NEOGOV Reviews

Works so good with integrated modules of both recruiting and developing. Rewarding feature also nice to have, encourages employees to refer someone that know. Also great for looking at the life-cycle of an employee which can be presented to management.

The general usage is not so fast, sometimes it is needed to just copy and paste from some data but it doesn't let. So if the limitations can be lifted, it will be perfect.

Seems more user friendly. Last system was difficult.

Wanted a little more hands on training.

All classes and events were great as well as the atmosphere

Hotel needs improvement inside and out. No waters, no coffees.

Application submissions; ability to update recruitment status providing transparency with applicants; ability to hire multiple positions under one exam plan; onboard.

Analytics. A lot of movement to get to the next step or screen.

Love all of the options we are able to utilize

Wish we could get more products but so expensive

Y’all implement features that are really helpful (goal alignment, new hire feed, etc)

Sometimes the functionalities don’t seem to work consistently. For example, we’ve run into issues with Candidate Texting after implementation - where text templates don’t work properly when prompting before the referred list. Customer support is kind but many times the depth of the tickets can’t be met which causes long delays in resolving issues

I love the products but the customer service is amazing

Integrations arent REALLY integrations. That could use some work. Getting courses in & iut of LEARN can be cumbersome

The easy to use. The drop downs and selection process is great.

All the reports that are ready and easy to get, makes more work for me, in a great way. So not really a con!

Various modules for different HR tasks and duties.

Not all modules are user friendly. Must take time to learn and remember steps of modules.

Intuitive and easy to set up. I look forward to having all of the modules talking to each other.

Some of the IN limitations such as, not flagging repeat candidates for the same position to indicate was interviewed in the past.

The customer service that we get for issues that emerge.

A less than ideal implementation of onboard with our implementation consultant.

How it is tailored to the public sector and addresses functions specific to us.

Sometimes there isn’t enough integration between products even though they all work together.

The ease of use and customization make it enjoyable and easy for our new staff to learn and use

I wish you didn’t have to have multiple modules to updates various parts of class specs and positions

Its user friendliness and all the modules it has to utilize. Also love rhat for the most part customer services is always accessible and eager to help with any issues.

How some.of the products take to much time as far as steps AND how some of the functions are not easily compatible.

Very user friendly! The option to give suggestions.

There are limitations on some of the features.

The community a the service. The level of care has not changed in 17 years!

Nothing it’s been amazing! We use every product!

I love how it communicates with other neogov products, being able to send offer letters, move applicants through with good communication options and letters we can build and customize ourselves.

I wish we could send multiple offer letters if needed. For example our police department needs a conditional offer and final offer with different information.

I like the automation, being able to create templates, scheduling is super convenient and bulk actions/notices.

I wish there was a way to save what details you view when you see the list of candidates, i dont need most of the info shown and i have to uncheck to see list. I don't like how quickly it times me out. I don't like that if you click twice on one of the sections to the pie circle, it will list all the candidates. Sorry if this doesn't make sense, I'm not all that familiar with the terminology.

Integration with background check companies, analytics, and great customer service.

Can be unintuitive to trouble shoot errors at times, requiring our team to keep notes on how to fix issues.

How easy it is to manage and navigate and clear

How shortly it times out and I need to re log in

Opening ceremony. Statistics info was amazing and the guest speaker. The swag of course ……every year🩷

The change in hotel but I know it was inevitable.

Everything for recruiting is in one place

There are sometimes too many steps to complete each action