Cash App

4.3 (577)
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Finance app with customizable debit cards

Overall rating

4.3 /5
(577)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support
3.5/5

83%
recommended this app
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577 Reviews

Lindsey Raye
Lindsey Raye
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Cash App is Easy

Reviewed on 19/2/2024

Pros

Cash up is harmless and easy to set up with multiple linked financial accounts like.l checking account or debit card

Cons

I’ve heard it’s more unsecured and less regulated

Alternatives Considered

PayPal and Venmo

Reasons for Choosing Cash App

Easier to track and transfer amounts to friends

Switched From

PayPal, Amazon S3, Venmo and Shopify
Verified Reviewer
Overall rating
  • Industry: Furniture
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

The ease of use to accept online payments.

Reviewed on 31/5/2024

Pros

What I like most about cash app is being an owner of an e-commerce store and selling in online social media platforms,I can accept online payments through providing my cash app tag. I will also only do hold for items I'm selling if someone sends me a down payment to hold. So that makes it convenient if the buyer is unable to come right away to purchase the product. It helps guarantee the sell for me and purchase for the buyer in the future.

Cons

Would I like least about cash app is the higher percentage it takes out when processing a payment received. Cashapp's main competitor is a little lower with their percentage fee.

Alternatives Considered

Square Point of Sale and Venmo

Reasons for Switching to Cash App

How popular it is and how majority of my customer base has it. Oh
Meghann
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good for what I need it for

Reviewed on 14/11/2024

Pros

Easy way to transfer money straight from my phone. Was able to get a debit card for my teenage son.

Cons

It doesn't seem like a lot of people have it.

Kevin
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

World's Worst Customer Support

Reviewed on 13/11/2024

Terrible. I would recommend running 180 degress away from this application based upon customer...

Terrible. I would recommend running 180 degress away from this application based upon customer support alone.

Pros

This app is intuitive and relatively easy to use with a short learning curve.

Cons

If you have a problem, you are basically out of luck as customer support is completely dysfunctional

Emma
Overall rating
  • Industry: Banking
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

One tap and go

Reviewed on 30/8/2024

It has been great and super convenient on the go

It has been great and super convenient on the go

Pros

I like of I’m In another state then someone and we need to send money it’s just the hit of one button

Cons

What I like least is when someone sends money it takes hours sometimes and I never know if it went threw or not

Tareq
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

best app for money

Reviewed on 20/9/2024

amazing experience in general. the app also had many other features like buying stocks

amazing experience in general. the app also had many other features like buying stocks

Pros

very easy to use. made my college transactions faster and easier

Cons

maybe when transactions dont go through and need to check again

Raeanna
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cash app is great

Reviewed on 21/8/2024

Very great! I loved that they were able to verify my identity to be sure everything was safe and...

Very great! I loved that they were able to verify my identity to be sure everything was safe and secure. I love Cash App

Pros

Being able to do an instant transfer for a small fee

Cons

Not being able to send a certain amount.

Bryan
Overall rating
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great alternative to PayPal or Vemmo

Reviewed on 9/9/2024

I used it as an alternative to PayPal and Venmo

I used it as an alternative to PayPal and Venmo

Pros

Love the ease of access and better reputation than other services like PayPal.

Cons

I wish there was an option to have a second card user.

Nick
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

CashApp Review

Reviewed on 12/9/2024

Pros

Ease of use. The app is extremely user-friendly encouraging individual use.

Cons

There has been a general lack of new features since release.

David
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

If you live in the US, it is must-have

Reviewed on 13/10/2024

Pros

It is really the simplest way to send money or purchase something, very low fees too

Cons

It isn't working at all for out of USA users.

April D
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Mobile deposit sucks

Reviewed on 10/5/2024

A nightmare and annoys me with each feature And the fact your better off moving banks than trying...

A nightmare and annoys me with each feature And the fact your better off moving banks than trying to speak to humans. Then when you do talk to them 95percent are rude and unhelpful

Pros

Well at first the boosts and deals made available. Now absolutely nothing

Cons

It's spiraling down big time and if don't change will be moving my business elsewhere

Starisha
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cash one of best things for me when I didn’t have a bank account.

Reviewed on 27/12/2023

The client care through the application isn't great while managing cash. Assuming you have a...

The client care through the application isn't great while managing cash. Assuming you have a crisis, you actually need to hold on until they email you back. There ought to be an approach to in a split second contact client care and address a human since they are in the cash business. Furthermore, it is absolutely impossible to unsend cash assuming you send it to some unacceptable individual. That sucks.

Cons

Cash Application is an extraordinary option in contrast to PayPal. I use it to send cash to loved ones. It's likewise an incredible choice in the event that you have teenagers and you believe they should keep their own cash. They can undoubtedly utilize the check card for buys and the parent can keep a financial plan. Since you can't get cash back after it's sent, you need to significantly increase check that you're sending the cash to the ideal individual in light of the fact that whenever it's gone. It's gone.

Cash Application is an extraordinary method for moving cash from your financial balance to a card so you don't need to put your charge/Visa numbers all over. This assists with eliminating the taking of Mastercard numbers and misrepresentation. You can pick precisely how much cash to place in your record and in the event that the cash isn't there then the charge will not go through. Likewise, it's perfect for sending cash to loved ones rapidly.

Angela
Angela
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Cash App is a Hit or Miss kind of App

Reviewed on 18/6/2024

Pros

I like how easy Instant Transfers on Cash App are, because they offer immediate, convenient access to money whenever it's needed. Being able to access needed funds is very crucial in emergency situations these days and cash app is spot on!

Cons

Customer Support is terrible. I’ve had many challenges accessing a human Agent in a timely manner which is not excusable.

Elisha
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

I do not recommend

Reviewed on 18/9/2024

On September 7, I transferred money to my Cash App to settle a bill. The app accepted the funds...

On September 7, I transferred money to my Cash App to settle a bill. The app accepted the funds from my bank account, but when I attempted to send it to the recipient, the transaction was declined. I received an error message stating it was declined for my protection and that verification was required. After calling to verify my identity, I was informed that someone would contact me via email. For several days, I checked the status, but the responses were brief, and I was repeatedly told to wait for an email. Since I needed to pay the bill urgently, I asked my brother to send the money to my other Cash App account, but the same issue occurred again. I have reached out to Cash App multiple times to clarify why my account wasn’t flagged when I initially deposited the money. Shouldn’t it have been rejected then as well? Despite completing the verification process over the phone, my funds are still being held. I requested a refund back to the original account, but they informed me it’s illegal to withhold someone’s money without a lien or court order once they have verified their identity. Now, on September 18, I still have not received my money. I do not recommend using Cash App; it’s wiser to opt for a well-established bank, as your funds could be at risk of being stolen or held for no valid reason. My case number is
[sensitive content hidden]

I have also submitted to BBB!

Caitlin
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SO EASY AND QUICK

Reviewed on 18/9/2024

Pros

The quick and efficient way to move money.

Cons

Just that not everyone has it! I have had some people say they have changed their phone numbers and were not able to get into their accounts anymore.

Jennifer
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Cash App is the Way To Go!

Reviewed on 14/2/2024

Using Cash App has been such a help in my every day life, from paying people, sending money to my...

Using Cash App has been such a help in my every day life, from paying people, sending money to my kids, family, etc. I don't know how I ever lived without it honestly.

Pros

Using Cash app is So easy. Almost everyone has it and it works almost 100% of the time exactly like it should. It's trustworthy and recognizable. It has been a life-saver for me, a person who rarely carries actual cash.

Cons

The only thing I don't like is when it doesn't work correctly.

Christina
Overall rating
  • Industry: Wholesale
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

use every day no issues and love it

Reviewed on 24/10/2023

Pros

its fast, safe, free, and there is no cap on the amount of money I can send.

Cons

there isn't more features and the app itself is kinda boring.

Marcus
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

cash app maybe not the best

Reviewed on 4/7/2024

any time an issue occurs there is rarely a solution

any time an issue occurs there is rarely a solution

Pros

the cost involved in using cash app is low

Cons

the customer support is lacking to say the least

Jessica
Overall rating
  • Industry: Cosmetics
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

My money can be used

Reviewed on 3/1/2024

and problem after problem after problems after problems AFTER problems after problems

and problem after problem after problems after problems AFTER problems after problems

Pros

Nothing i like nothing and im switching back to chime i ecen bought the 50 dollar metal card from these guys wow

Cons

Wen i want to send my hard working money i should be able to then wen i call they tell me nothing can be done and hung up in my freaking face im going to be homeless if tgey dont allow me to send my rent money they are keeping me from paying my rent if i become homeless ill call every news ststion ans put cash app out on how they are really treating ppl

Richard
Overall rating
  • Industry: Motion Pictures & Film
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Cash app is okay

Reviewed on 22/9/2024

It’s great I did enjoy being able to send money seamlessly

It’s great I did enjoy being able to send money seamlessly

Pros

It was the fastest amongst all the apps to leave money to others

Cons

The minimalism is good until realizing I don’t know where money is withdrawn from so more outward instructions help

Robert
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cashapp is Critical!!

Reviewed on 24/8/2023

Extremely satisfied!! I’m pleased enough with this app to use it for the majority of my banking.

Extremely satisfied!! I’m pleased enough with this app to use it for the majority of my banking.

Pros

What I like most about this app is it’s ease of use, customer service, swiftness and security! I had a issue with a direct deposit missing and Cashapp’s team went above and beyond.

Cons

There’s nothing I can say about this application that I don’t like!! The money is always on time and always secure.

Destiny
Overall rating
  • Industry: Food & Beverages
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Just cash app me

Reviewed on 12/6/2024

Pros

I love how instant deposits and withdrawals are

Cons

Their customer support team is not the best

Michelle
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cash App - Not Quite The Best

Reviewed on 8/7/2023

Overall experience has been fairly easy to use, although as stated, very difficult to receive my...

Overall experience has been fairly easy to use, although as stated, very difficult to receive my stolen funds back from, even with proving such activity has occurred with a written police report from my local sheriff's department.

Pros

Easy to use, although difficult to obtain any refunds, even with a police report which states the fraudulent activity. As well as the prosecution of those involved in the fraudulent activity. Yet for sone reason or another, I cannot receive my funds back from this company no matter how much I've tried to contact the support team and escalate the situation.

Cons

Customer support is fast to assist, yet not at all helpful in receiving a refund for fraudulent activity, even with the proof of a police report. Disappointed in the lack of communication efforts and abundance of funds which appear as if I will never receive back from having stolen from me through this app.

Ashley
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Cashapp Makes Money Moving Simple

Reviewed on 23/8/2023

Cash app is definitely an app that everyone should give a try at least once it makes crypto fun and...

Cash app is definitely an app that everyone should give a try at least once it makes crypto fun and money movement easier.

Pros

Cash app is just a great software to use for crypto money sending receiving payments it's just amazing definitely worth giving a try

Cons

The only thing to dislike about cash app is that more places don't accept it for payments online or in store

Andre
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Good but bad

Reviewed on 28/8/2024

It's a good app only for sending and receiving cash

It's a good app only for sending and receiving cash

Pros

I liked the fact that you can send cash quick

Cons

I hated the dispute process you have to go through