LearnUpon Reviews

LearnUpon as a software and company is top notch! The software meets all of our needs and then some. And, to make things even better their customer service is fantastic (think Ritz Carlton customer service). If LearnUpon checks all your boxes and will meet your needs, then go with them! You won't be disappointed.

The thing I liked (past tense) least is the customer experience when a customer had a login in on another portal in the larger LearnUpon ecosystem and then would sign up for our courses. However, I provided feedback to LearnUpon and they implemented an upgrade to fix this. Wow!! Top notch customer service coupled with a great software! The company listens to their customers and responds, implementing upgrades to meet their LearnUpon users needs. This has happened multiple times to me :) Kuddos to LearnUpon!

I have been working with the folks at LearnUpon for almost 6 years. As an Administrator responsible for managing and branding my learning portal as well as developing customized courses for clients, I cannot say enough good things about it. The staff are incredibly quick to respond, are clear with their responses and want to be of assistance. They score a 10 every time with their customer service. I have watched this LMS grow from good to great over the years with new features being added constantly. Today, it is a robust LMS with every single feature I could want (and frankly a lot more than I use). Developing courses is easy and I'm able to produce professional looking courses, easily, This is important because I do not have a technology background and though I'm a reasonably quick study, I needed an LMS that didn't require a computer science degree to navigate! The reliability of this LMS, the ease of its use and navigation, as well as the fact that I almost never get calls from my clients with "systems issues", makes this an absolutely outstanding product. I also love the LearnUpon University tutorial option. I could not be happier.

There are none that I can think of. I absolutely love this LMS and the people who stand behind it.

With a workforce in excess of 1,000 employees, many of whom have worked with Eason for over 15 years, almost all staff whether 'tech-savvy' or not, have found our LearnUpon portals to be easy to access, navigate and use.
LearnUpon have made it easy to customise the look and feel of the portal with corporate colours and branding. This has helped to establish online learning within Eason as part of our overall L&D strategy and demonstrates to our teams that the organisation is making strong investment in the development of our people through elearning methodologies.
Finally the support offered by the LearnUpon team means that any issues or requirements are addressed and resolved; far sooner than expected in terms of time, whilst also exceeding expectation on the practicality and usability of solutions offered.

Very little. Perhaps some additional reporting criteria would be useful when tracking progress across numerous user groups.

LearnUpon's user interface is clean, beautiful, and very easy to use. The implementation was the easiest LMS implementation I've ever been a part of. The support you get from both the support team and your account rep are outstanding. The entire LMS is solidly built and extremely trustworthy.

This LMS is lacking in reporting tools. Luckily, the company is aware and working to build out more robust reports. In the meantime, however, you really have to export reports to Excel and figure it out from there. I also wish there was more flexibility in the way courses can be laid out. There aren't many options right now.

We have both used and engaged (via clients) with a broad range of LMS products. The LearnUpon solution is by far one of the easiest and effective solutions we have come across. They are constantly looking to increase functionality and in my opinion are working at the edge of the latest developments in LMS solutions.

Honestly very little! I would like more flexibility around messaging as we deal with both the B2B market and also the B2C. The latter requires more frequency around messaging but we have found simple solutions to work alongside the LearnUpon platform.

Pros: Overall management, ease of use, functionality at all levels are major time-saving benefits. Being able to brand our company makes even our newest employees feel like they are rally part of something bigger. As an administrator, the ability remote connection from anywhere is amazingly effective. The Customer Support is Outstanding. Using Learning Paths for step-by-step training has simplifies the learning process.

Occasional glitches with new user log in. However, any issues that have come up over the years were immediately corrected by tech support.

Ease of use and customer support as well as cost / value for all the features

I found no cons with LearnUpon.. the entire LMS experience is wonderful

Our Learn Upon customer representative is fantastic, along with the entire customer service team. The LMS is extremely user friendly from the standpoint of creating courses, up-loading and customizing content. Our employee-related user issues have significantly decreased since switching to Learn Upon.

Can't really think of anything negative - any issues that are raised are immediately addressed.

LearnUpon's features are robust, but it is still simple to use. It's easy to maintain on the admin side, and I don't get questions from my learners about "where do I click." I can't say enough about the quality of service LearnUpon provides to its customers. My LearnUpon rep regularly contacts me to ask about our needs and to keep me informed of new features. Tech support responds to any issues I have within hours, and they'll work until the issue is completely resolved. LearnUpon actually listens to its customers when deciding what features to add or update. Great company, great product.

As a non-profit organization, most of our e-learners are voluntary. We depend on learners' self-motivation to continue learning, so we would value more features (such as social sharing) that help users stay engaged with the platform.

I like how easy it is to cost, setup, management, ease of use, branding per company and remote connection from anywhere you have an internet connection. Above everything else the Customer Support is Outstanding and one of the main reasons we chose this company.

The video functionality and importing. We had to buy a 3rd party app to product content because it LearnUpon does not support certain file types or editing. The upload can take a while depending on how much content and bandwidth you have. We actually found that using a 3rd party app for our videos works better for us than most other software can offer. Ultimately, this inst that bad of a trade-off for the customer support and constant functionality updates to the program.

It is designed for training providers who on-sell both training and managed services to their clients. Many of the features that make this possible are chargeable extras on most LMS platforms are free and built in on LearnUpon. Publishing courses couldn't be easier and adding documents to the course player has been more stable for us than using the functionality within Articulate.

We have Universities and a Local Authority that has migrated learning over to our LearnUpon platform so and they are absolutely delighted

The quality of customer support is outstanding

The frequency of well thought out updates is also impressive. These guys have great vision and really savvy technical skills.

The ability to add custom data fields for mass importing saves so much time as we can sync reports with our customers standard systems.

I have used dozens of LMS systems and this is the best by a country mile.

None as yet

I would like to see standardised API outputs and I know that this is on the development plan for 2-13

LearnUpon is very intuitive for both administrator and the learner.
It provides great options for providing training/learning materials without being overwheliming with bells and whitles.

Many options that I have not been able to explore and use!
It is not a con... I need more time to learn about LU to its fullest capacity.

It provides a smaller business with access to features of a large enterprise LMS.

We can't have two currencies in one portal.. this is a unique need.

- Easy to use
- Packed with features that are intuitive and that work to your advantage
- Rarely ever have to use workarounds to do what I want
- Customer support is WORLD CLASS.

- Migration of your transcript information from your old LMS to LearnUpon comes at a fee. The rest of the work (migrating content, migrating users) is up to you.
- Occasionally there are features I wish did a certain thing, and I contacted my success representative and he helps me figure out how to do it a different way! This is very rare!

It is pretty comprehensive and it is nice to be able to track all stages of the process.

It is not the most intuitive software and can be a little murky to navigate while you are learning it.

This software is easy to use and has all the features needed for medium-sized business to implement a learning management system. A killer feature is, to my opinion a Salesforce integration. Not many LMS have this.

The pricing was a bit prohibitive, and with our client we decided to choose a free option. After that our client plans to return to LearnUpon - after they battle-test everything and decide which features they really need.

How easy it is to navigate is definitely one of the biggest pro's. There is also a lot of scope for personalisation and for interactivity within the software which makes training so much for relevant to users.

There are no major cons so far except that when you have one platform but several people managing it you need to be sure that the course completion emails are going to the correct administrator.

Robust functionality exceeded our needs, awesome support team with great response times, and easy to roll out across the org for different teams to use.

No major critical feedback. We're happy with the service!

Being able to build and track employees and their progress of training

Nothing it was a great platform for our employees to use

I had a few experiences with LMS and LearnUpon is by far one of the easiest and robust out there it supports a plethora of software such as PowerPoint, word and so on, so you can work with the most popular tools out there and its very simple and easy to maintain even on the admin side.

A few additional features would make the software more appealing such as (integration with webex tools and more supported formats for media upload).

Learn Upon is a software that I would recommend for training a team of individuals in a way that is tailored to their schedules.

Easy to use with a very comprehensive help guide that talks you through everything you need to set up. The technical support offered by LearnUpon is second to none - very quick responses and friendly staff.

It would be great to be able to change the front dashboard screen to put a training calendar on there or other notifications