LS Retail Reviews

the replication and data distribution functionality is very nice. store and membership management also very good.

the barcode functionality couldn't work for me also there is no enough document about ls retail replenishment. it is not working at all.

It is adaptive, flexible architecture. Easy to develop customisations and deployment. simplicity of Pos Features. Integrated application to Inventory and Finance. Discounts , Promotions, Loyalty module. Multiple templates in demo data.

POS Configuration such as panels & design is quite complicated for users to grasp. Also it is not easy for customers to absorb.
Replenishment setups needs lots of visualisation, setups take time, data maintenance is complicated. Lack of tools such as label printing configurator, OPOS Receipt configurator.
Promotions have performance issues for large retailers. Product maintenance is time consuming. Mass update of products is unavailable. Special orders are quite complicated and need to be simplified. Loyalty needs more profiling . Vouchers and Gift cards needs more details, using web services is not consistent due to traffic in Transaction server work table bottleneck.
Staff management need to simplified for users usage. LS Hospitality KDS has lots of issues still not addressed for years.
Licensing is expensive compare to other competitive products in the market which is most important and losing against the competitive products with lots of easy maintenance features.

Good for retail industries. Has most of the options required to run an operation.

The licence is an over kill. The features are all over the place. It look clear that it sits on another application. Some of basic functionality like a stock report is not available. Some of the functionalities are incomplete. There a quite a few bugs which results in waiting for the next patch.

1. Support Online,Offline and mixed architecture
2. Data flow between two different database like Head office and POS
3. Real time transaction replication through web services
4. Offers & Promotions with coupons and vouchers
5. Inventory Management
6. Strong store backoffice functionalities like cash management
7. Recipe Management for Hospitality
8. Mobile app and Kitchen Display for Hospitality
9. Replenishment

1. Staff Management is little complex
2. Some functionality is missing in member management/Loyalty if we compare with dedicated loyalty solutions

It includes variety of functionalities - loyalty system, hospitality, web integrations, flexible promotions, retail POS, call center functionality, delivery management . It encompasses many aspects of retail business. You have the possibility to setup it in a way that fits to your business.
Fast replication between different stores and the central database. Possibility for near real time replication of the sells data from the point of sale to the central database, provided by web services. Possibility to manage centralized gift card, discount coupons, loyalty card systems, provided by build in web services

Initial setup takes time and you need guidance from experienced consultant.
Technical staff is needed to support and monitor the proper functioning of the software ( especially if you have many stores,because of data replication and web service connection between them )

The functionality LS Retail provide covers all the aspects of retail businesses.

Complicated. For some retail business, LS Retail will be super complicated. Other software like ChargeLogic Retail can be considered.

implementation phase is very good & simple for any beginner.POS is very clear concept for anyone & the most important thing that I like very much is troubleshooting.

I like any software if it's user friendly,and the all qualities are available that I need already there.Troubleshooting is very conceptual and easy to use that I like mostly.

Usefulness and flexibility of the Scheduler and Data Director, along with the multitude configurable options for POS.

Complex inter-related setups that would be difficult for non-technical users to do themselves without any prior knowledge or understanding of the whole system. For example, InStore Management and Repelnishment.

I like the Replica's processes. i like the easy method to define and setup the data's replica, from the 2015's version i like very much the new way for the replica of the Objects.

I not like very much the new POS Client. When I open the POS Client for the first time after the NAV Service Started the client remaining a lot of time in "hold mode" for buffering the data. Some customer do not appreciate this "waiting time".

LS Retail has many functions and options. It could be customized almost without limitations. Good integration with Microsoft Dynamics.

Difficult to set up different prices in the different store locations. Missing filters for added or removing group of items for an offer.

- One Platform (ERP & POS)
- Data Director is the best tool
- Scaleable software
- Priority on offers

- Promotion, ex. birthday promotion, every of my customers complain on this a lot. Coz, the system you will trigger this only exact date of end customer birthday, which not good enough. Normally, they want option like 1. be Month Birthday or +- 15 days from end customer's birthday
- On Mobile, local software can support on this a lot esp. hospitality
- Web POS, quite slow
- Hardware, your system required spect of hardware that very high performance esp. Store DB
- Customer wants wise Retail on POS, they want the system to suggest what end customers should purchase
- Loss prevention should include in standard, the price is too high
- Still have some bugs
- 3 levels of items are not enough. (Division, Category, Product group)
- Auto post statement, imagine if there are more than 50+ store, a user have to come to post statement every morning, it is not practical to do. You should provide setup to do that and if not success should send email

it has a lot of features and functionality and it's configurable. The best thing it's work semi offline and online. it has data director that help you to replicate data back to server. it's also easy for user to use the software.

it's hard to do customization and enhance the software. A lot of restriction in the coding in order to enhance it.

1. Easy To use and configure
2. Complete Package for Retail and Hospitality Industry
3. Helping Team Member (Martin Kleindl )
4. Updated Technologies

1. Price
2. More Vertical should add(for e.g Jewelry )
3. Technical dump should be provide
4. Not to much focus on developing country

One integrated software, all modules in one place, MS Office like user interface, open platform - ability to implement your own modifications.

The system architecture does not support parallel access and operations in the system. Having around 50 users in HQ and 300 stores trying accessing the system (posting shipments, receiving deliveries etc.) users keep receiving an error message with information about tables locked by another users. Such situations increase frustration, slows down the business processes and limits scalability of the entire solution.

End to End solution connection your POS to Ledgers. Same software can use in multiple type of industries, Hypermarkets, supermarkets. Easily customizable, User Friendly.
Omni Channel to use it across all platforms. It is scalable in size and business.

LS Retail Support and study material is not good. Some of very useful features still missing in the product that required by every industry.

Theres's no many details to setting up features like offers and all modulo are integrated.

Well. I woud like to see more reports or one way to fill those need from customer in standart way.

It is so big that users are easily confused and need more training than typical POS'.
The average POS user barely knows how to make a sale and need more time and knowledge to understand what they are doing and how it affects sales.

I like the breadth of products and how it fits into the ERP. I see know Cons from a management point of view.

more functionalities; multiple deployment architectures; varied offers & promotion options. global retail ERP with POS to finance modules in a single tech stack.

new features take a long time to stabilize. reliability of data replication is a pain with most customers.

With LS Retail, you won't have to worry maintaining several systems for your retail, inventory and financial management needs. It's an all-in-one solution for your retail and accounting needs.

Data director. gives us a lot of headaches. While this is the strength of the system, the issues, bugs and other related concerns attached to it is also its lowest point and dragging the overall performance of the system in the market with large-sized industries. And support sucks also when it comes to questions on data director.

Great POS features
Strong replication platform
Stock replenishment module

New release note are not clear
Training videos not available for all features

Features and continual improvements. Omni channel ready. Fully integrated with NAV, highly configurable, excellent promotion engine.

I can't think of anything with the exception of some very minor bugs which is normal for a constantly improving software solution.

Easy to use and customize with many features for retail industry such as InStore management, offers and POS.

Its difficult to understand each and every functionality provided and always needs expert support due to lack of help documents for LS.

rich functionality .integrated with nav . many improvements and update filling the Microsoft dynamics roadmap

ecommerce integration solutions not clear . omnichanel need many update . need many training to grow with solution

Pos billing system where most of customisation are made. Integration of different types of payment modes

Older versions of ls nav has many problems while integration but no issue faced till now in new version

Easy to use, easy to install, also easy to learn, easy to modify

No source code to modify and develop retail Mobile app.also no documents for the same.