SAP Concur Reviews
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2137 Reviews
- Industry: Retail
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A simple tool to track expenses and travel management
Reviewed on 19/9/2023
Concur streamlines the process of reserving flights, hotels, and rental vehicles, as well as...
Concur streamlines the process of reserving flights, hotels, and rental vehicles, as well as keeping track of my trip spending. It's challenging to multitask while constantly moving, but Concur makes it easy and safe.
Pros
It's also highly safe to use on any gadget, thanks to the necessity of a passcode. The expense is generated instantly thanks to the receipt upload function in Expenseit. This makes dealing with the massive monthly spending reports a breeze.
Cons
Especially when it comes to making travel arrangements, Concur could use a more user-friendly design. Once a day and time have been selected, it would be great if the flights could be filtered more precisely.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Integrated travel booking and expense claiming
Reviewed on 23/11/2024
Overall it's the portal to claim expense and book business travel, generally gets things done but...
Overall it's the portal to claim expense and book business travel, generally gets things done but can improve in terms of user friendliness and efficiency in hotel booking
Pros
integrated expense claim and travel booking system
Cons
very cumbersome way to search for hotels in a city as it's not alphabetically listed
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Not Worth The Cost
Reviewed on 9/8/2024
My overall experience was not great. Though it has nice features, it seemed to limit quite a bit of...
My overall experience was not great. Though it has nice features, it seemed to limit quite a bit of customization. This could have been from how things were originally setup with the companies file prior to my working with it, but I can't say for sure.
Pros
Our field users did not have a hard time logging into SAP Concur.
Cons
It wasn't easy for us to update our own information in SAP Concur without it de-syncing the export. There were also extra fields that users had to select N/A for on many transactions. Adding extra clicks and time, which lowered employees ambitions in completing their expenses.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 1.0 /10
Inconsistent and unreliable
Reviewed on 16/9/2024
If I can’t trust the system, why use it at all
If I can’t trust the system, why use it at all
Pros
The idea that it’ll track my mileage for the purpose of making my work life easier
Cons
It’s just an idea because it has been extremely unreliable, deletes data and will stop tracking without notification which is the overall purpose.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient app
Reviewed on 23/11/2024
This app is convenient because it has specific prompts to help you find what you are looking to...
This app is convenient because it has specific prompts to help you find what you are looking to submit right from your phone on the go.
Pros
I like the efficient response and timely turn around when submitting receipts. The updates are easy to follow.
Cons
Initial set up was time consuming. Once the app was set up then everything went very smooth.
- Industry: Packaging & Containers
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Improves productivity reducing repetitive busywork. Powerful reporting.
Reviewed on 21/10/2024
Having used SAP Concur for over 10 years, the interface has become better and better, with features...
Having used SAP Concur for over 10 years, the interface has become better and better, with features that eliminate hours of data entry. Any monthly expenses, such as subscriptions, can be copied rather than re-entered from scratch each month. And reporting features are above and beyond any other solution on the market.
Pros
Improves productivity immensely when submitting monthly expense reports.
Cons
Slightly clunky navigating to old expense reports.
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Most convenient way to track your company spending!
Reviewed on 21/10/2024
This system is easy and convenient for keeping track of receipts and reporting spending for your...
This system is easy and convenient for keeping track of receipts and reporting spending for your company credit card statements. It has a lot of great features and the app makes it easy to keep track of things on the go!
Pros
Makes credit card statement reporting easy and is a convenient way to keep track of receipts.
Cons
The app version of the program does not allow you to see account numbers, just names.
- Industry: Electrical/Electronic Manufacturing
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
SAP Concur Review
Reviewed on 14/11/2024
As someone who infrequently travels for business, Concur made it easy to understand exactly what...
As someone who infrequently travels for business, Concur made it easy to understand exactly what was necessary to book my trip in its entirety.
Pros
I like that the interface is very friendly and easy to navigate.
Cons
Sometimes can feel like the process flow is clunky and hard to follow.
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
First-time User
Reviewed on 11/11/2024
it was a bit hard to use at first, but over time, SAP Concur is an easy way to book and expense...
it was a bit hard to use at first, but over time, SAP Concur is an easy way to book and expense business travels
Pros
lots of firms use this product and users do not have to learn everything again when switching jobs
Cons
a bit hard to navigate as a first-time user
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Tool for Expense and Travel Management
Reviewed on 25/10/2024
SAP Concur has streamlined our travel and expense management significantly, reducing paperwork and...
SAP Concur has streamlined our travel and expense management significantly, reducing paperwork and improving compliance for our team.
Pros
streamlined expense reporting and it is great for travel booking and compliance, also has automated workflows and approval processes.
Cons
It has a complex user interface and has a steep learning curve.
- Industry: Consumer Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
All in one dashboard,all invoicing processes are now simplified.
Reviewed on 31/1/2024
We've experience a five star experience.Its the true definition of greatness, you should all go for...
We've experience a five star experience.Its the true definition of greatness, you should all go for it.
Pros
It's a secure and very straightforward tool which simplifies all traveling costs and invoicing.It is basically created to sustain all it's users even for the one with the small business.It reduces paper work and it saves alot of time.You can clearly see all your expenses data in one place.With SAP Concur you can submit and approve your expenses reports.
Cons
Everything about this software is incredible .No cons.
- Industry: Marketing & Advertising
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
SAP concur, a must have for expenses management fairly
Reviewed on 29/3/2024
Pros
1. Excellent interface for end user
2. Quick action
3. Can upload large files
4. Very secure
Cons
1. App is not very user friendly
2. Needs authentication even for remembered devices
3. Can’t change approvers specially when he/she is OOO
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Invoicing and Payments Automation Tool
Reviewed on 6/8/2024
2- & 3- way POS, receivables and invoices matching eradicate errors hence reducing loses.
2- & 3- way POS, receivables and invoices matching eradicate errors hence reducing loses.
Pros
SAP Concur is used in few selected departments in my organization, my business unit being the main. I like that it offers iOS and Android mobile apps which makes it easy to carry out accounting tasks on the go.
Cons
However, the mobile app has limited features compared to cloud-based.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Robusta Tool for AP and AR Automation
Reviewed on 22/5/2024
Pros
SAP Concur automate expense and spend management which eradicate fraud in my agency.
Cons
Unlike many other spend management tools that I have tried, SAP Concur has a mobile App which is an added advantage. Thus, I do not have any flaw.
- Industry: Nonprofit Organisation Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
AP and AR Automation Software
Reviewed on 7/8/2024
Matching POS, invoices and receivables reduce financial errors.
Matching POS, invoices and receivables reduce financial errors.
Pros
SAP Concur has a mobile application that enables me to automate AP and AR on the go for 24/7.
Cons
SAP Concur has never posed any drawback ever since I implemented it.
- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
SAP Concur takes the chore out of tracking expenses
Reviewed on 10/6/2024
Overall I have had a great experience with SAP Concur, and would recommend it to anyone looking for...
Overall I have had a great experience with SAP Concur, and would recommend it to anyone looking for an expense tracking system.
Pros
I like how easy SAP Concur integrates into my everyday life. I do not have to think about it for expenses. Take a picture of the receipt, create the expense and submit at the end of the month. No more piles of receipts.
Cons
Since I work primarily from my mobile devise some of the little thumb nails of the receipt images are a bit small and can be hard to see.
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
SAP Concur in Real Estate
Reviewed on 17/9/2024
Pros
SAP Concur’s 2 and 3 way matching tools enables me to rapidly detect discrepancies when paying vendors thus reducing financial losses.
Cons
SAP has the most bug-free tools - Mobile application anyways lack some features available on cloud apps.
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Concur user experience
Reviewed on 25/9/2024
My overall experience is great as I spend a lot of time using the platform.
My overall experience is great as I spend a lot of time using the platform.
Pros
Mostly I like the user experience - the platform is easy to use and very well organized.
Cons
The only thing that I have noticed is that when approving it aways returns to the "expenses" queue.
- Industry: Computer & Network Security
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Automate Your Expense and Travel Management Program with Ease!
Reviewed on 16/5/2024
Pros
SAP's fully-built integrations with Frequent Flyer programs, Lyft, travel agencies, and Google make my travel planning experience enjoyable and automated. I no longer have to worry about adding flyer status, marking calendars, upload receipts, etc. Everything is done for me by Concur, saving time and money in the process.
Cons
The UI/UX can be a little clunky and slow at times. It definitely takes some time to get used to how things are laid out and how the workflows operate. But, once you get the hang of it, it's smooth sailing ahead.
- Industry: Airlines/Aviation
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Concur is fun to use
Reviewed on 26/5/2024
I have always been able to process my expensive effortlessly using concur
I have always been able to process my expensive effortlessly using concur
Pros
ease of use and flexibility. It allows for quick processing
Cons
I like it all . There is nothing I do not like?
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Just pay attention
Reviewed on 2/9/2024
Once you get it down you’re fine. It’s hormone of those programs you can Bs on you have to pay...
Once you get it down you’re fine. It’s hormone of those programs you can Bs on you have to pay attention but it’s also very in depth to [sensitive content hidden] thinks easier for us so I think it’s great being that I’m a detailed person anyway.
Pros
With a lot of training it’s really detailed
Cons
You have to really pay attention and it could be really hard to navigate sometimes . One of the other ASM are still struggling
- Industry: Biotechnology
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Established platform with vast range of features
Reviewed on 2/9/2024
Pros
Used for expense logging and CRM. Comprehensive training and information available.
Cons
Not necessarily a negative but given the vast range of features available, if not familiar or trained on its use can be daunting to use at first
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Online Accounting Conquerer of All Times
Reviewed on 4/10/2023
Accounts payable and receivable automation.Creation of expense reports.
Accounts payable and receivable automation.Creation of expense reports.
Pros
There’s nothing tedious and time consuming like carrying out repetitive tasks. SAP Concur automate repetitive accounting tasks which save time and reduce errors. Mobile application help me work on the go from anywhere over the internet.
Cons
For a while now, I haven’t encountered issues on SAP Concur. I wholeheartedly congratulate SAP vendor for such move.
- Industry: Electrical/Electronic Manufacturing
- Company size: 5,001–10,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
SAP Concur User Review
Reviewed on 21/5/2024
Overall, the experience with SAP Concur is good, and I find it a useful and easy to use expense...
Overall, the experience with SAP Concur is good, and I find it a useful and easy to use expense management tool.
Pros
With SAP Concur I can create accurate, detailed expense reports, automate expense management processes, and have visibility anytime and anywhere. I can submit and approve expense reports from anywhere via the mobile app.
Cons
The AI technology, incorporated in the platform can be challenging. When taking a picture and uploading the receipt information, Concur doesn't always correctly capture the information which can lengthen the process.
- Industry: Machinery
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Concur Expense program
Reviewed on 11/6/2024
Concur is used for staff expenses and is easy to learn and ensures that expenses are tracked quickyl
Concur is used for staff expenses and is easy to learn and ensures that expenses are tracked quickyl
Pros
Concur is very easy to use and reports are generated in a timely manner
Cons
There is nothing that I do not like about the program