and security right feature like field level security not available

User interface is awesome. Features and fuctionality is excellent. Good back end support

AMC rate could be better. Response times for support could be better.

software is user friendly and it doenst require an engineer to use it

Reporting Limitations at different levels of procurement and accounting and VAT

Nothing! your system is not even helping us to ease the work

Everything. We are using your system but It gives us headache because of the glitches

1. Simple and Easy to use, with limited or no training required
2. Highly customizable core modules, and easy to integrate with any other solution
3. Shorter go live period/upgrade and patches
4. Excellent resources for implementation and support
5. Finance integrated, easy to use budget module

not any feature in particular, most of what functions we required had worked well.

Customized option and the best part is we can created any type report by report engine which make the work ease for the Users.

Ease Of Use and All the Features its available like GST , TDS , Inventory ,COGS , Etc.. and if we ask any customized in the software the team support for the same and helps us to get the same features in Software.

Ease of use and very easy to add new features

There is hardly attention to the after sales / setup services, the Dubai backend support is NIL and NO attention is paid to the required adjustments from the beginning of the implementation and Usage of the Software. Very Pathetic Local Dubai Backend Support Team and dont even know if they will support now

detailed software with complete audit trial. very good sales report and outstanding Receivables and payable reports.

budgeting and Financial profit and Loss Account. and in inventory Need lot of Improvement specially in Manufacturing by adding the cost and deprecation of machinery to that particular batch.

Strong functionality.

It does the job for us.

1. Still relatively buggy.
2. Feels archaic.
3. Doesn't have new age functiality like.connecting to social media and giving is updates about where clients are.
4. Reporting is weak.

Easy to learn and user friendly. Good support from Customer service.

We are into Leasing and Property management the main disadvantage of Focus 9 is that the real management system is not in-built,while it was available in Focus 6 which was much easier to enter the contracts and post the revenues,while in Focus 9 the Tenancies contracts are to be entered through CRM and then gets integrated to Focus so each time we have to check manually whether all the parameters are linked properly. I had faced this issue when i joined this company and it took me almost 2 years to get the revenue posting module to be properly activated. On account of my previous experience while posting contracts and posting monthly revenue still I have to check each unit wise.

reporting tool, POS system, POS reporting

technical problems in basic accounts, inventory, manufacturing, POS offline Sync

Easy to use
Import and export from excel was possible.

Limited to the number of company to which the service is offered. It is required that the service is offered for any number of companies and across all verticals.
The architecture seems to be faulty. We noticed it during GST implementation. While others completed their implementation within a month after GST was announced, focus required almost 6 months for smooth functionality.
Sometimes the native reports also show up with some bugs. Needs to be fully tested before implementing at customer place.

It's user friendly , easy to administrate

nothing I feel like that may be the customer support need to improve with low cost

Can process huge volume of data
Integrated with our company's need
Options to get filtered data
Can request for a specific kind of module to be implemented according to need

A lot of bugs and errors
Sometimes get crashed while working on something important
Very slow when processing huge volume of data
Graphically looks very old and cheap

Flexibility, customization, Ease of use, supportive team

Not having the Financial consolidation module

Customization is one of the great thing i like the most. We can create customize what ever requirement comes across. So many inbuilt functions are there we can manipulate to create screens and reports. Ease of use is another good feature. It's quite easy to train staff to get into it.

Bugs... System is full of bugs. One thing working fine will not work another time and leads to wrong postings even. Updates are not being followed up and pushed by maintenance team. We are using patch which is 8 months older and afraid to upgrade to newest version because we may loose certain features. Fixed Assets module is not taken care at all by Focus team. Followed up lot of time but unfortunately even basic features are not fixed. Support from focus is very poor. The people doesn't have full knowledge of the product and are not trained to take up queries from client. Each time they have to refer to development team which is another story.

Easy to use, reliable to use, User friendly,

Integration with Gov. Need to do automation

Its customization configuration, report design tool and Cloud based with SAAS.

Slow performance in cloud based application. It shows "Not secured" in address bar as its server has not SSL certificate.

Ease of use for basic operational work. detailed customization possibilities. well designed user interface.

As such this ERP software does pretty much all things. the only cons are regular glitches in the software that only gets resolved by frequent patch updates on server and end-user work stations.

ALL MODULES AVAILABLE , SALES PURCHASE, DELIVERY NOTES, MRN, INVOICING, PAYMENT

NEED TO CUSTOMIZE AND STUDY THE END USER REQUIREMENTS MINUTELY NOT READY TO USE NEEDS TO FIT AS PER COMPANY REQUIREMENTS AND THIS LEADS TO ERRORS IN FORMULA EXECUTED BY IMPLEMENTATION TEAM.