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5 Reviews
- Industry: Marketing & Advertising
- Company size: 51-200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User-friendly Jira to Tableau integration
Reviewed on 29/4/2022
Pros
Quick configuration; free trial during 30 days. Ability to share the connectors inside the app with other colleagues working in Jira and to create connectors based on the existing ones instead of doing it from scratch every time.
Cons
At first, I was not able to find all the Jira ITSM fields I need at first, but I turned to vendor support and they navigated me through the screen, thus I found all what I needed.
Response from Alpha Serve
Dear Aleksandra,
Thanks a lot for your review!
Alpha Serve Team
- Industry: Computer Software
- Company size: 501-1,000 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Connector
Reviewed on 8/7/2022
Connecting JIRA is easy but navigating all the information takes some time to get used to.
Pros
It's great to finally have the ability to link all our boards from different development teams.
Cons
Learning curve can be a little high after set up.
Response from Alpha Serve
Dear Eduardo,
Thanks a lot for your review!
Anna
- Industry: Banking
- Company size: 1,001-5,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
tableau
Reviewed on 13/2/2022
positive
Pros
quite colorful, attractive, interactive and easily manipulated for data analysis
Cons
more options for data manipulation should be made available
Response from Alpha Serve
Dear Joseph,
Thank you for your review, we appreciate it a lot.
Alpha Serve Team
- Industry: Accounting
- Company size: 11-50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Realy useful connector for Tableau, Power BI, QlikView
Reviewed on 5/5/2022
Great tool!
Pros
This app turned out to be easy to use, I do not need any developer's or IT specialist's assistance after the app has been installed on our Jira Cloud. Scheduled refreshes were important for me.
Cons
Real-time data refresh would be useful, though I am not sure if this is technically possible. Pre-built data sets would also make users' life much easier to start using the app.
Response from Alpha Serve
Dear Dmitry,
Thanks a lot for your review!
Alpha Serve Team
- Industry: Government Administration
- Company size: 1,001-5,000 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Useful during the development of a dashboard in Tableau
Reviewed on 25/7/2022
Pros
Easy to install and implement thanks to the great documentation that comes with the product. Had a small technical hiccup but it was resolved by the team super quickly, who were a delight to deal with.
Cons
None that I can think. It serves its purpose and meets our expectations of a Web Data Connector.
Response from Alpha Serve
Dear Josephine,
Thanks a lot for your review.
Alpha Serve team
