SMASHINGLOGO Reviews
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313 Reviews
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simply SPECTACULAR
Reviewed on 21/2/2023
TOP PRODUCT, TOP CUSTOMER SERVICE, EASY TO USE!! I have made 7 LOGOS for my company and I am...
TOP PRODUCT, TOP CUSTOMER SERVICE, EASY TO USE!! I have made 7 LOGOS for my company and I am extremely satisfied with the outcome!
Pros
FANTASTIC VARIETY, EASY TO USE, Excellent OUTCOME, INTUITIVE
Cons
Can'd find any fault! IT IS ABSOLUTELY FLAWLESS!!
Response from SMASHINGLOGO
Hi Rohit,
thanks for sharing your experience with us.
We're very glad you are extremely satisfied with the outcome. That's great.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love SMASHING LOGO!
Reviewed on 3/10/2024
Excellent. Stumbled across them by accident and have had nothing but excellent experience.
Excellent. Stumbled across them by accident and have had nothing but excellent experience.
Pros
Affordable, easy to use, produced a logo I LOVE which can be adapted over and over.
Cons
Sometimes it was hard to figure out the interface to make changes. Better FAQs could be helpful?
Response from SMASHINGLOGO
Hi Kate,
thanks for this review and your feedback. Much appreciated!
We're happy that you had an excellent experience on our site while creating the logo you LOVE!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Satisfaction NOT Guaranteed here - Find another place for logo creation/design
Reviewed on 10/11/2023
Will not recommend to another company and will not return for future business.
Will not recommend to another company and will not return for future business.
Pros
Clean, user-friendly website
Able to visually see changes in real-time
Cons
*BEST ADVICE - Go Elsewhere. Save time, money, and get the logo you want.
I do like the platform, however it will need to be more intuitive with more robust options and better customer support.
1. LIMITED ELEMENTS/FONTS/DESIGNING CAPABILITIES
Does NOT have all of the elements needed to complete your logo/design.
Edits, developments, fonts, all are limited in supply.
2, Since located in Vienna, Austria - you'll be waiting for resolves to issues over 24hrs if located in LATAM, AMER OR APAC - only via email through web contact form.
Response from SMASHINGLOGO
Hi there,
thank you for your feedback.
We're sorry to hear that you were not satisfied with the experience on our platform.
1. Not sure what design capabilities you're missing in particular. With over a thousand fonts in our font library we hope that there are plenty of options to choose from.
2. I don't know your specific case but even when located in a different time zone we normally respond well below 24 hrs.
- Industry: Program Development
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
SmahingLogo Policy
Reviewed on 24/6/2024
I am content with my experience and feel that money is well spent.
I am content with my experience and feel that money is well spent.
Pros
- Their app was able to create logos that could not be found in any other logo design app.
- Their prompt support response and step-wise guidance.
- Their understanding of mistake purchases made and the flexibility to change to another without extra fees.
Cons
-Explain its policy upfront on the main page with eye-capturing icons, fonts...etc. this would help people like me not to buy before ensuring it's the right design.
- Disable registration with buying option. Allow registration and create as many designs as needed. This would increase their attachment to the service.
Response from SMASHINGLOGO
Hi there,
thanks very much for sharing your thoughts with us.
We're glad we could help you in getting the logo you really wanted. Also thank you for your feedback on what we can do better, we appreciate it.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great way to find a logo that represents your brand
Reviewed on 13/11/2024
This is my second logo with Smashing Logo and the process was a positive experience, so much so I...
This is my second logo with Smashing Logo and the process was a positive experience, so much so I highly recommend this company.
Pros
I liked the variety of designs that were presented to me. The most challenging thing was to choose from all the options.
Cons
It was difficult to find out which designer was responsible for a particular style of logo that I liked. It took a long time to reproduce a logo that I previously liked as you can’t save all your favourite designs.
Response from SMASHINGLOGO
Hi Nikki,
thank you for your amazing review. Your time to write it is very much appreciated!
It's nice to hear that the most challenging part was to choose a logo for all your favorites. That's a good sign for us :)
- Industry: Textiles
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent service
Reviewed on 29/10/2024
These guys have been great over my 2 years dealing with them. From using the platform and asking...
These guys have been great over my 2 years dealing with them. From using the platform and asking several times for their help ever since. Customer service is always prompt and helpful. Thoroughly pleased I went with them.
Pros
Easy to use, simple and transparent pricing, superb after sales help.
Cons
I haven't found anything to dislike. If I had to say anything, drafts are deleted after 30(?) days unless purchased.
Response from SMASHINGLOGO
Hi Jade,
thank you for the kind words used in your review when it comes to Smashing Logo.
We're very happy that we could satisfy you as a customer over such a long period of time. It's much appreciated!
- Industry: Automotive
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Get yours today
Reviewed on 16/9/2024
Love the ability to add change icons positioning. Your preview section to see how your logo looks...
Love the ability to add change icons positioning. Your preview section to see how your logo looks in real life is great. Added benefit is been able to share your top three designs five designs with your friends for them to vote.
Pros
Great website and very easy to use. The ability to change and customize is amazing.
Cons
Price went up $20 from my first to second logo.
Response from SMASHINGLOGO
Hi Cindy,
thank you for your amazing review! It's greatly appreciated!
Nice to hear that you liked the available options for positioning the icon in your logo.
We agree with you that the preview section is really a benefit when imagining your logo in real life!
- Industry: Retail
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product great service!
Reviewed on 13/3/2024
Pros
Was super easy to use, and when I needed to modify one of my designs they were very responsive and helpful in getting it fixed for me
Cons
Limited customization with the logo but you can create a beautiful design if you need something quickly to get started it’s perfect.
Response from SMASHINGLOGO
Hi there,
thanks for your review. It's much appreciated!
It's a pleasure to hear that we got you quickly started with your beautifully designed logo.
- Industry: Plastics
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
recommand it
Reviewed on 10/10/2024
absolutely good experience, they answer quickly and support the new businesses
absolutely good experience, they answer quickly and support the new businesses
Pros
Captivating, easy and satisfying - you choose your idea and they make it the logo. you just have to choose
Cons
limitated on graphics work. you may have problem on changing some logo pieces
Response from SMASHINGLOGO
Hi Tifan,
thank you for your nice review. We appreciate it!
We really try to support new businesses where we can, so it's very nice to hear that you had that impression.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent service and would recommend with my eyes closed
Reviewed on 7/11/2024
Excellent. Worth the time and money spent
Excellent. Worth the time and money spent
Pros
Easy to design and pretty self explanatory.
Wonderful color and design options and would be back anytime we need graphics for our business.
Cons
Photo uploads would be helpful but not a deciding factor
Response from SMASHINGLOGO
Hi Dinesh,
thank you very much for your stunning review!
It seems like you had a great experience with our service. If it was worth your time and money spent then we're very happy as well! Thank you.
- Industry: Sports
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cannot believe this exists!
Reviewed on 29/1/2024
Really amazing. The team was quick to respond to my email with the issues I mentioned above -...
Really amazing. The team was quick to respond to my email with the issues I mentioned above - needing to alter the product entirely.
Pros
So many designs and was so easy to edit every single part of the design. It was so much fun to use. And I am so happy with my final logo. Love all of the different formats as well - for printing v web v social media
Cons
I saw the 15% discount button AFTER I had already purchased (so didn't receive this discount). I bought the business package so that I could fully edit it after purchase but it wasnt super clear how to edit after the completed
Response from SMASHINGLOGO
Hi Toni,
thank you for sharing your thoughts. It's much appreciated!
We're glad you found exactly your logo from all the available options and are happy with your final result!
- Industry: Building Materials
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Greatest graphic design website
Reviewed on 19/11/2023
Pros
Outstanding graphic design services! This talented team effortlessly captured our vision, creating visually stunning and impactful designs. Their creativity, attention to detail, and prompt delivery surpassed our expectations. A pleasure to work with – highly recommend for anyone seeking top-tier graphic design expertise. Five stars without hesitation!
Cons
Exceeded expectations with a perfect blend of creativity and precision. Navigated our project with finesse, delivering visually striking results. Collaborative, responsive, and truly talented. Thrilled with the outcome—highly recommend!
Response from SMASHINGLOGO
Hi Sofia,
thank you for your high recommendation. It's very much appreciated and a pleasure to hear!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Highly Recommend
Reviewed on 23/8/2024
Pros
How quick and easy it was to make a logo and the option I have to change it later
Cons
The logos I had to choose from weren’t 100% what I wanted but they came close enough!
Response from SMASHINGLOGO
Hi DeJ’a,
thank you for sharing your honest opinion with us. Very much appreciated!
Great to hear that you would highly recommend our service and found it quick and easy to create your logo.
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Service/Product
Reviewed on 31/8/2023
Awesome experience. Easy to use. I reached out to customer service about a question I had and heard...
Awesome experience. Easy to use. I reached out to customer service about a question I had and heard back in less than 24 hours and [sensitive content hidden] was very friendly and gave me the detailed answer I needed
Pros
I love that it is an all inclusive package including the logo with all the different files for different things (social media files, print files, etc.)
Cons
The only thing I would change is allowing users to save their draft designs before purchase. Currently if you close the window on a design and haven’t purchased yet, it does not keep your designs. I had to redo my logo several times as I kept working on it before buying.
Response from SMASHINGLOGO
Hi Daniel,
thank you for your amazing review. It's very much appreciated.
It's nice to hear that you had a great experience while creating your logo and also are very happy with the provided logo package with all the different files for the different use cases.
If you work on your logo while using the same browser (cookies enabled) you should not experience the behavior of loosing the logos when closing the browser window.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Impressive work ethic
Reviewed on 5/7/2023
Customer satisfaction is how is should be done, Smashinglogo just hut the mark.
Customer satisfaction is how is should be done, Smashinglogo just hut the mark.
Pros
The customer support and flexibility the company have as a policy. They are the once’s that goes the extra mile.
Cons
I do not have an idea what to tell here. Because I was so blessed by there support after many years.
Response from SMASHINGLOGO
Hi Michel,
it's really nice to get feedback like this.
We're glad our customer support made the great impression on you. I'll let them know...
- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy logo
Reviewed on 9/1/2024
Amazing! Prompt response to messages also
Amazing! Prompt response to messages also
Pros
Ease of use and able to adjust when needed
Cons
Nothing that I don’t like to be honest very happy
Response from SMASHINGLOGO
Hi Tanya,
thank you for documenting your experience with Smashing Logo in form of this review. It's very much appreciated!
No issues when you created your logo ... that's what we like. Very good!
- Industry: Information Services
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Create your own logo with ease
Reviewed on 1/8/2024
Overall experience with SmashingLogo is wonderful.
Overall experience with SmashingLogo is wonderful.
Pros
Ease of use with all necessary features required to create a logo without any technical knowledge and one can buy logo at a very affordable price after discount.
Cons
There is nothing to dislike about smashinglogo.
Response from SMASHINGLOGO
Hi Jitender,
thank you for your time and effort by writing this review. It's very much appreciated!
Nice to hear that our features helped you creating your logo even without technical knowledge.
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Great option!
Reviewed on 11/12/2023
Pros
The options made available to me and the voting feature was really helpful
Cons
I didn't like how I couldn't have a logo I liked be reset to zero notes when adding options for a round two of voting. Having a logo from round one show as having 5 votes with the rest at zero could sway votes.
Response from SMASHINGLOGO
Hi Krystle,
thank you for your review and detailed feedback about the voting process. It's very much appreciated!
- Industry: Computer Software
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic customer support and logo designs
Reviewed on 13/10/2023
Wonderful and would definitely use them again. [sensitive content hidden] is a star and very...
Wonderful and would definitely use them again. [sensitive content hidden] is a star and very responsive whenever I’ve had any questions or requests.
Pros
I love that the designs are all actually really nice and very usable as I’ve used all the websites where they weren’t very good at all and inevitably I ended up winning the logos which led me to this website
Cons
The only con I would say is just the difficulty in downloading assets as you have to do this by individual type and it involves quite a few clicks, and it would be great to be able to download them all in one click and save them for future use.
Response from SMASHINGLOGO
Hi Sa,
we're very grateful for this fantastic review of yours. Thank you.
Since our customer support and the quality of the created logo designs are two of the main values of our company, we're very happy that you were satisfied with both of them.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Smashing Service as in their Name
Reviewed on 13/9/2023
Pros
Ease of use and browsing through website as well as options of style provided.
Cons
Honestly, everything provided was more than what I had expected. I cannot think of anything negative.
Response from SMASHINGLOGO
Hi Elif,
thank you for letting us know you experience on our website, in form of this great review.
It's great to hear that you had no issues at all to get your logo with ease.
- Industry: Human Resources
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use and create a very modern logo, highly recommended
Reviewed on 17/10/2023
Highly recommended, I would use smashinglogo again
Highly recommended, I would use smashinglogo again
Pros
The service of [sensitive content hidden] was fantastic, helpful and very friendly
Cons
It was difficult to change some types in the logo afterwards on my own, but the service helped me
Response from SMASHINGLOGO
Hi Christine,
great review. Thank you very much!
A phrase like "highly recommended" is of course something we're very glad about.
- Industry: International Trade & Development
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Customer service interaction was a masterclass in professionalism.
Reviewed on 6/6/2023
Excellent.
Excellent.
Pros
Smashinglogo's website's interface was intuitive and very simple to use. Deployed to resolve such an important and potentially complicated function (brand logo generation and deployment), I found my experience of the company's website to be extremely straightforward, if not playful. I wasn't certain on several facets of the transaction after completing my initial purchase. However, [sensitive content] (from Smashinglogo's customer service department) stepped in. Thoroughly professional and calm, our entire conversation was a masterclass on how to be kind and helpful to a customer. I eventually switched my initial service provider and upgraded to premium. Way to go, and great job, guys.
Cons
Nothing outside the usual cunning of companies' sales strategy ;)
Response from SMASHINGLOGO
Hi Bob,
excellent :) that's nice to hear.
I'll let the customer service team know about your high praise. That's what we try to deliver when it comes to customer support.
- Industry: E-Learning
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Smashinglogo Smashes it.
Reviewed on 30/5/2023
I am a serial entrepreneur. This means I constantly need logos. The ease of use, 24/7 availability...
I am a serial entrepreneur. This means I constantly need logos. The ease of use, 24/7 availability and ridiculously affordable product Smashinglogo offers has enabled me to field idea after idea. I recommend them to everyone. You will not be sorry using this service. I have used MANY. This is the best, far and above.
Pros
Easy to useWork at your own pace, take your timeLots of ways to make the design yoursSo affordableThe support is mind boggling - so fast. so good.
Cons
I liked everything. There is nothing I did not like.
Response from SMASHINGLOGO
Hi Chelellen,
thank you for this "smashing" review :)
We're glad to hear that you, as a serial entrepreneur can use our service for all of your projects and ideas. We wish you all the best for your businesses...
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great value
Reviewed on 5/6/2023
Very happy customers
Very happy customers
Pros
This is a great value for small businesses starting a new business and trying to get up and going quickly and inexpensively
Cons
A bit more editing ability would be nice, but they took care of it for me
Response from SMASHINGLOGO
Hi Cody,
thanks for sharing your experience on our website.
It's always great to hear from small business owners that start their journey that we could help them in starting with a logo that quickly.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Just amazing to work with.
Reviewed on 31/5/2023
Pros
User friendly, creative designs and world class customer support
Cons
Nothing in particular, happy with the overall experience
Response from SMASHINGLOGO
Hi Kalle,
that's great. Thank you for your review. It's much appreciated.
We're glad that we could convince you in all the areas like design itself, user experience and also customer support!