---
description: Learn how NPAW Suite can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
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title: NPAW Suite Price, Reviews & Ratings | GetApp Ireland 2026
---

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# NPAW Suite

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> NPAW Suite is a real-time streaming video analytics platform. It empowers marketing, operations, and engineering teams with insights and analysis of streaming performance and video usage. By delivering visibility into platform performance, audience behavior, advertising, and content, it supports informed, data-driven decisions.
> 
> Verdict: Rated **4.8/5** by 22 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of NPAW Suite

• Make informed decisions based on correlated insights&#10;• Troubleshoot and respond to issues&#10;• Minimize resolution times for customer support &#10;• Combine QoS and QoE metrics into a single view&#10;• Learn which combination of actions leads to bounces and drop-offs&#10;• Avoid app interruption and lost transactions, causing user churn&#10;• Identify trends and factors influencing subscription decisions&#10;• Discover which marketing campaigns and content are driving new subscriptions and activations &#10;• Create customer journeys that adapt to users’ preferences &#10;• Define success by comparing KPIs to industry standards&#10;• Regularly monitor progress toward goals and adjust based on quality performance&#10;• Build a strategy that delivers impact, designed to support the company’s overall business needs&#10;• Identify trends and adapt strategy accordingly&#10;• Manage affected users identifying clusters to take specific actions&#10;• Prioritize issue resolution and resource allocation based on severity and users impacted&#10;• Control the delivery process and ensure QoE&#10;• Optimize your CDN portfolio to support your international expansion &#10;• Test, compare and make informed CDN vendor selections

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 22 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: NPAW
- **Location**: Barcelona, Spain

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, Japanese, Portuguese, Russian, Spanish
- **Available Countries**: Albania, Andorra, Argentina, Armenia, Australia, Austria, Bangladesh, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Croatia and 81 more

## Features

- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Behaviour Tracking
- Benchmarking
- Campaign Tracking
- Collaboration Tools
- Customer Segmentation
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Extraction
- Data Import/Export

## Integrations (3 total)

- OpsGenie
- PagerDuty
- Slack

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Business Intelligence Platform](https://www.getapp.ie/directory/318/business-intelligence/software)

## Related Categories

- [Business Intelligence Platform](https://www.getapp.ie/directory/318/business-intelligence/software)
- [Product Analytics Software](https://www.getapp.ie/directory/3791/product-analytics/software)
- [Video Marketing Software](https://www.getapp.ie/directory/1831/video-marketing/software)
- [Marketing Analytics Software](https://www.getapp.ie/directory/602/marketing-analytics/software)

## Alternatives

1. [Lucky Orange](https://www.getapp.ie/software/112955/lucky-orange) — 4.7/5 (260 reviews)
2. [Google Analytics 360](https://www.getapp.ie/software/90997/google-analytics) — 4.7/5 (8089 reviews)
3. [Usermaven](https://www.getapp.ie/software/2062657/usermaven) — 4.9/5 (80 reviews)
4. [Mixpanel](https://www.getapp.ie/software/90837/mixpanel) — 4.5/5 (145 reviews)
5. [Heap](https://www.getapp.ie/software/105295/heap) — 4.5/5 (42 reviews)

## Reviews

### "Simple and flexible product" — 5.0/5

> **Gediminas** | *6 February 2025* | Broadcast Media | Recommendation rating: 10.0/10
> 
> **Pros**: Simple and flexible product. You have not overloaded tool with multiple selections, button or not needed information one screen. And to create what you want to see, it is east and simple.
> 
> **Cons**: Advanced analytics can find some functionalities that are limiting his experience slicing data and doing deeper analysis.
> 
> Experience with NPAW Suite more than satisfied. Suite have everything what you will need to get and use data from OTT platforms. Non technical user finds this tools easy to use and trainings do not take much time until user can work with NPAW Suite independently. Flexibility of NPAW Suite is the key that satisfied all users of tool.

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### "NPAW, a powerful, fast and intuitive OTT Analytics Suite" — 5.0/5

> **Haroldo** | *31 January 2025* | Broadcast Media | Recommendation rating: 10.0/10
> 
> **Pros**: NPAW offers a lot of great options for the OTT environment (Live, VOD, and Ads), but what I like the most is the data granularity, filtering options, and support.Data granularity allows us to retrieve information from almost all clients in near real-time (last 1 minute). Filtering provides dozens of different ways to refine data and quickly find what we're looking for—such as viewing all plays, errors, or behaviors for a specific user. The NPAW environment is also very straightforward and intuitive.
> 
> **Cons**: The things I liked the least are related to dashboard organization and user management permissions. Regarding dashboard organization, it is not possible to automatically arrange dashboards in alphabetical order or easily identify dashboard owners. As for user management, logging in via an email account is not supported—only usernames can be used. Additionally, MFA (Multi-Factor Authentication) would be a desirable feature for security reasons.
> 
> Overall, my experience with NPAW has been excellent. We tested and worked with three other well-known analytics providers available on the market, and NPAW truly stands out. It offers great cost benefit, a wide range of excellent features, and very good support.

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### "IPBC - Npaw experience" — 4.0/5

> **Nir** | *20 January 2025* | Broadcast Media | Recommendation rating: 8.0/10
> 
> **Pros**: Great  technical, cs,  and support teams\! Highly professional. And extensive data capabilities.
> 
> **Cons**: The suit still have a few improvements needed for a better user experience.
> 
> Im very satisfied from my overall experience working with the Npaw suit and the teams.

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### "Head of OTT" — 5.0/5

> **Jesper** | *21 January 2025* | Broadcast Media | Recommendation rating: 10.0/10
> 
> **Pros**: The fast access I get to the data reported by our clients on how their UX is in our streaming service. The ability to drill down into details if needed is amazing\!
> 
> **Cons**: The Formula UI, it's impossible to get it right. Good thing I can ask NPAW support to add a formula directly in the BE\!
> 
> Really good and super important tool for us. Using NPAW we detect issues with our service instantly.

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### "NPAW provides snappy streaming performance insights that covers it all" — 5.0/5

> **Per** | *21 January 2025* | Broadcast Media | Recommendation rating: 9.0/10
> 
> **Pros**: I like the flexibility and variety that you can dig out almost anything you aiming for with numerous dimensions, metrics and display it in a way that suits you.  &#10;Really appreciate the long data retention for historical data as well as snappiness of the service in spite all data crunching going on.
> 
> **Cons**: The threshold for getting started and get right in there could ideally be lower. It takes quite some time and learning before you can start utilizing the power and find what you're looking for from time to time.
> 
> NPAW is great and so are the people at NPAW supporting your every need with rapid respons and understanding. We're looking to expand to further products within NPAW suite.

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## Links

- [View on GetApp](https://www.getapp.ie/software/2079473/npaw-suite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/npaw-suite/> |
| en-AE | <https://www.getapp.ae/software/2079473/npaw-suite> |
| en-AU | <https://www.getapp.com.au/software/2079473/npaw-suite> |
| en-CA | <https://www.getapp.ca/software/2079473/npaw-suite> |
| en-GB | <https://www.getapp.co.uk/software/2079473/npaw-suite> |
| en-IE | <https://www.getapp.ie/software/2079473/npaw-suite> |
| en-NZ | <https://www.getapp.co.nz/software/2079473/npaw-suite> |
| en-SG | <https://www.getapp.sg/software/2079473/npaw-suite> |
| en-ZA | <https://www.getapp.za.com/software/2079473/npaw-suite> |

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