Caspio Reviews

The Caspio platform was easy to use and I was able to get an application started within a week of learning the software. Their customer service is great and very willing to help with any issues I had.

It was a little difficult to figure out how to get the app onto a website. I am not trained in coding, so I had to learn how to do a lot of things to get the app to work exactly the way I wanted it to.

Was relatively happy with CASPIO's features and function for a year until CASPIO suspended the account.

Loaded a new and valid credit card, which was repeatedly rejected by CASPIO.Rather than someone call me, CASPIO opted to suspend account instead, which caused critical automated pathways to grind to a halt, causing signficant reputational damage and operational chaos.Telephonic support insisted on a 9 digit support ticket number, whereas only 5 digit numbers are provided.Spent close to a week trying to get someone in billing onto the phone. Eventually managed to pass the credit card details to someone in billing (god bless [sensitive content hidden]) but the card details were still rejected. Eventually Caspio's dev team fixed their issue. But zero acknowledgement or apologies from Caspio as to what went wrong and whether it might happen again.

We started using Caspio a bit in hurry, developing a solution for a client over an already established budget. What we really do not like about Caspio is the lack of documentation that made our developer spending hours to understand its logic. On top of that several bugs that they didn't recognise took us in waste lot of time.

But ok, bugs is for everyone, what really is unacceptable is the total lack of support and collaboration. Not only they ask 250$ per hour to give you support, but every small thing that goes out of the plan they charge you inevitably. if you ask for some small difference they ask you to subscribe the next plan at 3 times the price. Then if you ask to negotiate they are not available. Once you are tied up with them they not only deliver less value, but they are rigid and unavailable to collaborate.

Our company was looking for software that would enable us to launch clean, professional looking website features quickly. Caspio offers a fairly simple used interface that allow rapid development of new ideas and their features are well rounded. They have some of the best support staff around.

Some of the features we need are only offered on costly plans.

I love Caspio because it is so easy to use. I work frequently with much larger companies, and they gush when they see how much power we have to manage our data with the Caspio platform!

I really don't have any real negatives. I love the ease of use, the customization, the data mining, and preset reporting.

The wizard-like interface helped reduce the investment we might otherwise have had to invest in learning a command-line interface. What's more, at first glance, a person might miss the fact that the hosting engine of the product is built into the product itself.

At least in our experience, it appeared that Caspio had given little thought to how a credentialed user would navigate from one "datapage" to the next in a finished application. Although there were a couple of rudimentary examples of this, they weren't professionally-linked to the otherwise-great engine that Caspio offered. As a result, we had to improvise our own interface from the ground up.

The organizational aspects (tables, views, datapages, authentications) and flow of the steps within each of these features are intuitive and easy to follow. This framework of a few 'tools' with many guided steps and options in each tool make it less intimidating for a novice to create an application independently that suits their specific program needs.

However, what I like just as much about Caspio is their amazing customer service. I can't say enough about their timely and courteous responses all the way from their Sales and On-Boarding Executives to their Account Managers and Session Experts (whom I highly recommend working with for insights and help with more complicated builds or specialized features).

Although Caspio is constantly improving their product and educational material demonstrating how to use it, there are always more features that can be added to allow users to control the look and feel of an application or to allow for example more filtering options across tables. However, there is a balancing act between creating user friendly features and highly customized ones without needing to write additional code to achieve the aim.

The low-code approach frees you from having to learn any programming language and rely upon it. It is flexible enough to allow you to build literally any kind of application you want from simple to complex, which is powerful and liberating. No more dealing with filthy vendors!!! Their support, even on the free tier, is outstanding. There is also a TON of information and instructionals available on the web. They seem to want you to be successful, and go the extra mile to help you be successful.

There is a steep learning curve, BUT the peak is not high and it won't be long before you are comfortable and moving along building things at a good clip. I'm also not fond of a cloud-only solution as it is our data and we should be able to replicate/backup the data to local servers directly. It looks like this is possible with the API, however that's only available in the most expensive tier. You really have to have a good understanding of your business process and the SDLC to avoid making time-consuming mistakes.

Caspio is a very flexible tool for creating and maintaining SaaS systems for your company or for your customers. You need a basic understanding of relational database and how to work with them. Once you are there then, maybe after a few hours, you are ready to go. Everything else when it comes to creating queries and views, unless you want to create something unusual, is straight forward. Designing datapages is also quite easy and only requires a minimum of learning time. Publishing the datapages on your website is also excellent as Caspio offers different options for achieving it, depending on what web publishing tool you are using.

As we are doing solution prototypes using MS Access, we tend to upload the application database into Caspio to speed up the process when implementing a solution. The drawback with this method is that although we can upload tables and data, we cannot upload views. This is mostly due to the fact that Caspio does not handle views in the same way as MS Access, in fact not allowing a few functionalities such as calculated fields. Caspio, over the last few years, has come up with means of addressing this shortcoming by adding extra functionalities in database management.

There was nothing I liked about this software.

Wasn’t able to creat a multi-select form with queries carried over into the next search. Is not usable by a non developer. Interface is clunky and looks outdated.

Caspio is incredibly easy to use. You can setup forms, websites and applications with little or no code experience. Their customer support is top notch when you need help (if you are on a paid plan).

There are some simple tasks I would like to complete that just aren't available options. I think as Caspio continues to update their platform we will see more but sometimes it is limited if you have a something specific you are looking to deploy.

It is quick and easy to set up new data pages and tables within Capsio and the online tutorials are great tools for new users. The software is quite user friendly, even for those with little to no code experience.

The main difficulty our organization is currently facing is regarding the formatting and Styles within Capsio. For users with little coding knowledge, the visual formatting of pages can be difficult and hard to integrate with current organization branding and websites.

It is truly a "No Code" platform!

Our application, however, would never have been so successful (due to my lack of knowledge) without the support of the Caspio Customer Service and Professional Development staffs. They are all truly invested in the success of their customers.

Although it may seem to be sort of a contrived response, I really cannot think of a criticism of the Caspio system. The typical criticism of a technology company would be their inadequate customer service. However, as discussed above, their support personnel are almost always available, always knowledge and will always go out of their way to find a solution.

We created a nonprofit that connects people with donations to organizations that need them. For that, we needed a database. With no budget, we were able to launch. With no IT background, I was able to get started from the tutorials and with helpful staff, have updated and upgraded over the years.

Starting out without technical experience, it did take some time to learn, but we started with the free plan and it was an incredible value - worth the time investment to learn. There with challenges that the architecture we built as we wanted to grow and change. The Caspio support team has helped us solve many of those with creative workarounds.