Sage Business Cloud Accounting

4.1 (288)
Cloud Accounting for Small Businesses

Overall rating

4.1 /5
(288)
Value for Money
3.9/5
Features
4.0/5
Ease of Use
4.0/5
Customer Support
3.9/5
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288 Reviews

Krystal
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Using Sage since Peachtree

Reviewed on 11/11/2019

This software has helped us to have all the necessary reports for the government. We recommend it...

This software has helped us to have all the necessary reports for the government. We recommend it if you want a complete one.

Pros

It is a complete software to manage your business accounting. We have been using Sage since it was Peachtree. Now you can manage the accounting everywhere with the cloud feature. You can manage sales, inventory, employees, estimates, purchases/sellers, and so much more.

Cons

You can be confused sometimes because all the windows are similar.

Mahir
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Awesome Accounting System if you can afford it!

Reviewed on 21/10/2022

The overall experience is definitely good and it's worth every penny if one can afford it.

The overall experience is definitely good and it's worth every penny if one can afford it.

Pros

Sage Accounting application improved our efficiency and business processes by much. It's features are integrated and there's no functional flaws at all; we can trust it's reports!

Cons

When you have 10+ users, it'll be a bit expensive to maintain Sage. Besides, initially the learning curve to get accustomed to it's features may take some more time for the traditional ERP system users

Alternatives Considered

Infor OS and Salesforce Sales Cloud

Reasons for Choosing Sage Business Cloud Accounting

NetSuite was very very expensive to maintain and also it's product support team was very slow to respond.

Switched From

NetSuite

Reasons for Switching to Sage Business Cloud Accounting

Sage has all the features that we necessitated and it was within our budget
Bettina
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Shocking support and behaviour from their new online shop division

Reviewed on 18/9/2018

We had been one of their first online store users when SAGE started with their online store offer....

We had been one of their first online store users when SAGE started with their online store offer. Then the support and customer service was outstanding. Sadly they outsourced their online shop to another company and we needed to move our existing online shop to a new platform. One would think that "SAGE" would facilitate this move for free, as the old platform was discontinued. Well that was not so, we ended up paying a large sum of money for the move. The service level of the new "SAGE" company was horrific, the treatment we received was shocking, everything took weeks and months to finalise. We ended up doing most of the work ourselves and then received a bill for their general set up package and for re-directing the pages to the new site. Unbelievable and shocking! We are also using their accounting software that we like, if we find another way of integrating the accounting part easily with another online shop provider, we will move. They do not deserve our business as they clearly don't appreciate loyal and long standing customers.

Pros

The online store platform integrates easily with sage cloud accounting. Nevertheless, the customer service is shocking, shocking, shocking!

Cons

the online store provider have no regard for longstanding and loyal customer - shocking and horrific customer service!

Verified Reviewer
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A saviour for start-ups and SMEs! Sage is like a digital CFO

Reviewed on 15/6/2022

Pros

Features! The wide array of features from automated invoice generation, reminders to follow-up actions, report & analytics generation for sharing with shareholders or investors, etc. make sage a must-use for small and medium enterprises. Cuts down unwanted bottlenecks in finances, payroll, while saving significant costs and downtime.

Cons

Pricing is a bit steeper compared to alternatives. Although the premium pricing is justified by sage's product, I feel it is still not accessible to early stage companies. Maybe, a specific plan focused on start-ups offering only limited features that start-ups use on a day-to-day basis would be fantastic.

Gustav
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One of my best investments yet.

Reviewed on 6/5/2021

First of all i had no accounting software, no quoting and invoicing software. so this just makes my...

First of all i had no accounting software, no quoting and invoicing software. so this just makes my document presentation just that much more professional looking. also i only have to do the basic, and it does the rest for me.

Pros

As a non accounting person, i found this software to be just what the tax man ordered in terms of financial accountability features. it's so easy and and intuitive to use, i was able to get started on the first day and even issued a quote to a client.

Cons

well, i had trouble linking my business bank account to the software, but that could be the bank...

Alternatives Considered

Xero

Reasons for Choosing Sage Business Cloud Accounting

Sage was cost effective and charges in local currency which makes it cheaper, whilst also offering more features.

Switched From

YourTradebase

Reasons for Switching to Sage Business Cloud Accounting

Sage has an incredible track record and support, plus it was cheaper.
Eugenio
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

a tool to trust if there is budget for it

Reviewed on 15/7/2021

very good, all the accounting department can work with it.

very good, all the accounting department can work with it.

Pros

the robustness of the software, it does not save locally any file, is connecting to the server for every query.

Cons

the price is very high, the company need to be bigger to be able to pay this software, the customer service is not very good in the it section, they are accountants.

Alternatives Considered

MNprogram

Reasons for Choosing Sage Business Cloud Accounting

because we needed better support

Reasons for Switching to Sage Business Cloud Accounting

because mn program was not able to start the fiscal year in june as we need, it only accepts january december accounting period.
Andre
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Sage is a very easy and powerfule accounting tool

Reviewed on 27/1/2022

Overall the experience is good. They can definitely work on their email support.

Overall the experience is good. They can definitely work on their email support.

Pros

The ease of the setup and use of the software. It was written so that anyone can use it. Very simple, yet poewerful.

Cons

Some of the features that were advertised when pitched to us aren't available. The customer and supplier age analysis reports should have totals.

Alternatives Considered

Xero

Reasons for Choosing Sage Business Cloud Accounting

We wanted to go cloud based

Reasons for Switching to Sage Business Cloud Accounting

At that stage Xero did not have a lot of support in SA.
Bruno
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Sage could accounting - innovative solution

Reviewed on 22/7/2021

Incredible experience, easy to use and helpful to develop the business.

Incredible experience, easy to use and helpful to develop the business.

Pros

Sage Business Cloud Accounting is an innovative solution based on the sage software that allows to combine the original one with the cloud solution, as future and digital transformations needs.

Cons

The software is quite expensive if companies does not needs all features presented.

Vishal
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Can definitely Work with IT!!!!!

Reviewed on 29/9/2020

Ability to meet the objectives of the finance department and make the workflow alot easier in terms...

Ability to meet the objectives of the finance department and make the workflow alot easier in terms of maximizing the efficiency

Pros

The ability to integrate with other Sage solutions was great. We had some other 3rd party solutions which needed to be integrated and the ISV already had integration points available

Cons

The price was a little off but we if you need the solution its worth the extra cost

Alternatives Considered

Dynamics 365 and Acumatica Cloud ERP

Reasons for Switching to Sage Business Cloud Accounting

The great reviews and i have a couple of other professionals who recommended it to us
Michael
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Reliable and powerful

Reviewed on 27/4/2022

Sage is a very reliable and powerful option for a small business. Being able to handle accounts on...

Sage is a very reliable and powerful option for a small business. Being able to handle accounts on mobile is very useful. It could end up being pricy for larger business, though.

Pros

Banking integration is very useful, and it is nice to be able to track transactions easily. The reports available are clear and concise. Being cloud based, the mobile integration is very handy.

Cons

It does look a bit dated. Payroll is an added extra, so for a medium to large business the costs could increase dramatically. The ability to track time would be useful.

Simon
Overall rating
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sage

Reviewed on 27/9/2022

Excellent, the more you learn about the software the more possibilities to improve your business,...

Excellent, the more you learn about the software the more possibilities to improve your business, an all in one package.

Pros

With starting on a new venture it was imperative to start off with the right software, Sage gives us everything we currently need in terms of invoicing, banking, ensuring all payments (in & out) are allocated, plus the flexibility to set up your own product codes & pricing structure specific to our business.

Cons

I would like to see a word search feature included in the invoice and purchasing section, rather than have to go through individual invoices to find the product I am looking for.

Alternatives Considered

Xero

Reasons for Switching to Sage Business Cloud Accounting

Used Sage when working in another industry so familiar with some of the processes.
Kerry
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sage review

Reviewed on 11/7/2022

Pros

From AutoEntry to sage accounting to sage final accounts.
I like the bank feed within sage accounting - all time saving.

Cons

Bulk nominal changes would be a good addition. Otherwise I have to go into each individual invoice

Alternatives Considered

Quickbooks Online

Reasons for Switching to Sage Business Cloud Accounting

Mainly the support I get from the team at sage. I can always get hold of someone to answer queries.

Response from Sage

Hi Kerry,

Thanks for the great feedback and glad you're loving your accounting product.

Very best wishes
Sage

Alan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Possibly the best accounting software we've ever used

Reviewed on 9/11/2017

Using Sage One allowed us to combine our Accounts and Payroll systems into one. It makes it easy to...

Using Sage One allowed us to combine our Accounts and Payroll systems into one. It makes it easy to manage our accounts from any location and on any device. It also removed the worry of backing up and securing our accounts records.

Pros

The fact that Sage One is cloud based, is probably the best feature. No more endless backups and annoying updates to perform. Everything is taken care of and the support team are amazing. It's also simple to grant access to your Accountant, who can then do whatever that need to when it's your year end etc.

A very clear interface provides an overview of your current situation and makes it easy for you to do your everyday tasks like entering and raising invoices, or checking who owes you money. You can easily produces account statements and everything can be emailed straight to your customers, so far less physical paperwork.

Cons

The Invoicing template choices are limited, but with a bit of creativity, you can definitely make something you can work with. The thing that needs the most attention is the method by which invoices and statements are emailed out. they appear to be from the email address you give the system, but are sent by Sage. Consequently, some clients weren't receiving their emails. We just turn any invoices into PDF's and email them ourselves. No big deal as we are still paperless, but it would be nice if we didn't have to. hopefully something that will be addressed on a future update.

Paul
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

owner

Reviewed on 24/4/2022

My accountant can open a copy and quickly finish the year and tax preparation saving me time and...

My accountant can open a copy and quickly finish the year and tax preparation saving me time and money.

Pros

I have used it for a very long time and it works very easily for me. It has evolved but never change so much as to make it difficult to keep using using. Sage has much more than I need but is still competitive with price and easy to use what I need.

Cons

I never got the hang of bank reconciliation to work faster than manually but is me and I do not have a great deal of entries.

Alternatives Considered

QuickBooks Desktop Pro

Reasons for Switching to Sage Business Cloud Accounting

Seamed more powerful and professional .
Johan
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Sage One - Good for a Chicken Farmer in Zimbabwe

Reviewed on 24/4/2023

No comment, as it was developed by Pastel and not a lot of effort was placed in developing a...

No comment, as it was developed by Pastel and not a lot of effort was placed in developing a descent accounting platform.

Pros

Sage is very cheap, but with it comes a entry level accounting platform. Definately not a Rolls Royce like Microsoft Business Central.

Cons

Uploading and deleting items and customers and suppliers. Very entry level. This product does not come close to Business Central. Sage is more an accounting platform for third world countries.

Caroline
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Appalling Customer Service

Reviewed on 29/5/2018

I phoned and chatted online with Sage One (Sage Business Cloud?) customer service technical support...

I phoned and chatted online with Sage One (Sage Business Cloud?) customer service technical support 8 days ago over an issue and have also emailed them every working day since and they just keep telling me that they have logged the issue and it has been passed to their Development Team. In the meantime I can't send invoices. What's the point in offering 24/7 customer support if they just log the issue and make you wait over a week for a fix?

Pros

Good interaction with payroll and Pension software, banking etc. Easy to use. Can use from any pc.

Cons

Long list of minor but annoying issues, like it does not accommodate UK net monthly account customers/suppliers, the default dates on functions only show the current month. The only way to avoid the contact name appearing on the invoice address is to put a full stop in the contact name box (so the first line of every invoice is a full stop). Product list doesn't section so you can't add a percentage to one customer or one type of product. Appalling customer service for technical problems.

Elizabeth
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very easy to use

Reviewed on 29/6/2021

Pros

This software was extremely easy to set up and provides excellent access for multiple users. Date entry is very simple and less repetitive than other software I've used. The online chat feature is excellent for solving simple problems or getting help when you cant find what you need in the available online resources.

Cons

Two things need attention. One is the ability for a charity to set up HST receivable in a simpler manner. The other is the ability to contact someone to solve a problem. Support is managed through online chat and it is very difficult to speak to a live person. I've had an issue caused by a glitch in the system and have been unsuccessful in solving the issue for the past 9months.

Alternatives Considered

Quickbooks Online

Reasons for Choosing Sage Business Cloud Accounting

Cost
Ilze
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Easy to use good quality product

Reviewed on 20/9/2021

Pros

It is very easy to use and offers a lot of features.

Cons

Sometimes we encounter errors while working on the program and have to log in again.

Daniel
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple, easy and professional accountancy.

Reviewed on 16/3/2023

very pleasant.

very pleasant.

Pros

Easy to navigate, simple to use and looks the dogs.

Cons

There is no feature from sage itself for online payments. Subbing it to stripe is very expensive for big payments. I wish sage would have this feature included within their monthly billing and for small businesses we wouldn't get stung so badly with these card charges.

Jan
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

I have been using Peachtree Complete Accounting for over 16 years.

Reviewed on 5/7/2018

Easy now to manipulate. I only wish I could input my bank information into Peachtree but it will...

Easy now to manipulate. I only wish I could input my bank information into Peachtree but it will not except it.

Pros

I have been using Peachtree Complete Accounting for over 16 years. It has taken many years to learn because I was never trained on the software.

Cons

My only issue with Peachtree Complete Accounting with Sage is the customer support. You have to wait hours to speak with someone if there is an issue especially if you call you have to just leave your name and number. During tax season it is impossible to reach someone. I once waited over 4-6 hours to get a response.

Susan
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Bad Move

Reviewed on 13/3/2021

diabolical

diabolical

Pros

Ability to use on an Ipad - initial reason we moved from SAGE 50 to this software, however after 6 1/2 months with not a huge number of transactions the system has just got slower and slower the ipad works perfectly on all other software just sage is the issue

Cons

Migration didn't work
Unable to adapt reports
Entering payments is a clunky problem as you can't batch in a list of payments you need to keep clicking on payment receipt
Online support forum in SAGE doesn't get answers unless it happens to be something they already have in process they should ignore the quests

Sonny
Overall rating
  • Industry: Printing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Does accounting as it should be

Reviewed on 19/8/2021

Easy enough to use.

Easy enough to use.

Pros

As an online accounting system (enterprise) it does what any company and industry would need. You can configure it based on your company processes, but the reason you would want to use this, is that they have streamlined the process that you can adapt to, instead of the other way around. Why re-invent the wheel?

Cons

Too proprietary. You must go through their accredited vendors to do most of the modifications and reports, unless you train and really go deep.

Zolani
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Sage Business Cloud

Reviewed on 14/9/2021

It is great. During the lockdown period it has carried us.

It is great. During the lockdown period it has carried us.

Pros

It's on cloud, you can access it anywhere. Hardly experience downtime. We were informed when the system was down. They were busy with upgrades. It has very good and user friendly, built-in reports.

I also liked the bank integration by linking sage to the bank and upload seemlessly.

Customer invoices can be emailed directly and there is an email report.

Cons

There is no hard close. Even it the period is closed, you can go back and reopen and make changes. This compromise data integrity.

Diep Khanh Vy
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

My role utilize Sage for inventory management

Reviewed on 21/6/2022

Pros

What I like is that it's a powerful tool with customization capabilities. It accurately keeps track of our inventory as long as there's no human error

Cons

It's a little buggy at time. Since it's so customizable, it's up to the developers to establish the database and how each database interact with each other. There are just things we wished were implemented by the dev from the beginning.

Bev
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Straightforward and easy to use, for someone who has no business accounting knowledge.

Reviewed on 30/1/2018

Straightforward and easy to use. Was very quick and easy to set-up, get customers on and get...

Straightforward and easy to use. Was very quick and easy to set-up, get customers on and get invoices sent out.

Pros

Easy to use and understandable. Produces reports that allow you to quickly see the information you need. Easy and quick to create and send invoices out. Like the fact I can access it from anywhere and on any device.

Cons

Frustrating when the server is overloaded or experiencing high-demand and then unable to access Sage One.