UMA Vision

4.8 (37)
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Workspace Booking, Management & Device Monitoring.

Overall rating

4.8 /5
(37)
Value for Money
4.8/5
Features
4.8/5
Ease of Use
4.9/5
Customer Support
4.9/5

100%
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37 Reviews

Leanne
Leanne
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Desk Booking & Meeting Room Scheduler

Reviewed on 23/1/2023

Pros

Very easy to use and deploy within the organisation.

Cons

Nothing, it is perfect & the UMA Team listen to any suggestions we have & occasionally developed them!

Response from UMA

Thank you very much for taking the time to review UMA we value the feedback.

Ben
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

UMA Vision Review

Reviewed on 26/10/2021

Easy to configure, very attractive intuitive user interface.

Easy to configure, very attractive intuitive user interface.

Pros

The hot desk sensors work very well. I'd say we had about 99% accuracy, which is great.

Cons

I found the voice commands on the app to be a bit lacking, but also I prefer typing.

Alternatives Considered

Appspace

Reasons for Switching to UMA Vision

UMA has a focus on room/desk booking over signage.

Response from UMA

Thank you Ben very much for taking the time to complete feedback on our Platform.

Martina
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

UMA rewview

Reviewed on 10/5/2023

Pros

Great for booking desks, seeing what desks are booked for each day, analytics

Cons

Meeting room booking (can't book meeting rooms for the whole day), hard to know when meeting rooms are booked/ available. Only way you can see that is though floor plan and changing dates & time

Clark
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

UMA - The Workplace of the Future

Reviewed on 19/4/2024

Good and the team are always open to new requests via the feature portal. The regular updates via...

Good and the team are always open to new requests via the feature portal. The regular updates via email are always welcome.

Pros

I use the floor map most often to book out my desk and see availability for meeting rooms. The seamless integration with Outlook and being able to add in Webex meetings is great.

Cons

The voice feature needs some improvement. People are used to Siri and others being very capable of dealing with most prompts.

i.e. to be able to say "book me a meeting room at 3pm on Wednesday" and it does it and not have to go through a number of other prompts.

Andrew
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Room Booking Saviour

Reviewed on 31/10/2023

Pros

Fantastic team that go above and beyond with onboarding/support.

Product is easy to use and intuitive

Cons

Using the software properly requires behavioural change if your company isn't familiar with similar solutions. This is more a company problem than an UMA problem!

Tracey
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

My UMA Booking Expereince

Reviewed on 9/5/2023

Great experience, easy to use & understand.We probably need to get into the function more and use...

Great experience, easy to use & understand.We probably need to get into the function more and use to it's full capacity.

Pros

Room booking and desk booking system is very important.We are very hybrid working and we have manatory days in the office, where we need to book all rooms and our desk.

Cons

I don't know much about the back office system and could get more out of the system.I need more training.

Response from UMA

Thank you Tracey for taking the time to review us & Nathan says hi too!

Chris
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

UMA Vision as an integrator

Reviewed on 17/5/2023

Pros

Friendly efficient support. Good visibility of all aspects of workspace management e.g. devices, comfortability, occupancy etc. which is just what we need. Dedicated support team who were available to guide me through process and troubleshoot.

Cons

It's not the most straight-forward solution to implement as it requires a lot of hands-on support from UMA but I was able to get support quickly and solve any issues I came across easily so I couldn't ask for better support from the UMA team (10/10!).

Kevin
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

UMA - The ultimate tool!

Reviewed on 14/2/2023

Releasing rooms from a no-show scenario has increased productivity ten fold.

Releasing rooms from a no-show scenario has increased productivity ten fold.

Pros

Ease of use, level of extractable data. Room release.

Cons

As far as I could see there was very little by way of cons. Great Product, great price with flexibility.

Response from UMA

Thanks Kevin for the awesome feedback we really do appreciate you taking the time to do this.

Jon
Overall rating
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Intuitive software that transforms productivity in the workplace

Reviewed on 20/1/2023

Excellent - the UMA team are knowledgeable and very helpful. The product is robust, secure and...

Excellent - the UMA team are knowledgeable and very helpful. The product is robust, secure and reliable and offers excellent productivity enhancements for your business.

Pros

The efficiency of our staff, suppliers and customers booking meeting rooms, desks and resources through the Mi Workspace powered by UMA platform is outstanding. the UMA app lets users find resources they need while improving efficiency and utilisation. Secure Integration into O365 made deployment simple and easy. 3D maps help users to navigate offices and book their resources in advance while dashboards and reporting tools help facilities teams get visibility to ultilisation, environmental metrics and any problems with equipment in real time.

Cons

No negative comments to add. The UMA team were very helpful in the design, deployment and support of the system we have integrated. The platform is fully featured and regular new feature updates provide confidence that UMA is progressive and adapts to the needs of its clients.

Response from UMA

Thank you very much for reviewing Jon this means a lot to us.

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

UMA Vision (A vision of the future)

Reviewed on 8/2/2023

Our overall experience has been very positive. Honest, open and transparent communication with the...

Our overall experience has been very positive. Honest, open and transparent communication with the UMA team has resulted in a positive partnership moving forward.

Pros

The UMA Vision software is easy to deploy using the O365 tenant system that was already in place so there was limited work required from IT. Once deployed users have a multitude of ways to book resources (rooms & desks) and can quickly see what is available to support a confident return to the office as part of our hybrid strategy.

Cons

No. Nothing that I can think of currently.

Response from UMA

Thank you very much for the feedback it really does mean a lot to us.

Pete
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A nice simple desk booking platform

Reviewed on 20/1/2023

Very easy to work with. The reporting and planning was very useful when we were returning from...

Very easy to work with. The reporting and planning was very useful when we were returning from lockdown

Pros

It was really easy to roll out. The initial configuration done was well managed with the UMA team and any additional suggestions were always looked into

Cons

I can only think of little things, - having to go tot he admin portal to make a news starter have permission to use the platform. Most of the challenges are reminding staff to book but we have worked with UMA and we have a solution ready for a touch screen device to book a desk when staff arrive,

Response from UMA

Thank you very much for reviewing Pete this means a lot to us.

Georgina
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great software with clean, intuitive interface

Reviewed on 20/1/2023

Pros

The product is easy to use natively without much need for instruction. The aesthetic is clean and clear to see and use.

Cons

I haven't experienced any issues using this software

Response from UMA

Thank you very much for taking the time to review UMA we really do appreciate the feedback.

lee
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic product

Reviewed on 20/1/2023

Really happy with the product and the support received from [SENSITIVE CONTENT] and his team.

Really happy with the product and the support received from [SENSITIVE CONTENT] and his team.

Pros

The software is easy to use and even easier to implement

Cons

None so far, we have been extremely happy with the product.

Response from UMA

Thank you very much for reviewing Lee this means a lot to us.

Will
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic Product

Reviewed on 20/1/2023

Fantastic Product and everyone loves the simplicty.

Fantastic Product and everyone loves the simplicty.

Pros

The ease of use and deployment of the product was a bit pro for us.

Cons

I dislike nothing about the system. is does eveything we need to manage our workspace effectivly.

Response from UMA

Hi Will,
Thank you very much for taking the time to review UMA it means a lot to us.

Lewis
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

UMA Vision

Reviewed on 26/10/2021

UMA Vision is easy to use, looks nice (dark version soon 🤞), adds features that we ask for, and is...

UMA Vision is easy to use, looks nice (dark version soon 🤞), adds features that we ask for, and is helpful whenever we have problems.

If you go with a company that might be larger than UMA, you may get a "complete" product, however usually when you ask them for a new feature you'll never hear from them again.

As an IT guy I get asked a lot of questions about most of the software we use. However, I never really get asked anything about Vision unless they're asking me to change something. This shows that it's an easy to use software for every user, not just someone who is tech minded.

Pros

As a user, UMA Vision allows me to easily book desks and meeting rooms with little effort. I get to make sure I have booked 1 of the limited amount of hotdesks we have within our business, meaning I can always make sure I have access to a desk before I arrive.

As an administrator of the software, Vision allows me to keep track of the analytics for all our offices globally. It helps me troubleshoot problems with the sensors by telling me which devices are offline, the most used resource, and much more useful info.

In my job I need to test a lot of different software that we sell. I have used some that are very similar to UMA and setting them up is always a big annoyance. Adding resources and users to Vision is as easy as you think it would be, just a few button presses and you're good to go.

Vision helped us a lot during lockdown, and it continues to help us as people make their way back into the office. We get to see how busy our offices are around the globe and it gives us a good insight into what days are the busiest. This helps me as I need to be in the office when others are, before UMA I would go in and be on my own, however now I can see in advance when I will be needed.

Cons

UMA Vision is still early in development. This is a good thing because you can request features and UMA listens, however, it also means there might be something you want that isn't readily available. Again though, you can request these features and they release new updates very regularly.

Response from UMA

Thank you very much for taking the time to review our Platform Lewis.

Ihas
Overall rating
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Goos solution for room reservation management

Reviewed on 23/1/2023

Pros

The room reservation is quite simple, user friendly and easy to manage.

Cons

For direct booking using the device, the end user should have an option on entering the subject, choose the time slot they want to book. Its giving a fixed time slots and users had to choose any of this.

Response from UMA

Thanks Ihas for taking the time to review us we really do appreciate this.

Nicole
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic product and easy to use

Reviewed on 21/4/2022

Pros

Easy to use, the floor map especially is really cool. It allows a user to view which hot desks are free and which meeting rooms are available, then you can click on the desk/room and book it.

Cons

There's a lot of stuff on the road map which looks really interesting - such as visitor management but it's not quote ready yet. It will be an attractive feature for customers when it is.

Response from UMA

Thank you very much Nicole for the outstanding review.

Greg
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Midwich UK

Reviewed on 20/1/2023

Pros

Very easy to use, offers a good user experience

Cons

Dwell timing on people counting, which I'm aware is a new feature coming

Response from UMA

Thank you very much for reviewing Greg this means a lot to us.

Anna
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Map creation and desk PIR deployment

Reviewed on 26/10/2021

Fluidity and effiiency when it comes to staff booking out Hot desks and meeting roms. It ensure...

Fluidity and effiiency when it comes to staff booking out Hot desks and meeting roms. It ensure that there are zero clashes and that team members know where there work station is for the day and that it is reserved for them.
It also provides peace of mind following the pandemic in that meeting rooms are allocated a certain head count and teh UMA App states if the meeting rooms have become over occupied.

Pros

The ease in which UMA can populate maps with the client site layout and resources required for employees to book Hot Desk and meeting room functions.
UMA has been established with the times, it counts participants in meeting rooms and prompts of the room is at capacity.
Its a great tool, minimal installation, and the team at UMA are easy to work with whilst guiding you through the software and install requirments.

Cons

This is hard to answer with any negatives. The tool really isn't difficult to work with, it takes minimium impact on its set up and deployment.
It does what it was set out and sold to do.

Response from UMA

Thank You Anna very much for taking the time to complete feedback on our Platform.

Jason
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

AMX Review

Reviewed on 20/1/2023

Great software and easy to use

Great software and easy to use

Pros

Easy to use. Great support from [sensitive content hidden]

Cons

Integration was really easy into AMX touch panels. Nothing really to improve.

Response from UMA

Hi Jason,
Thank you very much for taking the time to review UMA we really do appreciate it.

Carl
Carl
Overall rating
  • Industry: Wine & Spirits
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fast deployment of a clear and well built system

Reviewed on 18/11/2021

Post the Governments Return to Work strategy, we had to react quickly in order to deploy a solution...

Post the Governments Return to Work strategy, we had to react quickly in order to deploy a solution that kept our staff safe. UMA was able to deliver their Vision solution quickly which enabled us to continue business in a responsible way.

Pros

I think most importantly we were able to scale down our workspace after understanding a more 360 vision on it's utilisation. This has saved us a considerable amount monthly as a business.

Alongside this, our team loves the ability to walk in and out of meeting rooms with auto-booking enabled. This saves the constant battle for space and ensures we are working at our most efficient.

Cons

UMA Vision is clear and delivers more than the team at UMA had promised. They mentioned about a new indoor air quality measurement which we're looking forward to using, so I suppose the only con is that it's not already live!

Response from UMA

Thank you Carl for taking the time to review our product, we really appreciate it

Molly
Molly
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Experience with UMA

Reviewed on 19/5/2022

Pros

The ease of use of UMA has made it a great addition to office life. The UMA team are open to hearing suggestions on the product and are helpful when it comes to any issues.
Customer support is great and the software itself is easy to use.

Cons

The mobile app version of the product could be improved

Response from UMA

Thank you very much for reviewing Molly this means a lot to us.

Ian
Ian
Overall rating
  • Industry: Computer Hardware
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Super simple and easy to use software

Reviewed on 2/12/2021

Easy to set up and integrate with Outlook, easy for staff to use, nice looking interface. Would...

Easy to set up and integrate with Outlook, easy for staff to use, nice looking interface. Would definitely recommend.

Pros

It solved a problem for desk management and meeting room booking in our business. Especially since Covid we have to have tighter measures to manage who is working from each desk and at what times and UMA does that for us.

Cons

There is no aboility to book a meeting room for longer than a day. This is a common requirement for us. For example if we want to book a meeting room for a week of training then this means we have to book one day at a time.

Response from UMA

Thank you Ian for the great feedback.

Conor
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Desk-Booking Office-Goer Review

Reviewed on 26/10/2021

More than anything, it's great because it encourages people to get back to the office via a new and...

More than anything, it's great because it encourages people to get back to the office via a new and interesting interaction. The office approach needs rejuvenated and this is a great step towards that.

Pros

The visualisation of our office floor makes booking a desk for a day very intuitive: find the desk, click it if it's green and then book it. It is also really helpful that this is added to your Outlook calendar thanks to some clever integration.

Cons

Functionality is slightly limited and obviously, simply booking a desk via UMA Vision doesn't mean nobody will take your desk. Perhaps an in-office, hardware integration that reflects the software would be useful?

Response from UMA

Thank you Conor very much for taking the time to complete feedback on our Platform.

Isabel
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic software that has enabled a smooth transition to office life post covid

Reviewed on 22/11/2021

Being able to report on resource usage and numbers in the office down to small detail is a huge...

Being able to report on resource usage and numbers in the office down to small detail is a huge positive for us, especially when monitoring office numbers to ensure safe distancing. The experience with UMA has been an extremely smooth one. The team are particluarly helpful and we are looking forward to working with them.

Pros

The UMA system integrated seemlessly with our exisitng systems. Set up was very straight forward with a very short implementation time. The mobile app is great for employees on the go and this has been so useful in supporting our employees return to the office whilst being able to manage safe distancing where needed. The friendly support team are very quick to respond. Reporting function is excellent too.

Cons

Nothing! Any feedback or recommendations have been actioned immediately - it's great to work with a company who are so quick to accommodate customers needs and always looking ahead for future improvements/new functions.

Response from UMA

Thank you Isabel for taking the time to provide us with feedback