Dynamics 365 Business Central Reviews

Microsoft Dynamics 365 business central is a very great product , it's easy to use since it has a great user interface .The deployment is easy and took a very short time .It has inpremises and cloud based functionality which has enabled work flexibility.

The initial purchasing cost is relatively high mostly to the small enterprises.The system keeps on freezing whereby delaying our customers.

I did like it's functionality with Outlook and other msft applications. There was little need to reorder things when exporting to excel and all that.

I did find the lack of customizability of the software to be frustrating. It appeared that there were only pre-populated choices from a drop down list for most things, many of which did not fit what i was trying to label. Now, this could have been a byproduct of my companies enterprise subscription with dynamics, i am not sure.

Nothing. It is not nearly worth the 165,000.00 that we have put in to it over the last year.

Everything. System does not work. Too many fields to jump around to, too many pages to jump to. Unable to keep pages open to work between. Unable to see Customer / Vendor numbers. Not enough character spaces in some fields. Document date does not pull in correctly on Payment Journal. Check Stub total dollar amount prints on top of check number of lower stub. No vendor number prints anywhere on the check or stub. System creates two or three numbers for every PO, Job, Invoice. Payment Journal populates every Vendor that has a transaction then you have to choose which one to pay and then delete what you don't want. Checks do not print out in Alphabetical order. I can go on and on. Nothing good to say about this Program. It is not even written for our Industry. We were not even listed in the choices for Industry. What does that tell you.

I like that we are able to have all of our stages in one program. From our quotes to our invoices, we can keep track of the progress of each transaction. You can search by customer, order number, PO number, amount and there are many more options. After some training and a better understanding of how accounting works, I have excelled at understanding what needs to be done to correct issues or fix errors. I appreciate the ability to put notes on each quote, order, and invoice.

I wish there was a little more features such as having automatic invoices from multiple vendors but I think they may be working on that. I also wish there was a creation date for invoices and not just a posting date. I also wish there was a way to link invoices after you have made a change/correction such as the PO number being incorrect. Once you change the PO number, you have no idea that it went to another invoice.

Pulling information out of the system in simple reporting isn't bad if you leave it in the same format. Basic reports are easy to read, and usually you can get the numbers in that you need by updating fields.

Entering information is extremely time consuming. You have to be very familiar with the software to be able to know what you can and cannot tab through. Pulling any information into excel is extremely time consuming and takes a lot of manipulation for it to look presentable.

Attach PDF's of invoices, PO's right to the entry. Keeps all ERP data in one spot. Can work from any device. All of our guys can work in the field and we have yet to hire an administrator.

Report creation requires a developer to help set up. Support costs can be high if you don't have a computer savvy person in your company.

Accounting, G/L/ Receivables. Fairly straightforward and easy to use. Use from time it was GP 10. Standard reports were easy to use.

Glitches from time to time, we only had a certain amount of users accounts purchased and at times had more people trying to use so couldn't log in, but that isnt a software con. Just a con that you have to purchase a number of users.

This is a kind of ERP software that highly used by the manufacturing organizations. The application is advisable for use the medium scale business entities who are operating in manufacturing, retail, trading and distribution business activities. Though this is recognized as an accounting software, it is having the multiple function platforms such as HR management, project management, sales and marketing and supply chain management.
Obtaining the information from the system is easy by the way of generating types of reports.

The most important drawback of the application is it is functioning slowly when few windows are open. Therefore, it needs to close the windows again and again when application is getting slow. The managing of the application requires a comprehensive experience and knowledge on it.
It takes a long time to enter the data to the system. Users need to be familiar with application when entering data. For an instance, there are more unnecessary fields to be filled.

it makes our day to day media buying process as it automates the process for better efficiency and saves time.

the software doesn't make room for recall especially in situations where the initial data has been modified.

Ease of use
Super customisable
Connectors to sync with other softwares

it should be available with other platforms like Mac etc

The thing i like is that the interface is easy to use. The setup requirements are better than the normal setup ideals.

I did not like how it is difficult to add users into our system. Not everyone has had a positive experience with this software.

01 - Auto saving option02 - Multiple companies under one user03 - Sales order to purchase order conversion04 - Drop ship05 - Tax structure06 - Financial reporting07 - Budget monitoring

01- Little complicated to use for non-accounting background staff.

It better than paper...

See review above

I would say almost everyone in the front office use office 365. For the needs we have for it the software works great.

Don't really have anything I like least about it. We are mostly Mac-based computers and it still works out great for compatibility.

It is not a bad looking interface. That is the only positive thing I can say about this software.

The software is not at all intuitive, very little is possible to do out of the box, everything requires expensive consultant time to set up, and even simple reports are hard to generate. Way, way too complicated to do basic things. It leaves us with little functional reporting and a lot of frustrating headaches. By the time you realize you have made a mistake implementing its way too late.

MS Dynamics is pretty user-friendly considering the other CRM products in the market. It's got a pretty good coverage in terms of customer engagement process. Right from Presales interaction center to post sales Services, it covers most processes. Microsoft as a vendor is placed well to offer this as a cloud offering as its also owns Azzure

MS Dynamics does have a mobile app for Apple devices which is pretty useful and easy to use. That helps in user adoption on field.

The support provided by MS is good, but gets activated only when situation gets into emergency mode.

The comercials could have been more affordable. I would have loved more seamless integration between Dynamics and Navision as both are from the same family. Easy to deploy mobile applications for Andriod phone is something which would have been really useful

Great store for customer information and data, relatively simple to get to grips with, and an efficient search function.

Can run slowly if there are a high number of users, and missing some features like batch c and p. That would be useful and time-saving.

Agility and innovation are integrated into a solution that meets all customer needs.

Requires greater functionality to meet the tax requirements of all businesses in Mexico.

The best thing is that we got rid of many Excel-files that provided the connections between our individual tasks. Now there all data in one place and everybody can can get to their taks-realted information and data easliy. That is a big progress for all!

Due to the one-software-covers-the-whole-company idea, it is complex and needs some training. But the PMX-people are always there for us on the other hand.

The dashboards and deal registration for our sales team works well. Advanced finds have been helpful.

ClickDimensions as a marketing tool is hard to navigate. And I don't feel like the modules make sense.

I liked that the software was user friendly and easy to get trained on. I found it to be more thorough than Quickbooks. Very easy to do journal entries across multiple companies and reconcile every month.

The limited about of users for the price.

1. I like the inventory management features.
2. It's reduce paper work.
3. Excel function is user friendly.

1. It's too pricey.
2. It's become slow when number of users increased.
3. Lot of training is required for set up.

The software is very easy to use and intuitive. I use on a daily basis, and pulling reports is great. Interface is awesome.

Just upgraded to the latest software. It now takes many additional click to do the same task as before.

There are lots of ways to gather data. The tabs are understandable to use because they are set up like other MS products

Everything has to be entered exactly correct or items will not ship. It is overwhelming and overly complicated. Impossible for those not experienced in computers.

We use this software to manage our inventory and to order parts. Overall it works well with our other systems. It is easy to navigate and you can add favorites to the home page.

It is a tad slow sometimes if you are doing a lot in Nav.