Workday HCM Reviews

Our first experience was open enrollment last year. Those who tried it, stated that it was very simple and easy to use, Workday's interface. Accountability and visibility for absence monitoring. Managers have the ability to look at each team member's time off, as well as each team member's balance. Our company encourages employees to control their personal information and gives them the ability to set up and assign by pay type their direct deposit, federal and state withholding. In addition, everyone has a different perspective on their payroll, focusing primarily on salaries.

Out of the room, we didn't know what we didn't know. It took about 4 months to work out some of the personality issues and link the pieces together. Know how business processes affect each component individually. Some components are very finicky. In order for the system to work properly, there needs to be someone who is the in-house maintenance and troubleshooting specialist.

Interface is user friendly and not cluttered, information is readily available and easy to find, allows employees to easily make changes to their work profile

The notification system is a little clunky. Manually entering resume is time consuming, should be able to upload a copy instead.

Workday is the best HCM software in THE world. Nothing and I mean nothing is superior. We can argue about the competency of individual modules, especially payroll, but as a core HCM platform, no other software can compete. Anybody that says otherwise does not know what they're talking about. Anybody that complains about usability is probably not working with a quality Solutions Architect. To successfully implement and maintain this application, it is absolutely required that you employ at least one experienced, rockstar Solutions Architect. The application is expensive and is crucial that you fully leverage all of the technology that the app offers. Use its sophisticated features to optimize your HR department.

Workday knows that they have a real gem here. As a result, their attention to customer support has consistently declined as the popularity of the application has increased. Unless you're a major client oh, you're not going to get good customer support. What do I mean by a major client? I'm talking about the Google's the Facebook's the Adobe's, and even then, the support can leave something to be desired. And I'm speaking as someone who has worked at one of the aforementioned. An HR executive once told me that starting with work day was like being given the keys to a fancy new Ferrari but not even being shown how to start the car. Also, just because they work for workday doesn't mean they know what the hell they're talking about. The popularity has grown so has their staff. Obviously, some of these staff members are incompetent. I have experienced this firsthand and I assure you that it is frustrating when the so-called Workday SME is significantly less experienced than yourself. And this was at a time when I was fairly green. I have had to clean up confusingly complex convoluted implementations, after the fact. While I appreciate the job security, this is not a great way for any company to begin a relationship with their customer. We all know that a popular software can quickly be overtaken by a newer, better product. Workday is vulnerable here and somebody could exploit it.

Workday HCM has been a big part of my employee success tracking since my organization made the switch. However, with my entire division switching to a remote / work from home model, it's been imperative to keeping my employees on track with their career development. Workday makes it simple and streamlined to create monthly, quarterly & annual goals for my team, and my favourite thing about the software is when an entry is needed or overdue from them, they receive a message to their inbox (so I don't have to send a ton of reminders - nobody likes doing that). On my end, I get updates regarding completion status of performance tracking, and I really like the transparency in terms of my employees receivng a notification when I have completed their forms on my end as well.

I find it a bit difficult to access previous performance reviews, and I somehow never get there on my first try when I try to access the previous quarters or months. If there was a much more obvious option on the dashboard that would make the Workday experience even better.

- Pretty UI
- Convenient that all these things (Time-sheets, payslips, && Time off) are in the same place
- Has tremendous potential

- Haven't found a way to contact the company to suggest improvements
- After you submit a time-off request, no easy way to undo it.
- After you have removed a time-off request, looking at PTO requests you see ALL of the actions you took (request time, remove time off request) && it isn't just for one day EX) A normal workday is split into two sections (before && after lunch). So 4 in total if you took a day then cancelled it.
- After you fill out your time-sheet && save it. You have to go to a separate tab to submit it. (You need to know to do that, there is not a link to it after you save the time-sheet.) This should be on the same page for a clearer flow.
- The entries for the actual time-sheet are huge. There should be a smaller plain view that is easier to fill out.
- If you click fill from scheduled time it does not automatically un-check your Requested PTO days so you might accidentally charge x2 time for that day. (Regular && PTO)
- Paid Time Off is not intuitive. It asks you what date you want to know the pro-rated Accrued Time Off is. If you could just have a simple information sheet that says Total for 2019 (or whatever year), Accrued so far, used time off, planned time off, left over.
- Pay Slips are not intuitive: To see your pay slip you have to click "Print", then it says it will notify you when it is ready. Then you have to open the PDF of it. It should just display beside the dates, forward && back buttons would be a plus.

Workday is a centralized workforce management tool that is used in my organization. In Workday, all the important day to activities of an employee can be performed like applying for leaves, getting them approved by manager, viewing and downloading salary slips, providing IT declaration, providing beneficiary info, address info, education info and many more. Various important letters like Offer letter, experience letter, etc can also be directly requested using Workday. It is a cloud based tool and can be accessed from anywhere.

It is an expensive tool that can only be used by big enterprises. Also, the workday UI can be confusing for new users who will find it difficult to navigate and find the required sections in workday.

Workday is very easy to understand. Marking leaves is very easy. Enrolling for the benefits given by organisations is also very simple. Adding family members to the benefits and checking the changes was never so seamless.

I wish my organisation leave other tools for IJP, onboarding and payroll and use workday because its just the best. No flaws whatsoever.

Consolidating one-off software into a single solution. We were utilizing separate candidate tracking software, performance review software, employee profile details, and more. Workday offers all of this, and once everything was ported over, it has become much easier to manage and there are now several other offerings that can be taken advantage of from a data analysis and management standpoint.

The onboarding and internal training required is extremely robust, however, essential. This is not an overnight switch, it will take a lot of time and internal training, to achieve the top uses of this powerful platform, but the expectation is that it will be very worthwhile.

There are a lot of features in Workday, if you can find them, and the detail that can be stored and accessed across multiple users is good for things like procurement and staff administration.

Being browser based as well means that there is no need to install anything on individual user devices.

There is next to no user experience. The journeys to do simple tasks are confusing and there are often seemingly multiple paths to do any task but only one that actually works.

Error messages for not filling something in perfectly will often take you back to the start of the process. If you are using the procurement features, the notifications are sporadic and you will often be left to chase people in your company manually to find out what is going on.

The design and interface is straight out of a warehouse inventory screen, like you'd see on an old beat up computer in the back of a massive warehouse of boxes. Not good and really uninviting to use. Having to do anything with this software feels like a huge chore.