QuickBooks Desktop Reviews

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2478 Reviews

- Industry: Chemicals
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quickbooks keeping you on top!!
Reviewed on 13/6/2024
Overall, I’m very pleased using desktop version of QuickBooks for our families electrical company...
Overall, I’m very pleased using desktop version of QuickBooks for our families electrical company versus using the online version for a side real estate business that I manage .
Pros
I love the increased features that QuickBooks desktop has versus the online software version specifically the ability to integrate business bank accounts and I love the ability to back up all files onto a computer instead of online where it’s backed up to a cloud and is at risk for it to be corrupted or lost at any time
Cons
Thing I like least about QuickBooks desktop is all the steps you have to go to in order to open and close the program so that your files always stay up-to-date. I feel like they should implement or create a easier start up and close out function.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Keep Desktop going
Reviewed on 30/1/2025
I've had good experience with QuickBooks Desktop itself. I have had problems with the integration...
I've had good experience with QuickBooks Desktop itself. I have had problems with the integration with a 3rd party program. I don't think that has anything to do with QuickBooks, however.
Pros
I find it easy to use once you know what you've used a feature a few times.
Cons
Asking me to sign in to my Intuit account periodically. Also heard they are phasing it out. I don't want it in the cloud.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Overall okay, but much room for improvement
Reviewed on 19/2/2025
It has been okay. We aren't thrilled but we don't know where else to go.
It has been okay. We aren't thrilled but we don't know where else to go.
Pros
The ease and simplicity to do things. Our credit cards and bank accounts are easy to link.
Cons
Talking to a non-English speaking customer service rep. I will say though, that even the rare times we talk to an English speaking person, we are given the wrong information.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Overall a good program for small business but expensive
Reviewed on 24/11/2024
Overall, I like the program and find it one of the better ones for small business but it is pricey...
Overall, I like the program and find it one of the better ones for small business but it is pricey and service is not the best.
Pros
I like the ease of being able to have multiple accounts at the touch of your fingertips. It is also pretty easy to set up and maintain.
Cons
The cost is high for a small business. And, service has been very difficult at times. I tried to switch to on-line and it was a nightmare and then going back to desk top was also a nightmare. My recommendations is to stick with one and make sure you back up often.
Alternatives Considered
QuickenReasons for Switching to QuickBooks Desktop
It had more features that I needed for my business.- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Is a winner
Reviewed on 17/1/2025
Quickbooks desktop works well and user friendly
Quickbooks desktop works well and user friendly
Pros
Clean and easy to use
Cons
Was not connected to the web
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great product!
Reviewed on 14/1/2025
Positive and easy. Made my day to day inputs simple to perform.
Positive and easy. Made my day to day inputs simple to perform.
Pros
Intuitive and easy to use. My team also found it simple to navigate
Cons
Slow and glitchy at times! Definitely due to downloaded software and not through an internet browser
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Not a bad choice
Reviewed on 27/2/2025
Great unless you need support good luck understanding a word they say not to mention they are...
Great unless you need support good luck understanding a word they say not to mention they are clueless.
Pros
It’s easy to use, payroll works good. Taxes can be filed easy.
Cons
Support is off shored to 3rd world countries
- Industry: Computer Networking
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
QuickBooks Desktop Easy Access
Reviewed on 19/2/2025
My overall experience with QuickBooks Desktop is great. I would definitely recommend it to others.
My overall experience with QuickBooks Desktop is great. I would definitely recommend it to others.
Pros
Having Quickbooks Desktop allows me to quickly access the books on my computer anytime.
Cons
There's not much that I didn't like I'm able to use it quickly and have it set up to my preference.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to Use and Learn
Reviewed on 12/2/2025
I use it daily and appreciate it's simplicity while still maintaining high end capabilities.
I use it daily and appreciate it's simplicity while still maintaining high end capabilities.
Pros
Easy to use and learn, lots of helpful features
Cons
I dislike that it has differences with Quickbooks Online, I'd prefer they be the same
- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great for small businesses,
Reviewed on 26/1/2025
QuickBooks is one of the most popular small company accounting systems on the market. Perfect for...
QuickBooks is one of the most popular small company accounting systems on the market. Perfect for small enterprises.
Pros
Accessible from any device, including phones, tablets, and computers
Simple to identify and correct errors/mistakes.
Easy to check up consumer details.
Cons
Data is not constantly backed up, and you risk losing information.
Lacks tools for designing invoices.
Lack of important reporting outside of accounting
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
QuickBooks Desktop is a Great Solution for Your Business Accounting
Reviewed on 17/8/2024
QB Desktop is an efficient and indispensable business application that has been of great value to...
QB Desktop is an efficient and indispensable business application that has been of great value to my businesses. After 25 years of using QB I am certain it remains one of the best accounting software in the market, easier to use than most with a lot of video and interactive tutorials available online. I wont give it up easily unless i am forced to.
Pros
It is straight forwar to use and do invoicing and billing, and pay vendors, and create reports.
Cons
It is a pretty complex software with a lot of features and capabilities and makes doing accounting tedious and sometimes cumbersome. Not everything is DIY and for somethings you need to get some help. Also some features cost extra and Intuit is moving QBD to QB Online.
Reasons for Choosing QuickBooks Desktop
Early on after starting my company, I outgrew using Excel spread shoots for accounting and it was recommended by accountants and online searches I made.Switched From
Microsoft ExcelReasons for Switching to QuickBooks Desktop
At the time (back in 2000) it was the best option for small business accounting.- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quickbooks Desktop for Everything But Payroll
Reviewed on 19/8/2024
QuickBooks desktop works for most of my needs except for uploading up to date foreign exchange...
QuickBooks desktop works for most of my needs except for uploading up to date foreign exchange rates. This feature is only available in the online version. Same thing with payroll which will only be available online as of Q2 2024.
Pros
It is possible to use the same version for several years. The desktop version allows for all required functions except for preparing payroll. It is possible to import bills, create recurring entries, file GST and PST taxes, create and save financial statements all through the desktop version.
Cons
Not the most recent version of QuickBooks, thus when new versions are released, you do not have access to the features.
Alternatives Considered
WaveReasons for Choosing QuickBooks Desktop
I prefer QuickBooks ease of use to that of Simply AccountingSwitched From
SimplyBook.meReasons for Switching to QuickBooks Desktop
QuickBooks is more developed and has a longer history than Wave.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product, great features!
Reviewed on 20/9/2024
I love this product. It makes my job so much easier and has all the features I need.
I love this product. It makes my job so much easier and has all the features I need.
Pros
This product is so easy to use. It has so many features and makes my job so much easier.
Cons
I wish I could take it on the go or use it when I am working from home, but I guess that is what QuickBooks Online is for.
Alternatives Considered
QuickBooks OnlineReasons for Switching to QuickBooks Desktop
Better for office use and no real need for use outside of the office.- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Great software
Reviewed on 9/11/2024
All positive! The only thing we dislike is the ability to view our books remotely.
All positive! The only thing we dislike is the ability to view our books remotely.
Pros
QuickBooks desktop is the most comprehensive accounting software that we’ve ever used for our small business.
Cons
The ability to log in remotely. At the very least the ability to review our books remotely.
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Everything You Need
Reviewed on 14/6/2024
The system is easy to use and provides everything I need to do my job well. The system works quick...
The system is easy to use and provides everything I need to do my job well. The system works quick and I don't have to worry about slow glitches.
Pros
QB desktop offers plenty of customization tools to allow you to maximize its features for your business. You can create and save many different custom reports and its ease of use allows you to find discrepancies in your data more efficiently.
Cons
The system could use a design update and be more effective in its multi-user mode functionality.
Alternatives Considered
QuickBooks OnlineReasons for Switching to QuickBooks Desktop
QB desktop was a better fit for our business.- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
While it can seem complex, it is a vital tool for any business.
Reviewed on 5/9/2024
I have been using QuickBooks for about six years now. It was quite daunting at first because it did...
I have been using QuickBooks for about six years now. It was quite daunting at first because it did seem so complex. There are many features. Our usage has changed slightly over the years as we have moved some features to other software's that allow us to work more efficiently. Originally we used QB for all of the normal backend financial needs, inventory, work orders, job notes, estimates and much more. We slowly transitioned some needs over to a different software for jobs, work orders, deficiencies, quotes and even front counter shop usage. We still use QB for all of our financial needs, but QB and this new software can work together to provide service for all our needs. They talk to each other and work seamlessly together. As for QB by itself, I have been very pleased over the years and are completely happy with the performance and support we get while using the software.
Pros
When using QuickBooks correctly and to its upmost ability, I feel like the reports are one of the best features. You can run reports on just about anything you like based off how you use the software. From P&L to inventory and much more. I also really like how easy it is to add parts to be used for quotes. Quoting was super simple through QB.
Cons
One thing I don't like that isn't really a fault of QB is how it sometimes does not talk to other software's that we are using. It is setup in a way that is can, but we do have issues sometimes and need to run a few processes to push over invoicing between the two. Another thing that we aren't really excited for is being forced to switch to at least QuickBooks online as we have been using the desktop version. It looks like it is being discontinued here before too long and we will have to switch to online or lose our support for desktop.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Much preferred to online version
Reviewed on 11/10/2024
Pros
The program is easy to use. There are many reports that can be adapted to your needs. I was not properly trained and have managed to navigate and do everything I need to do. The find feature is excellent and can find transactions easily by check number, amount, name, etc. It's much better on the desktop than the online version. We have been using Quickbooks for many years and have had a great experience with it.
Cons
It's no longer being supported with security and updates, so we have to transition to online. Aside from that, it was hard that we only had two local computers with the program, so if we needed access from another location, we had to use a remote desktop. There's nothing from the cloud with multiple users.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good for small companies but support is lacking
Reviewed on 22/10/2024
Easy to use and train others to use. Too much risk of accidently making changes to closed periods...
Easy to use and train others to use. Too much risk of accidently making changes to closed periods by mistake.
Pros
Easy to use. Works well for small companies with minimal employees.
Cons
Too easy to make changes to closed periods; anyone with the closing password can change things that would affect financial statements. Changing item receipts to bills requires the closing password even if nothing changes that would affect financial statements. Hard to use for project costing. Support is awful.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great for accounting!!
Reviewed on 18/12/2024
My overall experience with QuickBooks Desktop has been positive. I use it everyday and it really...
My overall experience with QuickBooks Desktop has been positive. I use it everyday and it really helps me keep all of my accounts in check!
Pros
I like that QuickBooks allows me to take control of all accounts payable and receivable. I also like the accessibility to all of my important reports that help me keep my business running!
Cons
QuickBooks is a little hard to navigate. It takes a bit of practice but once you get the hang of it, it's not bad!
- Industry: Accounting
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent Service: QuickBooks desktop Pro
Reviewed on 28/3/2024
Pros
Ease of use and able to customize to fit our businesses' desires and needs. We can create custom reports, invoices, Chart of accounts to help us to track our business' financial health.
Cons
Cost. Since it's a paid software, some of us finds its cost a bit high especially for small businesses and or freelancers with limited budgets
- Industry: Information Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
QuickBooks Desktop is better than Online, but the company has problems
Reviewed on 6/8/2024
QuickBooks Desktop is a great accounting package that is easy to use and easy to set up and...
QuickBooks Desktop is a great accounting package that is easy to use and easy to set up and configure, but they've gotten too big. Their pricing has skyrocketed.
Pros
QuickBook Desktop for Mac is the application I used. I like it better than QuickBooks Online, as it has more features and functionality.
Cons
The cost has become astronomical, and customer support has become poor in recent years. I've used QB since 1999. The company has changed and has outsourced support. Many times to people with very heavy accents. As a small business owner, my time is valuable, and spending more time asking support personnel to repeat themselves is frustrating and time-consuming. Once, I had to do the math for the customer service rep, who couldn't figure out that I was due some money from a credit card transaction.
- Industry: Medical Devices
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
QuickBooks is for anyone!
Reviewed on 26/9/2024
Overall, this product is my preferred bookkeeping software as I’ve been using it for over 20yrs
Overall, this product is my preferred bookkeeping software as I’ve been using it for over 20yrs
Pros
It’s easy to use and not difficult to set up and merge your files.
Cons
If you have a file that you want to duplicate to separate the type of account you want it to be placed under, it won’t allow it.
- Industry: Oil & Energy
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quickbooks Desktop for Small Business
Reviewed on 20/11/2024
Overall, we had a good experience using Quickbooks Desktop!
Overall, we had a good experience using Quickbooks Desktop!
Pros
Most parts of the program were easy to use!
Cons
When Quickbooks forced their small business owners to Quickbooks Online, it was not an easy process. Forcing that kind of switch in the middle of a year, was less than convenient, especially when our company file was too big to transfer anything but out customers and vendor lists.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Really recommend to use
Reviewed on 16/9/2024
I'm okay with it because its easy about the number thing isn't really a problem it just that...
I'm okay with it because its easy about the number thing isn't really a problem it just that sometimes its a hassle to always to remember to put the number of receipt in small box next to the box where you put how the customer pay
Pros
Its very easy to use, i just love its like straight forward and easy to understand
Cons
When i do a new sales, i need to save the first then i will get the number of the sale receipt. It would be nice if its automatic
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quickbooks POS: Great Software/User Friendly
Reviewed on 6/3/2024
Overall it’s a great user friendly software that makes my accounting life much easier to use and...
Overall it’s a great user friendly software that makes my accounting life much easier to use and manage !
Pros
Quickbooks is a very user friendly software that not only tracks inventory but tracks orders, user accounts and point of sale. It syncs well from other compatible software and makes accounting fun and easy!
Cons
Sometimes the inventory on orders needs to be double checked after syncing from another software over to quickbooks to ensure numbers match