PayTraQer Reviews
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35 Reviews
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Couldn't function without PayTraqer.
Reviewed on 7/6/2024
Overall, I am grateful for PayTraqer because it saves me many hours of data entry. It pays for...
Overall, I am grateful for PayTraqer because it saves me many hours of data entry. It pays for itself every time I use it.
Pros
PayTraqer is the only software I have found that can effectively integrate the myriad of transaction types we have with QB. Others claim to do so, but their functionality is very limited.
Cons
The sync process is slow. I have to review each transaction to make sure my customization rules are applying correctly, which is quite tedious. Also, the process for building rules could be simpler.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fabulous Product and Support
Reviewed on 13/6/2024
Excellent experience.
Excellent experience.
Pros
I highly reccomend PayTraqer. It will save lots of time with the integration to QBO. And, uncommon today, the support I received was efficeint and hepful all with a pleasant attitude.
Cons
Nothing bad.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Experience with tech support
Reviewed on 6/6/2024
The tech support team has been very responsive and helpful.
The tech support team has been very responsive and helpful.
Pros
I love the fact that I can automate the process of data entry into Quickbooks. This allows me to free up time to actually grow the business.
Cons
I wish it worked directly with Airbnb so I wouldn't have to manually enter the data into quickbooks.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mohsin Z - Excellent Solution for QuickBooks syncing
Reviewed on 26/3/2024
Pros
Ease of use with a multitude of options, including custom rules. We use it to sync WooCommerce and Stripe transactions with our QBO account and PayTraQer makes it a breeze.
Cons
So far, it's been all good. Any minor issues we have faced have been promptly attended to by their CS team.
- Industry: Retail
- Company size: Self Employed
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
[sensitive content hidden] was Amazing
Reviewed on 12/6/2024
It was incredible. [sensitive content hidden] provided me with incredible support and training. I...
It was incredible. [sensitive content hidden] provided me with incredible support and training. I really haven't experienced that level of customer service support in a long time. Thank you.
Pros
The white glove treatment beyond exceeded my expectations. It was a one-hour one-on-one consultation and [sensitive content hidden] hung in with me patiently teaching me all the features and when we didn't know something she reviewed and came back with answers. It turned into 2 hours and she said I will stay with you until you are all set.
Cons
We are learning how authorize.net does not have an area for product SKU and we are looking into that. So I don't need to manually edit the invoice.
- Industry: Publishing
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Outstanding Client Support
Reviewed on 3/4/2024
Pros
Very easy to set up and use. Great client support. Needed a solution that required some development work. The SaasAnt team, specifically [sensitive content hidden], addressed my enhancement request and delivered a great solution.
Cons
Most of my set up was by trial and error. Not the best way to implement a new integration, but in the end worked out very well.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Paytracker user
Reviewed on 12/6/2024
Pros
You can easily sync transactions from different platforms into QBO.
Cons
Tech diffuculties happening time to time. It is normal but should be improved.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Product review
Reviewed on 13/5/2024
Overall I am satisfied with the service PayTraQer provides for my clients. Saves them hours of...
Overall I am satisfied with the service PayTraQer provides for my clients. Saves them hours of manual data entry
Pros
I like the accuracy of the information that comes over from square into QBO. I never worry about missing a transaction and it makes me confident in my reports
Cons
Sometimes the automation doesn't stay on and there are rather frequent disconnections from Square that I have to get the business owner to reconnect
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great customer service and app so far
Reviewed on 12/4/2024
Clunky initially but support was a tremendous help
Clunky initially but support was a tremendous help
Pros
customer support from Pooja is great and has multicurrency reporting capabilities
Cons
configuring the account
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Quickbooks online sync
Reviewed on 11/4/2024
Pros
The idea that this would seamlessly sync with QB was what drew me to this app. There have been many hiccups but the customer support has been ok up till the last service rep that I worked with. He definitely went above and beyond to solve my issue. If it couldn't be fixed I would have had to find a different app.
Cons
The setup isn't all that easy. Some of the verbiage is unfamiliar and there isn't a good explanation. There is a definite language barrier with some of the reps that make a frustrating situation harder.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Technical Support
Reviewed on 5/3/2024
Overall experience is great. I was especially happy with the technical support person [sensitive...
Overall experience is great. I was especially happy with the technical support person [sensitive content hidden] that assisted me today, and took the time to go over everything with me without giving up to fix my set up problem.
Pros
I enjoy that the app helps me streamline the process of tracking my stripe account fees automatically.
Cons
A little tricky to set up at first, but mostly because of my lack of knowledge with QuickBooks.
- Industry: Food Production
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Works well
Reviewed on 8/3/2024
Great, but slower or only USA timezone responses to support questions
Great, but slower or only USA timezone responses to support questions
Pros
Seemlesssly matches payments from PayPal, stripe and square
Cons
Seems quite slow when manually syncing but normally it's set to automatic in the background
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ronald Renwick
Reviewed on 14/5/2024
Pros
The on boarding was super awesome compared to any other integration services out there. Synder is good but this is by far better bang for your dollar does the same thing and more with free rules. Prety doope.
Cons
None so far the customer suport is super amazing.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Customer Support
Reviewed on 30/5/2024
Pros
When I was having some minor issues, the support team (in particular Lokesh) was quick and attentive! Other than the small hiccup, it is very easy to integrate everything.
Cons
I do not have any cons to list at this time.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I am glad I found paytraqer
Reviewed on 28/3/2024
Pros
I have looked for sometime for a program that will safely and easily share my payment processing information with quickbooks. I came across paytraqer and I have been very pleased with the product and [sensitive content hidden] in customer service has been amazing. I definitely reccomend this software.
- Industry: Design
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best multiplatform Syncing Program for Quickbooks handsdown!
Reviewed on 4/9/2023
PayTraqer is an amazing tool and the customer service is awesome! Shouts to [sensitive content...
PayTraqer is an amazing tool and the customer service is awesome! Shouts to [sensitive content hidden] for taking the time to make sure I was taken care of with all of my needs. [sensitive content hidden] is the definition of customer service !
Pros
It just works! Set up your payment platforms on PayTraqer and it will sync sales to QB automagically!
Cons
Haven't found one yet! What's not to like about automation?!
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good Value
Reviewed on 3/4/2024
So far, my overall experience has been quite positive.
So far, my overall experience has been quite positive.
Pros
I can use to sync transactions from PayPal and Stripe
Cons
Not going directly into my transactions list into QB
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Solid solution for syncing Shopify & Quickbooks
Reviewed on 14/3/2024
Pros
Great customer support and the app is fairly intutive to implement.
Cons
A few syncing issues did arise with properly syncing that did require customer support.
- Industry: Retail
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Support was great
Reviewed on 8/4/2024
Great support on chat! [sensitive content hidden] helped me with mapping.
Great support on chat! [sensitive content hidden] helped me with mapping.
Pros
I got great support with [sensitive content hidden]. He helped me with mapping.
Cons
Nothing-- it has been great. Don't know what else to say.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Customer Support Review
Reviewed on 18/4/2024
Pros
Simplifies QBO transaction integration!
Cons
There's nothing I don't like about PayTraQer.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Customer Support
Reviewed on 14/5/2024
Pros
Customer representative was quick and diligent in assisting and was able to resolve with little input.
Cons
It can sometimes take a while to sync transactions (but not a big deal)
- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Review.
Reviewed on 4/4/2024
Two frustrating days trying to understand how it works and how to get it set up properly; definitely...
Two frustrating days trying to understand how it works and how to get it set up properly; definitely not an app you can start using "out of the box".
Pros
The ability to batch process all our Stripe transactions.
Cons
Very difficult to set up properly; but with [sensitive content hidden] help I believe it will go much better.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Customer Support
Reviewed on 10/8/2023
Pros
Thank you for helping me resolve my issue today with the syncing setup.
Cons
I couldn't set it up on my own. I needed customer support. But they were great.
- Industry: Nonprofit Organisation Management
- Company size: Self Employed
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quick Books connection.
Reviewed on 2/4/2024
I had a good experience and will definitely recommend the app.
I had a good experience and will definitely recommend the app.
Pros
Easy to contact and helpful. Contact person showed great product knowledge and was efficient in solving my connection problem.
Cons
Nothing. Very helpful and polite in assistance.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
PayTraqer review
Reviewed on 20/6/2024
Pros
Support from Pooja was fantastic. Very responsive and helped solve my problem!
Cons
None