SkyPrep Reviews

SkyPrep has a number of features that has made my job as the one person learning team easier. I love the dashboard that my participants see and how simple/user friendly it is for them. The ease to add courses, materials and create learning paths has been a wonder. The ability to create our own custom email templates, landing page and branding has made the LMS our own rather than appearing to be from a third party. Finally, it's awesome that my learners can access the LMS via their phone, laptop or desktop. It is helping us create a true learning culture here at our companyl.

I would like the reporting to be a bit more robust and friendly. I can get what I need, but I need to do some work for it. The only other thing I would like is when I'm needing to check on a learner's progress and pop into their account, when I go to switch back to my admin account, it doesn't bring me back to the screen I was working on before I logged into the user. Both things are small, and easily worked around.

The software is quite easy to learn/use and helps our team work more efficiently in delivering, tracking, and reporting on trainings. The help feature provides excellent resources for learning and navigating the system (directions, pictures, and links to other resources). The content developer is excellent for categorizing the courses and is very user friendly. The amount of storage provides the capability to store everything in one location. Administrators can make updates to the LMS without having to submit request to SkyPrep or our company’s IT department. Our IT department is completely circumvented with this platform. The help desk is quick to get back with us when a ticket is submitted, and the support is excellent and consistent with very little wait time. They are continuously improving their services and features, as well as provide quick updates and customizations.

Other than a few extra clicks when navigating to and through trainings, nothing. The program works consistently and the LMS performs every time. If you encounter any unexpected limitation, all you need to do is call SkyPrep and their team will explain possible solutions or work through the limitation to create a new solution.

The most appealing aspects of SkyPrep is the manner in which we were able to immediately begin using the LMS across our company once we teamed up with SkyPrep. Within 24 hours we had multiple courses uploaded and had learners completing coursework. As a company that is primarily comprised of remote employees, this platform exceeded all of our wants. Even the most skeptical within the organization have realized the value and versatility of the platform.

While I don't have any "cons" per say... it would be helpful if the platform had the ability to create and track training and safety audit type checklists (related to the courses in the system) that could be assigned and completed based on individual roles, performed monthly on a recurring basis, and then tracked to determine training course efficiency.

SkyPrep is an easy to use platform. The Customer success leader, [SENSITIVE CONTENT HIDDEN], is excellent. He is very helpful. The features that make it easy to use are the course upload and adding groups. Learning paths are easy to set up as well.

The reporting functions could be improved upon. Having an integrated system with an HRIS would be helpful, especially as my organization grows. I have used LMS systems in the past that are leaders in the industry. SkyPrep still has a ways to go with all of the functionality of the more well established systems, but the price and customer service is a plus.

The Skyprep platform is simple and friendly to use for managers and learners. It gave our company an opportunity to present more professional and engaging content for our staff. Since we started using Skyprep in 2016 we have been able to add additional content and material for our franchisees and coaches. The Skyprep platform is continually improved and enhanced with additional functionality.

Whilst the platform is fantastic, it is not a one-stop shop platform for a franchising company and requires us to use a different CRM for managers and learners.

Simple and easy to use interface. Can integrate SCORM content so you can import training content from external sources. Affordable price point. Responsive customer support.

Doesn't track progress within modules like slides, videos (precisely what time), PDFs, etc.

Tech support is a key issue, when something does not work correctly I need to take care of the issue immediately and SkPrep's Support team is outstanding. They are with you on every step.

Onboarding took a bit longer than I wanted. Primarily due to the fact that some of their terminologies were different than what I was used to.

The customer service is what really shines about this software. They have been incredibly adaptable to our needs and are always so responsive and enjoyable to work with! The ease of use is also very high on its list of pros.

There are some features that are lacking. For example, if you decide to store your content outside of their resource center in order to limit who has permission to see certain content, you lose the ability to search child folders.

The system is extremely user friendly. Whenever we assign courses to have employees complete, it's very rare that we hear of any issues as far as them navigating the platform.

The ILT section needs to be revamped for clients who utilize Microsoft Teams as means of main communication for their employees. The integration between SkyPrep and Teams constantly goes out so we are never able to use this for ILTs.

Originally, when I started using it, I didn't like how you had to jump to different screens to get your uploaded files and your course. But since the new update that extra step was eliminated and it flows more easily.

This could be a user error (my error) but when locating courses I usually have to search within the list of courses. Not sure if its possible, but if there is a way to create a dashboard for the admin to see the courses they built, that would be phenomenal.

When SkyPrep says they are user-friendly, they mean it. SkyPrep offers users simple options to navigate through the platform with a visual interface that eliminates the clutter that text can bring. Our users are also able upload and submit their own certifications which helps them have more control over their learning profile.

As administrators we like how easily we can design and deliver online courses in the platform. SkyPrep gives the option to draw from several types of media and various media sources to build a course. We very easily created groups in the platform to deliver custom content through the platform along with company-wide training initiatives which we can analyze through generating a number of reports.

Finally, it is very easy to customize the platform for branding. When our users log in to SkyPrep, they feel ownership because they see our logo and colors.

SkyPrep is geared to make the online learning experience smooth, which it does very well. The instructor-led courses are a little more cumbersome to schedule, because there is not an option to set recurring courses.

We really enjoy the simplicity of the software. Setting the software up was very straightforward and only required us to do one training and we knew the site inside and out after that meeting. They make it really simple to develop learning materials, nothing is too complicated, sophisticated or super technical so it was a very quick set up process for us.

I really enjoy their reporting suite - having reporting built directly into the site gives us access to our data at any time. We particularly like the feature of favoriting reports - we really enjoy setting up a report, favoriting it, and then instead of re-building it each time, we can navigate to our favorite's list and re-generate the report. What makes it even better is the ability to preview the report directly in the site. There have been many times where we simply needed to look at one number, and it saved us so much time being able to preview the report in the site, rather than downloading the report to our computer, and opening it - and also stops so many files being downloaded to my computer!

I believe their integration options are still early and limited so I am very interested to see if they launch more integrations with other apps. One particular feature we wish was a bit more improved is the ability for automatic emails to be sent to users.

In our particular case, our end users are being trained through Skyprep and they must complete their training before being granted access to our app. We would love the feature to be at the group level, since we use their Group feature a lot, and be able to send automatic reminder emails to users who are still in progress after a set number of days. Right now, we run a report each day to see the progress, and send an email externally to the users who have not completed the training yet.

I love SkyPrep. I have installed several learning management systems and used them as a learned and an admin. When I was searching for a learning management system, I was extremely suspicious as in the past, I was told a program would cost or do one thing whereas when we bought the product, the cost continued to climb as those features we wanted in a product costed extra. SkyPrep has been true to their word. No extra charges, lots of support, always listening and trying to develop extra features for their clients. They are always quick to resolve any issues as well.

SkyPrep was relatively easy to set up and go live. The process to upload a third party content provider and/or in-house content is very smooth. The interface is sharp and very user friendly whether it is on the computer or mobile app. We were able to set it up with single sign-on which has been very convenient for our employees who aren't familiar with online learning. I had to work with my client success manager and software development to create a work around but they were quick and efficient.

One feature I would like to see is a way to create content similar to PowerPoint or Articulate where you can have slide by slide with sound and ways to be interactive. I can upload this content, and that is great, but for a small company like me, even with an extra fee attached, it would be nice to do it all in the same space. I think the content creator now isn't very useful for us.

I have used some of the biggest and most expensive LMS products in the past with other companies and worked in this industry for 20+ yrs, so coming into this new position with a smaller company that had not previously used an LMS, I performed a thorough analysis of top LMS products, and tested them for about 3 months. Some seemed hard to navigate, or not user friendly and others had good features I liked, but missing other critical pieces that are a must. Skyprep had everything I needed (and was used to using in the past with more expensive products), plus additional features you normally don't get with a clean easy-to-use interface. My favorite feature is the download functionality - some of our job sites are in remote locations where internet connections can be..."spotty" so having the ability to download inside the browser window is great - and through multi-tabbed browsers, you can pull up and download multiple courses ahead of time (for iPads, phones), plus an additional ability to download to a computer (if using on a computer) is an added bonus. This allows users to pre-download content ahead of time before playing a video for a group of employees, taking a course by yourself, or getting on an airplane, etc.

Like any new platform, there is a learning curve, but Skyprep has been unusually easy and intuitive to use, I'm excited about being able to download content through the App soon.

The fact that SkyPrep has an app for our team members who do not have computers, is great! It allows them to take our weekly training all the way up to gates opening at our facility. The ability to upload all file types that we need and have those taking our training to download whatever they would like to keep is great. The new gamification is also going to enhance our team members' experience.

There are not many cons to this software. Most items that we would like to add or modify is done with a little work and communication. The only item that comes to mind is the Fill-in-the-Blank assessment question is not manually graded.

Pricing is economical and transparent. No mandatory phone conference/interview just to find out what it costs. Efficient sales process. Before my first phone call with the sales rep, they provided me links to YouTube videos detailing their capabilities, which greatly minimized the time required with the sales team to understand exactly what they offer. They were the only LMS I researched that did this and didn't hide their costs until the end. Extremely user friendly platform to administer and use that includes built-in course authoring tools. Meets all of our needs to provide internally developed online course ware in several formats. A course catalog and means for purchasing course ware from external content vendors is also integrated into the LMS. The staff are very responsive, outstanding to work with and very helpful when needed. They are also proactive and have solicited feedback about what next upgrades to their platform we would most like to see. If/when they get to some of those I'll easily give them full marks for functionality and features.

Customer service and communication is primarily via email, therefore, clarifying the exact nature and extent of a problem sometimes requires some back and forth.

It is easy to use, features like the dashboard and adding tests at the end of online training modules make it a great training platform that we have been using. The reporting is very comprehensive with charts included for quick analysis and snapshots to use for internal reporting.
I especially like the look of the new beta version which we are testing at the moment. It has a very modern look and is more intuitive.

When users forget their password they do not often know how to re-set the password for themselves which creates both a bottleneck for them as internal work. However, the new more modern look of the Beta version is taking care of this :)

The software is very user-friendly and has been extremely easy to set up and implement.

I wish there was a feature to replace videos in the Resource Center. Often times our videos require updating, and it would be wonderful if we could easily replace a video, like we do with a document, without having to delete it, upload a new one, and add it back into all appropriate courses.

Very simple to use from both an administrative and end user perspective. I have trained multiple people within my organization in different business units on how to add users, setup courses, and add content and all have stated it is very intuitive compared to other products on the market. Additionally, if any questions ever to arise the SkyPrep team is always just a quick phone call or email away with a prompt response.

In some cases, user management is difficult due to constraints in the bulk user upload interface. The reporting feature can sometimes feel a little "clunky" and takes a few tries to really identify the components needed to get the data you are looking for.

This system is very easy to implement and maintain as an admin. Furthermore, it is very user friendly from an admin and user perspective. Their customer service is amazing too as they have a monthly check in where they give you information on updates and are there to answer any questions - at no extra cost.

The only cons I have had, I have asked my contact there about it and they were quick to fix it or create a solution.

The customer support for SkyPrep is by far the best experience I have had with any other vendor. The system itself is very intuitive and easy to understand without training. The end user and administrator view are both easy to work with.

The reporting feature does not provide all the data that is available in the system. There are occasional enhancements or customization that has been completed but it would be nice to have more control over the advanced reports and what data you want to include in each report.

The software provides an ease of use for the end-user whether they are a Learner or the Admin. As an Admin, I am fully equipped with all of the items needed to research and self-resolve through SkyPrep's Resource Center. The platform is extremely easy to use and deploy coursework across my company.

The ability to integrate the API into our company's intranet for a single access point for our end-users.

SkyPrep is user-friendly and has required little training for our field employees to use it. Creating and editing training modules is quick, easy, and requires little technical knowledge, which has helped me in my position immensely.

I do not have anything negative to say about SkyPrep at this time.

The ease of setting up training programs is the best feature!

It does not grade multiple choice or fill-in-the blank tests.