Box

4.4 (5,573)
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AI-driven content, collaboration and workflow management

Overall rating

4.4 /5
(5,573)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.2/5

88%
recommended this app
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5573 Reviews

Melanie
Melanie
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Better than the rest

Reviewed on 10/9/2024

Came for the file storage. Staying for the wide array of features to edit, collaborate, protect,...

Came for the file storage. Staying for the wide array of features to edit, collaborate, protect, and organize my work.

Pros

Besides being a file sharing and storage software, it excels where other software does not even come close. I like the features to edit docs and files. The integration with google workspace, adobe, and microsoft office make this so essential. The security features are also not something I realized I valued until I started using box. I just feel like my files and my data are taken care of when I use this service.

Cons

There is no beating around the bush here: box is expensive. But also... lots of storage services are these days. The free version does not get you very far. I think it's the same space Google Drive gives you, but again, the features within box cannot be found elsewhere.

Overall rating
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great cloud solution!

Reviewed on 4/12/2024

Generally speaking, Box is great in every way for collaboration and security in the cloud. Easy to...

Generally speaking, Box is great in every way for collaboration and security in the cloud. Easy to use, seamless sharing of files, and seamless integrations with Microsoft Office and Google Workspace make it extremely efficient in workflows for any team. Its enterprise-grade security and version control are highlights in this application to ensure data safety and consistency. However, it could improve in various ways: offline functionality, reliability of desktop syncs, and some may find the pricing a bit steep for smaller teams. Although advanced features have a learning curve, Box does the core features right. In general, Box is a great choice for a business that values collaboration and security.

Pros

Easy access to files through different devices and users
Works as a repository for all your files
Very intuitive to use
Easy to track changes and restore previous versions, which helps maintain consistency
Integrates with Microsoft Office, Google Workspace, and Slack

Cons

It is a bit inconvenient when working in areas with limited internet connectivity
The pricing tiers can be confusing, especially for smaller teams or individuals trying to determine the best plan
The desktop sync application can occasionally be unreliable at least on Mac users

Hannah
Overall rating
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Pack it in the box

Reviewed on 22/10/2024

I do struggle with being able to find documents, but when I know where to go, it is always easy to...

I do struggle with being able to find documents, but when I know where to go, it is always easy to access.

Pros

Box helps my larger scale university job easily collaborate and keep things in one space. I am able to access old documents, and easily reformat to update to my current needs.

Cons

For whatever reason, I have difficulty being able to easily find documents with the way that my specific organization has folders set up. I have not used it in other jobs, so I am not sure if this is a universal issue.

Daniel
Overall rating
  • Industry: Graphic Design
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Box is the best for managing cloud based content

Reviewed on 27/11/2024

I really enjoy the seem less way my content is being managed

I really enjoy the seem less way my content is being managed

Pros

I like the user experience and interface of the website

Cons

I haven't noticed anything bad but if I do I'll come back

Kyle
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Box Review from AV Technician

Reviewed on 14/12/2024

Box has been essential in my job. I use box all day everyday for my job to pull project files.

Box has been essential in my job. I use box all day everyday for my job to pull project files.

Pros

The desktop app and search functionality.

Cons

Sometimes files take a while to sync to other users once uploaded.

Connor
Overall rating
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

One of the best storage platforms

Reviewed on 15/12/2024

Overall very pleased with Box. I’ve used st least 10 competitors and this is my top 3

Overall very pleased with Box. I’ve used st least 10 competitors and this is my top 3

Pros

Simplicity and clean user interface with great features

Cons

Haven’t found anything yet that I don’t like about box

Chris
Overall rating
  • Industry: Broadcast Media
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love to Use Box

Reviewed on 10/12/2024

Overall it's been great. I am able to send large files when email will not allow.

Overall it's been great. I am able to send large files when email will not allow.

Pros

I love that I can easily share files with friends and clients.

Cons

I wish you had more space as a free user.

Mark
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Tool for File Sharing

Reviewed on 2/12/2024

Great tool for file sharing. Has been helpful on various projects.

Great tool for file sharing. Has been helpful on various projects.

Pros

Document versioning is great and being able to open documents in their native software within the tool is nice.

Cons

Opening documents in their native app should provide the option to open read-only

Nicola
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great software for workflow and data management

Reviewed on 10/12/2024

I really enjoyed using Box via a client that used this platform for Project Management and managing...

I really enjoyed using Box via a client that used this platform for Project Management and managing workflow

Pros

Ease of use as a new user in a team, navigation was easy.

Cons

Multiple steps to action tasks became cumbersome for repeating tasks.

Chloe
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Absolutely Easy!

Reviewed on 9/12/2024

I use this to create templates and idea’s to share with my team mates

I use this to create templates and idea’s to share with my team mates

Pros

You can make development plans which I really enjoy creating for everyone. I can create team schedules that make life so much easier and more fluent

Cons

There is nothing I dislike about using Box

Tayeb
Overall rating
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Solid File Sharing System

Reviewed on 17/3/2024

I have been using Box for many years. As an early adopter, I can say that the brand has been loyal...

I have been using Box for many years. As an early adopter, I can say that the brand has been loyal to it’s early adopters and that is really appreciated. I only ran into an issue once with a storage related issue and their support team had to run a script to fix it but they were very responsive as they tackled my request in a few business hours which was impressive. Highly recommend.

Pros

Generous data storage allowance
Competitive Pricing
Top-notch support team and I’m talking from experience.

Cons

Sometimes some files get duplicated so you might have to delete doubles manually but I’d rather have my files doubled than deleted. So far the archiving on Box has been a pleasant experience as I never experienced data loss.

Alternatives Considered

Dropbox Business and MEGA

Reasons for Switching to Box

I’m an early adopter of Box and the plan that I got was very interesting so I never really considered using anything else.
Bilal
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The Ultimate and Cloud Solution for the Secure Collaboration and File Management.

Reviewed on 21/5/2024

The platform excels in providing a secure environment for storing and sharing files, which is...

The platform excels in providing a secure environment for storing and sharing files, which is crucial for any business handling sensitive data. The collaboration tools, such as real-time editing and commenting, have significantly improved teamwork and productivity within projects.

Pros

The ability to share and store files securely, while also enabling real-time collaboration and integration with various third-party applications, makes it an incredibly powerful tool for businesses.

Cons

While the platform offers a wealth of features, navigating through them can be overwhelming, and finding specific settings or options isn't always intuitive.

Alvaro
Overall rating
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Store document securely with Box

Reviewed on 1/8/2024

Pros

Box is very helpful in storing my digital document on cloud storage and provide a secure storage to protect it from any data breach. Quite a cheap option compared to other software on the market, but still provide a premium features like others.

Cons

Can't resume the download or upload when the process is interrupted because of network problem.

Roselyne
Overall rating
  • Industry: Broadcast Media
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Accessing Data Easily With Box Software

Reviewed on 9/11/2024

Box is accessible easily. I am able to access my data from anywhere in the globe as long as am...

Box is accessible easily. I am able to access my data from anywhere in the globe as long as am connected to internet because they store our data in the cloud.

Pros

Box is a secure software for storing data on and accessing data too. With Box am to access data easily because it is stored in cloud.

Cons

Box has no dislikes at all it's just fine to use.

Alfiya
Alfiya
Overall rating
  • Industry: Computer & Network Security
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Box - a review for those who are wishing to give this one a try

Reviewed on 20/8/2024

I have been using box for the last 6 months and its a daily use tool like SharePoint, you have data...

I have been using box for the last 6 months and its a daily use tool like SharePoint, you have data sheets to collaborate with team. So I use it. Efficiency is high as real time collaboration is possible and the data flow is smooth

Pros

I like its embedded widget feature, helpful in getting content embedded in some other external applications like web pages, blogs etc

Cons

The costing is more compared to other products in markets, also not many people are familiar enough with this product, so takes some time to learn.

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very Good Program

Reviewed on 10/2/2024

It helped me to complete my work very quickly and not worry about the confidentiality of my files...

It helped me to complete my work very quickly and not worry about the confidentiality of my files and data. It also helped me in the development of my company and the speed of its performance and transfer of files.

Pros

A very secure program that allows you to store without limits and share them in a very safe and easy way, and you can restore your old files. also. This allows the organization to be managed better and faster and is very excellent for large, medium and small companies and institutions

Cons

I do not find many negatives in this matter, and since I learned about the program and used it, I have not suffered from any problems or negatives.

Chidz
Overall rating
  • Industry: Broadcast Media
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Best Software For Storing File's.

Reviewed on 16/11/2024

I find Box to be an easy platform to use and a good one to use to store data.

I find Box to be an easy platform to use and a good one to use to store data.

Pros

It has many features and it's easy to use Box. It is easy to share files with Box and it also organizes our files well.

Cons

Their is absolutely nothing to hate with this platform.

Maryanne
Overall rating
  • Industry: Broadcast Media
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Five Star Platform

Reviewed on 26/11/2024

It is always great to work with a five star platform.

It is always great to work with a five star platform.

Pros

Me I feel like Box has made storing things online easy because I can access my data from the cloud easily. Box has the best integrations ever. Box's customer support team is dependable on.

Cons

I haven't had any challenges with this platform.

Verified Reviewer
Overall rating
  • Industry: Human Resources
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Box the great tool to keep your files secure

Reviewed on 3/5/2024

Pros

1. File Sharing and Collaboration 2. Security and Compliance

Cons

The box notes could be more accessible and they are not really used by our clients.

Verified Reviewer
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use Content management platform

Reviewed on 7/7/2024

Pros

It is a secure platform that provides a secure environment for my data and keeps everything safe. It does not sell or steal anything from our data like other cheap software available in the market. Its sync features work amazingly and uploads data in very little time. If I talk about the cost it is a cost-effective tool and provides premium type of services to not only me but also to all users of Box.

Cons

Box provides secure services, there is nothing to dislike about this tool. I appreciate its team for developing the great features that have created easiness in managing our precious data.

Leslie
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Box vs. Case Management

Reviewed on 12/8/2024

It took time for me to understand the platform. Once I did it was an easy file system for the...

It took time for me to understand the platform. Once I did it was an easy file system for the duration, until the company went to a Case Management system.

Pros

The ability to file documents and able to access from multiple location's.

Cons

A patient had to be moved manually when he/she went from Active to Inactive. It would have been nice to have a way to select Inactive and it moved on its own.

Steven
Overall rating
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Box a great alternative to email

Reviewed on 13/8/2024

Over all we are very happy with our Box accounts and they work as expected.

Over all we are very happy with our Box accounts and they work as expected.

Pros

Box is a very easy platform for sharing files that can't be sent via email. Safe and secure its a great platform for any business that needs to share large files with clients or other collaborators.

Cons

Can be a pain to manage, and you can end up with a lot of individual accounts

Steven
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Box is amazing

Reviewed on 21/11/2024

It offers free storage and it’s content is easily shareable.

It offers free storage and it’s content is easily shareable.

Pros

I like how secure and convenient it is for storing and sharing files online.

Cons

It makes everything we do easy, organized and quick to share so nothing to dislike.

Corsina
Overall rating
  • Industry: Facilities Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ticks all the Boxes!

Reviewed on 13/7/2024

Great product and like using it very often.

Great product and like using it very often.

Pros

Great format and usage features and simple to download and save documents.
Document sharing is really good.

Cons

Expiry time of links should be extended longer

Akinyemi
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Backup files to the cloud with Box!

Reviewed on 13/5/2024

Pros

Has made it easy for us to securely store files.
We can easily collaborate and share files and documents with others.
Also i like it’s strong security in the cloud.

Cons

It is great for secure file sharing and collaboration, nothing that I dislike towards it.