---
description: Learn how Salesforce Customer360 can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Salesforce Customer360 Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/308/marketing-automation/software) > [Salesforce Customer360](/software/2071728/salesforce-customer360)

# Salesforce Customer360

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> Salesforce Customer 360 is a suite that encompasses a range of solutions designed to help businesses connect with their customers in a whole new way.
> 
> Verdict: Rated **4.8/5** by 48 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 48 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Salesforce
- **Location**: San Francisco, US
- **Founded**: 2003

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Campaign Management
- Collaboration Tools
- Communication Management
- Contact Management
- Customer Journey Mapping
- Data Import/Export
- Data Security
- Financial Management
- Interaction Tracking
- Lead Capture
- Lead Management
- Machine Learning
- Marketing Automation
- Multi-Channel Communication
- Natural Language Processing
- Performance Metrics

## Category

- [Marketing Automation Software](https://www.getapp.ie/directory/308/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.getapp.ie/directory/308/marketing-automation/software)
- [CRM Systems](https://www.getapp.ie/directory/230/crm/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.ie/directory/1397/artificial-intelligence/software)
- [Collaboration Software](https://www.getapp.ie/directory/335/web-collaboration/software)
- [Sales Force Automation Software](https://www.getapp.ie/directory/338/sales-force-automation/software)

## Alternatives

1. [HubSpot CRM](https://www.getapp.ie/software/102533/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Zoho CRM](https://www.getapp.ie/software/9908/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.getapp.ie/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.ie/software/90378/salesforce) — 4.4/5 (18768 reviews)
5. [Ploomes CRM](https://www.getapp.ie/software/2064020/ploomes) — 4.9/5 (418 reviews)

## Reviews

### "Manage your Sales Process with Ease" — 5.0/5

> **Eugene** | *7 January 2024* | Food Production | Recommendation rating: 9.0/10
> 
> **Pros**: The best part is the ability to manage assign and track the entire sales process even with sales teams spread all over the country without having to manage a server in house.
> 
> **Cons**: The learning curve is a little steep for Salesforce in general, however the Salesforce help sections, training material, and robust user community make solving problems and getting answers to questions pretty easy.
> 
> Overall it is an excellent product to manage the sales process. My experience was positive and I would definitely recommend it to others.

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### "My salesforce Experience" — 5.0/5

> **Faith** | *16 November 2023* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: It is a comprehensive customer relationship management  solution that incorporates the different function of the business like sales marketing and customer service. I loved that it  simplifies the management of customer interactions at different levels.
> 
> **Cons**: Initially it can be difficult for new users who do not have any knowledge about the platform. Some learning or training might need to be undertaken to navigate the platform effectively.
> 
> Its a great tool to centralise customer information and avoid repetitive tasks.

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### "Me Salesforce Experience" — 4.0/5

> **Melissa** | *10 November 2023* | Information Services | Recommendation rating: 7.0/10
> 
> **Pros**: I like that once you understand how to use it, it basically falls into place... everything makes sense. You just need to get the hang of it and once you have that its pretty easy to understand.
> 
> **Cons**: The set up..in the beginning. It just didn't make much sense to me but as i mentioned, once you get it, its pretty easy
> 
> My overall experience is quite good. Its well organised and a bit confusing at first but once you got the hang of it its a great way to work with your data and store it. I think depending on what business,  it can be of great use.

-----

### "Salesforce sales cloud review" — 5.0/5

> **Isaiah** | *23 October 2023* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: Its feature of lead generation.  It has really helped me get new prospects and closed more sales
> 
> **Cons**: At first i felt it had too many features and felt confusing.
> 
> It has really helped me generate new leads and boost my sales by a huge margin

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### "Sales force review" — 5.0/5

> **Shiori** | *13 November 2023* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: My favorite part about about Salesforce as a manager is the activity status of where I can see how many calls were taken. I also love that you can connect it to other platforms.
> 
> **Cons**: Duplicate leads, causes issues amongst employees .
> 
> Great, I also use hubspot but prefer Salesforce much more. Hubspot is too complicated and not user friendly.

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## Links

- [View on GetApp](https://www.getapp.ie/software/2071728/salesforce-customer360)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/salesforce-customer360/> |
| en-AE | <https://www.getapp.ae/software/2071728/salesforce-customer360> |
| en-AU | <https://www.getapp.com.au/software/2071728/salesforce-customer360> |
| en-CA | <https://www.getapp.ca/software/2071728/salesforce-customer360> |
| en-GB | <https://www.getapp.co.uk/software/2071728/salesforce-customer360> |
| en-IE | <https://www.getapp.ie/software/2071728/salesforce-customer360> |
| en-NZ | <https://www.getapp.co.nz/software/2071728/salesforce-customer360> |
| en-SG | <https://www.getapp.sg/software/2071728/salesforce-customer360> |
| en-ZA | <https://www.getapp.za.com/software/2071728/salesforce-customer360> |

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