Expensify Reviews

It's super easy to track your receipts during travel or at anytime really. You just scan your receipt with your smartphone, enter the amount, choose the account or category and you're good to go.

There isn't anything bad to say about this software. It works great and saves so much time and frustration because you are tracking everything as you go, while you are thinking about it.

The best feature is the smartscan feature. Once you set up the currency, it segregates everything accordingly and saves you the trouble of manually entering it. Even if you have no internet connection, it saves the request and once u go online it will analyze the scan and store it for you.The reports generated are also very well detailed.

I had a technical error, maybe it was my mistake, because it didnt happen to any of my other collegues where the expense trip report closed automatically. But that is easily solved by logging on the web version and activiating it again.

An easy way for corporate expense tracking and reporting. UI is very simple and intuitive. You can do it on the go which is convenient.
I really appreciate how smooth and easy it is to update, upload, claim your expenses. Especially comapred to some large systems like SAP.

Some features are still missing, the automatic sync between credit card and Expensify could work better. You still have to do a lot manually.

Ease of use and implementation, low monthly cost which can be scaled as you add or remove users, completely paperless system and ability to take photos on your phone and upload them to the app, and ease of routing and tracking.

You will not get a lot of customer support and it doesn't integrate well into other applications. I don't think you would expect this of a product at this price though.

I love using Expensify to reimburse our employees. It is super easy for employees to create expense reports. Expensify also has approval workflows which allows employees to submit their expense reports to their managers for review first before submitting to finance for reimbursement. Expensify is also integrated with our accounting system which allows me to sync expense reports without having to manually enter expenses again. The payout process is also super simple and can be done directly through Expensify by connecting your company's bank account.

I wish reporting was done easier in Expensify. Creating a report could be tricky (Expensify requires you to use formulas) but overall it is manageable if you learn a few tricks.

easy to track expense
connects with stripe to invoice
easy to mark paid

when a problem happens customer service does not exist
problems can last over 1 month
no credit for the system not working
they want customers to fix issues that are their problem
no managers in the company

What I liked most about this software, Expensify, is that it allowed for bulk imports and would often suggest categories for certain items once you upload enough receipts and it could find a pattern. In my position as General Manager, I had access to a company card and Expensify is how we kept track of everything before exporting it to our company's accountant.

What I liked least about this software, Expensify, is that it often flagged certain receipts for being duplicates or for being incorrect despite that not being the case. Unfortunately, this prevented you from saving the files correctly until the "disputes" were corrected. For a business, this can make sense or be rectified as the totals are all that really matter, but for personal use, keeping track of tiny margins and trends becomes a lot more important and needs to be protected.

Expensify has made everything regarding expense reporting easier. Snap photos of receipts. Auto scan them for information. Connect credit card or bank accounts to automatically draw data for expense reports. Submit to multiple approvers. Get immediate responses. And Expensify continues to develop and support the product very well. We have recommended Expensify to many other organizations like ours.

Sometimes the connections to financial accounts break. And I'm notified of the fact. I have to notice it myself and wish there were an automated notification.

I find that as a user, the interface is very user friendly and easy to use. I can simply upload receipts and add comments to my expenses. I find it is also easy as an administrator to reject expenses and add comments as to why they were rejected. So easy to use!

The only thing that is hard is that a report won't allow me to add an expense to it in the app. The expense needs to be added first before it can be added to the report, which is hard. Also, it would be nice to make expenses for distance in the app. Perhaps I am able but just don't know how. If so, it could be helpful to make this feature easier to use.

This software is extremely user friendly and makes expense reports a breeze, no more saving receipts on long trips or doing paperwork. I love that it syncs with your card/bank and automatically brings in the expenses and gets smarter as you set categories so the longer you use it the easier expense reports become. I've only used the expense reports side of things so I can't speak to the other services they offer. But 10 out of 10 would recommend this product, also VERY affordable and you can have on your computer, tablet & phone makingit so easy to use!

There are times my card/bank becomes unsynced. And it may only be a week at a time. This has happened a handful of times to me in the past 4+ years so not a deal breaker but just something to be aware of. The customer service is always yuck to fix whatever issue though :)

Expense tracking is typically a grueling experience. Everything from keeping track of expenses, to avoiding mistakes when reporting them is a headache. Expensify is the only thing I've used which actually makes the expense process enjoyable. The GPS mileage capture and automated reimbursement features are amazing, and everything else about the platform makes tracking expenses easier than ever before. Fixing the expense process is no small feat, but Expensify has made it extremely intuitive and pleasant.

The interface can take a little while to get used to, but once you get the hang of it it's actually quite simple.

My favourite feature is by far the receipt scanning ability. Whenever I travel abroad for business, I come home with a handful of receipts as I don't have a corporate credit card (I do not travel frequently enough). Taking photos of all of my receipts and dragging them into expensify saves me a tonne of time. I've also heard from colleagues that there are features to integrate with taxi/uber apps so that business travel is automatically raised as an expense but I have yet to try that out. Basically, the more automated the process of putting in expense reports can be made, the better! I rarely use the mobile app to put expenses in, just by virtue of the fact that I usually just email all the photos to myself to do back in the office, however I do like knowing when expenses have been paid or to check up on their progress from mobile.

I find the the IA of the app confusing. I use the software only every month or so, and I am always confused by the fact that there are expenses, and then there are reports... so sometimes it takes me a while to realise where to go to submit my expenses. When not in the context of a business trip, I often have adhoc expenses for things, and so it feels weird not to be able to submit these without generating a report to put them in. Perhaps it is a business process feature, but it is definitely a stumbling block for me every time.

I use Expensify to report my expenses related to work travel. I have the app on my phone and it’s really easy to add expenses as they are incurred, rather than doing in bulk later. I can take a picture of the receipt on my phone and either use OCR to scan and populate fields or manually enter and save photo to expensive for additional verification/approval. I can easily see any expenses that might fall outside of policy limits, so I can submit additional justification to get it approved, rather than having to go back and forth. I also get automatic updates once my expense reports are approved and again when they are funded.

Very few cons because it’s easy to use. However, OCR can be slow at times, so I often manually enter the fields which is fine for me. Additionally, when you create a new report from the app, it isn’t super intuitive for where to change report comments and details. I have submitted reports thinking it was all updated by name, only to discover the comments were wrong and pulling from previous report. Just requires a bit of searching to update these sections in the app before submitting.

Up until they violated the terms and conditions, the platform was useful and filled our need to reduce/eliminate excel sheets for expense tracking

There are four things about this software that any potential purchaser should know:
1. Privacy doesn't matter to them. They violate their own privacy policy by sending out non-product related information to their customer base. This violates the agreement that they make you sign.
2. It is expensive. Unless you use the credit card, they charge you a lot. They also sent credit card applications to my entire company without my knowledge.
3. No useful customer service. Their customer service is almost non-existent. You cannot call them. You cannot email them. You are forced to use their concierge function that is essentially useless.
4. It takes 3 -5 days to receive reimbursements after approval.

This software is one the most important tools on my daily used to keep track of expenses and to import the data to quickbooks for more efficient way to have all our accounts in order

No issues at all the software works well and it helps us as its advertise. and we cannot spend a day without it.

Expenses come in and need to be accounted for. You need a quick and easy way to get them out of your inbox, wallet, credit card statement, etc. and onto a cloud platform. So, in short, Expensify does what it's purports to do: it tracks expenses. There are also a lot of other features that I don't use, so it likely can be as robust as you want it to be. I use my account very simply. It's nice, too, to be able to track mileage.

I think there are too many clicks required to get to the entering. It's easy enough and quick enough, but it could be easier and quicker. I would like there to be a more simplified interface for people that don't need to use all the bells and whistles.

Able to add expenses on the spot just by taking a picture of the receipt on your phone, or forwarding an email receipt. Also the ability to add mileage daily.

The smartscan function is not always correct or intuitive. Double check totals and names of businesses against receipt. Also the smartscan function can lag.

This is an expense tracker. I use this to track expenses by taking a picture of my receipt's whether it is for groceries, gas, business purposes. This keeps everything organaized by date and keeps the pictures of the receipts for a detailed history.

Nothing specifically I have experienced with Expensify thus far. I have even have contacted customer service and they have replied back professionally and quick it didn't even take a full 24 hours to respond and I am not too familiar why I even had to contact there support but it was something not too important to address either way the issue was fixed and their customer service was fast and reliable while providing professional customer service and care.

Most important thing: you got billed - you report it with app. This simple, right here and now you make a photo, and you are done!
It picks the currency, expense right from the photo of the bill. Can't take a photo - no problem, expense may be filled manually. It doesn't seem to affect the mobile phone battery, it doesn't nag you with popups or unwanted ads (I can't express how much I hate it when paid application starts to throw additional promotions).
The structure of application is easily understandable.

Can't point my finger on anything worth mentioning. May be, just may be the bill recognition could take a little less time. I had a case when it took about two days. Still it is quite good.

Expensify's tagline, 'Expense Reports that Don't stink' tells you everything you need to know! I've used a variety of expense reporting system and Expensify is by far the best. With a phenomenal mobile app and simple integration options to link credit cards, Expensify actually makes creating and modifying expense reports a snap. And, with a super modern, responsively designed interface, it's easy for anyone to create new reports, add new expenses, and view and print existing reports.

It would be nice if there was an ability to see additional reporting regarding spending habits or the ability to see reports based on expense types, such as travel or food and beverage.

I like the functionality and availability of the app.

The price has steadily gone up each month. I have tried to get an answer why and cannot talk to a live person of get a clear pricing schedule.

The software is easy to use and implement. Once employees get use to using the platform, the process pretty much runs on its own. For the service provided, the cost is reasonable.

While the product is constantly being updated, it seems like recent changes have slowed down the platform's performance.

The software allows for online creation and approval of expense reports and credit card expense tracking. Expensify is an improvement over doing these tasks manually.

The interface is needlessly complicated and it's difficult to learn how to use and troubleshoot problems. There's this AI "concierge" built in to Expensify that I have found more often annoying than helpful. The credit card feeds break down sometimes, either not capturing expenses or applying the wrong dates to expenses, which fouls up the feed between Expensify and the GL software. There is a feature called "copilot mode" that allows users to access each other's accounts, which I still find confusing. It looks like Expensify is trying to make this a nice-looking interface with a good user experience, but they're just kind of missing the mark in my opinion.

Very clean interface and convenient to submit expenses. Good manager employee structure and review policy.

Hard to download reports to analyze expenses at end of month. Sometimes difficult pulling reports into quickbooks.

Expensify is incredibly easy to use, makes it simple to collect and submit expenses and very easy to approve them as well. You can categorize expenses, set limits for certain types of expenses, and because everything is electronic it is much easier to review and process. It's very intuitive, and the computer and app interfaces are both very easy to use.

Sometimes there's a delay when you scan a receipt before it shows up, and every once in a while a scanned receipt has to be manually corrected