Brightspace Reviews

Overall rating
Filter by
Company size
Time used
224 Reviews

- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Best used for online courses
Reviewed on 5/4/2019
I have not had any problems using Brightspace or D2L. I think the user interface is easy to learn...
I have not had any problems using Brightspace or D2L. I think the user interface is easy to learn and it is easy to find where I need to be to make assignments, grade submissions, and more. The system allows you to work as the administrator/faculty/teacher/instructor/ but also allows you to switch to the student view, which enables you to see what your students will see. I like that feature! It is extremely easy to upload files and images and adding hyperlinks is also a breeze, allowing you to choose the new window to open within the course or on a separate page. Even when they update the software, I find it very easy to learn the new applications. I have used a few other systems in the past and I really do like Brightspace and D2L over the others.
Pros
I found this software very easy to use and pretty intuitive. It is fresh looking on the screen and I've not had any issues with the system not working as it should.
Cons
There are a few extra clicks that have to take place in some parts of the software to get back to where you want to be. That is somewhat annoying, but a minor issue.
- Industry: E-Learning
- Company size: 201–500 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Brightspace
Reviewed on 16/4/2022
It was a competent platform which allowed me to do the things I need to teach the course. I would...
It was a competent platform which allowed me to do the things I need to teach the course. I would have liked a longer transition period to adjust from the previous platform.
Pros
It is a pretty standard educational online platform for E-Learning. Was able to pick up how to use Brightspace in a short learning curve.
Cons
School switched to Brightspace without any real transition from previous platform. This made it a bit difficult for faculty and students to transition to this new platform.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 0.0 /10
Poor excuse for a modern LMS
Reviewed on 8/11/2018
No benefits realized.
Purely a frustrating experience having to use this LMS to manage my...
No benefits realized.
Purely a frustrating experience having to use this LMS to manage my post-secondary classes.
Pros
Nothing at all.
The LMS has a LONG list of features but nearly all of them are poorly designed and frustrating to use.
I have moved back to old solutions that I used before I was given this piece of software.
Clearly no teachers with any experience were consulted in the design of this.
There was a huge opportunity for D2L when they moved from their old solution to a new Cloud based one. They missed the opportunity
Cons
The interface was not intuitive. There were very few clear best practices in the interface. The way that you complete tasks changes depending on which part of the interface you are using.
Non-technical users will become quickly frustrated with the number of steps required to complete even the most basic of tasks.
The interface feels like it was built by different groups of developers and designers who didn't communicate with each other. Every developer had their own idea about how to accomplish a task.
Many default options are counter to what an actual teacher would need in their day-to-day tasks.
Nothing in the interface saves you work.
Every task prolongs how long it takes me to do something.
After months of trying to use this tool I have given up and am now searching for alternative tools that make my life easier not harder.
Response from D2L
We're sorry to hear you're having problems with Brightspace and want to help. Please feel free to reach out to me directly so we can discuss the challenges you're having and get you some help.
- Industry: Education Management
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Brightspace as D2L
Reviewed on 26/5/2022
My overall experience is very positive. With little touch ups, the tool can be a lot better.
My overall experience is very positive. With little touch ups, the tool can be a lot better.
Pros
It's easy to use and it has a friendly user interface.
Cons
Tools such as entering the grades, individual reporting, etc. might have been a little better.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great LMS with great features and good user interface
Reviewed on 31/5/2024
My experience is positive with D2L to manage our corporate training. Being able to create courses,...
My experience is positive with D2L to manage our corporate training. Being able to create courses, teach classes and grade also helps us a lot to improve and increases communication between everyone, and we also use it from anywhere.
Pros
I like this LMS because it gives us the necessary functions to manage online learning. I also really liked the user interface and being able to create content and grade intuitively.
Cons
Everything is going well except the analysis which usually gives some problems.
- Industry: Education Management
- Company size: 51–200 Employees
- Used for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
University point of view
Reviewed on 30/11/2020
It is a very complete and complex platform. Some universities with the appropiate IT department...
It is a very complete and complex platform. Some universities with the appropiate IT department could be able to use it but if they have that department they will create their own platform.
Pros
The support, virtual events and advertising.
Cons
The IT support, video tutorials about features teacher or students use everyday. Features other platforms have very easy to implement.
Alternatives Considered
CYPHER LearningReasons for Choosing Brightspace
Because Blackboard was getting old, the licence is very expensive and no support.Switched From
Class for Web (formerly Blackboard Collaborate)Reasons for Switching to Brightspace
I did not choose Brightspace because it has less features than NEOLMS and the price is a lot higher.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Brightspace - excellent upgrade from D2L
Reviewed on 30/10/2020
Very convenient platform for distance education especially useful in the midst of the COVID...
Very convenient platform for distance education especially useful in the midst of the COVID pandemic, particularly ease of including images and video in course materials. Allowed us to manage course materials, provide timely quizzes, and manage student grades.
Pros
Has addressed many prior user problems experienced with D2L
Well-ordered, clean user interface
Easy to design different courses, quizzes, and tests with minimal investment of time.
Excellent grading features that calculate percentages easily.
Can easily switch from teacher view to student view to check the layout and identify problems before finalizing content.
Cons
Some of the menus are not intuitive. ie) I had trouble figuring out how to include deadline dates for assignments after which the software would no longer accept submissions.
UI interface is too spread out- it doesn't make efficient use of space on small screen tablets.

- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Making Online Learning & Training a brighter space for all.
Reviewed on 2/3/2023
Implemented and customized tools to cater for our specific training and learning needs.Well-develope...
Implemented and customized tools to cater for our specific training and learning needs.Well-developed eco-system with paid support tiers.
Pros
Polished software with a multitude of features makes this an outstanding "investment".
Cons
Pricing is competitive, however some value-added services are locked behind a premium/paid tier.
Alternatives Considered
Set a Time, Edsby, itslearning, Sakai LMS, CANVAS, Moodle, CYPHER Learning, Kannu and Tovuti
- Industry: E-Learning
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
High Functionality, Low Intuitiveness
Reviewed on 28/7/2019
As one of many different Learning Management Systems on the market, Brightspace foots the bill as a...
As one of many different Learning Management Systems on the market, Brightspace foots the bill as a solid platform that is student- and instructor-friendly. The layout is self-explanatory, and the default settings are appealing to many users. The ability to customize course elements, while being able to make use of embedded tools, such as calendars and rubric designers, makes this learning environment a safe bet for prospective clients.
As an instructor, I do find some processes to be a bit convoluted and unintuitive. For instance, assigning grade values and having these numbers populate in the grade book can be cumbersome. In addition, grading and publishing grades can be tricky if the correct options are unselected.
Overall, Brightspace presents an aesthetically appealing and functional product that has its own quirks, while boasting a host of benefits.
Pros
Numerous design and layout options
Embedded templates for rubrics and assignments
Cons
Some functionality is not intuitive in nature

- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great for Online Learning
Reviewed on 20/11/2018
As a student my expirience with Brightspace has been nothing but positive.
As a student my expirience with Brightspace has been nothing but positive.
Pros
As a college student, I have used D2L for 3 years. I have taken a handful of all online classes whose only presence was via Brightspace. Brightspace has created a really nice online environment for classes, you can host all your content there, provide quizzes/tests within Brightspace. Theres even a discussion board for talking with other class members or the instructor. I like being able to work at my own pace, which is what an online class provides, and Brightspace provides all the features to host a well developed online class.
Cons
Auto-saving responses on tests doesn't work always. This is a relatively new feature though so, I'm sure it will get fixed soon.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very useful
Reviewed on 13/6/2023
Very easy to use
Very easy to use
Pros
Easy to use, I can view all coursework and courses and grades
Cons
Overall I like it all, nothing found that I haven't liked yet
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Average but does the job
Reviewed on 21/3/2023
I won't say it was either good or bad. My school would not let me integrate other products into...
I won't say it was either good or bad. My school would not let me integrate other products into Brightspace.
Pros
I think because it is similar to other LMS systems, it does not take long to learn if you know others.
Cons
I had to often find user YouTube videos on how to do things. Users that struggled with finding answers themselves.
- Industry: Primary/Secondary Education
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great learning source if teachers know how
Reviewed on 12/6/2022
It makes learning accessible to all with its compatibility, mobility, and clear navigation for...
It makes learning accessible to all with its compatibility, mobility, and clear navigation for first time users. Their resources provide great service and always fix the problem when one occurs.
Pros
Brightspace is flawless. It makes seeing your grades, assignments, class resources, discussion forums, and online lectures accessible from anywhere. It is compatible with every device (laptop, desktop, phones). Brightspace help services are clearly stated and always available. Great customer service skills as well.
Cons
Brightspace is not the easiest when teachers do not know how to properly use it. A simple video how to guide for each feature would enhance all aspects of Brightspace.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Very helpful tool throughout university
Reviewed on 15/12/2022
Overall positive, it was an efficient and effective tool that I used throughout university that...
Overall positive, it was an efficient and effective tool that I used throughout university that allowed me to be very successful in my courses.
Pros
I used D2L Brightspace throughout all of university. In terms of uploading any learning documents such as assignments, solutions, homework, PowerPoints, lecture videos, and more, it was always very easy to navigate and get what you need on your computer or on mobile. Navigation is very simple, and the user interface is easy to learn. The best feature was the notifications bell which I used the most to have consistent and clear updates for all of my courses.
Cons
I think there are some aspects of the user interface which could be redesigned to be more aesthetically pleasing. Some features and sections appear out of date and could use some visual improvements. The onus of including or excluding certain sections I believe is on the onus of the professor, but maybe there could be more clear instruction to them on how to best format course pages/sections.
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
As a student, Brightspace/D2L gave me the opportunity to take classes I couldn't fit in my...
Reviewed on 21/7/2018
I have gained the ability to take some higher-level courses online which are necessary for college...
I have gained the ability to take some higher-level courses online which are necessary for college admissions/success, which I could not fit into my senior year schedule due to being a busy student!
Pros
I love that I can take these classes outside of school. I am currently taking four classes on Brightspace (Sociology, Psychology, Spanish III Semesters 1 & 2) because I could not fit them into my schedule for my senior year. In addition, each class comes with a "90 Day Plan" in the course materials, which helps keep me on track; I try to do more per day than what is on the plan, as I'm trying to get most of the workload finished before school starts again.
This brings me to my next point: Working at my own speed! As evidenced by my taking four classes over the summer, I am an advanced student who is serious about her education. Brightspace gives students the flexibility of working at their own speed. Although a "90 Day Plan" is offered as a guideline, there are no daily requirements set by the software itself. As a high schooler, some days I'm just busy, plain and simple. I don't have to worry about fulfilling a daily requirement with Brightspace. Again, the flexibility of completing online courses at my own pace is invaluable to a busy student like myself.
Cons
There's not much to complain about with this software. However, there is one issue I face on the daily with Brightspace. When working on a lesson, every now and again there will be a little box that pops up warning the user that if the session exceeds 30 minutes of inactivity, they will be logged out and will have to log back in again. I understand that it is set to do this for security reasons, but it is incredibly annoying when I'm taking notes on the lesson (which takes a decent amount of time) to have to be wary of the pop up appearing.
- Industry: Primary/Secondary Education
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
A Powerful, Though Complicated, Online Teaching Platform
Reviewed on 27/9/2021
Brightspace has a wealth of features I’ve found helpful when using it in my Pre-K through 5th grade...
Brightspace has a wealth of features I’ve found helpful when using it in my Pre-K through 5th grade classrooms, but I can’t help but feel that this is more focused for older students. The interface can be overwhelming for young students, and creating and accessing tools such as quizzes and assignments can have a steep learning curve. When compared to Google Classroom, Brightspace has more capabilities, but can take more effort to set up and use properly. In elementary schools, I don’t know if Brightspace outweighed Classroom, but I can see middle and high schools getting much more out of it!
Pros
Brightspace has tons of features and capabilities that teachers and students can use in learning! Through assignments with release conditions, video and audio recording for instructions and responses, homepage customization, and much more. There are few things that you are limited to with Brightspace.
Cons
Though there are many features in Brightspace, they can often be tedious and complicated to create and use. For example, creating tests/quizzes in brightspace is a very important tool for teachers to give formative assessments. The creation tool works, but takes many more steps and work when compared to other quiz creation tools, such as Google Forms. This applies to almost all features on Brightspace. When using this with younger students - Pre-K through 5th grade - that can take a toll on time and learning.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
D2L Brightspace
Reviewed on 29/12/2022
Tracks students progress and grades so that students and faculty may track student progress.
Tracks students progress and grades so that students and faculty may track student progress.
Pros
It is easy for faculty and student to use and integrates with publisher assignments.
Cons
There is nothing that is missing to that I don't like about D2L.
- Industry: Accounting
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Brightspace was easy to learn as a student!
Reviewed on 22/1/2019
It allows for great communication between students and teachers and overall was simple to understand...
It allows for great communication between students and teachers and overall was simple to understand from both perspectives!
Pros
I enjoyed the formatting and how easy to use brightspace was compared to the previous software my university used. It made tracking grades and all of the content my teacher posted so much easier to follow. It also shows how your grades were compared to other students and allows you to track your own performance.
When I was a TA, it was also really easy to post news items, enter grades and insert comments on students' papers.
Easy to understand for all users!
Cons
It can be difficult to operate on mobile devices - there are less buttons to navigate the pages but it's not impossible to use.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great online classroom tool
Reviewed on 14/4/2022
Pros
It’s easy to see what’s next/where you’re at. Cuts down on much of the visual clutter and steps you need to take to get where you want.
Cons
It could be a bit slow at times, but I think that was a server/isolated IT issue.

- Industry: Higher Education
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Simple for students, set up takes work
Reviewed on 13/10/2019
Very happy with it from a student side when the faculty take time to set it up. But setting up a...
Very happy with it from a student side when the faculty take time to set it up. But setting up a good classroom can be more work than teaching.
Pros
Have used Brighspace as a student and as a faculty. As long as the faculty sets it up well it is exceedingly easy to navigate. The features really benefit the educational experience.
Cons
Setting up the individual course takes time. I felt like I needed to be a coder to actually use to features. We have two full time hired staff to help keep the online classes in this running. Also, the email is ridiculously complicated.
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic for everyone from beginners to people who want to do some unique activities and...
Reviewed on 19/7/2019
Pros
I was recently employed by Texas Christian University as an adjunct professor, and this was the first time I had ever taught a class at a different university. I had never used Brightspace before and to be honest I was a little bit overwhelmed with it at first. There are so many different functions and options that at first glance it seems like it will take months to learn. However, I think their help section is really user friendly and within a day I had my class pretty much set up. I love all of the more advanced grading features and automatic % calculations that this does, it saves so much time as I used to do this all in Excel. Also, I was only on campus once/week and was driving from over 40 minutes away on days that I was there. So, having office hours on days off was pretty much not going to happen. However, Brightspace has an amazing feature that can connect you to students over video chat from anywhere! This allowed me to have more personal 1-on-1 time with students who needed help while not having to drive all the way to campus!
Cons
There is quite a bit of a learning curve to get to the more complex stuff, but after you learn it your productivity skyrockets.

- Industry: Higher Education
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
The BEST resource for school
Reviewed on 27/12/2018
Pros
This resource carefully organizes all your school material. It allows for each class to have a separate section. It is like a virtual binder. Teachers can upload quizes, tests, and any additional material. Such a great resource for any age student. I have been using it for over 6 years now.
Cons
It sometimes glitches which makes it difficult to submit assignments, look up something, but that will happen with any software.
- Industry: Education Management
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Software for Universities to use!
Reviewed on 10/2/2019
Absolutely one of the best softwares for courses on the market. Highly recommend and it is used at...
Absolutely one of the best softwares for courses on the market. Highly recommend and it is used at the top universities in the country.
Pros
D2L is the most organized and functional software for universities to use. Students have one place to access all their courses and find all information they need. Using d2L, professors post all the content from their course and organize it however they want. Quizzes, discussions, and assignment drop boxes are found on D2L as well. D2L provides easy online accessibility for both teachers and students, making going to school a much easier task.
Cons
The due dates for assignments get confusing, not sure if thats a user error via professors, but they always seem to have to email student to say they don't know how to change the due date for certain assignments.
- Industry: Higher Education
- Company size: 201–500 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
The Right LMS for Our Environment
Reviewed on 13/12/2019
I mostly encounter the platform when working a project seeking to integrate with the product. To...
I mostly encounter the platform when working a project seeking to integrate with the product. To this point, I haven't been limited much on what I can do from an ETL or integration perspective.
Pros
Brightspace offers a clean UI and flexibility to meet our LMS needs. Our faculty and student body enjoy using it daily to manage course activities. Our staff like the openness of the platform for implementing new integrations and working with data.
Cons
We've had significant issues with the vendor-provided API in the past. We push grades from Brightspace to our SIS to populate student transcripts. When the API stopped working, it left us in a tight spot. Thankfully, the newer API seems more reliable.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
I have used D2L almost daily for years and have never had an issue getting the info I need.
Reviewed on 17/1/2018
Pros
I have loved using D2L for both my undergraduate and graduate studies. It has made submitting and keeping track of my assignments very easy. I love that it keeps everything on one easy to navigate website. I don't know what other options are out there, but I can't imagine anything being more user-friendly for students than this!
Cons
I did not realize course access expires when I first started using D2L for my school work. I didn't bother downloading a lot of my class materials to my computer beacuse I assumed it would always be there for me to reference. I looked back a year or two later and saw that my classes had disappeared. I understand why, but I really wish there was a counter or notification before course removal so I could download any content I wanted. This is probably something managable by the school, but it would be great if D2L would notify the students.