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95 Reviews
- Industry: Oil & Energy
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ERP online
Reviewed on 5/5/2022
All Good
Pros
Easy to use, reliable to use, User friendly,
Cons
Integration with Gov. Need to do automation
Alternatives Considered
SAP ConcurReasons for Switching to Focus X
Simple productive ERP- Industry: Luxury Goods & Jewelry
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Need improvement in manufacturing and budgeting
Reviewed on 19/6/2021
Good and Detailed software. comparing to other software detailed reporting is good but summarized reporting is required.
Pros
detailed software with complete audit trial. very good sales report and outstanding Receivables and payable reports.
Cons
budgeting and Financial profit and Loss Account. and in inventory Need lot of Improvement specially in Manufacturing by adding the cost and deprecation of machinery to that particular batch.
Alternatives Considered
SAP Business OneReasons for Choosing Focus X
Detailing and reportingReasons for Switching to Focus X
pricing- Industry: Cosmetics
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
IMPLEMENTATION PROBLEM/UNTRAINED STAFF
Reviewed on 12/5/2021
I think if the good team will run this software then it's easy and good than other software but unfortunately, you don't have trained staff to fix the issues and much more. BY GOD I feel very disappointed to work with the focus team.
Pros
Good software bad team combination of nothing
Cons
BAD TEAM/UNTRAINED STAFF/no customer support
Response from Focus SoftNet
We would like to investigate your feedback further. Please share your concern at [email protected] We'll work with you to resolve any issues as quickly as possible
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Review
Reviewed on 30/11/2020
Support still is a major problem. Tickets are still open after many days. The constant turnover @ Focus is causing big issues in items getting resolved.
Our India team is most frustrated.
Pros
Strong functionality.
It does the job for us.
Cons
1. Still relatively buggy.
2. Feels archaic.
3. Doesn't have new age functiality like.connecting to social media and giving is updates about where clients are.
4. Reporting is weak.
Alternatives Considered
Deskera BooksReasons for Choosing Focus X
Functionality.Reasons for Switching to Focus X
Seemed like a good idea then.- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Feedback about Focus 6RT
Reviewed on 23/9/2019
I won't say it was great. But it is not bad.
Designing should be such that implementation should be quick and flawless.
Pros
Easy to use
Import and export from excel was possible.
Cons
Limited to the number of company to which the service is offered. It is required that the service is offered for any number of companies and across all verticals.
The architecture seems to be faulty. We noticed it during GST implementation. While others completed their implementation within a month after GST was announced, focus required almost 6 months for smooth functionality.
Sometimes the native reports also show up with some bugs. Needs to be fully tested before implementing at customer place.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Na
Reviewed on 12/5/2021
Software is good but support team is not enough to handle all clients
Pros
Software has multiple options but your support team is not supporting to use all features.
They r thinking if they will reveal the all features they have to do the extra work.
This kind of thinking is not good for long business relationships.
Cons
Longgggggg delay in implementation and Customization
Support team is not satisfactory
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Focus X Review
Reviewed on 28/7/2022
Pros
It is very easy to use and reporting is very easy from this software
Cons
I think automatic transactions based in schedules can be included in this software to make it an excellent ERP software for accounting.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Focus RT
Reviewed on 13/9/2022
Overall, a good experience with Focus in development of internal needs and reports
Pros
an approach for mapping characteristics of source code.
Cons
Integration process, always carryout back up and backend modifications
- Industry: Building Materials
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Focus X
Reviewed on 12/9/2022
Pros
Easy customization and reports
Most of the modules available in one ERP
Cons
Basic production module. Payroll and CRM modules separate from ERP

- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Overall Good
Reviewed on 6/10/2018
It has option to develop crystal reports, unlimited masters available that helps in reporting and decision making.
Pros
Options are good, little flexible, crystal report can be developed, interface okay.
Cons
User Friendly, Unlimited masters that helps in categorizing the transactions.
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Focus9 Review
Reviewed on 23/9/2019
We are managing different processes in different countries by customizing the workflows
Pros
Flexibility, customization, Ease of use, supportive team
Cons
Not having the Financial consolidation module
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Feedback
Reviewed on 16/5/2021
We are using Focus since 2003 hence overall comfortable with it.
Pros
1.Few features that was in RT not in Focus 9
2. Fixed Assets, Depreciation not posting correctly
Cons
The online option is very difficult to operate than Desktop. Lot of feather not there in online that has in Desktop
- Industry: Electrical/Electronic Manufacturing
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Focus 9
Reviewed on 5/12/2020
We are handling sales, purchase, finance payroll, production and all facilities connected with trading companies.
Pros
Focus 9 is very much recommendable because of its easy customizing feature and user friendly nature.
Cons
We are happy with the existing software.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
That this is useless.
Reviewed on 17/10/2022
Very bad experience
Pros
We have tried to use focus CRM software but faild because of the inefficiency of this software....around 2 long years they took to implement it and then we found lots of bug & issues arising every single day at the time of data entry which made it quite an impossible task for us to continue on it...For us its completely waste of money & time.
Cons
this is useless not gonna recomend it to anyone
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Bad Customer Support
Reviewed on 12/11/2017
Technical Support is worst
Pros
Simple software
easy customization
administration easy
datbase linking is easy
backup is easy
client systems connection is easy
Cons
Very bad behavior from technical support team, no solution they can provide
All technical support members are rude charecters
nobody no how to treat a customer who pays us
- Industry: Renewables & Environment
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Won't recomment to buy this
Reviewed on 19/5/2021
We never got any support for concerned we raised. Service was not provided at all.
Pros
Easy to use is what we liked, however reliased later lot of loopholes
Cons
Very poor service. Data can easily be manipulated, replaced and deleted with no tracing available.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
ISSUES
Reviewed on 24/11/2020
NOT GOOD, NOT BAD.
JUST AN AVERAGE, NEED FULL SUPPORT WITH IMPLEMENTATION.
Pros
FRIENDLY USAGE, COMPATIBILITY AND GOOD IN REPORTS WHILE EXPORTING
Cons
SOME ERRORS STILL THE SAME LIKE BEFORE, I.E REPORTS
- Industry: Farming
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
MSME
Reviewed on 15/5/2021
Good
Pros
This software gives much-secured access and comfort in handling. More suitable for MSMEs.
Cons
Many limitations when we want to analyse data in different ways.
- Industry: Facilities Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Unsatisfactory
Reviewed on 26/4/2022
Unsatisfactory.
Pros
Nothing! your system is not even helping us to ease the work
Cons
Everything. We are using your system but It gives us headache because of the glitches
Response from Focus SoftNet
Thank you for taking the time to provide feedback. We value customer feedback and strive to improve every aspect of your experience. Please send your concerns to [email protected] so that we can resolve them.
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Disappointing
Reviewed on 6/5/2021
Not Waw. The system didnt take us to the level that we want. The implementation and customization of the system have minimize its features.
I regret to take this system onboard
Pros
Nothing waw, normal system with big name and big price.
Cons
system not user friendly.. cant change reports, you need to go back to admin or developer.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Review
Reviewed on 23/10/2020
Good software
Pros
Easy to use and generate reports. But some bugs in each patch update.
Cons
Taxation module. Bugs are always there in updated patch.
- Industry: Pharmaceuticals
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nice Product
Reviewed on 13/10/2022
Pros
User friendly software easily customization
Cons
Nothing , Everything is there in existing stystem
- Industry: Leisure, Travel & Tourism
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Focus ERP Poor Customer Support
Reviewed on 30/12/2018
Pros
Easy to use, flexible, allows customisation and reporting.
Cons
lot of bugs, it hangs in between, very poor customer support.
- Industry: Fishery
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Remarks
Reviewed on 6/5/2021
Pros
its easy to use , initial reporting is good, accuracy level is good
Cons
interface/display looks is very poor, report presentation is very poor , no easy options for user to customize the reports.
- Industry: Chemicals
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Focus 9 on Manufacturing
Reviewed on 30/11/2020
Pros
Ease of Implementation and Customisable to your need.
Cons
Customer Support is not upto the expectation. Delay in solving technical issue was worst.