Deltek Vision

4.1 (471)
Project management tool for professional services managers.

Overall rating

4.1 /5
(471)
Value for Money
3.7/5
Features
4.0/5
Ease of Use
3.6/5
Customer Support
4.0/5

80%
recommended this app
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471 Reviews

Verified Reviewer
Overall rating
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Time Sheet

Reviewed on 16/10/2020

Easily grasped concepts to charge time and expenses for projects and clients.

Pros

Deltek Vision makes tracking and charging time easy and plane to see. User interface is seamless and very organized.

Cons

Can be overwhelming at first as its a very straight forward presentation of an interface, but quickly understandable.

David
Overall rating
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Twelve Years as a Deltek User

Reviewed on 15/11/2016

In 2004, the professional services firm I worked for was managing a $10M/year business using Quickbooks. It was clunky and problematic, with no real analytic capability (i.e., where and how were we making money). I investigated various solutions, and discovered Deltek Vision. We hired an outside consultant to install and configure Vision for us,and life changed. We suddenly had a true business management solution. As the CFO, I finally had a tool that could give me true insight into the underpinning of our business,and where were profitable (and where we were not).

Two years later, at a architectural firm, I inherited Axiom Protrax, practically a DOS-based solution. I quickly tired of operating with a 20-year old platform, and advocated for Vision. Having experienced one implementation,I was not enthused with dropping $60K for an outside party to tell me what to do to configure the system. So, over three months,I single-handedly configured and implemented Vision at a 50-person architectural firm. And it has made all the difference. Vision has continued to grow, through internal development and outside acqusition, and through it all they have maintained a consistent look and feel to the product. Adding functionality without detracting from the user experience. And their customer support has remained top-notch. I love the quick chat. If I just have a quick question, I can go quick chat, and quickly resolve my issues.

I love this produce, and it meets the needs of my business.

Pros

The user experience. The ability to customize the interface. The ability to quickly drill down into reports.

Cons

It is such a rich,deep product that some of its functionality remains unused.

Kevin
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Comprehensive software solution, but plan on building your processes around it

Reviewed on 7/3/2017

I've been the Vision champion in our organization since 2008 when we began to use it. Vision has been steadily improving over the past 10 years and also been getting left behind in innovation. Over our time with Vision we've evaluated other software at a few points and have not found a single solution that can provide a similar integrated experienced. The power of Vision and the reporting is built on Microsoft's SQL engine, but it does require users to be invested in learning it's use to get the most out of it. Without proper time devotion, training, and some trial and error it does leave users frustrated.

Along with the power of the product comes a lot of over-complication and reported amounts that often aren't as expected or isn't fully explained or clear on where the data is coming from and what it means. This is probably the primary problem with Vision in my eyes - data labeled in one area of the program isn't the same as data reported under the same or very similar label in another part of the program.

The end user experiences and ease of use is greatly lacking, but should be vastly improved as Vision is (finally) becoming modern and migrating from a .NET platform to a HTML/web-based platform. This upgrade shows promise of having better end user use and intuitiveness. We are hopeful that Vision will continue to be a tool for our company for many more years.

Pros

Powerful reporting and a mostly, all-in-one solution for managing our firm and projects

Cons

Usability. The lack of a user to be able to sit down with the product and pull the data they want without significant training. Data reported is calculated differently in part of the software - revenue in one area is actual billed amount while revenue in another is hours worked times billing rates.

Verified Reviewer
Overall rating
  • Industry: Civil Engineering
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great tools for Project Managers

Reviewed on 30/12/2019

I believe this program is a significant upgrade over my firm's previous time tracking program. We should see the benefits within several months.

Pros

This is the second iteration of Deltek that I have used and there have been great additions since the last version I used. There are so many great tools for project management and tracking performance metrics. I particularly like the ability to schedule your work and availability -- this is great for work sharing with different offices/teams.

Cons

There is a bit of a learning curve to get yourself up to speed using all of the programs capabilities, but there are good resources and tutorials available to make sure you are getting the most out of the product. If you are only using it for timesheet purposes, I am not sure it is worth the extra cost.

Reinaldo
Overall rating
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Deltek Vision is a solution for professional services companies.

Reviewed on 22/5/2018

A single piece of software to manage project-based accounting. Timesheets, expense reports, general ledger and everything else are in one place. Clear vision can help each strategy goal so that the organization grows and gains more work. It provides crucial data in real time through graphic charts in roles, customizable reports and alerts. Account managers and public accountants can clearly see each project and allow easy-to-use project reports. The customer service is also amazing.

Pros

Deltek Vision is very good because it offers updated data in real time through graphical charts in roles, customizable reports and alerts, it also allows companies that manage all financial aspects, Deltek Vision is a software solution that allows to use customized design modules and forms modules for the preparation time of the proposal. With Deltek Vision you can support each strategy goal for the organization to grow and earn more work.

Cons

It happens that in some reports, you can not easily change the information that is being clicked on the items you want to display. Module cabinets are not available. The reports are too many options, but they do not have options that allow us to visualize with greater clarity.

Sarah
Overall rating
  • Industry: Architecture & Planning
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Great to Track Project Data, but Graphics are Dated

Reviewed on 1/8/2022

Works great for timesheets, tracking project data, and expense reports. Just don’t expect the program to be anything fancy or flashy

Pros

Great resource for keeping tabs on project data/business development/customer database for All clients. Haven’t delved into the project management components myself, but hear that they are pretty good too.

Cons

For a software to support the architecture world I am floored at how ugly and dated the interface looks. We have some architects who think it looks too ugly and refuse to use it which is a massive headache. Would love to see it get a redesign or face lift.

Also it’s difficult to see longer project names - they get cut off in the scroll view. Pulling reports isn’t super intuitive either

Nick
Overall rating
  • Industry: Architecture & Planning
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

An important tool done well, albeit a little blocky

Reviewed on 15/4/2019

Pros

It's software that brings a number of important business tasks into one place and keeps them organised well. For audit sake in a large business, this is a must.

Cons

Without training, it's not user friendly. However with appropriate training, even the smallest amount to be familiarized with the system, it feels more user friendly and manageable to someone less savvy.

Verified Reviewer
Overall rating
  • Industry: Environmental Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best Time Tracking Software

Reviewed on 18/9/2018

Pros

I've used multiple competitors of Deltek Vision and none have been able to match it's superior quality, look and feel. One of the best in the business.

Cons

There's almost too many features! I wish I knew how more of the interfaces worked.

Verified Reviewer
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Guaranteed project organization

Reviewed on 2/4/2019

Pros

Which entrepreneur would not like to have a platform that guarantees organization and an orderly management of their work and projects? If you're looking for that, then Deltek Vision is ideal. Its functionality is fully designed to undertake a working sheet complex enough not to miss any detail.
This platform contains tools to constantly monitor the status of the project and the use of personnel. Therefore, it is an integrated system to track all financial planning data and resources. It also has the possibility that you can manage all your content through the cloud, so your information will always be guaranteed.
It is clear that this application is totally aimed at a certain target of professionals that can get the most out of it. Not everyone can manage their business and projects with Deltek Vision. Must be a trained person to interact with the program in question.
However, if you are, and you are looking for that tool that easily manages customer relationships, track opportunities and estimate project costs, then do not wait any longer and start working with Deltek Vision.

Cons

Perhaps one of the most important details that contrast with its proper functioning, is the complex structure that composes it. While it has innumerable forms and operating tools, it can overwhelm the shape of your design. In addition, being a tool for such a specific audience, it will surely cost anyone with few studies on the subject of business, accounting, and management.

Liz
Overall rating
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

A dinosaur of a program, but does what it's built to do.

Reviewed on 1/8/2018

This is good at collecting data, and relatively easy to use.

Pros

I do like that this program is super customizable, has a ton of functionality, and comes with basically it's own help team. Pretty easy to use once you get used to it.

Cons

There is so much going on, it's hard to figure out it's capabilities. The filtering on it is super specific and sometimes makes it hard to navigate.

Susan
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Used Vision's General Ledger primarily in my role to produce month end and year end financial...

Reviewed on 10/1/2018

Pros

The general ledger was easy and logical for an accountant. The work breakdown structure allowed for reporting consolidated reports as well as subsidiary level, office level, and departmental reports. Vision handled large amounts of transactions and data efficiently.

Vision offers functionality to do time sheets and expense reports remotely.

Vision has great security features that can remove access to certain areas or information based on an employees role in the Company. It is easy to remove rights immediately when employees leave the Company. In addition, roles can control who can make changes or post transactions.

Vision allows for automated reporting. For example, an Accounts Receivable report can be automatically sent to an employee's email on a scheduled basis.

Cons

The software is not logical for non-accountants. The software is primarily for A'E firms but very difficult for those users. Most of the engineers are unable to write and run project reports. When they do get a report, the report isn't easily understood.

The software is difficult to support internally and requires a database specialist to get maximum value. Vision contains a massive amount of data but the canned reports do not always offer the different types of data in same report. Unless you can write custom reports, you will have to pay expensive consulting fees.

Debra
Overall rating
  • Industry: Architecture & Planning
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Searching for data results in quick results, good report generation feature, easy to edit.

Reviewed on 7/11/2017

Information about each project such as who is the PM, lead architect, lead accountant, project location, legacy data, status, etc. is essential to our business. We can easily search for all current projects in any city, state, province, country. Our PMs use this to keep track of payments, invoices, employees assigned to the project, budget data, and documents stored on our servers can be linked from within a record. We can view other projects for the vendor or client.

Pros

It allows me to have three databases open. In my case, Projects, Employees and Timesheets. It's great to toggle between them without having to log out and in again. Data retrieval is quick. It allows me to search for very specific information so my results don't overwhelm. Data access is controlled at the user level so people cannot edit fields without proper permission. Before Vision, we used a database that contained project numbers that were preserved in the Vision database. So if we need to look up project data based on the old number, we are able to. This saves us a lot of time.

Cons

It is difficult to learn this software on your own beyond searching. There are so many features that allow us to look at the data in several ways. Most of those ways are unknown to me so training is required. I would suggest that companies provide proper training before implementing it firmwide to avoid frustration.

Jun
Overall rating
  • Industry: Architecture & Planning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Powerful yet not so user friendly.

Reviewed on 9/11/2017

Not so user friendly, too much steps to get one voucher in. Entering description is not so easy and flexible, keep getting too much error message.

Pros

Biggest help is that It has WIP feature where we can keep track or our work in progress without outsourcing to vendors. It offers full accounting functions.

Cons

In the reports, info are not easily accessible with clicking the items you want to see. VIsual weakness where it does not disclose all info in the window and cannot adjust borders left or right to fully expose all info...always need to use left and right scroll to enter or see the whole line.. voucher and invoice number too short, can't fit long numbers,
All the modules are not available...can't tell if other modules that we don't have licenses are useful to us or we need it if we don't know how it works or what it can do,,,,it doesn't give trial period like quickbooks or peachtree where we can test it for short period.

Reports are too much options but doesn't have options that allows us to see more clearly. Visual really too messy...would like to see simpler and clear reports.

Katherine
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Deltek Vision ERP Implementation needs an onsite professional

Reviewed on 15/11/2016

The controller left December 31st. The company went live February 1st. I began February 6th and I had never seen Deltek Vision before that day. Deltek Vision is a powerful, project management software which can help you have almost real-time visibility into all aspects of your business. Hi, my name is Kathy Nixon and I am a CPA, a PMP, and a professional coach. Post-acquisition mergers of systems, processes, and teams is my niche.
This assignment had me serving as interim corporate controller of a $130M+ Revenue company who was merging its three companies currently on Quickbooks all into one system, Deltek Vision.

Greatest take-aways:
1. Designate a Subject Matter Expert. It can be a Deltek Vision consultant or a third-party consultant with heavy Deltek Vision experience.
2. Develop a Steering Committee across all company disciplines and meet weekly. Decision making and joint buy-in is important.
3. Communicate, Communicate, Communicate. Communication to all areas of your organization is imperative to the success of the implementation.
4. Train, review, test, train some more. It takes a village to raise this child.
5. Designate or hire a project manager. For success, you need someone focused on all areas of this software's implementation. Setup, testing of setup, training, input, verify input accuracy, invoicing, collections, accounting and financial reporting.
6. Expect 6 months (to a year) before everyone is onboard.
7. Develop a budget which includes 5 times the software's cost. Yes, five times. It is a pay me now or pay to correct it later proposition.

Good luck! Wishing you success. Let me know how I can help.

Stephanie
Overall rating
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Deltek Vision has everything an A&E firm needs to run its daily business. From project...

Reviewed on 26/6/2017

Pros

Everything that you need is in one software program. You can plan a new project, see which employees are available to sssign tasks to, and run payroll all with out leaving the software. Reports, including custom reporting, is quick and as easy as selecting what you want the report to show and hitting preview. From there you can print or save as either a PDF or as an excel spreadsheet which makes the reports even more versatile. With the addition of iAccess it's helping the 'away-from-the-office' employees be able to check time sheets and project info from anywhere.

Cons

The learning curve for implementing features not previously used is a little steep. There's not a lot of "free" tutorials for setting up features to begin with, although you can find quite a bit of information about using features once you have them set up correctly.

Diana
Overall rating
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great product, customizable and great support

Reviewed on 27/6/2017

Centralized Project based accounting and reporting.

Pros

The customer support at Deltek is great, they are always available to help you out with questions you may have wither technically or application use. Vision is also customizable, they have a talented staff that is able to help customize the software to your business's needs. Standard out of box features are easy to use and the company is always looking for input from customers to improve it's use.

Cons

It get a little bit more on the cumbersome side to use if your a larger company, although I feel like this might in part be due to our customization of the software as well. As mentioned in my Pros, Deltek's support staff is always helpful in any situation so with their help we can usually work through any issues that occur.

Joel
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Deltek Vision Review

Reviewed on 10/6/2019

It makes planning for business finance simpler. With an amazing interface (dashboard for quick access), you can make plans and generate detailed reports needed for decision-making.

Pros

When it comes to everything accounting, this tool is reliable and effective. You can effectively manage budgeting, accounts payable, accounts receivable, revenue report and financial forecasts. Financial planning requires accuracy and detailed info and therefore, it can be daunting when you are dealing with several projects at a go that require planning. This tool saves you all the trouble and helps you plan accordingly .

Secondly, it makes organization pretty simple. You can determine which of your staff are suitable for a particular project based on previous reports detailing their performance on the project.

You can also get to the root of issues because everything is pretty much detailed. Businesses have ups and downs from time to time and having a tool that helps you get to the bottom of hindrances is an added advantage.

It guarantees you great and reliable insight with features such as payroll, mobile app, expense management and client invoice among others.

Cons

Though it fully covers planning for business in nearly all aspects, I'd really ask that they check out resource planning.

Document implementation shouldn't have hitches at all. That also should be checked.

Ginger
Overall rating
  • Industry: Civil Engineering
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Monopoly

Reviewed on 20/1/2020

We've been doing business with Deltek now for around 20 years. If another software company develops a competitive product with full project basis accounting at a reasonable price, we'd probably switch, if they have a good customer service team. Nothing beats the ability to just pick up the phone and call.

Pros

deltek allows us to track our time and expenses on a project basis. We can achieve time tracking, billing, and General Ledger activities within one software.

Cons

Deltek Vision is built for large organizations. It is cumbersome in a small office setting to maintain all of the text libraries. The customer service requires that you submit a case online if you need assistance, and then wait for a response, which oftentimes is not timely.

Eric
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

EMajor Civil Engineer Review of Deltek Vision

Reviewed on 11/4/2017

I have used many of the tools in Vision, including the new iAccess and am excited to see what continues to improve. I do have one wish that i hope could be granted and that is to have iAccess show the project task and phase (not just the number) when your cursor is in a cell to enter time, like it shows in Vision. That way it will allow a double check as a user enters their time, I have found more errors when team members are using iAccess because they may not realize they are entering a code for ROW in Phase 53 and it should have been Utilities in Phase 52. And the line chart showing actual and planned progress will become a great asset. Thanks

Pros

Ease of tracking time and ability to break down complex projects and filter billings.

Cons

iAccess doesn't show a project description when entering cells, see comment in review

Charles
Overall rating
  • Industry: Public Safety
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Project and Project Financials

Reviewed on 7/3/2017

Like most full service attempts, Deltek has it strengths and weaknesses. It is ties financials and projects together very well. Integration of the time-sheet is an asset. The ability to charge time to Opportunities would be a major enhancement.

Report is difficult. Though there is an adhoc capability the compartmentalizing of data in info centers makes it impossible to create needed reports with the base software. I understand there are add-ons, but I haven't used them.

The Project Planning module leaves a lot to be desired. It is not intuitive and is missing many features required; e.g. robust gantt charting, dependencies, automatic links to projects, etc.

Pros

Strong link of time-sheet charges to projects

Cons

Compartmentalizing of data such that reporting is difficult.
Lack of more advanced project tasks tracking.

Jarred
Overall rating
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Rigid, Dated Software

Reviewed on 20/3/2018

I'd recommend looking for software that meets your needs and that can integrate with other software. There are so many features that could really make this a great product, but the company won't invest what it takes to make this better for their clients.

Pros

Single-piece of software to handle project-based accounting. Timesheets, expense reports, general ledger and everything else is in one place.

Cons

Reporting is difficult, even using out-of-box reports. The accounting functionality is clunky, and it's not state-of-the-art software in any of the areas that it handles. Implementation is expensive, and it's difficult to get the information needed to run your firm.

Eric
Overall rating
  • Industry: Management Consulting
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 4.0 /10

I wish Deltek was more intuitive to use

Reviewed on 31/5/2018

I have not attempted to use Deltek for anything other than submitting my regular time sheet. I am aware that there are other uses which could potentially add value for a business.

Pros

I use this project to keep track of my time sheet on a bi-weekly basis. I like that Deltek allows for comments to be entered under for each day so I can easily communicate to my supervisor all of the work that I did during the pay period.

Cons

There was a bit of a learning curve in regards to launching the application on my PC. It was not as intuitive as I had hoped it would be.

I also sometimes experience difficulty when attempting to save the time sheet data I have entered in. This happens most often after my computer has been left idle with the application still running in the background.

Patrick
Overall rating
  • Industry: Civil Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Inter-connectivity is a problem

Reviewed on 20/3/2017

Connecting CRM functions to MS Outlook is a continuous and long-term weakness (for over 10 years). Project planning connectivity to MS project is also very spotty - works sometimes, most of the time - it does not work. Reporting has always been a problem - not enough flexibility. Same for search capability - often fields are not available that are needed for proper selection of records. All of these issues have been raised many time via cases over the years - they never seem to get fixed.

Pros

It has powerful features - the connection between financial data and project planning is a real plus.

Cons

Lack of flexibility and inter-connectivity is a constant frustration.

cecilia
Overall rating
  • Industry: Architecture & Planning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My Vision experience

Reviewed on 22/3/2017

this begins our 4th year of Vision use after a conversion from QuickBooks. there is no other software I'm aware of that has the project reporting capabilities that Vision does; sometimes it's a little overwhelming. It would be nice if some of the "standard' reports would be created a little different to become another standard report. On the minus side, our Project Managers have complained that you have to put the same information in too many places; that it would be nice if the same info flowed into all the other of Vision.

Pros

everything is integrated: project, accounting, marketing, leads, conferences

Cons

different elements can be very, very technical

Nancy
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Deltek Vision Cloud SAS

Reviewed on 29/3/2017

I have been using Deltek Vision for approximately two years. Company provides professional services, so mainly T&E projects, a few fixed price projects. Integrated T&E and financials works very well. Standard reports provide most of what we need and have found customizing easy to do. Mainly using accounting, billing, T&E, reporting. Setting up new projects, new employees, new vendors, and new clients is pretty simple. However, some of the backend setup, such as Revenue Methods is complicated, so we've had to hire a consultant a couple of times. Deltek Customer Support has been great. Prompt response time and great follow up. No issues with system availability either.

Pros

Integrated T&E with financials.

Cons

User manual does not provide enough detail on configuration. Anything complicated requires use of a consultant.