MigrateMyCRM Reviews
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39 Reviews
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product, even better customer service
Reviewed on 5/11/2020
We migrated legacy data, contacts, notes & email strings from Highrise to Hubspot.
We migrated legacy data, contacts, notes & email strings from Highrise to Hubspot.
Pros
Easy to test/sample & use, customer support was amazing. I asked a ton of questions and received an enormous amount of support, before I even paid a penny. That level of support, answers to questions and more, gave me a lot of confidence in using Trujay to migrate from Highrise to Hubspot. Data migration is stressful, lots of fields and custom variables to map out, but Trujay made it all so easy that my stress was not warranted.
Cons
No fault of Trujay software, but there are some quirks when adding contacts to Hubspot via API that I had to discover, reconfigure data and redo the merge. e.g. Source company data must have URL in strict format (no trailing slash)
Response from SyncMatters
Thanks so much, Drew! We loved working with you -- our customer success team is second-to-none. Thanks again for the great feedback.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Data2CRM: PipeDrive to Salesforce conversion made easy
Reviewed on 10/1/2020
Pros
I've implemented or re-implemented Salesforce.com 6 times to support my sales teams as a sales leader, not a systems integration pro. My current company had been using PipeDrive for a few years, which has its own advantages but was not keeping up with our needs as the company grew selling B2B SaaS solutions with an Account Based Marketing approach. I tried using Import Wizard and DataLoader.io, but the biggest challenge was getting the historical info out of PipeDrive. After spending too much time in Excel VLOOKUP hell, our CTO recommended we look at Data2CRM. After the free sample conversion I was convinced it was able to do the full historical conversion faster and better than the old school method I had tried and used before. It's the right tool for the job!
Cons
We had some conversion stoppages, including hitting Salesforce API limits. This is undocumented on both sides, and we needed to expand our agreement with Salesforce to accommodate 10k/day APIs. I'd suggest including expanded conversion API use into SF negotiations. We had a couple of other stoppages, but the support team was able to work through them. The other thing we realized is that PipeDrive, or at least the mapping, doesn't seem to export projected close dates, so the pipeline defaulted to the end of the previous month (December 31 in our case). Also, open tasks defaulted to "completed" status, and notes were assigned to me as the Admin rather than the Account, Opportunity or Contact owner. I'm still trying to rectify that in SF.
Response from SyncMatters
Thanks for the thoughtful feedback! We appreciate the detailed overview. This helps us ensure we meet our customers' expectations for every project. Again, thanks for taking the time to review.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Poor communications coupled with incomplete migration
Reviewed on 3/4/2018
Pros
As the old adage goes, don't pick on price. They are cheap. They beat other on price and seemed fine to start with.
Cons
Lots and lots of back and forth, took ages to complete and then after completion tell me that files on CRM records arent migrated, basically making the migration null and void. Having got to this point they make no effort to fix and tell me its our fault
Response from SyncMatters
Hi, Alec!
Our service is doing everything to ease the data migration process for our customers. Due to the specifics of some CRM platforms, some items cannot be migrated and look same as it was in your previous system. If it wasn't communicated enough clear to you, we say sorry. Also, some items you wanted to migrate weren't estimated before the process, so we couldn't migrate them as well (due to the fact, that our techs didn't know you want to migrate them). Considering all these issues, we can say that the problem was in the misunderstanding between us, but the migration itself was conducted well. In fact, plus to the reasonable price of our service, we conducted the re-migration and clearing options for you for free.
We are truly sorry for the communication discrepancies!
With respect, Data2CRM team.
- Industry: Consumer Electronics
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Overall my experience was very good. I got what I needed and expected
Reviewed on 23/7/2018
Pros
Fair value. Addressed problems and issues. Never felt like they were going to leave me hanging or the job 1/2 done. Initially, there were some issues with the import including HTML coding in the notes. I was glad - and surprised to see they could fix this after the fact. NICE JOB!
Cons
No real cons. It took a while to get things going and clearly understand the process, however, once we were moving forward they were responsive.
Response from SyncMatters
Hi.
It is a pleasure to receive such a great feedback. We do our best the clients to stay satisfied with the migration results.
Thank you!
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing!
Reviewed on 5/7/2019
Converting data from one CRM to another.
Converting data from one CRM to another.
Pros
Migrating data can be tricking Data2CRM is both easy to use, accurate and the support when you need it is fantastic! I can't say enough positive things about the experience. I've used them twice.
Cons
Nothing. I really don't have anything negative to say.
Response from SyncMatters
Many thanks for such a kind review! We are happy you are satisfied with data migration.
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Certainly the best solution have used in decades. 100% automated data migration.
Reviewed on 24/2/2018
Pros
Ease of data migration and standby technical support.
Option to see the data field mapping and your input decision before the automated migration begins.
Response from SyncMatters
Thanks for the kind words! It was a pleasure to work with you.
Data2CRM team.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great tool and great service
Reviewed on 30/8/2019
Pros
A migration between CRM is a very painful process, you want to make sure that your sales teams is not going to lose critical information in the process badly affecting their results. With Trujay I planned my migration myself and they were ready to help me when I couldn't figure some parts out myself. The represenative was very helpful and friendly.
Overall a great experience for a migration which use to keep me up at night !
Cons
Honestly nothing, it does one job and it does it well !
Response from SyncMatters
Thanks a lot!
- Industry: Construction
- Company size: 11–50 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I was pleasantly surprised throughout the process.
Reviewed on 23/2/2018
We saved a lot of time and money.
We saved a lot of time and money.
Pros
It does exactly what it says it will do! The team made it extremely easy for us! If we were to have done this ourselves it would have been a headache and cost a lot more money.
Cons
The only improvement I could see is having a preview of the data in the mapping tool. That way you wouldn't have to reference back to different fields in the CRM.
Response from SyncMatters
We are glad to hear such nice words about our service! We'll do our best to improve our tool due to your advises.
Best regards, Data2CRM team.
- Industry: Transportation/Trucking/Railroad
- Company size: 201–500 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very responsive customer service. Worked through any issues I had and made sure I was 100%...
Reviewed on 12/6/2018
Pros
Support staff was very accommodating, and even allowed me to correct and error via API after the migration was completed.
Cons
The mapping template was very confusing to me. However I will say Data2CRM turned this into a positive, by being very helpful, and in the end allowed me to create my own mapping in excel, and doing the mapping for me. Then all I had to do was confirm the final version.
Response from SyncMatters
Thank you for such a great testimonial. We do our best for our customers to stay satisfied.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Exhaustive migration of a complex CRM database
Reviewed on 3/5/2018
Exhaustive migration of our CRM database
Exhaustive migration of our CRM database
Pros
The ability to migrate complex custom fields into Pipedrive's approach, so preserving our information since a long period.
Cons
Nothing in particular. As it is a custom migration, perhaps the delay to understand the meaning of each field.
Response from SyncMatters
Thanks for your words!
- Industry: Renewables & Environment
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Unbeatable service with data accuracy to match!
Reviewed on 27/2/2019
The consultant was great, she was very responsive and worked hard to help answer my questions. She...
The consultant was great, she was very responsive and worked hard to help answer my questions. She walked me through the migration process and made it stress free and simple. Good service is hard to come by in business, especially when you are trialling or sampling software. She was not interested in trying to make me purchase, she helped me navigate the software so I could see the power of how it worked - that made my buy!! highly recommend
Pros
This software is a pleasure to work with, very simple, elegant & user friendly. The accuracy in the data migration is spot on.
Cons
It's hard to find anything I'm not happy with
Response from SyncMatters
Our team is glad to deliver our customers the best migration experience and make them happy. Many thanks for such a pleasant feedback.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Complicated Migration from old CRM to Zoho
Reviewed on 20/5/2020
I am very pleased with our experience with Trujay. They helped us complete a very complex migration...
I am very pleased with our experience with Trujay. They helped us complete a very complex migration from Act! crm to Zoho crm. We needed to break out highly customized contact records into numerous different modules within Zoho then dedup redundant records. This would have been INCREDIBLY difficult on our own. They were able to perform this migration for us and were even able to recover all of our history records - something that no other provider was able to do. This was a project that no other companies wanted to take on and Trujay dove in and tackled it. They also stood by their work and made sure that everything was in good shape.
Pros
Software is very powerful
Allows for complex migration options
In certain situations, it is the only option for migrating certain data types
Cons
None, the turnaround was pretty long, but it was a very complex migration and it was initiated right around when COVID-19 started to spread like wildfire.
Response from SyncMatters
Thanks for the feedback -- we admit we are always up for a challenge. Glad we had the opportunity to tackle yours.
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
great work
Reviewed on 4/3/2020
Pros
worked fast, migration was smooth. good customer service. Overall- very pleased
Cons
everything was fine. Great work. Thank you
Response from SyncMatters
This is the kind of feedback we get excited about. Happy customers make happy employees!
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Review Source
Overall rating
- Ease of Use
- Customer Support
Incredible Customer service, probably Insightly's fault but too many holes in data transfer
Reviewed on 2/4/2016
Pro:
- My Customer service rep was outstanding. Always helping me to understand what was going on....
Pro:
- My Customer service rep was outstanding. Always helping me to understand what was going on. She deserves much praise and recognition at Data2CRM.
- The team seemed thorough in what they were capable of migrating.
- What was migrated seemed to move well. Operative word 'was'.
Cons:
What they were capable of migrating which was disappointingly less than I had hoped. I should have been better in asking the correct questions but here is some of what did not transfer - contact titles, contact tags, contact social data fields Organization tags, Organization social data.
Insightly will say some of that would transfer using a CSV file but Data2CRM says it was not transferable via API.
Overall:
I would recommend Data2CRM and I would also recommend Insightly work closer with Data2CRM to make data transfer complete.
Response from SyncMatters
Paul,
thank you so much for choosing Data2CRM and your feedback!
We appreciate it and will try do our best to improve our service.
With the most respect,
Data2CRM Team
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Powerful solution and outstanding support
Reviewed on 7/7/2021
Smooth and easy
Smooth and easy
Pros
Ease of use, comprehensiveness of elements migrated, price, support.
Exceptionnal support from [SENSITIVE CONTENT] and the team. Very few times had I experienced such a detailed level of support. I knew trujay was the solution for migrating from SF > HS but their level of support is just outstanding.
Cons
None, everything was smooth and all required elements were perfectly migrated, including "Similar Companies" in migration Salesforce > Hubspot.
Response from SyncMatters
We appreciate the review! We strive to provide our customers with a seamless and straightforward migration and appreciate the feedback!
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Review Source
Overall rating
- Ease of Use
- Customer Support
Migration Made Easy!!!
Reviewed on 27/4/2016
Alex and Lucy made the process easy to understand and painless. We are not a large company but our...
Alex and Lucy made the process easy to understand and painless. We are not a large company but our Highrise account was not set up properly and the migration process was a bit involved. In fact, I didn't even realize how involved it was until Lucy took the time to go over each and every aspect of the migration and together we identified a few issues that required some special attention. Lucy was great and made suggestions that made the entire process go smoothly. Communication was great and very responsive. I would highly recommend Data2Migration to anyone looking to migrate from Highrise to Salesforce!
Response from SyncMatters
John,
Thank you so much for your kind words! It's was a real pleasure to cooperate with you!
Your Data2CRM Team
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Migrating CRM data from SF to Capsule
Reviewed on 19/1/2021
Pros
Their matching system/interface for matching the CRM fields is easy to use and straight forward even for someone who does not necessarily have a background in the technical aspects of CRM migrations. If there are any issues during the migration, their support team is also extremely responsive and friendly.
Cons
I think the software/website could do a little more to explain in simple language how the process works and why errors occur.
Response from SyncMatters
Thanks, Matthew! We appreciate the feedback. We strive to make our interface and process simple, and your notes help us ensure the experience is seamless.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good quality work and great customer support
Reviewed on 24/9/2019
Trujay migrated our data from ZOHO CRM to HubSpot. They were very responsive and did the best they...
Trujay migrated our data from ZOHO CRM to HubSpot. They were very responsive and did the best they could to meet our desired objective. At some point they did a little extra to deliver the expected work (like working over weekend to meet our deadline). The final delivery was exactly as we expected
Pros
Customer support service. Team dedication to deliver quality work
Cons
There were too many errors but Trujay team fixed them all. It just took a little longer than expected.
Response from SyncMatters
We appreciate the positive feedback! We are always looking at ways to improve our user experience.
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Overall rating
- Ease of Use
- Customer Support
Great friendly, helpful and comprehensive service
Reviewed on 7/4/2016
The team were very helpful with our migration from Hubspot to Salesforce. There was a lot of data...
The team were very helpful with our migration from Hubspot to Salesforce. There was a lot of data to move and the team were careful to understand what we wanted and support us through the migration. They were quick to respond and get the migration done on time as planned.
Response from SyncMatters
Matt,
Thank you so much for your words.
It was a pleasure to work with you:)
Data2CRM Team
- Industry: Computer Software
- Company size: 51–200 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Migrations are tough. TruJay helped smooth the process.
Reviewed on 19/11/2020
Pros
Overall good experience. The team was professional and was very responsive to our requests.
Cons
The timeline extended a bit longer than we initially planned on, but we understand that we had a pretty complicated migration so we appreciate the level of communication between the teams.
Response from SyncMatters
We strive for a five-star experience and appreciate the thoughtful feedback -- your expertise (and honesty) help us ensure our customers have their own success stories to share. Thanks!
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Couldn't be happier! Software worked great. Support was AMAZING! So easy to use. 100%...
Reviewed on 19/6/2018
Pros
Super easy to use. Most of the fields were already mapped for me so much of the work was done. Frankly, the interface was very pleasant and easy to navigate. Plus...let's not forget this...it worked!
Cons
I could have used a migration guide in pdf. I think there was one but when I tried to download it it said the link was broken. Could have been on my end.
Response from SyncMatters
Thank you for such a nice response. We do our best for our customers to stay satisfied.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Service, Great Support
Reviewed on 25/8/2016
Great company, great support. They continued to stay in touch with us throughout the migration...
Great company, great support. They continued to stay in touch with us throughout the migration process and after. Thank You
Pros
Easy To use
Quick Migration
Response from SyncMatters
Raja, Thank you for your kind words. It was a pleasure to work with you :) Data2CRM Team
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I can't fault them!!! They were brilliant from beginning to end.
Reviewed on 28/9/2017
It was a one off data migration. We benefited with a 100% delivery and the price was very good...
It was a one off data migration. We benefited with a 100% delivery and the price was very good value for money
Pros
Customer service, price, accuracy, attention to detail, and the few minor issues that needed resolving were done so quickly and efficiently... I'm very impressed This was for a SalesForce to HubSpot migration.
Response from SyncMatters
Hi! Glad to hear such awesome words. Thanks and good luck to your project! With respect, all Data2CRM team
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- Ease of Use
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Easy migration with fantastic support
Reviewed on 19/4/2016
I'm glad we chose Data2CRM. They managed nearly everything for us and always supported quickly when...
I'm glad we chose Data2CRM. They managed nearly everything for us and always supported quickly when we had questions.
Migration took around two weeks - and now we can start with Insightly, our new CRM solution. I'm satisfied and want to thank Lucy and Alex for their patient support!
Response from SyncMatters
Christina,
Thank you so much for your feedback!
It's a pleasure to work with you!
Your Data2CRM Team
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Overall rating
- Ease of Use
- Customer Support
Helpful, professional, accurate changeover of CRM data
Reviewed on 11/2/2016
Pros
+ Supported many additional requests
+ Great customer service and Alex / Lucy were nice to...
Pros
+ Supported many additional requests
+ Great customer service and Alex / Lucy were nice to work with
+ Accurate
Cons
+ Time zone difference made it tough to communicate in real-time
+ Could have been faster
Response from SyncMatters
Peter, thank you for service review!
We will try to go out of our way to be faster.
It's a pleasure to work with you
Best regards,
Data2CRM Team