Focus X Reviews

Customised report, after sales service and training the staff.

Not commonly used by CAs. New accountant needs training.

1. Simple and Easy to use, with limited or no training required
2. Highly customizable core modules, and easy to integrate with any other solution
3. Shorter go live period/upgrade and patches
4. Excellent resources for implementation and support
5. Finance integrated, easy to use budget module

not any feature in particular, most of what functions we required had worked well.

Easy to use, reliable to use, User friendly,

Integration with Gov. Need to do automation

Nothing! your system is not even helping us to ease the work

Everything. We are using your system but It gives us headache because of the glitches

Customized option and the best part is we can created any type report by report engine which make the work ease for the Users.

Ease Of Use and All the Features its available like GST , TDS , Inventory ,COGS , Etc.. and if we ask any customized in the software the team support for the same and helps us to get the same features in Software.

reporting tool, POS system, POS reporting

technical problems in basic accounts, inventory, manufacturing, POS offline Sync

Easy to learn and user friendly. Good support from Customer service.

We are into Leasing and Property management the main disadvantage of Focus 9 is that the real management system is not in-built,while it was available in Focus 6 which was much easier to enter the contracts and post the revenues,while in Focus 9 the Tenancies contracts are to be entered through CRM and then gets integrated to Focus so each time we have to check manually whether all the parameters are linked properly. I had faced this issue when i joined this company and it took me almost 2 years to get the revenue posting module to be properly activated. On account of my previous experience while posting contracts and posting monthly revenue still I have to check each unit wise.

Customization is one of the great thing i like the most. We can create customize what ever requirement comes across. So many inbuilt functions are there we can manipulate to create screens and reports. Ease of use is another good feature. It's quite easy to train staff to get into it.

Bugs... System is full of bugs. One thing working fine will not work another time and leads to wrong postings even. Updates are not being followed up and pushed by maintenance team. We are using patch which is 8 months older and afraid to upgrade to newest version because we may loose certain features. Fixed Assets module is not taken care at all by Focus team. Followed up lot of time but unfortunately even basic features are not fixed. Support from focus is very poor. The people doesn't have full knowledge of the product and are not trained to take up queries from client. Each time they have to refer to development team which is another story.

Ease of use and Flexibity to adopt business needs

Payroll software need improvement and security right feature like field level security not available

It almost have all the automated features like SAP

Many complications/errors arises from time to time, print lay-out need to design or enter the field one by one, not that flexible configuration, problem solving is slow and not available in google compare to SAP and other software.

detailed software with complete audit trial. very good sales report and outstanding Receivables and payable reports.

budgeting and Financial profit and Loss Account. and in inventory Need lot of Improvement specially in Manufacturing by adding the cost and deprecation of machinery to that particular batch.

Strong functionality.

It does the job for us.

1. Still relatively buggy.
2. Feels archaic.
3. Doesn't have new age functiality like.connecting to social media and giving is updates about where clients are.
4. Reporting is weak.

Easy to use
Import and export from excel was possible.

Limited to the number of company to which the service is offered. It is required that the service is offered for any number of companies and across all verticals.
The architecture seems to be faulty. We noticed it during GST implementation. While others completed their implementation within a month after GST was announced, focus required almost 6 months for smooth functionality.
Sometimes the native reports also show up with some bugs. Needs to be fully tested before implementing at customer place.

It's user friendly , easy to administrate

nothing I feel like that may be the customer support need to improve with low cost

Financial accounting, data management, backup option and final accounts.

Project wise reporting, Inventory control, Voucher formatting

Can process huge volume of data
Integrated with our company's need
Options to get filtered data
Can request for a specific kind of module to be implemented according to need

A lot of bugs and errors
Sometimes get crashed while working on something important
Very slow when processing huge volume of data
Graphically looks very old and cheap

Flexibility, customization, Ease of use, supportive team

Not having the Financial consolidation module

Its customization configuration, report design tool and Cloud based with SAAS.

Slow performance in cloud based application. It shows "Not secured" in address bar as its server has not SSL certificate.

Ease of use for basic operational work. detailed customization possibilities. well designed user interface.

As such this ERP software does pretty much all things. the only cons are regular glitches in the software that only gets resolved by frequent patch updates on server and end-user work stations.

ALL MODULES AVAILABLE , SALES PURCHASE, DELIVERY NOTES, MRN, INVOICING, PAYMENT

NEED TO CUSTOMIZE AND STUDY THE END USER REQUIREMENTS MINUTELY NOT READY TO USE NEEDS TO FIT AS PER COMPANY REQUIREMENTS AND THIS LEADS TO ERRORS IN FORMULA EXECUTED BY IMPLEMENTATION TEAM.

The best part of the product is the support and price. The implementation team and AVP is excellent and always available on call irrespective of time and day. The price is extremely competitive.

The weakest link in the software is the development team. The software does have a lot of loop holes and needs a lot of polishing and tweaking. the user interface also needs upliftment.

Reliable, you can operate even when you are offline (local network setup).
For the restaurant operation point of view this is a very good system with many tools to improve control.

As you have a local network, you will always depend of a local server, if you loose that you loose you data.

Simplicity is the key feature of this software its reporting is so nice you can check complete report of your venders and customers

Customer support system is very disappointing if you face any small issue you have to wait long for it to be solved from customer servis and you have to pay extra money for any small changes you want to do in software . proper training is not providing from Software team,

User friendly . Good interface. Easy to learn and use.

Nothing really. All features are exactly what we need

* User Friendly
* Easily Customizable
* Flexibility
* Excellent Support

* In web version, menus are placed in the side its better if it's placed on the top.
* Color patterns are dull