Microsoft 365 Reviews

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13853 Reviews

- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good enough overall, but expensive and complicated management
Reviewed on 24/5/2024
Improving the search feature would indeed be a significant enhancement. For administrators,...
Improving the search feature would indeed be a significant enhancement. For administrators, maintaining an orderly structure with clear and stable admin panels is crucial. It streamlines their tasks and ensures efficient management.
Pros
The tool’s integration with data and information management is excellent. As a leader, it’s easy to use because you’ve been using it for many, many years, and everyone else uses it too.
Cons
For administrators, it’s a nightmare. Every month, M365 developers change dashboards and configuration panel, names and locations. It’s common to find two versions (old and new) with different features, options, names, and locations.
Alternatives Considered
Google WorkspaceReasons for Choosing Microsoft 365
Moving all of that to the cloud makes every task easier and more efficient (not cheaper)Reasons for Switching to Microsoft 365
Having more features and widespread adoption make Microsoft 365 (M365) a powerful tool. The ease of sharing information without encountering problems is a significant advantage. Additionally, the emphasis on security plays a crucial role in decision-making. A secure and efficient platform is essential for any organization.- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
For work or personal use - I love it!
Reviewed on 20/1/2025
Love the cloud storage over 1T per family member on the personal accounts. I also like that I can...
Love the cloud storage over 1T per family member on the personal accounts. I also like that I can feel good about my files being stored safely and available on all my devices
Pros
I use M365 for work and also for personal use with a home based business. I love how easy and intuitive the apps are and how well the apps "speak" to one another for an integrated experience.
Cons
The one app I have trouble with is Power Automate. It might just be my learning curve, but the app doesn't seem nearly as intuitive as the others.
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Good Classic Microsoft
Reviewed on 27/2/2025
It is really good, all the apps can integrate together to do a good job.
It is really good, all the apps can integrate together to do a good job.
Pros
I like that it has all the apps needed to my work.
Cons
I don't like that you can't buy the license anymore and have to subscribe for their services.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Solid Suite with Room for Improvement on macOS
Reviewed on 7/11/2024
Overall, while I appreciate the Microsoft Ecosystem for its familiarity and consistency, the...
Overall, while I appreciate the Microsoft Ecosystem for its familiarity and consistency, the integration issues and limited features on macOS have made it challenging to use effectively. The browser interface often provides a more seamless experience than the desktop apps, but I hope future updates will address these discrepancies and enhance the overall functionality for Mac users.
Pros
The Microsoft Ecosystem has been in my life since Windows XP. I love that the main office suite of apps have remained consistent throughout all of these years, with incremental and easy to adapt changes made with each iteration.
Cons
The easiest way for me to collaborate on documents, spreadsheets, and in Outlook has been to use the browser interface, which has been surprisingly great, despite its limited features. There are discrepancies between the features available in the browser version versus the Outlook app; for instance, there is no “duplicate” feature for calendar events in the app, but the option is available in the browser. I know there are some features in the Word and Excel app for Windows that are not available for macOS as well (including in the browser version of Microsoft 365).
I know there are some features in the Word and Excel app for WIndows that are not available for macOS as well (this includes the browser version of Microsoft 365). It would be really nice to be able to use Python in Excel on MacOS.
Integrating Microsoft 365 with plug-ins and extensions can be cumbersome. For example, while apps like Carepatron allow for some integration (only the Calendar is available in the app, whereas Google Calendar, Gmail, and Zoom — not Teams — can be connected), other tools like Notion (where the Notion Calendar syncs with Google Calendar but not with Outlook) highlight the limitations of Microsoft 365’s compatibility and ease of use.
Alternatives Considered
Google WorkspaceReasons for Switching to Microsoft 365
It was the choice of software to use at the clinic I'm working at. Since everyone is on-board with Microsoft 365, I decided to go with the flow rather than convince the team that something else was better (for now).- Industry: Aviation & Aerospace
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Family Supreme - of applications
Reviewed on 23/1/2025
Love it. I use this package of software for both business and personal use DAILY. Always a...
Love it. I use this package of software for both business and personal use DAILY. Always a pleasure to learn new capabilities of each of the applications. There's always something new to learn in such a powerful collection.
Pros
Industry Standard & pioneering such Office products. I learn more as the applications improve through innovation.
Cons
The pop-ups; I see the value in informing users of updates, but oftentimes, they are inconvenient.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great set of tools that's here to stay
Reviewed on 24/1/2025
Amazing tool if the company is paying the licenses. From basic app like MS Word to OneDrive...
Amazing tool if the company is paying the licenses. From basic app like MS Word to OneDrive everything is great! and how well the apps can connect and interact with each other is another great feature.
Pros
Amazing set of tools that help with work. Useful utility apps that no one can deny that can work without those.
Cons
Licences can be a bit expensive even with just the basic package.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quality software
Reviewed on 19/2/2025
My overall experience using Microsoft 365 is great, I never have issues, its stays up to date on...
My overall experience using Microsoft 365 is great, I never have issues, its stays up to date on the latest software.
Pros
I like that I can use it on my computer as well as my mobile device to stay productive. I love the security features, I like that it's up to date always, never having any issues using.
Cons
The least is the cost, but it's understandable in the world we live in today.
- Industry: Electrical/Electronic Manufacturing
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Microsoft 365 - most powerful solution
Reviewed on 6/1/2025
Microsoft 365 is the best option both for home and business, allowing planing and presenting in...
Microsoft 365 is the best option both for home and business, allowing planing and presenting in different formats.
Pros
Comprehensive group of tools for daily business and home appliance, both cases very user friendly.
Cons
Perhaps to many products available for high prices, some tools are not so used and could be more dedicated to business.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Convenient and Collaborative
Reviewed on 19/2/2025
I love how collaborative it is especially for us with locations in 4 different states but still...
I love how collaborative it is especially for us with locations in 4 different states but still being a small business.
Pros
I like the versatility of the products and that one document can be shared and worked on by several people at once with live edits available.
Cons
There does seem to be server issues quite often where we are unable to access Microsoft products like teams and outlook, which we heavily rely on day to day.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
All in one place
Reviewed on 16/1/2025
It’s helpful and organized. I can easily do all of my work tasks.
It’s helpful and organized. I can easily do all of my work tasks.
Pros
I like that all different elements are in one program. It’s easy to do it all.
Cons
The login process is difficult. And I am asked to do it frequently, even if I’ve asked to stay logged in.
- Industry: Financial Services
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Microsoft 365: workflow excellence
Reviewed on 26/11/2024
Indeed, Microsoft 365 has offered reliable and efficient results for our needs of creating the...
Indeed, Microsoft 365 has offered reliable and efficient results for our needs of creating the email templates. It is great to have integral available built-in integration with other Microsoft tools, while security measures make it a must-have for our communication. Having the possibility of keeping brand identity intact on all the templates while enabling the customization process to be very fast has boosted the efficiency of the employees.
Pros
From workflow integration to business and productivity suites, using Microsoft is absolutely seamless. Real-time selves of many services and the common access to cloud-based mail templates facilitate the work of the team on the email designs. The use of design advice by artificial intelligence, as well as the brand kit feature, helps make all communications uniform and employs less time in designing.
Cons
The email template designer can make use of better, more modern, and even fully responsive designs. The most problematic issue with using email templates is the absence of A/B testing options that are embedded directly into email clients.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Microsoft 365 is a great productivity solution
Reviewed on 18/10/2024
Generally my experience has been very good, both as a user and as a service provider deploying the...
Generally my experience has been very good, both as a user and as a service provider deploying the solution for end users.
Pros
Availability- wherever I am, I can do an install for a user without having to search for versions of installers
Cons
Service outages for online components like Exchange Online or OneDrive
Alternatives Considered
Google WorkspaceReasons for Switching to Microsoft 365
Most businesses run on Microsoft in our experience. It is much more comfortable for end users from a productivity and continuity standpoint.- Industry: Consumer Goods
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Microsoft 365 - a platform to use every day of the year!
Reviewed on 21/9/2024
I was involved with overall implementing the Microsoft 365 platform into our organization and use...
I was involved with overall implementing the Microsoft 365 platform into our organization and use it on a daily basis with my team to accomplish our organizational goals.
Pros
The entire package has everything you need to be successful in business and for the tasks that you need to complete, from administrative to project management to accounting, this gets the job done.
Cons
It can be costly to get licenses for this program or service but the benefits will ultimately outweigh with the cost. It produces better results than competitors.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
A Convert to Microsoft 365 for File Storage
Reviewed on 30/7/2024
I was suspicious at its effectiveness at first. But now I've used it for roughly 5 years and I am...
I was suspicious at its effectiveness at first. But now I've used it for roughly 5 years and I am glad for having made the switch.
Pros
As the title infers, the file storage is fantastic. I used to store files on Dropbox, and while I maintain an account, I don't use it much. Now, I'm more of a fan of Microsoft 365.
Cons
It does cost some money to retain a substantial amount of storage (which totally makes business sense). And I personally do like other software for graphic design (Canva). But it's still a worthwhile software to be sure, and very good for businesses.
- Industry: Marketing & Advertising
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Software that gets stuff done!
Reviewed on 5/12/2024
Overall helps the business accomplish goals and objectives.
Overall helps the business accomplish goals and objectives.
Pros
Great overall for productivity and to allow users to get things done and organized.
Cons
Updates can be cumbersome and at times seem to make things worse.
Alternatives Considered
Google WorkspaceReasons for Choosing Microsoft 365
Company decided that MS license made more sense for the entire company to use.Switched From
Google WorkspaceReasons for Switching to Microsoft 365
It seemed to be more compatible with the systems we had in place.- Industry: Graphic Design
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Microsoft 365 is a great platform but a lot of limitations and additional costs
Reviewed on 8/6/2024
Pros
Microsoft 365 provides a wide range of tools that are ideal for professionals and businesses.
Cons
Microsoft 365 is limited to 1TB of storage which is very low in a world where the high quality files are bigger than ever. You can buy additionnal storage space but be ready to spend a lot of money because Microsoft likes to bill a lot on additional feature. Also, the licensing for Microsoft 365 is extremely complex to understand and you can easily make mistake when choosing licensing, therefore be careful and ask professionals before buying a license.
Alternatives Considered
Google WorkspaceReasons for Switching to Microsoft 365
I use Google Workspace to store project content because they offer a lot more storage space, but for administrative content I use Microsoft 365.- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Flexible, perfect fit solutions with all the desktop apps for our business
Reviewed on 2/9/2024
We actually got to know about Microsoft 365 from a colleague. We have been on the advantage edge...
We actually got to know about Microsoft 365 from a colleague. We have been on the advantage edge because we always access the latest versions of the software that is both features and security patches
Pros
It is obvious that most suites such as Microsoft 365 are so expensive but with this one we only pay per user and for only what we are using instead of paying thousands for the entire software version. Microsoft 365 gives me the convenience and flexibility of working from anywhere as long as I have internet connectivity. I access my email, files , Word and Excel from any device. We are no longer tied up to our office space and desks. We start in touch as a team via Ms teams, file sharing , video calls and chats which enable us collaborate productively. Microsoft 365 has impressive security and backup features that eliminates the risk of losing documents, enable us to share files securely , detect breaches and prevent unauthorized access of data
Cons
In as much as Microsoft 365 delivers exemplary functionality there is still a room for improvement in it's integration with other tools. It only integrates beautiful with Microsoft products whereas with the other tools it is messy and cumbersome
- Industry: Animation
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jimmy Talks Microsoft 365 Review
Reviewed on 5/12/2024
Microsoft 365 software is the best pretty easy to use words a little bit tougher than it should be...
Microsoft 365 software is the best pretty easy to use words a little bit tougher than it should be but it's easy once you get it
Pros
Word Outlook Windows defender the way it connects all my devices with Windows 10 and 11 antivirus Bing is ok Microsoft 365 is the bomb
Cons
I don't know if bing is part of it I like it the least sorry
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Much more than subscription to yoffice software
Reviewed on 2/11/2024
MS 365 is a great choice, primarily because it includes Office software which is a standard i.e....
MS 365 is a great choice, primarily because it includes Office software which is a standard i.e. something your employees will already have experience with. It offers Planner for projec management, scheduling and other apps so you can basically ditch other external services such as Trello, Calendly, etc for you organisation. Furthermore it has generous space in One Drive per user which is also great. on the other side, shared mailboxes, disc quotas for groups and similar aspects can become a bit tricky to navigate. so you'd be better if you have a member of your team keeping up with the changes to the service regularly to prevent disruptions to your workflows.
Pros
The suite has everything you need for business, and everything is integrated so your employees can have one place to log in.
Cons
Microsoft sometimes changes policies and the way certain software operate (Outlook shared mailboxes being a good example) so if you develop a very specific workflow/use case for your organisation, it might stop working, otherwise you should be fine.
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Microsoft 365 Review
Reviewed on 17/10/2024
If you can dream it, you can do it with Microsoft 365. It's an affordable service that provides...
If you can dream it, you can do it with Microsoft 365. It's an affordable service that provides bountiful opportunities for consumers.
Pros
The variety of tools at my disposal. So many different options to thrive with colleagues in the workspace thanks to Microsoft 365.
Cons
Nothing, the accessibility of the software is unmatched, well-rounded, and optimized for all user.
- Industry: Electrical/Electronic Manufacturing
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Microsoft 365 cloud based software
Reviewed on 24/5/2024
Overall a great product to use and the MS Office been transformed to Microsoft 365 has made the...
Overall a great product to use and the MS Office been transformed to Microsoft 365 has made the product a great fit when all applications are becoming cloud based products.
Pros
The best thing I like out Microsoft 365 is we can use our login ID on any computer in this world to access out subscriptions. This feature has enabled me to change laptops on demand and I am no longer dependent on 1 laptop.
Cons
Microsoft 365 works best on Windows OS based laptop. When I use Apple Mac or an Android Phone, some of the features of MS 365 doesn't work as expected.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Just like Office
Reviewed on 2/12/2024
It's a lot like the traditional office apps we know from Microsoft Office from the 90s and early...
It's a lot like the traditional office apps we know from Microsoft Office from the 90s and early 2000s. The familiar functionality can be helpful. The cloud-based version is sometimes more buggy and error-prone than the desktop version. In all, it does work, and when you need to get some office stuff done you can use it to generally accomplish what you need.
Pros
I do like the variety of other, non-traditional apps (apps other than the office suite apps like Word, Excel, etc.), like the whiteboard app -- it's helpful for brainstorming and has a lot of drag and drop charts, sticky notes, and mindmapping tools.
I also like that you can install desktop versions of the apps to Mac and Windows so you can take them offline.
Cons
The comments and changes tracking is less intuitive on Microsoft 365 than on Google Docs. If you don't set change tracking, it's hard to go back to a previous version or see what's changed.
Microsoft 365 subscriptions charge for the same service that was available with Google Docs for free, which means not a lot of my clients and colleagues use Microsoft 365, making using it less compatible with what everyone else is using.
- Industry: Warehousing
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Product with an Occasional Minor Annoyance
Reviewed on 18/12/2024
Microsoft 365 is a great addition to any company. Their collaboration tools are great, they have...
Microsoft 365 is a great addition to any company. Their collaboration tools are great, they have apps for pretty much any operating system, but, if your operating system somehow doesn't have Microsoft 365 apps, it can also be used via the web. However, there is one small setback that can get annoying. Sometimes, Microsoft updates one of the apps, and pretty much forces the upgrade to the new app. The new apps often have major differences that, for less tech savvy users, can take sometimes take a while to get used to.
Pros
Microsoft 365 has great collaboration tools, cross-platform support, regular updates, security, and offline access.
Cons
Microsoft 365 has some apps that update sometimes, and they are completely different from how they were, making it hard to get used to them sometimes.

- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Essential Tool for Seamless Collaboration and Productivity
Reviewed on 29/12/2024
My overall experience with Microsoft 365 has been excellent. It’s a reliable, feature-rich platform...
My overall experience with Microsoft 365 has been excellent. It’s a reliable, feature-rich platform that streamlines collaboration and productivity, despite minor syncing issues.
Pros
The seamless integration of apps like Word, Excel, and Teams, combined with cloud accessibility through OneDrive, makes collaboration and productivity effortless.
Cons
The subscription pricing model can be expensive for smaller teams, and occasional syncing issues may disrupt workflows.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The best of the Microsoft 365 products
Reviewed on 10/12/2024
I've been using the Microsoft 365 products to work with multiple projects and files on the cloud.
I've been using the Microsoft 365 products to work with multiple projects and files on the cloud.
Pros
Its biggest advantage is accessibility, as it allows users to work collaboratively in real time from any device. Additionally, regular updates and robust security features make it a reliable choice for businesses
Cons
It can be expensive for small organizations, and its subscription-based model requires ongoing payments. Some users also find it complex to navigate due to the abundance of features, which may require training for effective utilization.