Yapla

4.9 (7)
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All-in-one payment and management platform for NPOs.

Overall rating

4.9 /5
(7)
Value for Money
4.6/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support
4.8/5

100%
recommended this app
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7 Reviews

Nicholas
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Yapla changed our NPO for the better

Reviewed on 20/4/2022

Overall Yapla has been very great to work with. They are responsive to our requests within the...

Overall Yapla has been very great to work with. They are responsive to our requests within the parameters of the existing systems and the functionality for events, membership, and accounting management are unmatched. I'd recommend this system to similar organizations; however, I would encourage them to consider the transaction fees in addition to the license fees.

Pros

Overall I would recommend Yapla to any organization that manages events, accounting and memberships. Additional strengths include: front-end development looks much nicer in comparison to competitors; seamless membership management and processing; accurate and synchronized accounting records; API integration with other organizations - at a cost; and integration of the website content with email campaigns allow for ease of communication curation.

Cons

The monthly cost of licenses paired with the limitation to one user/license - Due to the limitation of one user per license and the system's inability to log you out due to inactivity, you are somewhat cornered into needing additional licenses.
In addition, there is a steep percentage charged as transaction fees; we have had to restructure our membership charges to accommodate for this.
Lastly, Yapla has spoken about additional features being integrated for over a year. At this point, they have not roled any of these new features out and haven't provided any timelines in doing so.

Alternatives Considered

WildApricot

Reasons for Choosing Yapla

Silkstart's system was not integrated with its accounting records. As a result, our accounting records in Silkstart took too much manual management and eventually became obsolete. Silkstart also asked for ridiculous costs associated with system improvements, yet they never provided ongoing improvements of the system.

Reasons for Switching to Yapla

Yapla already worked with other organizations similar to ours and they were willing to work within our price range. Wild Apricot did not have a system built out that already met our needs and would have been much more labour intensive in order to set up effectively. In addition, Yapla's accounting record system built into their transaction systems beat any other competitor.

Response from Yapla

Thank you very much for your valuable feedback! On Yapla, we offer many features designed by and for NPOs.
We work every day to make the platform evolve in order to always better answer the wide range of needs in terms of management and online payment of NPOs.
Don't hesitate to tell others about Yapla!

Jean Francois
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A must discover all in one solution for non-profits.

Reviewed on 21/3/2022

As an agency implementing Yapla to our customer's projects was a great experience. I have to say...

As an agency implementing Yapla to our customer's projects was a great experience. I have to say that the support is great. Yapla is a rich solution with many possibilities. The support team helped us get going fast and help our customers take advantage of the solution. We truly feel like a partner.

Pros

Yapla helps our customers manage members/relation, events, donation, websites and communication in a single environment. It's a powerful tool for small and big NPO's. It adapts to almost all workflows. It always up to date and our customers never have to pay for maintenance.

Cons

Although we know it's coming soon, a few functionalities in the CRM could be added to make the product perfect.

Response from Yapla

Thank you very much jean Francois for taking the time to share your opinion with us! Indeed, all the interest of Yapla lies in the connection between our different features (all-in-one). We are proud to work hand in hand with you, the feedback from our customers who go through your agency Riposte are unanimous, they are all very satisfied with your services both in terms of consulting, creation or web integration.

Harriet
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Figure skating club

Reviewed on 21/3/2022

Yapla has greatly facilitated the registration process while offering full control over the who can...

Yapla has greatly facilitated the registration process while offering full control over the who can register and when like limiting pre-registration for existing members until a certain time and date, before enabling new members to enroll and register.
Yapla enabled the club to move 100% of transactions on-line for both registrations and merchandise purchases so there are no more cash and cheques to manage.

Pros

Yapla has the functionalities to manage everything we need .. website, membership, event registration, online payments, automatically generated communications and receipts, newsletters, surveys and forms .. all in one place.

Cons

The payment processing is slightly limited in what refunds can be performed.
The complexity of the software can be overwhelming for new users and it is easy to not use all of the functionalities to their full capacity.

Alternatives Considered

Uplifter

Reasons for Switching to Yapla

The look and feel of the user interface and that it is full bilingual french/english.

Response from Yapla

Thanks a lot Harriet for taking the time to share your feedback with us!
We are glad that Yapla is useful in your different associative activities, especially if it simplifies your life as well as your members'!

Najat
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excéllence

Reviewed on 14/12/2023

Une très bonne expérience, je vous souhaite une très bonne continuation.

Une très bonne expérience, je vous souhaite une très bonne continuation.

Pros

Ce qui m'a plu le plus sur yapla c'est le téléchargement de données.

Cons

Il n'y a rien à signaler sur ce point. Je suis très satisfaite.

Response from Yapla

Bonjour Najat, un grand merci pour votre message ! Nous sommes ravis que vous soyez satisfaite de votre expérience avec Yapla 🤩 Excellente continuation à vous aussi !

Gérard
Overall rating
  • Industry: Museums & Institutions
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Accompagnement utilisateur

Reviewed on 1/2/2024

Pros

le support aux utilisateurs est trés réactif

Cons

temps d'appropriation mais avec un soutien efficient

Response from Yapla

Bonjour Gérard, merci beaucoup d'avoir pris le temps de partager votre avis sur Yapla. C'est un plaisir de vous accompagner et nous sommes toujours disponibles en cas de besoin, n'hésitez pas. 🤗

Jean Claude
Overall rating
  • Industry: Museums & Institutions
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Simplicité et support de qualité

Reviewed on 1/6/2023

Newsletter et facturation

Newsletter et facturation

Pros

Newsletter et factures, un design simple et efficace

Cons

Design un peu minimaliste... Pas de correcteur d'orthographe

Response from Yapla

Un grand merci Jean-Claude pour cette pluie d'étoiles et votre précieux retour d'expérience ! 😀

Edmond
Overall rating
  • Industry: Civic & Social Organization
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

facilité

Reviewed on 13/5/2022

niveau comptabilité

niveau comptabilité

Pros

pour les associations bien claire et bien expliqué

Cons

rien à dire pour l'instant je n'ai pas trouvé de dificultés v

Response from Yapla

Thank you very much for your review Edmond! We hope to continue to satisfy you and maybe one day earn a 5th star from you Wish you the best in your projects!