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11 Reviews
- Industry: Airlines/Aviation
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Theory must improve
Reviewed on 13/7/2023
Overall experience is positive and always we recommend it to any other ATO
Overall experience is positive and always we recommend it to any other ATO
Pros
The way how everything is really well organized a part some other things not properly set up
Cons
CLASS SIGNATURE LIKE FLIGHTS (THIS IS FORCING US TO USE PAPER AND UPLOAD IT) and then in booking of day/week/month adding a part of RESOURCES not only aircraft and classes. We can book and manage our cars, our other vehicles moreover if you manage an airport too
Response from FlightLogger
Hi Eligio,
Thanks for the review. We are thrilled that you like our software, and we'll do our best to make it even better in the future.
Further developing the management of theory is highly prioritised by our product team currently, and we'll release a completely new structure in small steps over the next year or so. We plan to incorporate most of the awesome feature requests that we continually receive from our clients in both this and other areas.
Thanks again,
FlightLogger
- Industry: Airlines/Aviation
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
FlightLogger: a crucial service for our flight school
Reviewed on 3/7/2023
I have used FlightLogger both as a student and as an administrator. In both roles, I truely enjoy...
I have used FlightLogger both as a student and as an administrator. In both roles, I truely enjoy working with the software. In my opinion, it is extremely user friendly and straight forward. It did not take long before I got used to the systems. As a student, it provided a good overview of your schedule and your progress with both theory and flying. After being a user for about one and a half years, it was a smooth transition into becoming an administrator. It is a fairly complete tool on which we rely heavily to run our operations. During my work, I always have FlightLogger open on at least one screen!
Pros
FlightLogger is at the centre of our organisation. The booking system is intuitive to use, and the booking page gives a great overview of the schedule and the available resources to both administrators, instructors and our students. Another great feature is the requirements and warnings that can be created for aircraft and for instructors. Being able to track the time until next service and duty time limitations is very important. FlightLogger has a great customer service as well!
Cons
Even though FlightLogger has a very rich set of features already, we have created our own systems to keep track of things like student progression and maintenance planning. The addition of the FlightLogger API will make integration into our own systems a lot easier. We are always very excited to see additional features being added to FlightLogger through the major updates that are rolled out throughout the year.
Response from FlightLogger
Thanks for reviewing FlightLogger, Jordy
We truly appreciate all those kinds words. Our recently released API - which we are still adding further capabilities into - will together with our built-in integrations only make FlightLogger even more usable together with your other tools.
Thanks again
- Industry: Airlines/Aviation
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Review from Maintenance control and Instructor perspective
Reviewed on 28/7/2023
From a flight training perspective very good.From a maintenance planning and scheduling perspective,...
From a flight training perspective very good.From a maintenance planning and scheduling perspective, very clunky and slow.
Pros
FlightLogger is relatively simple to learn and use. The user interface is also easy to understand.The main bookings page functions easily. From an instructing perspective it is simple to use.
Cons
Maintenance:From a Maintenace perspective, Flightlogger does not function well and feels very clunky to use. The original plan was to put all inspections and maintenance requirements for our aircraft onto flightlogger to be tracked and replace our current excel based system. However, the system for tracking these items uses the certificate system which is very slow to update. For example: If I wanted to add ten items that are all inspected every 100 hours, first I would have to create the all the requirements in the requiremnt section, then add them individually to each aircraft. Then when I need to update them, I have to click on each inspection individually, which opens a new page, then update the maintenance which takes me back to the original aircraft page, then approve the updated maintenance which reloads the webpage. Doing this multiple times is very time consuming.A system where we could create a maintenance template which could then be applied to multiple aircraft would be very useful. Also a sinlge click sign off for maintenance items would save a lot of time.Unable to add airframe total time in service:Tracking aircraft total time in service is tricky, as we can only track maintenance using the tachometer. If the tachometer is replaced or reaches the end of it's number range and resets to zero or another number, this throws the tracking and has to be reset. This also creates a gap between the tracking system and the aircraft logbooks.
Response from FlightLogger
Hello Dan,
Thanks a lot for your review. We're happy to hear that you like our software in terms of usability including the booking functionality.
We really appreciate your feedback on our maintenance management functionality. I completely understand your comments, and I'll make sure to share it with our product team to see what we can do to make your life easier.
Feel free to send any suggestions on this to [email protected], and we'll add it to the feature request that I have now created based on your review.
Thanks again,
FlightLogger
- Industry: Aviation & Aerospace
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Great Scheduling Product - Not ideal for maintenance
Reviewed on 9/8/2023
Pros
The scheduling of flights is very easy. The functions are easy to control and i gives you a great overview over all the flights. Furthermore, the flight debriefs are easy and structured.
Cons
Sadly, flightlogger collects more data than you can see in reports. It would be great if all entered information can be reviews (safety report). Furthermore, the Maintenace tracking is OK. Once a maintenance is due to you can sign it in but you can't make a repetitive interval so it pops ups again in another 100 hours or so.
Response from FlightLogger
Hi Jannik,
Thanks a lot for leaving a review of FlightLogger. Concerning the data that we collect we aim to make everything available through our many various reports, and not least through our API, where you should be able to get more or less anything you need.
Maintenance requirements can be set up to be repetitive to support for example 100 hour intervals. Please reach out to [email protected] if you would like us to go through the setup of such a requirement.
Thanks again,
FlightLogger
- Industry: Airlines/Aviation
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Software, somewhat pricey
Reviewed on 18/7/2023
As mentioned in the pros we could not be happier with the customer service and the software itself.
As mentioned in the pros we could not be happier with the customer service and the software itself.
Pros
By far the best thing about flight logger is the great customer service team and the excellent easy to use software. We looked at many similar options before deciding to go with flight logger and flight logger really was the best option. From the program administration, scheduling, internal messaging, certificate tracking and overall ease of use of the software it made choosing flight logger easy. After using the software for over a year we’ve been able to offer a few suggestions to the flight logger team on how to improve their product to meet some of our more specific needs and needs of clients in our country and the flight logger team has done been excellent and developing and implementing these suggestions free of charge. The customer service is the best I’ve ever experienced and would happily recommend flight logged to anyone looking at using the software.
Cons
The price stands out at being more costly than other platforms and is variable based on active students. There isn’t much functionality when it comes to dealing with inactive students which is to be expected. Some improvements could be made in the “ground theory” and “messaging centre” to make it easier to use but these are minor suggestions and not critical to the operation of the software. Overall price aside this is a great product.
Response from FlightLogger
Hello Braeden,
Thank you so much for your review. We are excited to hear that you are this happy with FlightLogger and will continue to do our best to keep it that way.
Currently, we have a big focus on further developing the theory part of FlightLogger and integrating it deeper with the flight training management. This is to be released in small steps over the coming year, and we'll do everything we can to include wishes from all our clients - including those based in Canada.
Thanks also for mentioning our client support which we believe is the very center of everything we do.
Thanks again for your positive review :-)
FlightLogger
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A competent system
Reviewed on 18/7/2023
It takes some time to set everything up. But it's well worth it in the long run due to the...
It takes some time to set everything up. But it's well worth it in the long run due to the importance of having so much information about the students, staff and the training content properly organized.
Pros
FlightLogger does what it is intended to do. It is very comprehensive and cover most administration and scheduling needs for flight training. It is a big help to keep staff and student documentations organized, and keep a proper structure of the courses and its content.The system provides a great flow for the flight instructors when conducting lessons to present lesson content, keep track and register lesson information.I think that the understanding and the integration of the system was fairly easy. If there were any questions or struggle, the support respond quickly and with helpful solutions.FlightLogger continuously works on updates & improvements which roll out regularly.
Cons
It is a bit of a learning curve to get into using the system. It can be slightly difficult to use for users that are training for a very short time or if any kind of user only need to use the system only once in a while.
Response from FlightLogger
Hi Oscar,
Thanks a lot for your review. It's great to hear that your like our software.
You point about the learning curve for users only using FlightLogger for a period of time is duly noted and will be taken into consideration for future developments.
We really appreciate your feedback.
Thanks again,
FlightLogger
- Industry: Airlines/Aviation
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Absolutely recommend it to every flight school. It had a big impact on our operation.
Reviewed on 18/7/2023
Very impressed. The digital handling of scheduling, but especially the workflows for the instructors...
Very impressed. The digital handling of scheduling, but especially the workflows for the instructors have become so much easier. I am impressed by their customer support. They really believe in their product and when we call they feel a bit as friends.
Pros
FL is fresh and fast: clearly setup from the perspective of the instructor, aimed at smoothing the work process for those that use it most. Impressive and constantly improving!
Cons
Our operation is a bit different from the standard flight school. In hindsight I wished we had taken more time to fully know the system, then do the implementation. It is very limited in connecting to a financial system. We had to build our own.
Response from FlightLogger
Hello Marco,
Thanks a lot for your positive feedback, we really appreciate all those kind words.
I noticed your comment on limited possibilities to connect to a financial system. The good news is that this summer we will release a new built-in integration with QuickBooks that allows for much easier handling of the financials.
We are very much open to integrating similarly with other systems, just like we still add new possibilities to our API to allow you to build your own integrations as well.
Thanks again for great feedback :-)
FlightLogger
- Industry: Airlines/Aviation
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
AFTA's experience with flightlogger
Reviewed on 4/8/2023
Very positive
Very positive
Pros
Easy to use, uptime is very good.Good user interface that also looks good
Cons
Control of user rights are lacking. Ability to get big picture overview of multiple students in training not available. Not set up for multiple site operations
Response from FlightLogger
Hello Kyle,
Thanks for the review and great feedback :-)
FlightLogger actually does offer a way to track and compare student progression across multiple students from either the Student page or from the Student Overview on the booking page, where you can even drag and drop upcoming lessons directly into the schedule.
Also, we do support lots of multi site operations, but feel free to send us more input on exactly what functionality you are looking for, and we'll be happy to take a look at it.
Just send an email to [email protected], and we'll get back to you asap :-)
Thanks again,
FlightLogger
- Industry: Airlines/Aviation
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
great tools
Reviewed on 3/7/2023
great tools for our academy, it's really a game-changer in terms of quality and real-time scenario
great tools for our academy, it's really a game-changer in terms of quality and real-time scenario
Pros
I like the most the user-friendly and the EASA FCL response
Cons
Sometimes it has some bugs and some functions could be implemented
Response from FlightLogger
Thanks for reviewing our software Federico :-)
Great to hear that you like it. We're doing our best to minimise those bugs and fix them as quickly as possible when they appear.
We really appreciate your note on our various real-time features, which are crucial for aviation training safety, compliance and situational awareness.
- Industry: Aviation & Aerospace
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Simulator Flight Instructor of AAG , Ph
Reviewed on 19/9/2023
Pros
Easy access to my sim training schedules and monitoring progress of my studentsReminds me about the validity of my pertinent documents
Cons
I can’t think any about disadvantage of FlightLogger
Response from FlightLogger
Hi Abraham,
Thanks a lot for your very kind review. We really appreciate that you take time for sharing your experience, and we are super happy to have someone working with simulator training provide a positive review.
Thanks again :-)
Regards,
FlightLogger
- Industry: Airlines/Aviation
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of FlightLogger
Reviewed on 26/9/2023
FlightLogger is great to control my flight bookings and how much of my course I have completed
FlightLogger is great to control my flight bookings and how much of my course I have completed
Pros
The most impactful feature is the real time scheduling
Cons
Sometimes it takes to long to cancel bookings
Response from FlightLogger
Hi Diogo,
Thanks a lot for the kind words. It means a lot to us to receive feedback from a student's perspective also, so thank you very much 🙏
FlightLogger