Paycom Reviews

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1015 Reviews

- Industry: Food Production
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The easy way to manage and view your paycheck and schedule
Reviewed on 4/1/2024
Pros
The easy and hassle free way to view and manage my paycheck and work schedule at home or on the go
Cons
I didn't have any dislikes about this product.
Response from Paycom
We're grateful you took the time to leave us a review, Brandon! It's great to hear Paycom made accessing your information so convenient!
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best HRIS Platform
Reviewed on 2/1/2025
I was extremely happy using this platform. The staff also really enjoyed the simplicity of the app....
I was extremely happy using this platform. The staff also really enjoyed the simplicity of the app. We had staff of all age groups who could navigate the app with ease.
Pros
Paycom is one of the best HRIS platforms I have used in my HR career! I really enjoyed how versatile it is. Everything I need is all available in one platform.
Cons
I didn't have any negative things to say about this platform.
Response from Paycom
Monica, we appreciate your glowing review and are glad to hear that Paycom has exceeded your expectations. We're proud to offer a versatile and user-friendly software that meets the needs of HR and payroll professionals like you, and we're thrilled to hear that it's made a real impact on your work. Our goal is to provide a seamless and intuitive user experience, and it's great to know we've achieved that for you and your organization.
- Industry: Human Resources
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Paycom Review
Reviewed on 16/12/2024
Pros
Nice system with a lot of integrations/features.
Cons
Not as user friendly as other systems. Dashboard layout is a bit complex.
Response from Paycom
We appreciate your feedback and are glad to hear that you've found value in Paycom's comprehensive HR and payroll software. We're committed to creating a seamless user experience and value your feedback. If you have any additional feedback please reach out to your dedicated specialist or at [email protected].
- Industry: Insurance
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Paycom - A well-rounded HRIS system
Reviewed on 15/10/2024
Overall happy with the system. There are always improvements we wish were available, and Paycom is...
Overall happy with the system. There are always improvements we wish were available, and Paycom is willing to submit these suggestions as future improvements - but the system works for our needs with an employee count that falls within the 200-500 range.
Pros
The functionality just makes sense. We are able to use all of the benefits of the system together to have some automations within our HRIS system.
Cons
The lack of integration with other systems. We really want our other vendors/retirement services/etc. to have 360 integrations.
Alternatives Considered
PaycorReasons for Choosing Paycom
Their PTO tracking caused a lot of turmoil and lowered employee satisfaction.Switched From
PaylocityReasons for Switching to Paycom
Just overall seemed to better fit our needs with the HRIS system.Response from Paycom
We’re delighted to see that Paycom has been easy to use for your organization and that it’s helped to streamline your HR and payroll processes! Thank you for sharing your experience with us, Keith. Please do not hesitate to share future feedback or ideas for improvements with your dedicated specialist.
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
PayCom - Best Payroll Process
Reviewed on 10/12/2024
The great staff that is always helpful and understanding to my (the clients) needs
The great staff that is always helpful and understanding to my (the clients) needs
Pros
The ease of processing, and no stress to getting the employees time and information
Cons
Reports, still want to run reports I need and the report that I can understand
Response from Paycom
Karen, we're excited to see Paycom making a positive impact on your organization's employee experience by simplifying their process and eliminating unnecessary tasks regarding HR and payroll. We're committed to helping you get the most out of our platform, and your dedicated specialist will be the best person to assist with running reports and any other needs you may have. We appreciate you taking the time to leave a 5-star review!
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Pay com review
Reviewed on 13/1/2025
over all paycom is alot easier to use then our last system
over all paycom is alot easier to use then our last system
Pros
I can manage my deductions and vacation requests for myself as well as my employees
Cons
when my employees work a shift that goes into the next day and work over say like 12 hours is a little challenging getting the system to realize its not a mistake or missed punch
Response from Paycom
Hi Donna, thank you for your review! We are glad to hear you can manage your own deductions and PTO requests and that Paycom is user-friendly for you and your employees. We appreciate your feedback!
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
SPOUSE'S POINT OF VIEW
Reviewed on 9/1/2025
I HAVE USED IT ON BEHALF OF MY SPOUSE'S WORK ENGAGEMENTS; I THINK OVERALL IF MORE COMPANIES WOULD...
I HAVE USED IT ON BEHALF OF MY SPOUSE'S WORK ENGAGEMENTS; I THINK OVERALL IF MORE COMPANIES WOULD USE THIS PROGRAM, YOU WOULD BE ABLE TO MANAGE YOUR PROJECTS, TIME, AND PAYROLL MUCH BETTER.
Pros
YU COUKD EASIL REVIEW, EDIT AND SUBMIT TIME WORKED AS WELL AS REVIEW DOCUMENTS AND DEDUCTIONS
Cons
SOMETIMES IS TAKE A FEW MINUTES TO REFRESH
Response from Paycom
Hi Beatriz, thank you for your review. We are glad to see that you are able to manage time tracking and payroll effectively with Paycom!
- Industry: Mental Health Care
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy and user friendly
Reviewed on 2/2/2025
Overall it’s easy to use, legitimate, and clear to understand.
Overall it’s easy to use, legitimate, and clear to understand.
Pros
User friendly, even for someone who isn’t tech savvy. Tabs/descriptions make sense and are clear. I like the option to approve a paycheck.
Cons
Tax document location wasn’t self explanatory. Every other feature is self explanatory though.
Response from Paycom
Allison, thank you for taking the time to share your positive experience with our HR and payroll software! We're thrilled to hear that you find our app's interface user-friendly and clear, making it easy for you to navigate and utilize features like Approve My Check®. We appreciate your feedback regarding the tax document location and encourage you to share any additional feedback with your dedicated specialist or at [email protected].
- Industry: Construction
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good and simple app
Reviewed on 16/12/2024
overall my experience with Paycom was good . No problems
overall my experience with Paycom was good . No problems
Pros
easy to understand and navigate , didnt take long to get used to
Cons
there wasnt much i didnt like about using paycom
Response from Paycom
It's great to hear how our app has put everything you need into one, easy-to-use experience. Thank you for review, Kadisha!
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Payroll specialist
Reviewed on 11/12/2024
Pros
Payroll processing, timecard reviews, HR
Cons
inability to make changes without customer service rep
Response from Paycom
Susan, we're so glad to hear that Paycom is making a positive impact on your organization's payroll processing, timecard reviews and HR management. Our goal is to provide a seamless experience across all aspects of workforce management, and it's great to know we're hitting the mark for you. Thank you for choosing Paycom and for sharing your feedback - we're committed to continuing to support you and help your business thrive.
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paycom is Amazing!
Reviewed on 29/10/2024
I have worked with Paycom at three different organizations over more than 3 years. I absolutely...
I have worked with Paycom at three different organizations over more than 3 years. I absolutely LOVE Paycom and would change to this platform anywhere I go.
Pros
The ease of use and ability to customize the platform to our individual needs.
Cons
Slow to get custom reporting built. It seems to take an extensive amount of time to get approval for, price out and actually build a custom report.
Response from Paycom
Jillian, we’re happy to hear you love our software and its user-friendly features. It’s especially great to hear you’ve been able to customize our all-in-one platform to your organization’s individual needs. Thank you for sharing your experience and leaving us a 5-star review!
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paycom is the best!
Reviewed on 6/8/2024
Pros
Paycom is EXTREMELY user friendly and has taken so much tedious work off my plate as an HR Manager! Before Paycom, I have 7 different systems that I would bounce between which housed various types of employee data, and to be able to have all of that, and MORE, in one system has been amazing! In addition, the employee visibility / ownership has been a huge positive shift and they are happier to have the ability to do so many things at their fingertips. I would have to say my favorite Paycom feature is "Approve My Check". This has eliminated ALL human error with payroll!
Cons
There is nothing so far that I do not like, but I will say the hardest feature to learn and get used to is reporting. It is very extensive and customizable, which is great and what every company needs, but getting to what you need takes a great deal of time in the beginning. Once you figure it out, its smooth sailing from there.
Response from Paycom
Nikki, we're glad to hear you are benefitting from having all your payroll needs in one place. It's especially rewarding to hear the Paycom features have eliminated all human error. Thank you for the 5-star review and we are happy to continue serving your organization!
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paycom meets all of our expectations!
Reviewed on 4/6/2024
Pros
I love that we have a dedicated specialist, how our implementors are very forthcoming and open about Paycom, the navigation, and usability of Paycom.
Cons
If there was a better way to complete expenses for supervisors, as this is apart of my role, that would be better. Something that allows us to edit, review, and submit expense reports on the behalf of others more smoothly and easily - without extra steps that may be unnecessary or unavailable.
Response from Paycom
Megan, we are glad to hear you are experiencing top-notch service from our team. Thank you for the 5-star review! If have any additional questions, please reach out to our team at [email protected].
- Industry: Recreational Facilities & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Payroll is easy with Paycom!
Reviewed on 3/10/2024
Our agency has been with Paycom since 2018 and customer service is fantastic.
From transitioning...
Our agency has been with Paycom since 2018 and customer service is fantastic.
From transitioning from another payroll provider to ongoing support for day to day issues, I have received prompt and friendly service.
Pros
Straight forward and easy to explain to employees
Cons
Some updates have changed the way some reports are generated that are not as user friendly.
Response from Paycom
Debra, our goal is to deliver top-tier service to all of our clients. It's rewarding to know you and your organization find our support team helpful and friendly. We appreciate your feedback and thank you for letting us serve your organization!
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Paycom is a fast and easy platform for managing timecards and HR tasks.
Reviewed on 19/9/2024
Paycom is a fast and easy way to manage timecards. Its a one stop shop for everything "HR" related....
Paycom is a fast and easy way to manage timecards. Its a one stop shop for everything "HR" related. There's availability for report writing and task upkeep that rivals any other software.
Pros
I have enjoyed phone access to my employment information.
Cons
At times there are difficulties in navigating where to locate employment information.
Response from Paycom
Matthew, we're so glad to hear you have all your payroll needs in one place! It's exciting to hear Paycom has been fast when managing Time and Attendance! Thank you for the 5-star review!
- Industry: Veterinary
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
User-Friendly Payroll Software for Employees
Reviewed on 10/5/2024
As an employee, overall this is a simple user-friendly program for managing compensation and I've...
As an employee, overall this is a simple user-friendly program for managing compensation and I've been happy with it in the 6 months we've had it in use.
Pros
Very easy to use as an employee. Easy to access current pay stubs, total pay, withholdings and contributions for the year. The "Approve my Check" function is very nice to make sure there are no errors before paychecks are processed.
Cons
I have not had any significant issues with the software.
Response from Paycom
We're happy to hear how Paycom has made accessing your information so convenient, Sara! Our mission is to simplify the employee experience, so we're glad to hear this has been your experience. We appreciate your review!
- Industry: Plastics
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paycom protects your payroll for sure!
Reviewed on 22/3/2024
All companies should use Paycom. It's reliable and easy to use. It immediately alerts you if you...
All companies should use Paycom. It's reliable and easy to use. It immediately alerts you if you have any discrepancy. I genuinely like Paycom.
Pros
Being in control of my finances. Allowing me to have documentation if ever needed. Helpful tutorials. And alerts through your preferred notifications. Email, text, phone
Cons
Honestly I never experienced any issues. This app is hassle free.
Response from Paycom
Taneisha, it's great to hear Paycom has positively impacted you and your organization's payroll process! Thank you for the 5-star review, and for entrusting us with your HR needs.
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Adding new locations
Reviewed on 1/10/2024
Very satisfied with how things went and professional.
Very satisfied with how things went and professional.
Pros
The team work to get our two new location in the system and up and running so smoothly.
Cons
Nothing major, we always run into bumps along the way
Response from Paycom
Cheryle, we're thrilled to hear how Paycom has helped you and your organization get up and running so smoothly! Thank you for the 5-star review!
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paycom delivers return on investment!
Reviewed on 14/2/2024
Paycom was like coming to trusted teammates who walk you through all the options you may want or...
Paycom was like coming to trusted teammates who walk you through all the options you may want or need for you business and it's anticipated growth. I know I'll never have to switch again!
Pros
I really enjoyed working with the Paycom team. I can tell they want my business to succeed genuinely, and they work hard to support our needs and growth.
Cons
I really don't have any cons honestly. I have thought hard and can't think of any!
Reasons for Choosing Paycom
I needed a company who could keep up with the growth of my business. Paycom delivered!Switched From
OnPayReasons for Switching to Paycom
Paycom had the ability to keep up with my business and support our continued growth and needs I hadn't even thought about!Response from Paycom
Lori, client service is our top priority, so we're truly happy to know you're having a positive experience with Paycom! Thank you for letting us serve your organization and entrusting us with your payroll needs. We look forward to continued success in the future!
- Industry: Insurance
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Smoothest implementation ever
Reviewed on 6/2/2024
Overall we are very happy with the product. It was easy to get set up and I find myself looking to...
Overall we are very happy with the product. It was easy to get set up and I find myself looking to use more and more of the fields and options because the reporting is really great! It has been a pretty quick learning curve because the interface is pretty user friendly.
Pros
The implementation process was quick and fairly straight forward. Our sales person remained on our account as support throughout the implementation process and that was comforting. We had a timeline and we were able to adhere to it and processed our first payroll on time. When we had questions, we received answers quickly by reps that we recognized. The general ledger reporting is also easy to update and customize.
Cons
We had a couple issues with benefits implementation. It was a little difficult to understand what we were setting up and how it would all flow through. May recommend asking for a benefits specific demo. We also have had to file a few jurisdictions that have cost some extra fees that I didn't think about up front it may be nice to do a review before implementation of what may be needed.
Reasons for Choosing Paycom
We were implementing a 401k plan and so we needed better reporting. We are now able to get an employee census and automated 401k reporting from the system vs. manual Excel design.Switched From
SurePayrollReasons for Switching to Paycom
Price was some consideration. ADP was too expensive for our small company. Paylocity is the product I had some experience with in the past and their customer support was always changing reps. Their GL was also not customizable by the end user.Response from Paycom
We appreciate your feedback, Stephanie. It's great to hear about your implementation experience with our team! We're happy to know Paycom is making a positive impact on you and your organization! Thank you for the positive review.
- Industry: Outsourcing/Offshoring
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paycom - Pros and Cons
Reviewed on 17/9/2024
i would rate paycome with an 9. it's a near perfect tool with the exception of how long the...
i would rate paycome with an 9. it's a near perfect tool with the exception of how long the approval hierarchy works, If i was the developer i would put in status bar on top of the list approvers so that i know what's the hold up, who is hodling up my ticket for approval
Pros
Everything is available in paycom from scheduling to adjustments to personnel action form to continuous learning
Cons
the approval stages are very cumbersome, it shows me the name of the approvers but does not show you any real "progress" as to why the ticket is stuck to a specific approver.
Response from Paycom
Arnel, thank you for the positive review! We appreciate your feedback. If you have additional comments or ideas for improvements, please share them with your dedicated specialist that is assigned to your organization!
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Paycom Feedback
Reviewed on 7/10/2024
Payroll processing is no longer an irksome experience. Help is readily available, and the process...
Payroll processing is no longer an irksome experience. Help is readily available, and the process is becoming more intuitive.
Pros
The BETI payroll has made processing payroll much simpler and less time consuming. Employees like the ability to approve their timecards and review and approve their pay checks.
Cons
Paycom's manuals on setting up various processes can be confusing but improving. Customer service has improved drastically over the past couple of years. The payroll process was not intuitive and very frustrating and that has improved too.
Response from Paycom
Ben, thank you for leaving us a positive review! We're happy to hear our customer support team has been readily available to you and your organization! We appreciate your partnership!
- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Paycom is very user-friendly
Reviewed on 26/6/2024
My overall experience with Paycom has been great. Paycom has several great functions that make HR...
My overall experience with Paycom has been great. Paycom has several great functions that make HR and the supervisors' job a lot easier. Paycom is great for documentation, easily making things visible to employees, and personalizing the system to better fit our business needs.
Pros
I like that the employee is very user-friendly. The app makes it very easy for the employee to access their timecard, request time-off, view documents, complete checklists, etc. From the HR side, after we explain how to access something via the app, the employee rarely reaches out about the same question again, as it's easy to locate everything.
Cons
I do not have any cons about Paycom. I think the system is great and very user-friendly.
Response from Paycom
Gabrielle, we're glad to hear how Paycom has streamlined and simplified your organization's HR and payroll processes! Our goal is to provide customized product offerings to fit the needs of any business, so we're happy to hear this has been your experience. We appreciate your partnership!
- Industry: Packaging & Containers
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
PayCom Software
Reviewed on 21/10/2024
Very good time keeping and self-service employee software online and via App. All features are...
Very good time keeping and self-service employee software online and via App. All features are right at your fingertips. Direct communication with HR or Payroll departments if needed.
Pros
All of its empolyee self-serve features online and via the app.
Cons
Sometimes the time off request, remaining balance and other features can be confusing.
Response from Paycom
It is great to see that you are enjoying the convenience of our employee self-serve features, Lanoard! We ae grateful for your feedback and look forward to continuing to support you with our services.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
HR Manager
Reviewed on 22/10/2024
Excellent. Although there are concerns with getting immediate assistance at times I always get my...
Excellent. Although there are concerns with getting immediate assistance at times I always get my issues resolved.
Pros
Simplicity of doing payroll. It almost does the payroll for you. Just need to verify info.
Cons
Availability of service team sometimes. I have called and no one from my team is available to help me.
Alternatives Considered
PaylocityReasons for Choosing Paycom
Service issues with ADP as well as the cost.Switched From
ADP Workforce NowReasons for Switching to Paycom
It seemed like a more user friendly product.Response from Paycom
Our company's mission is to simplify HR and payroll processes for all our users, so we're excited to hear about your experience! Thank you for the 5-star review, Bob!