Focus X

3.6 (93)
Enterprise software suite.

Overall rating

3.6 /5
(93)
Value for Money
3.5/5
Features
3.7/5
Ease of Use
3.8/5
Customer Support
3.2/5

61%
recommended this app
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93 Reviews

Mahendra
Overall rating
  • Industry: Oil & Energy
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ERP online

Reviewed on 5/5/2022

All Good

Pros

Easy to use, reliable to use, User friendly,

Cons

Integration with Gov. Need to do automation

Alternatives Considered

SAP Concur

Reasons for Switching to Focus X

Simple productive ERP
Muhammad Ahmad
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Focus X Review

Reviewed on 28/7/2022

Pros

It is very easy to use and reporting is very easy from this software

Cons

I think automatic transactions based in schedules can be included in this software to make it an excellent ERP software for accounting.

Anup
Overall rating
  • Industry: Construction
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Na

Reviewed on 12/5/2021

Software is good but support team is not enough to handle all clients

Pros

Software has multiple options but your support team is not supporting to use all features.
They r thinking if they will reveal the all features they have to do the extra work.
This kind of thinking is not good for long business relationships.

Cons

Longgggggg delay in implementation and Customization
Support team is not satisfactory

Hasher
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great ERP!

Reviewed on 7/9/2022

Pros

User interface is awesome. Features and fuctionality is excellent. Good back end support

Cons

AMC rate could be better. Response times for support could be better.

Mudrik
Overall rating
  • Industry: Construction
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Customization

Reviewed on 5/9/2022

Pros

software is user friendly and it doenst require an engineer to use it

Cons

Reporting Limitations at different levels of procurement and accounting and VAT

Abbas
Overall rating
  • Industry: Building Materials
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Use Focus 9 Erp product

Reviewed on 27/1/2021

There are always 2 sides of a coin...if it has pros , it also has cons too...but overall its good and the support team from Focus , specially [SENSITIVE CONTENT HIDDEN] who is our dedicated technical support, always strive hard to solve our issues on time....with the accuracy.

Pros

It has great features, making it advanced to use.

Cons

There were initially issues with the speed, but that too is solved

Ghassan
Overall rating
  • Industry: Medical Devices
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Disappointing

Reviewed on 6/5/2021

Not Waw. The system didnt take us to the level that we want. The implementation and customization of the system have minimize its features.

I regret to take this system onboard

Pros

Nothing waw, normal system with big name and big price.

Cons

system not user friendly.. cant change reports, you need to go back to admin or developer.

Shabbir miyajiwala
Overall rating
  • Industry: Machinery
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Fare Review

Reviewed on 5/9/2022

Pros

User friendly & comfortable for learner also

Cons

Inconsistent in customer support in year end while closing & opening

getahun
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Review

Reviewed on 10/5/2021

Minimize workforce in non operational team

Pros

Aurhorization is good. Modules are structured well

Cons

Support was very frustrating. No proper documentations for us to supportourself

Response from Focus SoftNet

We would like to investigate your feedback further. Please share your concern at [email protected] We'll work with you to resolve any issues as quickly as possible

Sabu
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

VERY POOR IMPLEMENTATION AND CUSTOMER SUPPORT. No information gets passed

Reviewed on 17/1/2018

can get good market share . require more experiensed and polite customer support staff

Pros

user friendly and simple/ easyness to use. easyness to design & make alterations. there might be many more features which we are not aware or no one to detail

Cons

poor customer support and knowledge of technical staff to rectify issues. keeps drags the issue for monthsw

Jignesh
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Feedback about Focus 6RT

Reviewed on 23/9/2019

I won't say it was great. But it is not bad.
Designing should be such that implementation should be quick and flawless.

Pros

Easy to use
Import and export from excel was possible.

Cons

Limited to the number of company to which the service is offered. It is required that the service is offered for any number of companies and across all verticals.
The architecture seems to be faulty. We noticed it during GST implementation. While others completed their implementation within a month after GST was announced, focus required almost 6 months for smooth functionality.
Sometimes the native reports also show up with some bugs. Needs to be fully tested before implementing at customer place.

Sajeewan
Overall rating
  • Industry: Automotive
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Focus9 Review

Reviewed on 23/9/2019

We are managing different processes in different countries by customizing the workflows

Pros

Flexibility, customization, Ease of use, supportive team

Cons

Not having the Financial consolidation module

Johnson
Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Feedback

Reviewed on 16/5/2021

We are using Focus since 2003 hence overall comfortable with it.

Pros

1.Few features that was in RT not in Focus 9
2. Fixed Assets, Depreciation not posting correctly

Cons

The online option is very difficult to operate than Desktop. Lot of feather not there in online that has in Desktop

vineeth
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Focus 9

Reviewed on 5/12/2020

We are handling sales, purchase, finance payroll, production and all facilities connected with trading companies.

Pros

Focus 9 is very much recommendable because of its easy customizing feature and user friendly nature.

Cons

We are happy with the existing software.

NAGESWARA RAO
Overall rating
  • Industry: Automotive
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

GOOD

Reviewed on 20/5/2021

GOOD AND EASY TO ACCESS FOR FRESHERS ALSO

Pros

EASY TO ACCESS THE DATA NO COMPLICATION WHILE USING SOFTWARE

Cons

BILL WISE ACCOUNTING NEED TO IMPROVE, NOT EASY TO ADD THE REQUIRED COLUMNS IN EXISTING INVOICE FORMATE

VENKATA RAMA
Overall rating
  • Industry: Farming
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

MSME

Reviewed on 15/5/2021

Good

Pros

This software gives much-secured access and comfort in handling. More suitable for MSMEs.

Cons

Many limitations when we want to analyse data in different ways.

Abdul
Overall rating
  • Industry: Building Materials
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ERP

Reviewed on 30/11/2020

Pros

Combined solution for every platform, its a customizable software

Cons

none, its a comprehensive solution which can be modified as our needs

Jennifer
Overall rating
  • Industry: Retail
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Focus integration to Mobile application

Reviewed on 15/9/2022

Pros

you can integrate the software to a mobile application

Cons

there's an issues of windows display adjustment

Ali
Overall rating
  • Industry: Food & Beverages
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

SO SO review

Reviewed on 3/12/2020

Pros

User Friendly product

Cons

Effective if we get personal Developer with us so we can change what ever we require

MUHAMMAD
Overall rating
  • Industry: Fishery
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Remarks

Reviewed on 6/5/2021

Pros

its easy to use , initial reporting is good, accuracy level is good

Cons

interface/display looks is very poor, report presentation is very poor , no easy options for user to customize the reports.

Doris
Overall rating
  • Industry: Textiles
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Zibara Clothing

Reviewed on 8/10/2018

not sure

Pros

that we can expedite the process from quoting to invoice to order

Cons

that I cannot view certain Focus Reports. Focus is not user friendly on the purchases side for me

Gautam
Overall rating
  • Industry: Maritime
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Focus 9

Reviewed on 6/5/2021

No major benefits realized yet

Pros

Different Modules
Authentication levels
Process flow

Cons

Not user friendly
Very difficult to integrate with the existing business

VENKAT
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

NOT TO THE EXPECTATIONS

Reviewed on 16/5/2021

NOTHING

Pros

CLOUD, NEED NOT BACKUP, APPEARENCE AND USAGE

Cons

CAN NOT PROVIDE THE SOLUTIONS TO THE REQUIREMENTS OF THE PROBLEMS FACED BY USERS IN DAY TO DAY REQUIREMENTS

Verified Reviewer
Overall rating
  • Industry: Human Resources
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Focus 8 Review

Reviewed on 8/10/2018

I am satisfied with the product. i am waiting for more developement to the accoutning interface to be more a web page with easier access

Pros

THe HR module is easy to use well developed

Cons

the accounting module need to be online on webpage

Titto
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Bad Customer Support

Reviewed on 12/11/2017

Technical Support is worst

Pros

Simple software
easy customization
administration easy
datbase linking is easy
backup is easy
client systems connection is easy

Cons

Very bad behavior from technical support team, no solution they can provide
All technical support members are rude charecters
nobody no how to treat a customer who pays us