Access LMS Reviews
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18 Reviews
- Industry: Insurance
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Access LMS User Experience
Reviewed on 24/12/2024
Overall, I would rate it 8.5 out of 10 based on my three months of experience with your LMS.
Overall, I would rate it 8.5 out of 10 based on my three months of experience with your LMS.
Pros
This is highly user-friendly and effectively meets the end user's requirements.
Cons
You need to make some improvements to the Assessment section, including incorporating multiple-choice questions, essay-type questions, and drag-and-drop assessments.
Response from The Access Group
Hi Harsha - Thank you for your review! We're pleased to hear that the product meets your requirements. We'll be sure to pass your feedback along to our team. Thanks again,
The Access Group
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fantastic LMS
Reviewed on 23/12/2024
Great system. Works well for staff and easy to administrate. All our learning is in one place.
Great system. Works well for staff and easy to administrate. All our learning is in one place.
Pros
All training is in one place and is easy to navigate.
Cons
Can be very slow sometimes. Often errors when uploading documents.
Response from The Access Group
Hi Leanne, thank you for your positive review! We'll pass your feedback along to our team.
- Industry: Utilities
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Clunky but does the job
Reviewed on 20/12/2024
While it funtions as a tool for individuals to access training, and the ability to tailer training,...
While it funtions as a tool for individuals to access training, and the ability to tailer training, the frequency, set up expiring etc. is fully customisable and relatively easy to sort, it feels as tho some serious investment is needed into the overall trainee interaction experience. IT feels like this product wasn't consumer-tested...
Pros
The detailed ability to fully customise the issuing of training, the frequency, expriy, custom certificate management.
Cons
The UI and general ease of use. Generally speaking, the system is quite clunky and it can take various clicks to get and see what really matters. For individuals who do just training, the content isn't there at first glance - There are many features, boxes, and areas to enter that aren't necessary for the individual. There ought to be a different view between the trainee & Trainer/Administrator on the system.
Response from The Access Group
Thank you for your feedback. We appreciate your insights on customisation and ease of use. We're continuously working to improve the user experience and will take your comments into account as we enhance the platform.
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
LMS just got easy!!
Reviewed on 30/12/2024
Really good - with excellent responsive support from the helpdesk and our dedicated support
Really good - with excellent responsive support from the helpdesk and our dedicated support
Pros
The ease of use and flexibility to design and bespoke as we wish to!
Cons
The initial homepage cannot be tailored to our own homepage
Response from The Access Group
Thank you for your review! We're thrilled to hear you find the system easy to use and appreciate the flexibility. We’ll take note of your feedback regarding homepage customisation. Thanks again, The Access Group.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
LMS Supportive
Reviewed on 21/12/2024
the building of the system really put us off, we did it back to front as the person who was...
the building of the system really put us off, we did it back to front as the person who was supposed to be our consultant was booked in the wrong order, however now up and running it is easy to use
Pros
once set up correctly it is easy to choose from the library/add/remove learning
Cons
the building of it the consultant wasn't great, not compared with other products such as people planner and care planning he was more of a show and tell not an assist type of person.
Response from The Access Group
Thank you for your valuable feedback; we’ll be sure to pass your comments along to our team to help improve the experience for future users.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Mixed journey - however we have persevered with Access LMS and it is getting better
Reviewed on 20/12/2024
In honesty its been a difficult journey, we were migrated from our original system coming up to 3...
In honesty its been a difficult journey, we were migrated from our original system coming up to 3 years ago and ran into lots of problems, resulting in high volumes of support tickets with extremely slow response times, so much so that we ended up finding fixes ourselves that support could not find. We have had regular changes in account management - usually only communicated after the fact, however we are happy with our current account manager/support.
Over time the support has improved and our issues are getting fewer - or where we do have issues the support team are (now) fantastic and work quickly to resolve queries.
The new look on first impressions looks good and more user friendly for a learner (was previously a heavy 'admin' feel.
Pros
Range of content available. Ability to create own learning, events management, reporting features - its a one stop shop for everything we need in an LMS.
Cons
We have had quite a journey with issues however things seem to be getting better. We still have issues but the support team is much more responsive and we seem to get resolutions quicker too.
The amount of admin time the system required where issues were high volume.
Response from The Access Group
Thank you for your honest feedback. We're glad to hear that things are improving, and we appreciate your patience throughout the journey. We're committed to continuing to enhance your experience and support.
- Industry: Human Resources
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
An advanced tool for learning management
Reviewed on 10/12/2024
10/10, no complaints at all. The tool is a huge improvement on the last LMS software I've used.
10/10, no complaints at all. The tool is a huge improvement on the last LMS software I've used.
Pros
The ease of access (SSO) is refreshing and the tool is quick and intuitive to use for admin management. The support I receive is timely and efficient ([sensitive content hidden] is excellent). The tool has so much scope for changing the way we manage compliance and regulatory training, oversee review process and provide induction support. I've not even played around with a lot of the features we have access to - the scope of the tool is endless.
Cons
Nothing to grumble about. If I had to pick any negatives it would be a lack of quick access menus for Admin or ability to remember frequently accessed content. (Have to manually search for everything)
Response from The Access Group
Thank you Sam for your positive review! We're glad to hear you're enjoying Access LMS. We'll continue to work on improving features for an even smoother experience.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Navigating Access LMS:Its Strengths and Weaknesses
Reviewed on 23/12/2024
Overall, it is good the glitches in the system just leave it as frustrating in completing tasks and...
Overall, it is good the glitches in the system just leave it as frustrating in completing tasks and not being able to fully track these can feel like reliance on the accuracy of these is questionable reduces trust and confidence in the product.
Pros
The ability to sign people in for training there and then as attended electronic registration - being able to use the note function to add notes on each candidates that attended.
Cons
At times the registration doesn't pull through, therefore and it has left records showing as not completed and additional checks need to take place and then it leaves spending most time checking to see passed and attendance has gone through. Additionally there have been times I have done it and it's then later shown as not completed. Also in addition to this when individual candidates are accessing the system to complete elearning it is super slow to load and means people aren't able to access.
Response from The Access Group
Hi Stevie, thank you for your feedback. We are actively working on improving the performance and reliability of the platform. Your insights are invaluable, and we appreciate you sharing them with us. We’ll share this feedback with our team.
- Industry: Health, Wellness & Fitness
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Better but still needs some tweaks
Reviewed on 27/12/2024
I have access to most of LMS features, now I know more about it and it has become better over time...
I have access to most of LMS features, now I know more about it and it has become better over time however, I do think there's additional features which could be added. Better reporting ie SEMPs broken down into service groups. Options for users to add their own outside certificates.
Pros
I like that it has alot of accessible course available outside of the mandatory and statutory courses.
Cons
it's not very user friendly - we always have issues with people having issues on how to complete the assessment following a course. The process to upload certificates and update the reporting aspect is very long winded.
Response from The Access Group
Hi Samantha, Thank you for your feedback! We're glad the system has improved for you and appreciate your suggestions for better reporting and more user-friendly features, which we’ll pass on to our team.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good LMS system
Reviewed on 23/12/2024
Overly it has been fairly good, I am happy with the service provided
Overly it has been fairly good, I am happy with the service provided
Pros
App is very easy to use from a learner stand point.
Cons
Sometimes can be glitchy, however support team are quick to come back with resolutions
Response from The Access Group
Thank you for your positive review! We’re glad the app is easy to use and that our support team has been responsive. We appreciate your feedback and are happy you're satisfied with the service.
- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Average LMS system
Reviewed on 30/12/2024
Lot of bugs found within the first year, but we're hoping this second year will be better now we've...
Lot of bugs found within the first year, but we're hoping this second year will be better now we've ironed the bugs out.
Pros
The abilities available within the LMS, reporting, analytics and other stuff is great when they work.
Cons
The site often runs very slow, it doesn't allow full customisation of themes, and there is a lot of duplicated titles or content supplied by the LMS, making it very difficult to assign the correct content.
Response from The Access Group
Thank you for your review! We're glad you find the reporting useful and appreciate your patience as we work to improve performance and customisation.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Feedback on Access LMS
Reviewed on 23/12/2024
While I initially encountered some challenges learning to use the system, the support service has...
While I initially encountered some challenges learning to use the system, the support service has consistently been very helpful.
Pros
The interface is easy to use for creating courses and events.
Cons
The layout and navigation could be more user-friendly, although the new version is significantly more appealing.
Response from The Access Group
Hi Monica, thank you for taking the time to share your feedback. We really appreciate it, and we'll be sure to pass on your kind comments to the team.
- Industry: Sports
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy to use and great functions
Reviewed on 26/12/2024
easy to use, easy to track and set reminders on staff training.
easy to use, easy to track and set reminders on staff training.
Pros
The amount of reports you can pull off really helps us understand how the system is being used.
Cons
That you cant download multiple training certificates at a time.
Response from The Access Group
Hi Clare - Thank you for your feedback! We're glad to hear you find the system easy to use. We will pass your feedback along to our team. Thanks again, The Access Group.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
works really well
Reviewed on 24/12/2024
it works very well and is easy enough to use
it works very well and is easy enough to use
Pros
It is very easy to use and clearly shows what learning you need to complete and the ones you have already completed.
Cons
When trying to complete a course you may have read the information provided but it wont let you move on for a set amount of time.
Response from The Access Group
Hi Chanel - Thank you for your review! We're happy to hear that you find the product easy to use and user-friendly. Thanks again, The Access Group.
- Industry: Civic & Social Organization
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Access LMS lets you get training done
Reviewed on 22/12/2024
A convenient and effective learning tool
A convenient and effective learning tool
Pros
Its convenient to do when you have some downtime where ever you might be
Cons
Its much improved but previously there were some courses that had elements you needed to interact with that weren't too obvious and you could get stuck.
Response from The Access Group
Thank you for your review! We appreciate your feedback and are glad to hear you find Access LMS convenient and effective.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review of our Unicorn System
Reviewed on 31/1/2023
Great that we can track everybody and run reports. Love how user friendly it is [sensitive content...
Great that we can track everybody and run reports. Love how user friendly it is [sensitive content hidden] is fantastic and has been a great help. he is an asset to the compony and he goes above and beyond to sort our queries and answer any question we may have. Once we gain the CISI API link that will be great as it will allow individuals to easily export and import activities from their CISI logs into Unicorn and vice versa.
Pros
I like how it is user friendly and its easy to get content out to people. Good how the LMS also captures SMCR, T & C etc and this is an area that we will be developing going forwards.
Cons
Did not really get to know fully at set up what we needed. i think more time spent with the customer would be better going forwards to gain an insight into the type of firm and what the LMS is to be used for. I think looking back we could have set things up as part of the original set up that we did not know about at the time, which is a little disappointing.
Response from The Access Group
Good morning - Thank you for taking the time to share your feedback. We really appreciate it, and we'll be sure to pass on your kind comments to the team. Thanks again, The Access Group
- Industry: Insurance
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Access LMS
Reviewed on 31/1/2023
Pros
We use this LMS in conjunction with the CII which gives us the added benefit of accessing content to prepare for CII professional qualifications. Another key feature is the CPD record allowing us to easily track CPD hours and course completion rates. Access are continually updating the product with new features, such as registration rule templates, email templates and course rating display. They have also taken on board a number of our requests and implemented them into the system.
Cons
The back end can sometimes feel a bit clunky but we are currently moving into their workspace app which will offer a more modern feel and new features related to analytics and reporting data.
Response from The Access Group
Good morning - Thank you for taking the time to share your feedback. We really appreciate it, and we'll be sure to pass on your kind comments to the team. Thanks again, The Access Group
- Industry: Banking
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Access LMS Review
Reviewed on 31/1/2023
overall the support given by the tech specialists [sensitive content hidden] the relations manager...
overall the support given by the tech specialists [sensitive content hidden] the relations manager has really improved the companies relationship with access. it is easy to use and you can get reports very easily.
Pros
i find it easy to use, the learning Access provide is of good quality.The support given by [sensitive content hidden]
Cons
could be modernised, the learning videos are good, but comparing to other videos watched via linkedin of other providers i can see they are more modern. The look and feel of the LMS can be improved also, making it more modern
Response from The Access Group
Good morning - Thank you for taking the time to share your feedback. We really appreciate it, and we'll be sure to pass on your kind comments to the team. Thanks again, The Access Group