---
description: Learn how pulseM can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: pulseM Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [pulseM](/software/2055236/pulsem)

# pulseM

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> pulseM offers home service companies a powerful platform to automate review generation, enhance their online reputation, and elevate the overall customer experience.
> 
> Verdict: Rated **4.6/5** by 62 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 62 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: pulseM
- **Location**: Dallas, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: 1 technician: $99/mo - Up to 3 technicians: $249/mo - Up to 7 technicians: $399/mo - Up to 15 technicians - $799/mo - Up to $30 technicians: $899/mo - 30+ technicians: Quote &#10;&#10;\*Plus a one-time setup fee
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Chat/Messaging
- Complaint Monitoring
- Customer Experience Management
- Customer Journey Mapping
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Data Import/Export
- Data Visualisation
- Engagement Tracking
- Feedback Management
- Keyword Tracking
- Monitoring

## Integrations (6 total)

- AccuLynx
- FieldEdge
- Housecall Pro
- JobNimbus
- ServiceTitan
- SuccessWare

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Review Management Software](https://www.getapp.ie/directory/575/feedback-and-reviews-management/software)

## Related Categories

- [Review Management Software](https://www.getapp.ie/directory/575/feedback-and-reviews-management/software)
- [Customer Experience Software](https://www.getapp.ie/directory/601/customer-experience/software)
- [Reputation Management Software](https://www.getapp.ie/directory/873/reputation-management/software)
- [Customer Satisfaction Software](https://www.getapp.ie/directory/1029/customer-satisfaction/software)

## Alternatives

1. [Trustpilot](https://www.getapp.ie/software/113149/trustpilot) — 4.5/5 (1202 reviews)
2. [Birdeye](https://www.getapp.ie/software/112535/birdeye) — 4.7/5 (702 reviews)
3. [rater8](https://www.getapp.ie/software/2057122/rater8) — 5.0/5 (182 reviews)
4. [TrueReview](https://www.getapp.ie/software/2043135/truereview) — 5.0/5 (150 reviews)
5. [GiveMe5.ai](https://www.getapp.ie/software/182703/grab-your-reviews) — 4.7/5 (86 reviews)

## Reviews

### "Love PulseM" — 5.0/5

> **Vivian** | *17 September 2021* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: We chose it because of its texting ability AND having NPS scores is extremely important to our President. And kept it because of the ease of use and integration with Service Titan.
> 
> **Cons**: We don't have anything negative to say unless perhaps the cost is a little high.
> 
> Great customer service

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### "No brainer" — 5.0/5

> **Jordan** | *1 October 2021* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: pulseM has done nothing but good for our business. There is not a single customer who doesn't appreciate knowing that we are on the way and who is coming to their home or business. This has also helped our workforce have friendly competition between each other for positive feedback.
> 
> **Cons**: I really don't have any Cons. Someone could say the price is a little high, but I'd have to disagree for the value it brings.
> 
> We have been able to communicate with our customers on a whole new level and we wouldn't even consider looking back at this point.

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### "PulseM Review" — 4.0/5

> **Lynwood** | *1 October 2021* | Medical Devices | Recommendation rating: 7.0/10
> 
> **Pros**: We use it to communicate with our customers and manage reviews
> 
> **Cons**: Some of our customers are not tech savvy and are limited in their ability to use

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### "Great review platform and results shine\!" — 5.0/5

> **Rachel** | *22 September 2021* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: We love the PulseCheck system, how it makes the review process effortless. Sending bios to customers and giving them peace of mind who's coming out. The back end is very easy to function and clean dashboard.
> 
> **Cons**: We've had feedback about the pulse check delay, sometimes certain phones are slower than others, unsure if servers get backed up.
> 
> Overall we have increased our online reputation and we consistently have reviews coming in from our teams. The results are worth every penny spent.

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### "Customer service reviews" — 5.0/5

> **Sandra** | *27 September 2021* | Consumer Services | Recommendation rating: 7.0/10
> 
> **Pros**: I love that when a customer isn't happy with a service we are able to reach out directly and speedily to rectify the situration.
> 
> **Cons**: There isn't  anything I don't like. It's easy and effective.
> 
> We have it set up to automatically send after our service, and let us know how we performed. With negative :( we can reach out immediately to fix the problem and get that happy face and positive review.

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## Links

- [View on GetApp](https://www.getapp.ie/software/2055236/pulsem)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/pulsem/> |
| en-AE | <https://www.getapp.ae/software/2055236/pulsem> |
| en-AU | <https://www.getapp.com.au/software/2055236/pulsem> |
| en-CA | <https://www.getapp.ca/software/2055236/pulsem> |
| en-GB | <https://www.getapp.co.uk/software/2055236/pulsem> |
| en-IE | <https://www.getapp.ie/software/2055236/pulsem> |
| en-NZ | <https://www.getapp.co.nz/software/2055236/pulsem> |
| en-SG | <https://www.getapp.sg/software/2055236/pulsem> |
| en-ZA | <https://www.getapp.za.com/software/2055236/pulsem> |

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