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93 Reviews
- Industry: Oil & Energy
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ERP online
Reviewed on 5/5/2022
All Good
Pros
Easy to use, reliable to use, User friendly,
Cons
Integration with Gov. Need to do automation
Alternatives Considered
SAP ConcurReasons for Switching to Focus X
Simple productive ERP- Industry: Logistics & Supply Chain
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Focus X Review
Reviewed on 28/7/2022
Pros
It is very easy to use and reporting is very easy from this software
Cons
I think automatic transactions based in schedules can be included in this software to make it an excellent ERP software for accounting.
- Industry: Construction
- Company size: 51-200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Na
Reviewed on 12/5/2021
Software is good but support team is not enough to handle all clients
Pros
Software has multiple options but your support team is not supporting to use all features.
They r thinking if they will reveal the all features they have to do the extra work.
This kind of thinking is not good for long business relationships.
Cons
Longgggggg delay in implementation and Customization
Support team is not satisfactory
- Industry: Construction
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great ERP!
Reviewed on 7/9/2022
Pros
User interface is awesome. Features and fuctionality is excellent. Good back end support
Cons
AMC rate could be better. Response times for support could be better.
- Industry: Construction
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Customization
Reviewed on 5/9/2022
Pros
software is user friendly and it doenst require an engineer to use it
Cons
Reporting Limitations at different levels of procurement and accounting and VAT
- Industry: Building Materials
- Company size: 201-500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Use Focus 9 Erp product
Reviewed on 27/1/2021
There are always 2 sides of a coin...if it has pros , it also has cons too...but overall its good and the support team from Focus , specially [SENSITIVE CONTENT HIDDEN] who is our dedicated technical support, always strive hard to solve our issues on time....with the accuracy.
Pros
It has great features, making it advanced to use.
Cons
There were initially issues with the speed, but that too is solved
- Industry: Medical Devices
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Disappointing
Reviewed on 6/5/2021
Not Waw. The system didnt take us to the level that we want. The implementation and customization of the system have minimize its features.
I regret to take this system onboard
Pros
Nothing waw, normal system with big name and big price.
Cons
system not user friendly.. cant change reports, you need to go back to admin or developer.
- Industry: Machinery
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Fare Review
Reviewed on 5/9/2022
Pros
User friendly & comfortable for learner also
Cons
Inconsistent in customer support in year end while closing & opening
- Industry: Mechanical or Industrial Engineering
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Review
Reviewed on 10/5/2021
Minimize workforce in non operational team
Pros
Aurhorization is good. Modules are structured well
Cons
Support was very frustrating. No proper documentations for us to supportourself
Response from Focus SoftNet
We would like to investigate your feedback further. Please share your concern at [email protected] We'll work with you to resolve any issues as quickly as possible
- Industry: Electrical/Electronic Manufacturing
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
VERY POOR IMPLEMENTATION AND CUSTOMER SUPPORT. No information gets passed
Reviewed on 17/1/2018
can get good market share . require more experiensed and polite customer support staff
Pros
user friendly and simple/ easyness to use. easyness to design & make alterations. there might be many more features which we are not aware or no one to detail
Cons
poor customer support and knowledge of technical staff to rectify issues. keeps drags the issue for monthsw
- Industry: Electrical/Electronic Manufacturing
- Company size: 201-500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Feedback about Focus 6RT
Reviewed on 23/9/2019
I won't say it was great. But it is not bad.
Designing should be such that implementation should be quick and flawless.
Pros
Easy to use
Import and export from excel was possible.
Cons
Limited to the number of company to which the service is offered. It is required that the service is offered for any number of companies and across all verticals.
The architecture seems to be faulty. We noticed it during GST implementation. While others completed their implementation within a month after GST was announced, focus required almost 6 months for smooth functionality.
Sometimes the native reports also show up with some bugs. Needs to be fully tested before implementing at customer place.
- Industry: Automotive
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Focus9 Review
Reviewed on 23/9/2019
We are managing different processes in different countries by customizing the workflows
Pros
Flexibility, customization, Ease of use, supportive team
Cons
Not having the Financial consolidation module
- Industry: Food & Beverages
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Feedback
Reviewed on 16/5/2021
We are using Focus since 2003 hence overall comfortable with it.
Pros
1.Few features that was in RT not in Focus 9
2. Fixed Assets, Depreciation not posting correctly
Cons
The online option is very difficult to operate than Desktop. Lot of feather not there in online that has in Desktop
- Industry: Electrical/Electronic Manufacturing
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Focus 9
Reviewed on 5/12/2020
We are handling sales, purchase, finance payroll, production and all facilities connected with trading companies.
Pros
Focus 9 is very much recommendable because of its easy customizing feature and user friendly nature.
Cons
We are happy with the existing software.
- Industry: Automotive
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
GOOD
Reviewed on 20/5/2021
GOOD AND EASY TO ACCESS FOR FRESHERS ALSO
Pros
EASY TO ACCESS THE DATA NO COMPLICATION WHILE USING SOFTWARE
Cons
BILL WISE ACCOUNTING NEED TO IMPROVE, NOT EASY TO ADD THE REQUIRED COLUMNS IN EXISTING INVOICE FORMATE
- Industry: Farming
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
MSME
Reviewed on 15/5/2021
Good
Pros
This software gives much-secured access and comfort in handling. More suitable for MSMEs.
Cons
Many limitations when we want to analyse data in different ways.
- Industry: Building Materials
- Company size: 1,001-5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ERP
Reviewed on 30/11/2020
Pros
Combined solution for every platform, its a customizable software
Cons
none, its a comprehensive solution which can be modified as our needs
- Industry: Retail
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Focus integration to Mobile application
Reviewed on 15/9/2022
Pros
you can integrate the software to a mobile application
Cons
there's an issues of windows display adjustment
- Industry: Food & Beverages
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
SO SO review
Reviewed on 3/12/2020
Pros
User Friendly product
Cons
Effective if we get personal Developer with us so we can change what ever we require
- Industry: Fishery
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Remarks
Reviewed on 6/5/2021
Pros
its easy to use , initial reporting is good, accuracy level is good
Cons
interface/display looks is very poor, report presentation is very poor , no easy options for user to customize the reports.
- Industry: Textiles
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Zibara Clothing
Reviewed on 8/10/2018
not sure
Pros
that we can expedite the process from quoting to invoice to order
Cons
that I cannot view certain Focus Reports. Focus is not user friendly on the purchases side for me
- Industry: Maritime
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Focus 9
Reviewed on 6/5/2021
No major benefits realized yet
Pros
Different Modules
Authentication levels
Process flow
Cons
Not user friendly
Very difficult to integrate with the existing business
- Industry: Pharmaceuticals
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
NOT TO THE EXPECTATIONS
Reviewed on 16/5/2021
NOTHING
Pros
CLOUD, NEED NOT BACKUP, APPEARENCE AND USAGE
Cons
CAN NOT PROVIDE THE SOLUTIONS TO THE REQUIREMENTS OF THE PROBLEMS FACED BY USERS IN DAY TO DAY REQUIREMENTS
- Industry: Human Resources
- Company size: 501-1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Focus 8 Review
Reviewed on 8/10/2018
I am satisfied with the product. i am waiting for more developement to the accoutning interface to be more a web page with easier access
Pros
THe HR module is easy to use well developed
Cons
the accounting module need to be online on webpage
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Bad Customer Support
Reviewed on 12/11/2017
Technical Support is worst
Pros
Simple software
easy customization
administration easy
datbase linking is easy
backup is easy
client systems connection is easy
Cons
Very bad behavior from technical support team, no solution they can provide
All technical support members are rude charecters
nobody no how to treat a customer who pays us