Yapla Reviews
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10 Reviews
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great App, Great customer support
Reviewed on 31/10/2024
GREAT customer support, which helped us integrate Yapla to our current operation.
GREAT customer support, which helped us integrate Yapla to our current operation.
Pros
This app helped us save a lot of time and money. We can now concentrate on answering other member's services
Cons
Some automated form that we had before on a former app were not available.
Reasons for Choosing Yapla
Act! is a totally outdated software that has a lot of probleme which can't be resolved.Switched From
Act!Reasons for Switching to Yapla
Customer service and ease of use. It is a game changer for usResponse from Yapla
Hello Phil,
Thanks for your feedback! We’re glad Yapla has helped you save time and focus more on your members. It’s great to hear our customer support made the transition easier for you.
We appreciate the note about automated forms and will keep it in mind as we work on new features.
Thanks for choosing Yapla – we’re here if you need anything!
Best,
The Yapla Team
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Yes for Yapla!
Reviewed on 1/1/2025
Overall I have had a pleasant experience with Yapla.
Overall I have had a pleasant experience with Yapla.
Pros
Yapa has made conducting business simpler since implementing it. Communication between my team has been the most beneficial.
Cons
I have no complaints about Yapla right now.
Response from Yapla
Hi Katie, thank you so much for your glowing review and for taking the time to share your experience with Yapla! We're delighted to know that you've had a pleasant experience so far.
Should you ever have any questions or need assistance, our team is here to help.
Warm regards,
Solène from Yapla
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Yapla changed our NPO for the better
Reviewed on 20/4/2022
Overall Yapla has been very great to work with. They are responsive to our requests within the...
Overall Yapla has been very great to work with. They are responsive to our requests within the parameters of the existing systems and the functionality for events, membership, and accounting management are unmatched. I'd recommend this system to similar organizations; however, I would encourage them to consider the transaction fees in addition to the license fees.
Pros
Overall I would recommend Yapla to any organization that manages events, accounting and memberships. Additional strengths include: front-end development looks much nicer in comparison to competitors; seamless membership management and processing; accurate and synchronized accounting records; API integration with other organizations - at a cost; and integration of the website content with email campaigns allow for ease of communication curation.
Cons
The monthly cost of licenses paired with the limitation to one user/license - Due to the limitation of one user per license and the system's inability to log you out due to inactivity, you are somewhat cornered into needing additional licenses.
In addition, there is a steep percentage charged as transaction fees; we have had to restructure our membership charges to accommodate for this.
Lastly, Yapla has spoken about additional features being integrated for over a year. At this point, they have not roled any of these new features out and haven't provided any timelines in doing so.
Alternatives Considered
WildApricotReasons for Choosing Yapla
Silkstart's system was not integrated with its accounting records. As a result, our accounting records in Silkstart took too much manual management and eventually became obsolete. Silkstart also asked for ridiculous costs associated with system improvements, yet they never provided ongoing improvements of the system.Switched From
SilkStart MultiChapterReasons for Switching to Yapla
Yapla already worked with other organizations similar to ours and they were willing to work within our price range. Wild Apricot did not have a system built out that already met our needs and would have been much more labour intensive in order to set up effectively. In addition, Yapla's accounting record system built into their transaction systems beat any other competitor.Response from Yapla
Thank you very much for your valuable feedback! On Yapla, we offer many features designed by and for NPOs.
We work every day to make the platform evolve in order to always better answer the wide range of needs in terms of management and online payment of NPOs.
Don't hesitate to tell others about Yapla!
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Figure skating club
Reviewed on 21/3/2022
Yapla has greatly facilitated the registration process while offering full control over the who can...
Yapla has greatly facilitated the registration process while offering full control over the who can register and when like limiting pre-registration for existing members until a certain time and date, before enabling new members to enroll and register.
Yapla enabled the club to move 100% of transactions on-line for both registrations and merchandise purchases so there are no more cash and cheques to manage.
Pros
Yapla has the functionalities to manage everything we need .. website, membership, event registration, online payments, automatically generated communications and receipts, newsletters, surveys and forms .. all in one place.
Cons
The payment processing is slightly limited in what refunds can be performed.
The complexity of the software can be overwhelming for new users and it is easy to not use all of the functionalities to their full capacity.
Alternatives Considered
UplifterReasons for Switching to Yapla
The look and feel of the user interface and that it is full bilingual french/english.Response from Yapla
Thanks a lot Harriet for taking the time to share your feedback with us!
We are glad that Yapla is useful in your different associative activities, especially if it simplifies your life as well as your members'!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A must discover all in one solution for non-profits.
Reviewed on 21/3/2022
As an agency implementing Yapla to our customer's projects was a great experience. I have to say...
As an agency implementing Yapla to our customer's projects was a great experience. I have to say that the support is great. Yapla is a rich solution with many possibilities. The support team helped us get going fast and help our customers take advantage of the solution. We truly feel like a partner.
Pros
Yapla helps our customers manage members/relation, events, donation, websites and communication in a single environment. It's a powerful tool for small and big NPO's. It adapts to almost all workflows. It always up to date and our customers never have to pay for maintenance.
Cons
Although we know it's coming soon, a few functionalities in the CRM could be added to make the product perfect.
Response from Yapla
Thank you very much jean Francois for taking the time to share your opinion with us! Indeed, all the interest of Yapla lies in the connection between our different features (all-in-one). We are proud to work hand in hand with you, the feedback from our customers who go through your agency Riposte are unanimous, they are all very satisfied with your services both in terms of consulting, creation or web integration.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
un très bon allier pour votre association
Reviewed on 4/11/2024
au début un simple essai, très vite adopté par l'ensemble des utilisateurs et membres de l'asso.
une...
au début un simple essai, très vite adopté par l'ensemble des utilisateurs et membres de l'asso.
une belle réussite. L'interface est globalement assez simple et intuitive.
Pros
Yapla nous a permis d'implémenter le paiement en ligne, ce qui a mis un terme à la gestion des chèques. Quel gain de temps !
Cons
la gestion "à l'échelle" des membres enregistrés. je trouve qu'il y aurait quelques axes d'amélioration sur ce sujet.
Une fois l'activité bien lancée sur yapla, cette base de données est critique.
Reasons for Switching to Yapla
en tant que membre du CA, nous avions accès à une offre tarifaire préférentielle et avantageuse.Response from Yapla
Bonjour Christophe,
Merci infiniment d'avoir pris le temps de partager ce beau retour d'expérience. Nous sommes ravis de savoir que Yapla est devenu un allié précieux pour votre association !
Effectivement, le paiement en ligne est un vrai atout : il simplifie le quotidien, tout en améliorant l’expérience des membres et en leur offrant plus de flexibilité.
Concernant la gestion des membres et la base de données, Yapla est conçu pour être modulable en fonction de divers besoins, et notre équipe des Services Professionnels est à votre disposition pour vous aider à la structurer selon les spécificités de votre association. N’hésitez pas à nous contacter pour toute assistance.
Encore merci et à très bientôt !
Bien cordialement,
Solène de l’équipe Yapla
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excéllence
Reviewed on 14/12/2023
Une très bonne expérience, je vous souhaite une très bonne continuation.
Une très bonne expérience, je vous souhaite une très bonne continuation.
Pros
Ce qui m'a plu le plus sur yapla c'est le téléchargement de données.
Cons
Il n'y a rien à signaler sur ce point. Je suis très satisfaite.
Response from Yapla
Bonjour Najat, un grand merci pour votre message ! Nous sommes ravis que vous soyez satisfaite de votre expérience avec Yapla 🤩 Excellente continuation à vous aussi !
- Industry: Museums & Institutions
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Accompagnement utilisateur
Reviewed on 1/2/2024
Pros
le support aux utilisateurs est trés réactif
Cons
temps d'appropriation mais avec un soutien efficient
Response from Yapla
Bonjour Gérard, merci beaucoup d'avoir pris le temps de partager votre avis sur Yapla. C'est un plaisir de vous accompagner et nous sommes toujours disponibles en cas de besoin, n'hésitez pas. 🤗
- Industry: Museums & Institutions
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simplicité et support de qualité
Reviewed on 1/6/2023
Newsletter et facturation
Newsletter et facturation
Pros
Newsletter et factures, un design simple et efficace
Cons
Design un peu minimaliste... Pas de correcteur d'orthographe
Response from Yapla
Un grand merci Jean-Claude pour cette pluie d'étoiles et votre précieux retour d'expérience ! 😀
- Industry: Civic & Social Organization
- Company size: Self Employed
- Used Weekly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
facilité
Reviewed on 13/5/2022
niveau comptabilité
niveau comptabilité
Pros
pour les associations bien claire et bien expliqué
Cons
rien à dire pour l'instant je n'ai pas trouvé de dificultés v
Response from Yapla
Thank you very much for your review Edmond! We hope to continue to satisfy you and maybe one day earn a 5th star from you Wish you the best in your projects!
