QuickBooks Desktop Pro Reviews

Industry standard for easy of use accounting software; easy to implement; many useful and essential features

Inexperienced users without proper training can Quick(ly screw up your)Books

I love that Quickbooks is very user friendly for small business owners who aren't trained as accountants. I use it mostly for basic bookkeeping - keeping track of expenses/income, but it is also very useful for invoicing and organizing customers.

Quickbooks is so easy to use and makes my life easier and less stressful. No cons about it!

Easy to use, but is, good price, is it online

It is a real pity that they have not invested more in updating to Mexican laws

Easy setup process even for non technical users to install is the number one reason QuickBooks Desktop Pro wins and the 30 Days trial version come in very handy.

Lack of Wholesale and Manufacturing modules with QuickBooks Desktop Pro means I cant have BOM (Bill of Material) and this is quit limiting as it need an entirely new installation and license for its advance version that is QuickBooks Enterprise.

The ease of implementing and the intuitiveness of the accounting process.

There is no search option in and for the Employee Center.

I like how easy the feature is to creating purchase orders and having numbers to keep track of all purchases. There is a save function as well for all vendors and categories we usually need to make purchases for, this makes bookkeeping much easier and faster.

I do believe quickbooks messenger can be a problem when logging out from the software and opening quickbooks again on a different company's computer. This is problem because I can't log into quickbooks unless completely close the meseenger in the other computer. Sometimes quickbooks is still logged on to the pervious computer due to messenger not logging out or closing completely so I have to train new lab assistance on closing quickbooks messenger in task manager. Perhap if there is a way that closes messenger completely when logging out of quickbooks would be nice.

.there is a desktop version and an online version - I use the desktop version. There are many different versions of Quickbooks that can be tailored to your type of business. These modules work together, and you can use some or all of them according to your business needs. The program is very easy to use for payroll, taxes, accounts payable, and bank reconciliation functions. Another huge benefit is the ability to export data to Excel for custom reporting. Another perk is the training and support available - well worth the small monthly fee to take advantage of it!

Every year there are new programs available for purchase, instead of only allowing updates to be purchased - you have to buy new programs.

GST returns now can be filed in one click and automated MIS for management

Expensive a bit and back up issues are there.

It’s ease of useMany options Ability to transfer to excel

Customer support can be improved better pricing options

I loved this software. It was simple to understand

No cons about this software. I would recommend it.

QuickBooks Desktop is a powerful accounting package that offers good value for the cost. It has a lot of features that can address most of the needs of a small business.

QuickBooks will let an inexperienced user do just about anything they want which can result in a real mess if you're an accountant trying the prepare financial statements or tax returns. But with some training from an experienced accountant/user, a lot of the day to day accounting can be accomplished by a relatively inexperienced person. Some supervision is advised.

Quickbooks has countless features, many I am still discovering after using it 12 fiscal years. I am not an accountant but I have done my own bookkeeping for years and found it very easy to learn.
I particularly like the bulk input for transactions, which is a huge time saver. The layout editor for forms allows me to customize my invoices, estimates, and receipts. Inventory is easy to track. I also appreciate the customizable fields for customers in the address book, unlike some other programs.

The support team used to be decent but last year I found it to be awful. I needed to convert some data and made an appointment, I kid you not, 8 times and each time the support person didn't call me until days later. Eventually they stopped even replying. This is a big red flag to me when a company's support drops. (And this was well before Covid, so they cannot use that excuse.)
They could also have much better functionality for importing CSV and other data to spare me entering it manually. Lastly, the limitation to be locked into one currency forever is frustrating.
The tax payment functionality is very buggy and I had to start my own wiki to navigate the various menus as they are not at all intuitive.
Ideally they would allow vendor bills to be entered but to delay inventory items in the system should a vendor require payment up-front before goods are shipped. This has caused inventory quantity issues many times.
The pressure to switch to the online version is ridiculous. They even removed the automatic foreign currency rate adjustments/updates in an attempt to force us to move to a new version. Not cool! If the functionality was there, why cancel it?
Lastly, be prepared to deal with a random data corruption issue every couple years. This is scary as heck when Quickbooks won't open or reconciliation numbers are damaged and no longer add up. Support is useless helping with this but I have found tricks on my own to repair it.

The general ledger is my favorite. I will not use software that I can not make general ledger journal entries in. I love the tax tracking. It has the best tracking of payroll and sales taxes if it is properly set up. And adjustments can be made if necessary - which in my state is every quarter.

I do not like that we now have to log-in with an "intuit ID." I bought desktop software because I want to use it on my desktop. I do not want all of my software connected to the internet all of the time. I do not want my client accounts connected to my intuit ID and I do not want them to have to have their own intuit ID accounts. They aren't using the software, I am. They aren't doing the bookkeeping and payroll, I am. And if Intuit's servers are down or if the internet is down and I can't log in, well then I can't work and that doesn't work for me.

This software is so easy to use! We are able to invoice our customers and keep a running balance of our A/P and A/R so we can track our monthly income. Easy referencing for customers by their name, account number, address and any other identifying information to easily access the account you are looking for. We have also linked QB to our CRM and each invoice created and payment links to both programs so the sales team can track their accounts, without needing access to QB. We love this program!

The only issue I have had, is when we do link payments to our CRM program, sometimes there is 5-10 minute delay before it registers. I can't say if this is an issue on AL or QB, either way, if we need access to the updated invoice immediately, it is available in QB.

It did what I needed it to do, kept track of my sales tax for the State and up to 8 Counties I serve. Due to it being installed on my desktop it was programed with the tax regulations for my state of Wisconsin. When it's time to file the sales tax you have to have the complete sales for the year and the complete sales number of non-taxable sales. QB Desktop Pro always had those numbers ready for me.

I had no one to teach me, I was figuring it out as I went along, so I didn't get some of the vendors put in correctly at first. I had to re-work parts of it for income tax time and I never did figure out how to connect my bank.

The basic functions are very easy to use. For the most part it is a good book keeping program. Do Not try to do anything that is NOT BASIC.

If you need to do something a little more advanced than normal it is very difficult to figure out how to do it and customer service is USELESS! The support team has never used the product and it shows every time I call.

I think what I love the most is the customer service. I am a self-taught bookkeeper so I learn as I go. This was VERY easy to use from the beginning. As time has gone by, if I need to do something that I've done before, I can do a search on-line and most of this get an answer that steers me in the right direction. If I still can't figure it out, I talk to customer support and they are very good at walking you through your problem. Let's face it - things happen! They are always there with no exception within just a couple of minutes.

For the most part, QB does a decent job with all aspects of the software. I did have a hard time understanding that deposits needed to go through the "receive payments". I had a pretty good mess at first. But I don't blame that onto QB. It was just one aspect of accounting that I didn't understand at first. I know Intuit is trying to push everyone to QB online but I'm not comfortable with it myself. Last I checked, you weren't allowed to make a copy of your file and store it on your computer. I realize Intuit thinks all that information is stored safe in the cloud but I can think of a million scenarios where that information could be lost or stolen. I refuse to allow myself to believe all will be well just because they say it will be.

QB Desktop Pro is great accounting software for a small business. It is easy to navigate and there is no shortage of options to customize it to make it work just right for your business. If you ever want to know how to perform a certain task in QB, I've found that a quick Google search will yield very helpful results, and it always ends up being very easy and intuitive.

With my particular version (QB Desktop Pro 2017), the program crashes when switching between companies. You have to fully close out of one company, wait for the automatic backup to complete (if applicable), and only then enter your password for the next company and login. Even then it still sometimes closes out. If like me you only have two companies (or one!) and you rarely switch between them then it's not a big deal, but it would be very frustrating if you're switching between multiple companies many times a day.

I like how the reconcile feature works under the banking section. It allows the user to make changes by leaving the reconcile screen to make any changes within the QuickBooks program, and it still holds everything where you left off, which keeps the user from having to start over. Once complete, it creates the reconciliation detail report and a summary report, which is easy to print, or save in electronic file.

My biggest frustration is just learning how to use the software. Their is always a learning curve to learning a new software program. To help with learning QuickBooks, I took a class at a local community college to learn and understand how QuickBooks works. It is also helpful to have some accounting knowledge with learning QuickBooks.

It's a real workhorse and it does everything that we need it to do in the realm of accounting and payroll for our small business.

Customer service is Very bad. We upgrade every year, but we spend at least 4 or 5 hours two or three times on the phone until they get it right. We have three user licenses and five computers (some users have laptops), and somehow the company file gets inaccessible and other problems keep returning. One person did something to one computer and it never worked right again, and they actually told us on the phone that they don't guarantee that what they do remotely isn't going to screw up the computer. We're in the middle of another "upgrade" right now, and again, they've managed to screw up the network. We host our company file on one computer, and all the other ones have to access it there, yet they installed the new software as "store file on this computer" for all of them yesterday. Today, we're on the phone (going on three hours) again, this time to undo all the screwups from yesterday. NOT pleased. Also, now we have to save the accountant file to media and hand deliver b/c the file is "too big" and the only way to solve that is to compress all the old data, which we need to be able to use frequently. Not happy with the customer service.

Setup is so easy and efficient. Once you have your account information entered you log in and you're set to begin entering your customers/vendors/accounts. As you create them it's simple to sync them and enter payments all within the ease of clicking a button.

The first time of backing up the system was a bit of a challenge as I couldn't find the file on my computer; however, I do believe that was a personal fault of mine and had nothing to do with the program itself.

QuickBooks Pro is a great program and I can't imagine using anything else to run my small business. You can set it up so many ways to make it work for what you want to track. I like the desktop version because all my online accounts have been hacked and I don't want my clients or my financial information out in the world because of me. I also like that I can use it if I don't have internet access which happens more times than you would think. I also like that I can run several small companies with just one version of the program.

Because they have QuickBooks Online, they have disabled or limited many download features in the desktop version. I can't get downloads from my bank anymore, for example. It is taking me longer and longer to do the same things and is having a negative impact on my one person business. I am looking into putting my 15 years of data into a format that will work well online and that is a bit daunting. It seems that how you use Jobs, Customers and Classes can vary greatly and sometimes will not work the same in the different versions. But, is seems that online is where everything is going so I need to put in more time now to make things easier going forward.

I primarily use Quickbooks as a checkbook for writing checks, recording deposits, and keep track of my accounts. I also rely on it heavily for tax preparation by running reports that show all categories of expenses for taking income tax deductions.

The version of Quickbooks Pro (2015) that I continue to use is outdated and is no longer supported by Intuit. I worry that I will encounter an error at some point that the company will not be able to assist with, which could be devastating to my bookkeeping and tax information. I chose not to update because I believe that everything is now subscription based, and I did not want to take on the ongoing expense when the program version I am using does everything I want it to do.

This is a great product for managing a business yourself. Quick to learn and easy to understand. Good integration with other programs such as time tracker and co-construct.

The reporting is not robust enough to get detailed financial information. Job Costing is a challenge and the time tracking and employee costs features are not designed to work well with job costing.

Since the program is standardized and easy to use, it is widely taught in Accounting courses and is considered the golden standard for small businesses. However even before I was a degree holder, I was an avid user of QuickBooks during my days as a bookkeeper. Even knowing almost nothing about accounting at that point, I was still able to pick it up and understand it easily. This Pro version is versatile and can be used for any industry to track expenses and capitalize on investment.

Integration between QuickBooks and outside software ranges from smooth to bumpy. I have used this software in multiple positions now, and it all depends on how normalized the other software is. Industry-specific software that is necessary for operations may not always communicate properly, but it is easy to export and import data, if a little time-consuming.