--- description: Learn how Simplify360 can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Simplify360 Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Social Media Analytics Tools](/directory/1607/social-media-analytics-tools/software) > [Simplify360](/software/2055040/simplify360) # Simplify360 Canonical: https://www.getapp.ie/software/2055040/simplify360 Page: 1 / 2\ Next: [Next page](https://www.getapp.ie/software/2055040/simplify360?page=2) > One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform. > > Verdict: Rated **4.4/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Simplify360 \- Omnichannel Inbox for Social, Email, Chat, Messengers \& more. - Streamlined Ticketing system with AI-based Auto routing - Monitor Agent Performance ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 15 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Simplify360 ## Commercial Context - **Starting Price**: ₹39.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: User or Channel based with Add-ons for various modules. - **Target Audience**: 2–10, 11–50, 51–200, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Afrikaans, Albanian, Arabic, Bangla, Chinese, Danish, Dutch, English, German, Gujarati, Hindi, Indonesian, Japanese, Korean, Malay, Malayalam, Marathi, Nepali, Tamil - **Available Countries**: India ## Features - Chatbot - Communication Management - Content Creation - Customer Support - Feedback Management - Live Chat - Monitoring - Reporting/Analytics - Review Monitoring - Routing - Social Listening - Video Support ## Support Options - FAQs/Forum - Knowledge Base ## Category - [Social Media Analytics Tools](https://www.getapp.ie/directory/1607/social-media-analytics-tools/software) ## Related Categories - [Social Media Analytics Tools](https://www.getapp.ie/directory/1607/social-media-analytics-tools/software) - [Social Media Management Tools](https://www.getapp.ie/directory/927/social-media-management/software) - [Social Media Monitoring Software](https://www.getapp.ie/directory/1091/social-media-monitoring/software) - [Reputation Management Software](https://www.getapp.ie/directory/873/reputation-management/software) - [Chatbot Software](https://www.getapp.ie/directory/2795/chatbot/software) ## Alternatives 1. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1754 reviews) 2. [Viber](https://www.getapp.ie/software/2049588/viber) — 4.4/5 (4058 reviews) 3. [Text Request](https://www.getapp.ie/software/2051851/text-request) — 4.6/5 (1193 reviews) 4. [Tidio](https://www.getapp.ie/software/105081/tidio-chat) — 4.7/5 (590 reviews) 5. [Birdeye](https://www.getapp.ie/software/112535/birdeye) — 4.7/5 (703 reviews) ## Reviews ### "Holistic tool for managing, ORM, Content, Reporting and Social Listening" — 4.0/5 > **Devduth** | *23 November 2021* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: I've been using it for almost a year now and it is one of the most user friendly tools that I've ever used. What truly stands out is their customer service. They are always open to suggestions and quick to implement it. All in all, a holistic tool for any Social media manager. > > **Cons**: The Twitter tab needs some improvement. There needs to be an option to reply to each and every message in a thread, especially when the customer is spamming. > > We have been using it for ORM, Reporting, Publishing content as well as Social Listening. Overall, it is an extremely useful multipurpose tool. ----- ### "Good software" — 4.0/5 > **Alexandros** | *18 January 2025* | Internet | Recommendation rating: 7.0/10 > > **Pros**: Very good as a tool to create unique customer experience > > **Cons**: Lack of compatibility with smartphones and also lack of reports of insights > > My experience is overall positive with very few negative points ----- ### "Good Listening Tool but Social analytics need to be improved" — 3.0/5 > **Jasleen** | *29 November 2021* | Marketing & Advertising | Recommendation rating: 5.0/10 > > **Pros**: The tool was helpful in maintaining ORM queries and responding to them. > > **Cons**: First and most important, the tool does not have an app and is not compatible to mobile devices. Secondly a few queries related to the brand used to get missed out by the tool like Instagram DMs etc.. Lastly the tool did not show social insights which could be shown in reports as they were way different than the data shown from social panels. > > The account managers were helpful (\[SENSITIVE CONTENT\]), probably that is what made our experience comparatively better with the tool. ----- ### "Great Software in creating epic customer experiences." — 5.0/5 > **Harjeet** | *15 June 2022* | Human Resources | Recommendation rating: 5.0/10 > > **Pros**: Simplify360 helps Bridge the gap between Customers and Brands by creating AI-enabled Live Chat support, a Video call interface, Social Media Listening etc. > > **Cons**: Simplify360 is great software with no drawbacks, issues and bugs\! Highly recommended > > Overall, a Great experience with Simplify360. Its Live Chat Support is the best. Along with that its other features like- Customizable dashboards, Actionable insights and analytics, quick onboarding process and streamlined customer service makes it the best ----- ### "Best Omin Channel Solution for big companies or growth stratups" — 4.0/5 > **Srinivasa Ashok** | *27 October 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The best features for Simplify360 are:1) Content creation with templates and schedule/publish them on various platforms.2) Can save a lot of time in automating workflows \& tasks in content management and social media platform.3) Omni platform social media and review management.4) Many APIs such as review management provides customer sentiment analysis and CSAT scores5) The custom support chat bot helped to get more leads. > > **Cons**: No Cons as of now but if they try to get machine learning algos for review management unless sentiment will help companies to think better in different ways. > > Omni experience with varieties of custom tools\! ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ie/software/2055040/simplify360?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/2055040/simplify360) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data