Access LMS

4.1 (18)
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Support the learning and development of your employees.

Overall rating

4.1 /5
(18)
Value for Money
4/5
Features
4.1/5
Ease of Use
4.2/5
Customer Support
4.3/5

89%
recommended this app
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18 Reviews

Harsha
Harsha
Overall rating
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Access LMS User Experience

Reviewed on 24/12/2024

Overall, I would rate it 8.5 out of 10 based on my three months of experience with your LMS.

Overall, I would rate it 8.5 out of 10 based on my three months of experience with your LMS.

Pros

This is highly user-friendly and effectively meets the end user's requirements.

Cons

You need to make some improvements to the Assessment section, including incorporating multiple-choice questions, essay-type questions, and drag-and-drop assessments.

Response from The Access Group

Hi Harsha - Thank you for your review! We're pleased to hear that the product meets your requirements. We'll be sure to pass your feedback along to our team. Thanks again,
The Access Group

Leanne
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Fantastic LMS

Reviewed on 23/12/2024

Great system. Works well for staff and easy to administrate. All our learning is in one place.

Great system. Works well for staff and easy to administrate. All our learning is in one place.

Pros

All training is in one place and is easy to navigate.

Cons

Can be very slow sometimes. Often errors when uploading documents.

Response from The Access Group

Hi Leanne, thank you for your positive review! We'll pass your feedback along to our team.

josep
Overall rating
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Clunky but does the job

Reviewed on 20/12/2024

While it funtions as a tool for individuals to access training, and the ability to tailer training,...

While it funtions as a tool for individuals to access training, and the ability to tailer training, the frequency, set up expiring etc. is fully customisable and relatively easy to sort, it feels as tho some serious investment is needed into the overall trainee interaction experience. IT feels like this product wasn't consumer-tested...

Pros

The detailed ability to fully customise the issuing of training, the frequency, expriy, custom certificate management.

Cons

The UI and general ease of use. Generally speaking, the system is quite clunky and it can take various clicks to get and see what really matters. For individuals who do just training, the content isn't there at first glance - There are many features, boxes, and areas to enter that aren't necessary for the individual. There ought to be a different view between the trainee & Trainer/Administrator on the system.

Response from The Access Group

Thank you for your feedback. We appreciate your insights on customisation and ease of use. We're continuously working to improve the user experience and will take your comments into account as we enhance the platform.

Heather
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

LMS just got easy!!

Reviewed on 30/12/2024

Really good - with excellent responsive support from the helpdesk and our dedicated support

Really good - with excellent responsive support from the helpdesk and our dedicated support

Pros

The ease of use and flexibility to design and bespoke as we wish to!

Cons

The initial homepage cannot be tailored to our own homepage

Response from The Access Group

Thank you for your review! We're thrilled to hear you find the system easy to use and appreciate the flexibility. We’ll take note of your feedback regarding homepage customisation. Thanks again, The Access Group.

katie
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

LMS Supportive

Reviewed on 21/12/2024

the building of the system really put us off, we did it back to front as the person who was...

the building of the system really put us off, we did it back to front as the person who was supposed to be our consultant was booked in the wrong order, however now up and running it is easy to use

Pros

once set up correctly it is easy to choose from the library/add/remove learning

Cons

the building of it the consultant wasn't great, not compared with other products such as people planner and care planning he was more of a show and tell not an assist type of person.

Response from The Access Group

Thank you for your valuable feedback; we’ll be sure to pass your comments along to our team to help improve the experience for future users.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Mixed journey - however we have persevered with Access LMS and it is getting better

Reviewed on 20/12/2024

In honesty its been a difficult journey, we were migrated from our original system coming up to 3...

In honesty its been a difficult journey, we were migrated from our original system coming up to 3 years ago and ran into lots of problems, resulting in high volumes of support tickets with extremely slow response times, so much so that we ended up finding fixes ourselves that support could not find. We have had regular changes in account management - usually only communicated after the fact, however we are happy with our current account manager/support.

Over time the support has improved and our issues are getting fewer - or where we do have issues the support team are (now) fantastic and work quickly to resolve queries.

The new look on first impressions looks good and more user friendly for a learner (was previously a heavy 'admin' feel.

Pros

Range of content available. Ability to create own learning, events management, reporting features - its a one stop shop for everything we need in an LMS.

Cons

We have had quite a journey with issues however things seem to be getting better. We still have issues but the support team is much more responsive and we seem to get resolutions quicker too.

The amount of admin time the system required where issues were high volume.

Response from The Access Group

Thank you for your honest feedback. We're glad to hear that things are improving, and we appreciate your patience throughout the journey. We're committed to continuing to enhance your experience and support.

Sam
Overall rating
  • Industry: Human Resources
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

An advanced tool for learning management

Reviewed on 10/12/2024

10/10, no complaints at all. The tool is a huge improvement on the last LMS software I've used.

10/10, no complaints at all. The tool is a huge improvement on the last LMS software I've used.

Pros

The ease of access (SSO) is refreshing and the tool is quick and intuitive to use for admin management. The support I receive is timely and efficient ([sensitive content hidden] is excellent). The tool has so much scope for changing the way we manage compliance and regulatory training, oversee review process and provide induction support. I've not even played around with a lot of the features we have access to - the scope of the tool is endless.

Cons

Nothing to grumble about. If I had to pick any negatives it would be a lack of quick access menus for Admin or ability to remember frequently accessed content. (Have to manually search for everything)

Response from The Access Group

Thank you Sam for your positive review! We're glad to hear you're enjoying Access LMS. We'll continue to work on improving features for an even smoother experience.

Stevie
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Navigating Access LMS:Its Strengths and Weaknesses

Reviewed on 23/12/2024

Overall, it is good the glitches in the system just leave it as frustrating in completing tasks and...

Overall, it is good the glitches in the system just leave it as frustrating in completing tasks and not being able to fully track these can feel like reliance on the accuracy of these is questionable reduces trust and confidence in the product.

Pros

The ability to sign people in for training there and then as attended electronic registration - being able to use the note function to add notes on each candidates that attended.

Cons

At times the registration doesn't pull through, therefore and it has left records showing as not completed and additional checks need to take place and then it leaves spending most time checking to see passed and attendance has gone through. Additionally there have been times I have done it and it's then later shown as not completed. Also in addition to this when individual candidates are accessing the system to complete elearning it is super slow to load and means people aren't able to access.

Response from The Access Group

Hi Stevie, thank you for your feedback. We are actively working on improving the performance and reliability of the platform. Your insights are invaluable, and we appreciate you sharing them with us. We’ll share this feedback with our team.

Samantha
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Better but still needs some tweaks

Reviewed on 27/12/2024

I have access to most of LMS features, now I know more about it and it has become better over time...

I have access to most of LMS features, now I know more about it and it has become better over time however, I do think there's additional features which could be added. Better reporting ie SEMPs broken down into service groups. Options for users to add their own outside certificates.

Pros

I like that it has alot of accessible course available outside of the mandatory and statutory courses.

Cons

it's not very user friendly - we always have issues with people having issues on how to complete the assessment following a course. The process to upload certificates and update the reporting aspect is very long winded.

Response from The Access Group

Hi Samantha, Thank you for your feedback! We're glad the system has improved for you and appreciate your suggestions for better reporting and more user-friendly features, which we’ll pass on to our team.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good LMS system

Reviewed on 23/12/2024

Overly it has been fairly good, I am happy with the service provided

Overly it has been fairly good, I am happy with the service provided

Pros

App is very easy to use from a learner stand point.

Cons

Sometimes can be glitchy, however support team are quick to come back with resolutions

Response from The Access Group

Thank you for your positive review! We’re glad the app is easy to use and that our support team has been responsive. We appreciate your feedback and are happy you're satisfied with the service.

Lewis
Overall rating
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Average LMS system

Reviewed on 30/12/2024

Lot of bugs found within the first year, but we're hoping this second year will be better now we've...

Lot of bugs found within the first year, but we're hoping this second year will be better now we've ironed the bugs out.

Pros

The abilities available within the LMS, reporting, analytics and other stuff is great when they work.

Cons

The site often runs very slow, it doesn't allow full customisation of themes, and there is a lot of duplicated titles or content supplied by the LMS, making it very difficult to assign the correct content.

Response from The Access Group

Thank you for your review! We're glad you find the reporting useful and appreciate your patience as we work to improve performance and customisation.

Monica
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Feedback on Access LMS

Reviewed on 23/12/2024

While I initially encountered some challenges learning to use the system, the support service has...

While I initially encountered some challenges learning to use the system, the support service has consistently been very helpful.

Pros

The interface is easy to use for creating courses and events.

Cons

The layout and navigation could be more user-friendly, although the new version is significantly more appealing.

Response from The Access Group

Hi Monica, thank you for taking the time to share your feedback. We really appreciate it, and we'll be sure to pass on your kind comments to the team.

Clare
Overall rating
  • Industry: Sports
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Easy to use and great functions

Reviewed on 26/12/2024

easy to use, easy to track and set reminders on staff training.

easy to use, easy to track and set reminders on staff training.

Pros

The amount of reports you can pull off really helps us understand how the system is being used.

Cons

That you cant download multiple training certificates at a time.

Response from The Access Group

Hi Clare - Thank you for your feedback! We're glad to hear you find the system easy to use. We will pass your feedback along to our team. Thanks again, The Access Group.

chanel
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

works really well

Reviewed on 24/12/2024

it works very well and is easy enough to use

it works very well and is easy enough to use

Pros

It is very easy to use and clearly shows what learning you need to complete and the ones you have already completed.

Cons

When trying to complete a course you may have read the information provided but it wont let you move on for a set amount of time.

Response from The Access Group

Hi Chanel - Thank you for your review! We're happy to hear that you find the product easy to use and user-friendly. Thanks again, The Access Group.

Alex
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Access LMS lets you get training done

Reviewed on 22/12/2024

A convenient and effective learning tool

A convenient and effective learning tool

Pros

Its convenient to do when you have some downtime where ever you might be

Cons

Its much improved but previously there were some courses that had elements you needed to interact with that weren't too obvious and you could get stuck.

Response from The Access Group

Thank you for your review! We appreciate your feedback and are glad to hear you find Access LMS convenient and effective.

Judith
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Review of our Unicorn System

Reviewed on 31/1/2023

Great that we can track everybody and run reports. Love how user friendly it is [sensitive content...

Great that we can track everybody and run reports. Love how user friendly it is [sensitive content hidden] is fantastic and has been a great help. he is an asset to the compony and he goes above and beyond to sort our queries and answer any question we may have. Once we gain the CISI API link that will be great as it will allow individuals to easily export and import activities from their CISI logs into Unicorn and vice versa.

Pros

I like how it is user friendly and its easy to get content out to people. Good how the LMS also captures SMCR, T & C etc and this is an area that we will be developing going forwards.

Cons

Did not really get to know fully at set up what we needed. i think more time spent with the customer would be better going forwards to gain an insight into the type of firm and what the LMS is to be used for. I think looking back we could have set things up as part of the original set up that we did not know about at the time, which is a little disappointing.

Response from The Access Group

Good morning - Thank you for taking the time to share your feedback. We really appreciate it, and we'll be sure to pass on your kind comments to the team. Thanks again, The Access Group

Abbie
Overall rating
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Access LMS

Reviewed on 31/1/2023

Pros

We use this LMS in conjunction with the CII which gives us the added benefit of accessing content to prepare for CII professional qualifications. Another key feature is the CPD record allowing us to easily track CPD hours and course completion rates. Access are continually updating the product with new features, such as registration rule templates, email templates and course rating display. They have also taken on board a number of our requests and implemented them into the system.

Cons

The back end can sometimes feel a bit clunky but we are currently moving into their workspace app which will offer a more modern feel and new features related to analytics and reporting data.

Response from The Access Group

Good morning - Thank you for taking the time to share your feedback. We really appreciate it, and we'll be sure to pass on your kind comments to the team. Thanks again, The Access Group

Andrew
Overall rating
  • Industry: Banking
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Access LMS Review

Reviewed on 31/1/2023

overall the support given by the tech specialists [sensitive content hidden] the relations manager...

overall the support given by the tech specialists [sensitive content hidden] the relations manager has really improved the companies relationship with access. it is easy to use and you can get reports very easily.

Pros

i find it easy to use, the learning Access provide is of good quality.The support given by [sensitive content hidden]

Cons

could be modernised, the learning videos are good, but comparing to other videos watched via linkedin of other providers i can see they are more modern. The look and feel of the LMS can be improved also, making it more modern

Response from The Access Group

Good morning - Thank you for taking the time to share your feedback. We really appreciate it, and we'll be sure to pass on your kind comments to the team. Thanks again, The Access Group