Focus X

3.6 (95)
Enterprise software suite.

Overall rating

3.6 /5
(95)
Value for Money
3.4/5
Features
3.7/5
Ease of Use
3.8/5
Customer Support
3.2/5

61%
recommended this app
Sort by

95 Reviews

Mahendra
Overall rating
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ERP online

Reviewed on 5/5/2022

All Good

Pros

Easy to use, reliable to use, User friendly,

Cons

Integration with Gov. Need to do automation

Alternatives Considered

SAP Concur

Reasons for Switching to Focus X

Simple productive ERP
Mohamed
Overall rating
  • Industry: Luxury Goods & Jewelry
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Need improvement in manufacturing and budgeting

Reviewed on 19/6/2021

Good and Detailed software. comparing to other software detailed reporting is good but summarized reporting is required.

Pros

detailed software with complete audit trial. very good sales report and outstanding Receivables and payable reports.

Cons

budgeting and Financial profit and Loss Account. and in inventory Need lot of Improvement specially in Manufacturing by adding the cost and deprecation of machinery to that particular batch.

Alternatives Considered

SAP Business One

Reasons for Choosing Focus X

Detailing and reporting

Reasons for Switching to Focus X

pricing
waseem
Overall rating
  • Industry: Cosmetics
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

IMPLEMENTATION PROBLEM/UNTRAINED STAFF

Reviewed on 12/5/2021

I think if the good team will run this software then it's easy and good than other software but unfortunately, you don't have trained staff to fix the issues and much more. BY GOD I feel very disappointed to work with the focus team.

Pros

Good software bad team combination of nothing

Cons

BAD TEAM/UNTRAINED STAFF/no customer support

Response from Focus SoftNet

We would like to investigate your feedback further. Please share your concern at [email protected] We'll work with you to resolve any issues as quickly as possible

Piyush
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Review

Reviewed on 30/11/2020

Support still is a major problem. Tickets are still open after many days. The constant turnover @ Focus is causing big issues in items getting resolved.

Our India team is most frustrated.

Pros

Strong functionality.

It does the job for us.

Cons

1. Still relatively buggy.
2. Feels archaic.
3. Doesn't have new age functiality like.connecting to social media and giving is updates about where clients are.
4. Reporting is weak.

Alternatives Considered

Deskera Books

Reasons for Choosing Focus X

Functionality.

Reasons for Switching to Focus X

Seemed like a good idea then.
Jignesh
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Feedback about Focus 6RT

Reviewed on 23/9/2019

I won't say it was great. But it is not bad.
Designing should be such that implementation should be quick and flawless.

Pros

Easy to use
Import and export from excel was possible.

Cons

Limited to the number of company to which the service is offered. It is required that the service is offered for any number of companies and across all verticals.
The architecture seems to be faulty. We noticed it during GST implementation. While others completed their implementation within a month after GST was announced, focus required almost 6 months for smooth functionality.
Sometimes the native reports also show up with some bugs. Needs to be fully tested before implementing at customer place.

Anup
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Na

Reviewed on 12/5/2021

Software is good but support team is not enough to handle all clients

Pros

Software has multiple options but your support team is not supporting to use all features.
They r thinking if they will reveal the all features they have to do the extra work.
This kind of thinking is not good for long business relationships.

Cons

Longgggggg delay in implementation and Customization
Support team is not satisfactory

Muhammad Ahmad
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Focus X Review

Reviewed on 28/7/2022

Pros

It is very easy to use and reporting is very easy from this software

Cons

I think automatic transactions based in schedules can be included in this software to make it an excellent ERP software for accounting.

Ejaz
Overall rating
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Focus RT

Reviewed on 13/9/2022

Overall, a good experience with Focus in development of internal needs and reports

Pros

an approach for mapping characteristics of source code.

Cons

Integration process, always carryout back up and backend modifications

Kasilingam
Overall rating
  • Industry: Building Materials
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Focus X

Reviewed on 12/9/2022

Pros

Easy customization and reports
Most of the modules available in one ERP

Cons

Basic production module. Payroll and CRM modules separate from ERP

Ghulam
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Overall Good

Reviewed on 6/10/2018

It has option to develop crystal reports, unlimited masters available that helps in reporting and decision making.

Pros

Options are good, little flexible, crystal report can be developed, interface okay.

Cons

User Friendly, Unlimited masters that helps in categorizing the transactions.

Sajeewan
Overall rating
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Focus9 Review

Reviewed on 23/9/2019

We are managing different processes in different countries by customizing the workflows

Pros

Flexibility, customization, Ease of use, supportive team

Cons

Not having the Financial consolidation module

Johnson
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Feedback

Reviewed on 16/5/2021

We are using Focus since 2003 hence overall comfortable with it.

Pros

1.Few features that was in RT not in Focus 9
2. Fixed Assets, Depreciation not posting correctly

Cons

The online option is very difficult to operate than Desktop. Lot of feather not there in online that has in Desktop

vineeth
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Focus 9

Reviewed on 5/12/2020

We are handling sales, purchase, finance payroll, production and all facilities connected with trading companies.

Pros

Focus 9 is very much recommendable because of its easy customizing feature and user friendly nature.

Cons

We are happy with the existing software.

Amit
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

That this is useless.

Reviewed on 17/10/2022

Very bad experience

Pros

We have tried to use focus CRM software but faild because of the inefficiency of this software....around 2 long years they took to implement it and then we found lots of bug & issues arising every single day at the time of data entry which made it quite an impossible task for us to continue on it...For us its completely waste of money & time.

Cons

this is useless not gonna recomend it to anyone

Titto
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Bad Customer Support

Reviewed on 12/11/2017

Technical Support is worst

Pros

Simple software
easy customization
administration easy
datbase linking is easy
backup is easy
client systems connection is easy

Cons

Very bad behavior from technical support team, no solution they can provide
All technical support members are rude charecters
nobody no how to treat a customer who pays us

Sudha
Overall rating
  • Industry: Renewables & Environment
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Won't recomment to buy this

Reviewed on 19/5/2021

We never got any support for concerned we raised. Service was not provided at all.

Pros

Easy to use is what we liked, however reliased later lot of loopholes

Cons

Very poor service. Data can easily be manipulated, replaced and deleted with no tracing available.

MOHAMMAD
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

ISSUES

Reviewed on 24/11/2020

NOT GOOD, NOT BAD.
JUST AN AVERAGE, NEED FULL SUPPORT WITH IMPLEMENTATION.

Pros

FRIENDLY USAGE, COMPATIBILITY AND GOOD IN REPORTS WHILE EXPORTING

Cons

SOME ERRORS STILL THE SAME LIKE BEFORE, I.E REPORTS

VENKATA RAMA
Overall rating
  • Industry: Farming
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

MSME

Reviewed on 15/5/2021

Good

Pros

This software gives much-secured access and comfort in handling. More suitable for MSMEs.

Cons

Many limitations when we want to analyse data in different ways.

cecille
Overall rating
  • Industry: Facilities Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Unsatisfactory

Reviewed on 26/4/2022

Unsatisfactory.

Pros

Nothing! your system is not even helping us to ease the work

Cons

Everything. We are using your system but It gives us headache because of the glitches

Response from Focus SoftNet

Thank you for taking the time to provide feedback. We value customer feedback and strive to improve every aspect of your experience. Please send your concerns to [email protected] so that we can resolve them.

Ghassan
Overall rating
  • Industry: Medical Devices
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Disappointing

Reviewed on 6/5/2021

Not Waw. The system didnt take us to the level that we want. The implementation and customization of the system have minimize its features.

I regret to take this system onboard

Pros

Nothing waw, normal system with big name and big price.

Cons

system not user friendly.. cant change reports, you need to go back to admin or developer.

Habban
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Review

Reviewed on 23/10/2020

Good software

Pros

Easy to use and generate reports. But some bugs in each patch update.

Cons

Taxation module. Bugs are always there in updated patch.

Mutyala
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nice Product

Reviewed on 13/10/2022

Pros

User friendly software easily customization

Cons

Nothing , Everything is there in existing stystem

sasidhar
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Focus ERP Poor Customer Support

Reviewed on 30/12/2018

Pros

Easy to use, flexible, allows customisation and reporting.

Cons

lot of bugs, it hangs in between, very poor customer support.

MUHAMMAD
Overall rating
  • Industry: Fishery
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Remarks

Reviewed on 6/5/2021

Pros

its easy to use , initial reporting is good, accuracy level is good

Cons

interface/display looks is very poor, report presentation is very poor , no easy options for user to customize the reports.

J P
Overall rating
  • Industry: Chemicals
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Focus 9 on Manufacturing

Reviewed on 30/11/2020

Pros

Ease of Implementation and Customisable to your need.

Cons

Customer Support is not upto the expectation. Delay in solving technical issue was worst.