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5 Reviews
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Property Management System - especially planned maintenance!
Reviewed on 12/8/2022
The Hub is a very comprehensive property management tool that has CAFM features that support a property management department very well. From document management, estate and asset management, planned maintenance and lifecycle modelling, as well as reactive maintenance and project management features however I am less familiar with those. I work most closely with the planned maintenance and asset management tools, which, in my experience, are second to none. I have not come across another CAFM or maintenance system on the market with the same level of sophistication in planned maintenance features.
Pros
The planned maintenance module makes creating and managing a PPM schedule incredibly straight-forward, easily the best I have used in any CAFM system. From grabbing live updates from SFG20 and importing to your schedule in a couple of clicks, to mapping that against your asset register, to being able to make bulk changes to dates and suppliers, it’s all done with easy to use interfaces. Compliance documents can be uploaded via email or the interface with automation tools to complete PPMs and reduce administration substantially.
Cons
The feedback I have from other users is that the general look and feel needs some improvement, consistency amongst how buttons are presented and filtering tools are the most common feedback I’ve had from training.
- Industry: Education Management
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
N Family Club Review
Reviewed on 15/10/2021
Very good in setting up the system and working with a small company
Pros
Timeline feature
Document storage
Allocation and subscriptions function
Cons
Tasks could be better
Function for Notes
Need an App function
Alternatives Considered
FieldwireReasons for Switching to iSite
Better function and had user and a previous company- Industry: Nonprofit Organisation Management
- Company size: 51-200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
It took me a little while to learn the program
Reviewed on 27/7/2022
It has been fine.
Pros
After a very large learning curve, I find the ease of creating work orders to be simple.
Cons
We are a small team and some of the qualities that I am sure a much larger company could benefit from created much frustration in the beginning. I feel it could be more in the way of simplifying for a small er team.
- Industry: Leisure, Travel & Tourism
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
iSite
Reviewed on 4/8/2022
it has made a complicated work environment easier to manage day to day
Pros
the DMS is simple to set up with minimal effort giving you overall brevity of your estate.
Cons
Depending on the size of the company there is a lot of functionality which isn't needed
- Industry: Facilities Services
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Isite review
Reviewed on 10/8/2022
Trying to solve job sheets and service paperwork
Pros
Tasks & asset list
very easy to use
Integration simple transaction
Cons
Unable to send job sheets or annual service paperwork
Nothing on the site is difficult to use
