Acumatica Cloud ERP Reviews

Acumatica Cloud ERP

4.3 (143)
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Overall rating

4.3 /5
(143)
Value for Money
4.2/5
Features
4.2/5
Ease of Use
4.1/5
Customer Support
4.1/5
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143 Reviews

Audrey
Audrey
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Excellent ERP solution that scales with a business

Reviewed on 4/8/2023

With Acumatica, we've been able to enjoy simpler procedures, a significant boost in productivity,...

With Acumatica, we've been able to enjoy simpler procedures, a significant boost in productivity, and enhanced data management. Acumatica's amazing automation features allow us to streamline our business processes, imports, and workflows.

Pros

When it comes to managing finances, operations, and customer connections, it is one of the best ERP programs available. Since it is hosted in the cloud, setting it up is a breeze.

Cons

Although it has evolved and added features over time to become a comprehensive resource, it still falls short in several key areas, necessitating the exploration of complementary solutions that come at an additional cost.

Brian
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best of the bunch.

Reviewed on 7/6/2024

Pros

Search functionality
UI
Agility
Configuration options

Cons

Cumbersome - Some modules don't deliver utility
Difficult to adopt without the correct partner.
Support is slow.

Gabriel
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Day 10 - Early Review

Reviewed on 12/6/2024

Not bad, but we're still working out several kinks for our trade

Not bad, but we're still working out several kinks for our trade

Pros

Ease of Quoting and Billing. Interface of modules is straightforward. Opportunities and prospects are simple

Cons

Bugs in time and scheduling. The calendar view is not very friendly. Inconsistency of available items in Projects vs Quotes.

TC
Overall rating
  • Industry: Industrial Automation
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Flexibility and customizable

Reviewed on 22/8/2024

we are able to communicate to 3rd party application i.e Power Bi which establish details data...

we are able to communicate to 3rd party application i.e Power Bi which establish details data analysis, and we are also getting data from our own database application through customized API.

Pros

flexibility, modular and customizable at the user level.

Cons

if the data field listed in the generic inquiry screen is editable without enter into the relevant screen i.e sales order screen, opportunities screen.

Alex
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Customizable Cloud Accounting Software

Reviewed on 4/12/2023

Very positive, so far any issues or short falls we've encountered have all had solutions.

Very positive, so far any issues or short falls we've encountered have all had solutions.

Pros

Cloud based so that it is easy to access from anywhere, but also a plethora of security options such as MFA and IP access restrictions means it can be made secure as well. Extremely customizable, pretty much any page or screen you encounter can be changed to better match the needs of your users. Features a built in reporting option that makes creating financial reports a breeze, and a downloadable report designer to handle any sort of complex reports. Highly customizable in regards to it's ability to import information from external systems as well as it's ability to export.

Cons

No necessarily a con for ourselves but the highly customizable nature of Acumatica may mean that some customers may not be able to take full advantage of the system without a skilled technical users on staff. Additionally Acumatica does not feature a Canadian payroll module yet and we need a 3rd party software to make up the difference.

Rich
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

An average ERP system - may be worth spending more for a premier brand

Reviewed on 8/8/2023

The system was oversold and our management team is now suggesting we shift to a more prominent...

The system was oversold and our management team is now suggesting we shift to a more prominent brand.

Pros

Having a native cloud based software is an advantage.

Cons

CRM is terrible and requires significant user input to generate important data. Manufacturing module is sold as robust but lacks several key features. Software requires significant "customization" to be impactful, user must verify that "customization" still works after every upgrade which is time consuming. Service Support module seems new and has required significant time to implement.

Alternatives Considered

Dynamics 365, Salesforce Sales Cloud and SAP Concur

Reasons for Switching to Acumatica Cloud ERP

Initial cost was attractive but software was oversold with its capabilities. While upfront and monthly costs are important, companies should consider hidden costs from time consumption, slow rollout of "customization" and extremely high storage costs.
Saiful
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Efficient financial management tool for construction companies

Reviewed on 6/6/2024

Pros

What I like about Acumatica is its flexibility and customization capabilities. This allows us to tailor our processes and workflows to fit our specific wants and needs. Additionally, the interface makes it easy for our team to navigate and utilize the system without the need for in-depth training. Availability of real-time data access and reporting tools is another great feature that has helped us tremendously.

Cons

What I liked least about Acumatica Cloud ERP is that getting it set up was a bit of a headache. It took us quite a while to get everything configured the way we wanted, and we needed a lot of help from consultants. Plus, the system can be pretty overwhelming at first, and it took some time for our team to get the hang of it. We also ran into a few glitches and performance hiccups along the way, which was frustrating when we were just trying to keep things running smoothly.

HILDA
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

BUSSINES OPERATION MANAGER

Reviewed on 5/9/2024

WE HAVE USED ACUMATICA FOR 10 YEARS, IN GENERAL IT IS AN EXCELLENT ERP, HOWEVER, WE HAVE NOT BEEN...

WE HAVE USED ACUMATICA FOR 10 YEARS, IN GENERAL IT IS AN EXCELLENT ERP, HOWEVER, WE HAVE NOT BEEN ABLE TO USE IT 100%

Pros

ACUMATICA IS A HIGH QUALITY PRODUCT, EASY TO USE

Cons

NVENTORY VALUATION AND HANDLING OF IMPORTED PRODUCTS, AND THE INITIAL BALANCES IN GENERAL LEDGER

Verified Reviewer
Overall rating
  • Industry: Executive Office
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Great for Holding Company

Reviewed on 13/3/2024

Once you get used to using it, a great tool for getting work done. the Export to Excel feature on...

Once you get used to using it, a great tool for getting work done. the Export to Excel feature on every grid is awesome.

Pros

Flexible, Fast, Web-Based, Secure and available.

Cons

Takes awhile to think "like acumatica" many items are odd in the ui to start

nabil
Overall rating
  • Industry: Package/Freight Delivery
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

PROS, CONS,Acumatica Cloud ERP

Reviewed on 8/9/2024

My overall experience with Acumatica Cloud ERP has been positive. It offers robust functionality,...

My overall experience with Acumatica Cloud ERP has been positive. It offers robust functionality, seamless integration, and scalability for growing businesses. However, advanced customization can be complex, requiring technical support, but its user-friendly interface and flexibility make it highly adaptable.

Pros

What I like most about Acumatica Cloud ERP is its flexibility and scalability, offering a cloud-native platform with real-time insights, seamless integrations, and customizable features. Its user-friendly interface and resource-based pricing make it cost-effective for growing businesses, while specialized industry editions cater to diverse business needs.

Cons

What I like least about Acumatica Cloud ERP is that its advanced customization options may require technical expertise, making it harder for smaller businesses without in-house IT resources to fully leverage the platform's potential without external support.

Amy
Overall rating
  • Industry: Facilities Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

New cloud base computer system

Reviewed on 24/12/2023

Changes that need to be made seem to happen pretty quickly

Changes that need to be made seem to happen pretty quickly

Pros

Can sign in easily and access data easily

Cons

My company provided minimal training to sales reps

Sharon
Overall rating
  • Industry: Computer Networking
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Satisfied Customer

Reviewed on 4/8/2023

Pros

Accounting team likes the ease of use, especially the real-time features. Also the customer service stellar.

Cons

No known hiccups with the product. Accounting team utilizes it with ease.

Alternatives Considered

NetSuite

Reasons for Choosing Acumatica Cloud ERP

Needed a more advanced and real-time system.

Reasons for Switching to Acumatica Cloud ERP

CFO & accounting team preferred Acumatica's features & ease of use.
Becky
Becky
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Acumatica, the incredible ERP system

Reviewed on 17/3/2023

I enjoy being a part of the Acumatica community, and I find their ability to automate processes...

I enjoy being a part of the Acumatica community, and I find their ability to automate processes through business events, import scenarios, and workflows using low- or no-code to be particularly impressive.

Pros

When it comes to business software, Acumatica is without peer. The system is fantastic, and because it exists in the cloud, it can be accessed from any device at any time. It's easy to use, and you can tweak it to meet your specific requirements.

Cons

This module for fixed assets is insufficient. Converting a transaction to an asset is cumbersome and inconsistent with posting in the right time periods. As a customer, I hope the screens associated with my service contract get updated in the near future.

Isaac
Overall rating
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Professional Approach for ERP Support

Reviewed on 6/5/2024

Pros

Acumatica Cloud ERP has made the process of inventory management straightforward and there is no storage wastage.

Cons

Acumatica Cloud ERP has improvised all the operational proficiency.

Hanane
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Streamlining business processes

Reviewed on 30/1/2024

A very wonderful experience and still like you

A very wonderful experience and still like you

Pros

Ease of use, simplify processes, drive growth and achieve greater efficiency in today's competitive business environment.

Cons

It has disadvantages, but its pluses are many

Thomas
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Acumatica for Project Management

Reviewed on 18/3/2024

Although it may not be the most user friendly on the project management side, it does great tying...

Although it may not be the most user friendly on the project management side, it does great tying all things together (ie. payroll and administrative side) and has great functionality to be accessible from anywhere.

Pros

It's great that all changes are live, it's accessible from anywhere and through an app, and can have multiple users and project simultaneously.

Cons

It's not the most user friendly for project management with budgets and change orders, could have a more logical flow of steps.

Jack
Overall rating
  • Industry: Utilities
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Acumatica

Reviewed on 13/3/2024

Pros

Very user friendly, easy to customize inquiries

Cons

Inconsistent User Interface, Inconsistent Drillthroughs

Derek
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Dereks Acumatica review

Reviewed on 9/4/2024

I think over all once it gets ironed all out it will be a 8/10

I think over all once it gets ironed all out it will be a 8/10

Pros

I like the ease of quoting and locating accounts

Cons

I dont like how the implementation did not flawlessly work with our existing system causing shipping and picking delays

Response from Acumatica

Hello Derek thank you for sharing your feedback on Acumatica. We really appreciate you taking the time to let us know about areas that we can improve on. Would it be alright to have someone from our product/customer success team get in touch with you to go over the concerns and make sure you are on the right track with your implementation?

Abel
Abel
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Avis acumatica cloud erp

Reviewed on 14/10/2023

good software that allowed me to manage my finances and pay my bills all over the world, plus it...

good software that allowed me to manage my finances and pay my bills all over the world, plus it makes it easy to combine my financial and project management functions. on the other hand we are not able to provide information with much precision and these programs are very expensive for small businesses.

Pros

allowed me to manage my finances and pay my bills all over the world, plus it makes it easy to combine my financial and project management functions.

Cons

we are not able to provide information with great precision and these programs are very expensive

Arthur
Overall rating
  • Industry: Warehousing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Acumatica Inventory Management

Reviewed on 25/7/2023

Even with a few issues, overall the system is very effective and efficient. He makes life working...

Even with a few issues, overall the system is very effective and efficient. He makes life working on inventory much easier. When handling errors in the inventory, it helps to be able to dive deeper into the past and movements of the items. They make it easier to find out where the item may have lived in the past and correlate where the item could have been moved to. The inventory needs these types of tools.

Pros

The features I like the most, are the ease of use when transferring items to different locations and updating purchase orders. The system is built for an inventory specialist especially when doing investigations on inventory errors and finding more details about a product.

Cons

The system does have issues when backtracking or updating many items. The system doesn't allow for changing more than when one item at a time for each location. You always have to go back to the home page to use the inventory details link.

Kleber
Overall rating
  • Industry: Industrial Automation
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Acumatica Cloud ERP Review

Reviewed on 12/12/2023

Pros

Excelenet is a cheap software that helps and streamlines all internal operations of a company.

Cons

certain methods must be updated and optimized since the wait generates a bit of annoyance

ALBERT
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

good software , but need to have a trainings to use it

Reviewed on 13/11/2023

Pros

has a lot of features and one stop shopping

Cons

log in and password reset has weak info and hard for you if forgot the password

Response from Acumatica

Hello Albert, Thank you so much for sharing your feedback on Acumatica. We'd love to have someone from our product/customer success team get in touch with you to go over any concerns and provide training resources.

Brandi
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Acumatica Cloud ERP

Reviewed on 22/7/2023

Pros

Acumatica Cloud made my workflow easier and my online store more profitable.

Cons

Acumatica Cloud was lacking in a few features that I was able to find in another product.

Gurpreet
Overall rating
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A comprehensive suite of applications to manage various aspects of business operations.

Reviewed on 10/6/2023

Pros

It offers mobile applications for iOS and Android devices, allowing us to access critical business information on the go. This feature enhances productivity and facilitates timely decision-making. and having various business functions within a single platform increases efficiency and data accuracy.

Cons

The costs associated with licensing, implementation, customization, and maintenance can be significant. Small businesses with limited budgets may find it challenging to invest in Acumatica.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

A Personal Review of Acumatica

Reviewed on 8/7/2023

Pros

I found its mobile applications for iOS and Android devices to be incredibly useful. Additionally, Acumatica's high level of customization allowed me to tailor the system to fit my specific requirements and workflows.

Cons

Based on my personal experience with Acumatica, one notable drawback is the learning curve. It may take some training and time to become proficient with its features and functionalities.