TalentLMS Reviews
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545 Reviews
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Continued improvements
Reviewed on 7/12/2020
Overall it has been a great experience. Their support is always helpful and timely, they rarely...
Overall it has been a great experience. Their support is always helpful and timely, they rarely have service disruptions (despite a massive increase in e-learning following COVID) and they have continued to improve the features of the product.
Pros
Talent LMS has continued to deploy regular quarterly updates which improve the features and usability of their product. They've maintained affordable pricing along the way, even when large updates have been added to the system. It's really easy for our learners to use and administration and reporting is pretty good.
Cons
Certification management needs to be improved further. I still haven't quite figured out how we will handle re-certification if requirements differ from the original. It's also not easy to get the certificate ID number, which is important to be able to store the data outside of Talent LMS. Our workaround requires manually loading a PDF preview and taking the ID from the PDF, which is the only place you can embed it natively. Reporting has gotten increasingly better over time but can still use some better cross-object reporting and filtering based on other criteria.
Alternatives Considered
Skilljar Customer EducationReasons for Switching to TalentLMS
Better value for money considering all the features. Also was extremely white label and had broad API access which was important to us to integrate into our existing customer systems and portals.Response from Epignosis
Nick, thanks for your feedback and review! As you mentioned, our team continues to keep improving TalentLMS and our quarterly updates are a result of the feedback we gather from our customers. It's great to hear that you've had a great TalentLMS experience thus far, and we'll keep working hard to ensure things keep on getting even better!
- Industry: Military
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing LMS that offers ease of use and quick deployment.
Reviewed on 30/11/2023
From the Trial start, TalentLMS was easy to start testing courses and assigning.
From the Trial start, TalentLMS was easy to start testing courses and assigning.
Pros
The Progress Reports are crucial to our Mgt and you can create Custom Reports so you find stats within a few clicks.
Plus, the simple easy to understand interface allows Developers quick course building.
Then Learners quickly can navigate to their course.
Cons
Still working out bugs with Adobe Captivate Class & "All New" versions.
Response from Epignosis
Jeff, thank you for taking the time to share your thoughts on TalentLMS with us. We're glad you're making good use of custom reports and that your learners can so easily dive into training!
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
TalentLMS Review
Reviewed on 11/12/2023
Pros
Easy to use and put together courses quickly
Cons
Limited "accessories" to customize content. Not much better than a google powerpoint and google forms , together
Response from Epignosis
Hi Brendan, thanks for the review! It's great to hear you found TalentLMS easy to use when it comes to your course creation. Did you know we recently launched TalentCraft, our interactive AI content creator, as part of the TalentLMS+ Beta? You can check it out right now and create some really intuitive content for your learners to enjoy!
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Years with Talentlms
Reviewed on 26/11/2023
The overall experience is awesome. Team is professional and super helpful. The free access you get...
The overall experience is awesome. Team is professional and super helpful. The free access you get in the beginning is super encouraging to play around and make up you decision after a real look and feel experience.
Pros
Talentlms has been my shadow in my years of success as a director of learning and development all over the world starting in Dubai and ended to the USA. What I recently like most is that they are upgrading to AI Powered LMS in a smart way. This will enable us to move faster and at a better quality in designing courses.
Cons
I wish they have a plan to embed live chat on courses and instant feedback to promote communication between learners under each course lesson.
Response from Epignosis
Hi Mourad, what a journey you've had, and we're oh so glad that TalentLMS was there for you every step of the way! We're happy to hear you're a fan of our generative AI, TalentCraft, and that you found the experience so intuitive. For now, your learners can share their learning thoughts through Discussions, but we'll let our devs know about your suggestions as well. Thanks for taking the time to write your review!
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Excellent customer service and knowledge base
Reviewed on 22/12/2023
The best thing about TalentLMS is their technical support team and knowledge base.
The best thing about TalentLMS is their technical support team and knowledge base.
Pros
The customer service, knowledge base, and technical support is top notch. If there is no solution, the support team will do their best to find a workaround.
Cons
The platform has been dated for a while. It needed to be updated more often.
Response from Epignosis
Hello Albert, thanks for your kind words, we've made sure the support team hears all about it! Did you have the time to try out TalentLMS+ Beta yet? It sports a fresh new look for the platform you've come to know and love, and you can even use AI to create neat new content for your users to learn from. Check it out and let us know what you think of it!
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the best LMS out there!
Reviewed on 21/8/2023
Amazing experience.
Amazing experience.
Pros
I have been an intensive user of Talent LMS. I have been using it for more than 3 years now and with many clients. I love its UI and its back-end and how easy it is to navigate its different pages and build content and courses. I believe reporting is one of the strongest points in Talent LMS, as you can get any piece of data easily and in a visual format.
Cons
Its Home Page customization. There is little to do actually in terms of doing some visually attractive Landing/ Home pages with simple animation stuff as a font end of the system. You can only add a number of static designed images. I believe there is a room for improvement here.
Response from Epignosis
Hi Ahmed, thank you for sharing your thoughts with us, and kudos on your 3 years of using TalentLMS! We’re glad you’re finding Reports as useful as you do, we know that clean training data is important. As for Home Page customization, there are a few things you can try out: https://help.talentlms.com/hc/en-us/articles/360014658333-How-to-customize-your-homepage Apart from that, we’re also hard at work on a modernization of the current UI and its features in the form of TalentLMS+ Beta, and we’ll have a lot more to share with you in 2024, so stay tuned!
- Industry: Government Relations
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Basic LMS with Potential
Reviewed on 27/11/2023
Overall, TalentLMS has done what it is designed to do. There could be improvements but for the...
Overall, TalentLMS has done what it is designed to do. There could be improvements but for the most part, it helps to get the basic information out that I need to.
Pros
This system allows me to put the information out that I need to get out at a reasonable price.
Cons
There could be more options for the different styles of learning. An easier to use interface for admins for rotating students through would be helpful. The current system isn't bad, just a little cumbersome.
Response from Epignosis
Hi Justin, thanks for a thorough and informative review! We're happy you found TalentLMS valuable for your online learning. You'll be glad to hear we're deep into working on TalentLMS+ Beta, a brand-new interface that'll make creating and sharing your courses easier and faster than ever. And, you can use our interactive AI content creator to create all kinds of learning content. Check it out for yourself right now and let us know what you think. Thanks again!
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
TalentLMS Review
Reviewed on 27/5/2023
My experience with TalentLMS has been positive. The platform provided a user-friendly and efficient...
My experience with TalentLMS has been positive. The platform provided a user-friendly and efficient way to create and deliver online courses. The intuitive course creation process, extensive customization options, and seamless integration with other tools made it a versatile and powerful learning management system. The robust reporting and analytics tools allowed for monitoring learner progress and evaluating the effectiveness of the courses. While there were some areas where additional features could be beneficial, TalentLMS proved to be a reliable and valuable platform for online learning.
Pros
One of the things I liked most about TalentLMS was its user-friendly interface and intuitive course creation process. The platform made it easy to design and deliver engaging online courses, with a variety of multimedia options and interactive features. The extensive library of pre-built templates and themes allowed for quick customization and branding. The comprehensive reporting and analytics tools provided valuable insights into learner progress and engagement. Additionally, the seamless integration with other tools and platforms, such as webinar software or customer relationship management systems, enhanced the overall learning experience.
Cons
While I had a positive experience with TalentLMS, one thing I liked least was the limited options for advanced gamification and interactive learning features. While the platform provided basic gamification elements like badges and leaderboards, I would have appreciated more advanced options to enhance learner motivation and engagement. Additionally, the user management system could benefit from additional features for bulk user imports and more granular user role permissions.
Response from Epignosis
Marek, thank you so much for your detailed review! We’re glad you found so many useful features within TalentLMS to help make managing your training easier. If you’d like to customize your user role permissions further or learn more about mass user imports, check out our Knowledge Base and look for specific guides on how to do just that: https://help.talentlms.com/hc/en-us/categories/360001246253-Knowledge-Base And for further assistance, don’t hesitate to reach out to us and our support team will be more than happy to help you out!
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
TalentLMS review
Reviewed on 25/11/2023
Pros
Eease of use and set-up, learner friendly
Cons
Can't wait for Beta version to become fully functional
Response from Epignosis
Hello Darius, thanks for taking the time to rate TalentLMS and share your thoughts with us! We're equally excited for you to start using the TalentLMS+ Beta as it becomes fully feature complete and meets all your requirements. Keep your eyes peeled and happy learning 'till then!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Recommended Learner Management System
Reviewed on 7/11/2023
My overall experience with TalentLMS is commendable, and I will recommend it for anyone looking of...
My overall experience with TalentLMS is commendable, and I will recommend it for anyone looking of an LMS that is easy to use and beginner-friendly.
Pros
It is beginner friendly and the set up is straight forward.
Cons
It also has some complex features that requires a little bit of time to learn how to use them.
Response from Epignosis
Charles, thanks for the review! It’s great to hear from you about TalentLMS and its ease of use. And if you want to dig deeper, we’ve got a bunch of resources available, including our regular live webinars where you can directly talk to our training team. https://www.talentlms.com/webinars Make sure to also refer to the Knowledge Base or reach out to us whenever you need a hand!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple, Robust, and Informative
Reviewed on 24/1/2023
Overall, our experience with TalentLMS is extremely positive. We appreciate how easy it is to get...
Overall, our experience with TalentLMS is extremely positive. We appreciate how easy it is to get started with TalentLMS and how simple it is to develop courses quickly. Even with the simplicity is there, the features are robust enough to provide quality learning experiences. The support provided by the TalentLMS team is top-notch, and they are very responsive and helpful.
Pros
Our favorite TalentLMS features are its ease of use, learner analytics, and the ability to set up branches. As an education service agency, we use TalentLMS to offer microlearning opportunities to busy teachers and school administrators. Our course authors find TalentLMS to be easy to use and simple to learn. We use the reports and infographics to understand how and when our participants access their learning opportunities. We love that we can use branches to group users and establish a specific course catalog per branch.
Cons
Although we find more pros than cons with TalentLMS, we do wish there was a way to "drip" content to users via email. We also wish we could customize the storefront and course information pages (more than already possible) as viewed by learners.
Reasons for Switching to TalentLMS
We chose TalentLMS because the analytics were more flexible and customizable. The ability to set up and manage branches was also a deciding factor.Response from Epignosis
Christine, what a great review! It's fantastic to read that, as a learning specialist, you enjoy the vast array of features offered by TalentLMS. We love knowing that the reporting capabilities, along with infographics, allow you to keep an eye on how and when your participants access their learning opportunities! Regarding advanced customization, maybe you could check out this cheat sheet we recently created. It will help you take your portal to the next level, and remember that if you need extra help, our support team is here to back you up. https://www.talentlms.com/cheatsheets/elearning-css-hacks
- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Talent LMS
Reviewed on 24/1/2023
One of the advantages is to train multiple people at once with sometimes different training...
One of the advantages is to train multiple people at once with sometimes different training modules. With the fast turnaround of employees it is difficult to think of other ways to keep up. Also recruitment of employees is made easy and fair.
Pros
Easy of use, support and reasonable cost.
Cons
During the training some trainees managed to use the "Incomplete" Button and then Resume to retry the question many times until pass. It was in a way resolved by opening the course in a new window but some find it difficult to manage.
Alternatives Considered
DoceboReasons for Switching to TalentLMS
I liked talent LMS due to the ease of use and technical support right from the start. Not that we needed a lot of support as the software help is useful and the system is easy to understand.Response from Epignosis
Andy we couldn't be happier to hear that after trying Docebo, you chose to deliver your training with TalentLMS because you found it easy to use and reasonably priced! Thanks also for your kind words about our support team; they will appreciate it!
- Industry: E-Learning
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very easy and nicely designed LMS with great helpdesk
Reviewed on 2/12/2021
TalentLMS allows us to offer a growing range of interactive online courses, with a beautiful...
TalentLMS allows us to offer a growing range of interactive online courses, with a beautiful design, to various types of organisations, and engage them to keep learning through certifications and gamification. TalentLMS is versatile, very easy to use, which enables us to spend time on course creation, and not on administration, and yet reasonably priced for a SME like a+b=3.
Pros
Very easy to implement and create courses quickly, very nice design, dashboard and stats are great, Helpdesk very responsive and helpful, super useful to have free account for unlimited time to be able to test the LMS features in and out, reasonable pricing, active users pricing
Cons
Non-linear course path (scenario) not possible.
Reasons for Choosing TalentLMS
Moodle administration was too heavy, updates were not stable (sometimes something which worked did not work any longer), not-cloud based.Switched From
MoodleReasons for Switching to TalentLMS
Ease of use, ability to test TalentLMS with all features for free for unlimited time, ability to import SCORM, create tests and assignments, certifications, and branches. It was the only LMS that ticked all our needs, including reasonable price.Response from Epignosis
Sophie thank you for sharing your experience on TalentLMS. It is fantastic hearing that using the platform allows you to offer an ever growing range of interactive and engaging courses to your learners. Of course, knowing that you were able to implement that easily is the cherry on top!
- Industry: Insurance
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Great value and tool to guide your first steps into virtual learning.
Reviewed on 9/12/2021
Overall I'm able to offer a one-stop shop for our staff to access important training material,...
Overall I'm able to offer a one-stop shop for our staff to access important training material, which is especially helpful for mandatory company-wide trainings we have to have staff complete and report on completion.
Pros
Easy to use to drop in existing content and also absolutely love all the reporting is has already built and ready to go.
Cons
I think the test and assignment options could be more sophisticated so that answer keys or scoring rubrics can be built in for instructors to easily manually grade certain assignments and also for certain questions in a test format to allow the student to video and audio record their responses and limit the amount of time they have to answer each question.
Reasons for Switching to TalentLMS
It really had to do with price and also based on us using an LMS for the first time we didn't want to overinvest and buy something way to complex when we didn't have all the resources to maintain. TalentLMS is easily maintained by an individual or a full team. It gives enough valuable features to get the job done well without the enormous price tag.Response from Epignosis
Thank you for your thorough review of TalentLMS, Shanaye. Your thoughts and ideas on how to improve the platform are very important to us and we will pass on your feedback to the team! In the meantime though, it is great reading that you are loving the reporting capabilities of TalentLMS!
- Industry: Management Consulting
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TALENT LMS - The best in class
Reviewed on 1/10/2022
Pros
I like that it's available on mobile devices and can be easily accessible when you're on the move. The interface is user friendly and it encourages learning. Interaction between learners and the tool are easily tracked and recorded.
Cons
I have not yet encountered any features that have been unfavorable
Alternatives Considered
MoodleReasons for Switching to TalentLMS
Price. Design. Functionality. User friendly interfaceResponse from Epignosis
What a fantastic review! Thank you so much. You're right about the mobile app, it's a great feature for learners that prefer to take their training on the go!
- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good mid-range platform
Reviewed on 31/1/2023
Overall a great product that we are happy with after over two years of use. Use for both our...
Overall a great product that we are happy with after over two years of use. Use for both our staff and training of external clients with great success.
Pros
An easy platform to set up and start using quickly. Easy to absorb existing information in PowerPoint or similar formats to get up and running quickly. We've used all types of registration for internal and external users along with Group Keys for access and all work really well.
Cons
Some aspects of integration are hit and miss - PowerPoint with sound originating on Apple products don't always load even after contacting helpdesk.
Response from Epignosis
Thanks for your loyalty and your kind review, Gaynor. It's fantastic to read you still find TalentLMS to be the perfect tool to run your training.
- Industry: E-Learning
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome technology
Reviewed on 26/1/2023
Very positive experience
Very positive experience
Pros
the reporting feature is very critical for us to keep track of our faculty
Cons
this software is somehow little complicated to understand how it works and bringing content from another platform changes the formatting.
Reasons for Switching to TalentLMS
the reporting featuresResponse from Epignosis
Alicia, what a great pleasure it is to count you as one of our customers after you assessed other strong LMSs! We know that reporting capabilities are key to delivering successful training, and we love hearing that you find TalentLMS to fit your needs on that front.
- Industry: Defense & Space
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Talent LMS
Reviewed on 26/1/2023
Excellent customer service with any problems we have whether large or small, and always solved...
Excellent customer service with any problems we have whether large or small, and always solved within a small timeframe!
Pros
Simplicity and ease of use, along with competitive pricing.
Cons
Customisation of interface and viewports, but this is very minor.
Response from Epignosis
Thanks for your kind review, Paul! We are thrilled you enjoy TalentLMS for its simplicity and ease of use. It is also great that you have so much to say about our support team. They are the best! Regarding customization, check out our latest customization guide; it might be the solution you're looking for :) https://www.talentlms.com/cheatsheets/elearning-css-hacks
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best Learning Management System for Businesses
Reviewed on 24/12/2022
We have had a great experience with TalentLMS. The software is very user friendly and the support...
We have had a great experience with TalentLMS. The software is very user friendly and the support we have received has been top notch. Overall, we are extremely happy with the platform and would recommend it to others.
Pros
TalentLMS is a very user-friendly learning management system. I love how easy it is to set up and use. Additionally, the customer support is excellent. Whenever I have had a question or issue, the TalentLMS team has always been very responsive and helpful.
Cons
There was nothing that I particularly disliked about TalentLMS. I thought it was a very user-friendly platform. LMS platforms can be kind of confusing sometimes, and I appreciate that this one wasn't that way.
Response from Epignosis
What a fantastic review, Yashovardhan! We couldn't be happier that you found your experience on TalentLMS satisfactory. Knowing that you found the use and set up of your portal to be a walk in the park, it the best! Our support team will love hearing about your kind words. Thanks!
- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great option for small businesses
Reviewed on 23/1/2023
Pros
I've worked with other more expensive learning management systems in the past and I would definitely say that TalentLMS stacks up well against them, especially for the value in the price. It's a great option for smaller companies who are looking for a learning management system.
Cons
I have not tried to do it in a while but I found the integration with SalesForce was a little difficult to do.
Response from Epignosis
Nakkia, thanks for taking the time to leave us this kind review. We're glad you found TalentLMS to be well-priced! Keep an eye out cause you might very well have a surprise with the Salesforce integration :)
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Customer Service
Reviewed on 31/10/2020
Absolutely a pleasure! I only converted my business over so that I could remain operating in...
Absolutely a pleasure! I only converted my business over so that I could remain operating in response to the health and safety concerns related to COVID 19. I was absolutely terrified by converting my business over and was not sure how this would work. It has been a business saver! I am not a technical person the support available has been the best.
Pros
The absolute best customer service- most answers can be found in the help search, however all questions I have had sent via email have either been answered the same day or at the very latest the next day.
Quick tracking of what training each "user"- my care providers have completed, documentation, and verification of each of their training, ensuring quality assurance.
Training- the ease of creating specific training for each of my careproviders- the ease in creating courses with the flexibility to easily switch from either uploaded video training/ to uploaded documents/ powerpoints- endless possibility to help in the creation of course training.
Branch/ group trainings- an excellent feature for a business like mine that supports numerous clients from different agencies this allows you to share course trainings specific to each agency (branch) and each department (groups)
Cons
I want to be able to have my care providers to repeat their course training annually. The only option available is to either reset their original progress (deletes it) or create all-new courses (clone). I wish there were a way to reassign the course annually.
Electronic signature option- there is no option to integrate/ add on- electronic signature to the test. For quality assurance and compliance, I would love that as add on to the tests.
Mobile App- is very limited in features, for both user and administrator, which defeats the whole purpose of the mobile ease. The inability to add any content, including a video with the mobile app, is a real bummer.
I wish the administrator had the ability to add in a mouse hover or hover infobox- the site is easy to use; however, there are areas this would be greatly beneficial for a new user.
Response from Epignosis
Angie, we're so pleased to hear that TalentLMS has enabled you to quickly and easily pivot to training your care providers remotely! Thanks for your feedback which we've shared with our team.
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Helped us pivot to virtual training as a result of the pandemic
Reviewed on 29/6/2021
We previously did the majority of our training in person. As a result of Covid, we switched...
We previously did the majority of our training in person. As a result of Covid, we switched everything to online learning, both synchronous (with Zoom) and asynchronous. TalentLMS easily connected with Zoom to allow us to do both, depending on the course and the people being trained. And thankfully our users have found it easy to use the platform.
Pros
TalentLMS is fairly easy for non-technical users to set up and maintain courses. In fact, I've taught many of my colleagues to do so. The process for setting up new courses is pretty straightforward and well documented. While the default process doesn't have a lot of bells and whistles, there are some customizations available for those who look under the hood a bit (such as with custom CSS and Javascript).
Cons
In order to make the software easier for non-technical users, aspects like branding can be challenging to customize. For example, the size restrictions on the logo image are pretty hard to work with. Not only that, they aren't published anywhere (at least not that I could find). I finally contacted their support and was able to have them override the defaults so our logo would look normal. Worth nothing is that because their support is in Europe and I'm on the Pacific Coast of the U.S., it often takes 12 hours or so before I'd hear back. This made working with support take a long time when compared with other similar companies.
Response from Epignosis
Thank you for your review. It is really interesting reading that TalentLMS has met all your requierments to deliver training during Covid times. Be sure that our world-class support team will always be hear to back you up, even if we are not on the same continent and if you need an extra little help, you can always check our knowledge base. https://help.talentlms.com/hc/en-us/categories/360001246253-Knowledge-Base
- Industry: Facilities Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Don't buy into the hype. At best...it is only OK.
Reviewed on 13/12/2021
Frustrating...mostly because they are slow and unhelpful when dealing with technical issues.
Frustrating...mostly because they are slow and unhelpful when dealing with technical issues.
Pros
It is inexpensive and intuitive to use. It is good for adding videos, articles, and quizzes within the LMS.
Cons
I have had nothing but problems trying to get Articulate 360 courses to communicate course completion with this LMS. It works most of the time, but it still misses 15% or so of my users. Having over 2000 users, I cannot be hunting down everyone that did not show as completed, especially when they tell me they did it! Honestly, there have been a myriad of other technical issues that they cannot fix, or do not know how to fix. At this point I have to figure out if I just live with the limitations of their program, or go through the hassle of switching to a new LMS.
Alternatives Considered
DoceboReasons for Switching to TalentLMS
It was cheaper.Response from Epignosis
Timothy, we are sorry to hear that you've encountered frustration with the responsiveness of support. Our Customer Support team strives to answer all queries in a timely manner (they currently have a 95% satisfaction score given by customers) and we find that the email ticket system allows us to ensure all queries are tracked and addressed in the most thorough way possible which is offered on all paid plans. We suggest you advise your support contact of your specific timing restrictions (including your timezone) and they'll do their very best to accommodate your needs. Thanks for your review!
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great LMS!
Reviewed on 22/12/2021
Excellent. Sadly, mid-2021 we switched to a comprehensive Coalition Management System which...
Excellent. Sadly, mid-2021 we switched to a comprehensive Coalition Management System which includes and LMS among other management systems. We are phasing out of TalentLMS and I'm sad! Many features in TalentLMS have spoiled us for other LMS's where features and flexibility are lacking. Our customer support at TalentLMS are phenomenal!
Pros
TalentLMS is easy to use for learners, instructors, and admin alike. The ability to import not only users to TalentLMS but also to import user changes and assign courses, groups, branches, etc. by import is excellent. The user-interface is top-notch as well. Navigation throughout is smooth and intuitive. Creating course certificates was clunky at first, but compared to other LMS's TalentLMS offers more flexibility. Data and summary graphics are great in TalentLMS, too. A deciding factor for us was also no minimum annual membership. I also must say customer service was great -- both when we had the basic 500-user plan and when we bumped up to the 1000-user plan. Always professional and friendly and knowledgeable.
Cons
We preferred user registration for courses external to TalentLMS and importing learners as opposed to direct registration by users to a course in TalentLMS. One reason for this was a user creating an account and filling in loads of custom fields only to be told at the end their email/userID already existed in the system. Branches were a bit confusing to learners and others. Certificates being tied to courses without the ability to tie a certificate to a learner was frustrating for us because various learners completing online learning might each have various output for their certificates. We ended up with loads of courses just for the purpose of certificate issuance. Event automation and notifications was somewhat complicated to learn and many an automatic email was sent in error.
Response from Epignosis
Lisa, thank you for taking the time to review TalentLMS. We are glad to read you found the user experience on the platform to be a smooth one. We are sad to see you go due to your company's switch to a CMS, but you can trust that TalentLMS and it's top-notch support team will be here for you if you decide to come back to us!
- Industry: Computer Networking
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
TalentLMS is exactly what we've been looking for, but wish we'd found it sooner!
Reviewed on 8/7/2018
A simple and affordable solution to our ongoing LMS development challenges.
A simple and affordable solution to our ongoing LMS development challenges.
Pros
TalentLMS offers all of the features that we created in our own LMS, plus all of the features we planned to implement and lots more. The best parts are the simple setup and configuration, and the ability to quickly switch between different roles; no more individual accounts for a administrator, instructor, and learner.
As an instructor, building courses is a doddle. Choosing content types and adding material is streamlined and methodical. There is plenty of content types to choose from, and I particularly like the ability to bundle instructor-led training into a course because this fits our certification model perfectly.
Of course, any decent LMS will support SCORM and the xAPI, but TalentLMS goes one further and handles CMI5 packaging and credential handshaking, too. I'm also impressed with the highly configurable gamification settings, which can be tuned to our training market perfectly.
Overall I am impressed with the presentation and usability of the platform. There is, of course, plenty of room for improvement and expansion, but for its affordable price we couldn't want for more in an LMS for our start-up.
Cons
I would like to see more control for language variations. Some of our courses will be provided in multiple languages and it would be great to partition course material by language. We currently use a custom course field to hold a BCP47 language code, but there is little more we can do at the moment to prevent a de-DE user from seeing (by default) content that is for fr-FR, zh-CN, or sl-SI, for example. I would be happy to consult on this request because internationalisation, localisation, and language is my profession.
I have found the WordPress API to be lacking in features and customisation. It would be convenient, even in the simplest of terms, to list courses in horizontal tiles instead of a vertical list, which isn't pretty.
Lastly, it would be great if TalentLMS could provide access to the catalogue for unregistered users (or people that have not signed in) for a selection of courses or lessons. We offer free courses or free lessons to help advertise the service and attract new instructors and learners, so it would be great if we could pick and choose free courses (or courses/lessons marked as "Taster" sessions) to be accessible by anyone without signing in.
Response from Epignosis
Hello, and thanks for the positive review and comprehensive feedback. We strive to make our LMS as flexible and feature-rich as possible while keeping it affordable and easy to use, so it's exciting to hear we've succeeded! Regarding some of your suggestions, TalentLMS lets you display courses in grid mode (on instructor and learner homepages, and on the course catalog), show an external catalog to non-registered users, and share courses for free through a public URL. Please, feel free to add any other suggestions to our knowledge base or contact our support team to work out a solution. Thanks again!