Overall rating

4.5 /5
(6)
Value for Money
4.8/5
Features
4.3/5
Ease of Use
4.7/5
Customer Support
4.8/5

100%
recommended this app
Sort by

6 Reviews

Lukas P.
Overall rating
  • Industry: Design
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A software that perfectly suits our needs

Reviewed on 10/6/2022

I have been using Collabit for the past few months, and I have had no problems with the platform. I am very happy with it and would recommend it to other people.

Pros

I like Collabit because I can easily share documents, chat and work on projects together with my team members no matter where they are located. All processes that were crucial for our business are automated.

Cons

At the moment, I don't see any disadvantages.

Response from Collabit Software

Thank you for an excellent review!

Holly P.
Overall rating
  • Industry: Utilities
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Collabit

Reviewed on 16/6/2022

Pros

Being able to see site information/booking in/ etc

Cons

It would be good if automatically recurring contracts renewed by themselves instead of admin having to renew manually.

When updating information, the system can be slow to show the changes & I quite often have to refresh the screen as I get error messages quite a lot.

Response from Collabit Software

Thank you for this great review. Glad you like the system.

Nicola S.
Overall rating
  • Industry: Facilities Services
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Collabit - Surevent

Reviewed on 16/6/2022

overall collabit has been a positive forward step for the company, and start up glitches are expected. Everyone is taking to it well.

Pros

Ease to use, remotely able to use even when signal on phones are down. Ease of flow through the process of completing jobs.

Cons

Software glitches seem to happen a lot especially the more we use it. Downloading of jobs can take a while to come through to our engineers.

Response from Collabit Software

Thank you for this excellent review.

Nigel V.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best in class software

Reviewed on 28/3/2022

Excellent

Pros

This system works well because you don't need any other software in your business. Got rid of all spreadsheets and long winded processes.

Cons

Not many cons. They develop very quickly so it means that anything missing is added within months.

Alternatives Considered

Joblogic, BigChange and simPRO

Reasons for Choosing Collabit

Needed to achieve goals in efficiency and give better customer service.

Reasons for Switching to Collabit

Collabit is easier to use and can be customised a lot more. The other software packages force you to work in the way they have designed their systems. Collabit can change the forms, rules and work flows with ease for every different type of job. Very powerful.

Response from Collabit Software

Thank you Nigel.

Mandie B.
Overall rating
  • Industry: Facilities Services
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

APC Compliance Ltd

Reviewed on 16/6/2022

Exceptional value for money and customer support

Pros

The customer service team is exceptional. They have been very helpful with the implementation of the software

Cons

There is not enough reporting functionality. Ie printout of what has been invoiced each month etc

Response from Collabit Software

Thank you for this review. We are looking to continually increase the reporting functions within Collabit and you should see more reports and dashboards in the system over the next few months.

Ekim A.
Overall rating
  • Industry: Facilities Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Field / Operations Manager Review

Reviewed on 23/6/2022

When the system was working well, it was smooth and easy and it help increase productivity and efficiency in work flow. It was easy to teach new starters because the system interface was user friendly.

Pros

Collabit gave the user a lot of capabilities of modifications to meet user requirements. It was easy for office staff as well as field service engineers to use.

Cons

The system off-line mode was temperamental. The system sync feature was using alot of data and without phone signal sometimes could not function at all. This was most annoying whilst in a basement with a client and not being able to complete a task.

Response from Collabit Software

Thank you for this review. Your feedback is very important to us. We have recently upgraded the mobile app to improve the offline mode issues you mentioned so that should not happen any longer.