Focus X Reviews

1. Simple and Easy to use, with limited or no training required
2. Highly customizable core modules, and easy to integrate with any other solution
3. Shorter go live period/upgrade and patches
4. Excellent resources for implementation and support
5. Finance integrated, easy to use budget module

not any feature in particular, most of what functions we required had worked well.

Customized option and the best part is we can created any type report by report engine which make the work ease for the Users.

Ease Of Use and All the Features its available like GST , TDS , Inventory ,COGS , Etc.. and if we ask any customized in the software the team support for the same and helps us to get the same features in Software.

reporting tool, POS system, POS reporting

technical problems in basic accounts, inventory, manufacturing, POS offline Sync

Customization is one of the great thing i like the most. We can create customize what ever requirement comes across. So many inbuilt functions are there we can manipulate to create screens and reports. Ease of use is another good feature. It's quite easy to train staff to get into it.

Bugs... System is full of bugs. One thing working fine will not work another time and leads to wrong postings even. Updates are not being followed up and pushed by maintenance team. We are using patch which is 8 months older and afraid to upgrade to newest version because we may loose certain features. Fixed Assets module is not taken care at all by Focus team. Followed up lot of time but unfortunately even basic features are not fixed. Support from focus is very poor. The people doesn't have full knowledge of the product and are not trained to take up queries from client. Each time they have to refer to development team which is another story.

Ease of use and Flexibity to adopt business needs

Payroll software need improvement and security right feature like field level security not available

detailed software with complete audit trial. very good sales report and outstanding Receivables and payable reports.

budgeting and Financial profit and Loss Account. and in inventory Need lot of Improvement specially in Manufacturing by adding the cost and deprecation of machinery to that particular batch.

It's user friendly , easy to administrate

nothing I feel like that may be the customer support need to improve with low cost

Can process huge volume of data
Integrated with our company's need
Options to get filtered data
Can request for a specific kind of module to be implemented according to need

A lot of bugs and errors
Sometimes get crashed while working on something important
Very slow when processing huge volume of data
Graphically looks very old and cheap

ALL MODULES AVAILABLE , SALES PURCHASE, DELIVERY NOTES, MRN, INVOICING, PAYMENT

NEED TO CUSTOMIZE AND STUDY THE END USER REQUIREMENTS MINUTELY NOT READY TO USE NEEDS TO FIT AS PER COMPANY REQUIREMENTS AND THIS LEADS TO ERRORS IN FORMULA EXECUTED BY IMPLEMENTATION TEAM.

Focus 9 is very much recommendable because of its easy customizing feature and user friendly nature.

We are happy with the existing software.

It was easy to customize and deploy
User-friendly
On cloude option

Intégration with other applications and module. Multi access windows of different modules and other application

Different Modules
Authentication levels
Process flow

Not user friendly
Very difficult to integrate with the existing business

CLOUD, NEED NOT BACKUP, APPEARENCE AND USAGE

CAN NOT PROVIDE THE SOLUTIONS TO THE REQUIREMENTS OF THE PROBLEMS FACED BY USERS IN DAY TO DAY REQUIREMENTS

Customised report, after sales service and training the staff.

Not commonly used by CAs. New accountant needs training.

Easy to learn and user friendly. Good support from Customer service.

We are into Leasing and Property management the main disadvantage of Focus 9 is that the real management system is not in-built,while it was available in Focus 6 which was much easier to enter the contracts and post the revenues,while in Focus 9 the Tenancies contracts are to be entered through CRM and then gets integrated to Focus so each time we have to check manually whether all the parameters are linked properly. I had faced this issue when i joined this company and it took me almost 2 years to get the revenue posting module to be properly activated. On account of my previous experience while posting contracts and posting monthly revenue still I have to check each unit wise.

Flexibility, customization, Ease of use, supportive team

Not having the Financial consolidation module

Ease of use for basic operational work. detailed customization possibilities. well designed user interface.

As such this ERP software does pretty much all things. the only cons are regular glitches in the software that only gets resolved by frequent patch updates on server and end-user work stations.

Simplicity is the key feature of this software its reporting is so nice you can check complete report of your venders and customers

Customer support system is very disappointing if you face any small issue you have to wait long for it to be solved from customer servis and you have to pay extra money for any small changes you want to do in software . proper training is not providing from Software team,

easy to handle.can be accessible from anywhere.Having lot of options to get reports if fully trained.

lack of technically equipped franchisees and careless direct sales people.Not attentive immediately when some problem happens.

The ease of use and the way the software was built around my business us case.

Reporting could have been little more dynamic by including pivot tables

hi.
as per software working fine, any time need support it will be delay the support.

if support will be good software will good and fine.

i recommends go heard.

Its fine that it no more other comments.

Easy to Use
Cost center option is very good
Taking Reports is very easy
Safety & Protection is good

Ease Of Use overall
I Like It since was focus 6

None , as customer care is covering all points

easy to work with it after I got training

Sometimes it's slow to response i guess due to internent

simple, user friendly, highly customizable, readily available, not a resource intensive.
Zero data crash.

Receipts and Payments Reallocation features in not available. To carry on that business process we have to provide users with modification access to payment and receipt transactions.