Acuity Scheduling Reviews

Ease
User and operator friendly
Cost-effective

Does not integrate with a lot of systems

I liked the ability to set up appointments and send to clients with automatic follow ups that I was able to create

Not all of the functions worked properly all the time - follow ups would say a place different than what was set up in the program

Very easy to use. Also very easy to read and schedule clients.

I loved everything about it. It was very easy to learn

Very simple to use and pricing is reasonable

Difficult to create group offerings and some custom events

The ease of it. I found it very easy to use

Not much . I liked the platform. I would not have much to not like.

I like how it supports recurring bookings which makes it convenient and reliable for regular clients. I also like how it tracks client history which enables us to give them personalized services.

Managing multiple team schedules can become overwhelming.

The ease of scheduling patients for different types of appointments

Going from one Patient to another is a long process.

Ease of organizing client rosters. Prompt auto-sending of reminders and calendar appointments that can be added to users’ iCal or Google Calendar. Also, it is easy to track schedules of multiple staffers and find availability.

Occasional outages and updates caused a few clients’ appointments to not be scheduled.

Acuity Scheduling is not expensive compared to other softwares and it works just fine, besides it gives you all you need for a booking software.
On the other hand, it's not as well designed or easy than other calendar softwares.

Appointments settings are not as easy to set as i'd like. It's confusing.

The pricing model is affordable and you can begin setting up your account as soon as you pay — there’s even a free version!

It’s super easy to let customers book and purchase online and the email setup (confirmation, reminders, etc) and they can modify and change on their own too!

The booking widget and checkout aren’t as visually customizable as I’d like. It also doesn’t customers book recurring lessons and choose the dates, so it’s not good for weekly music lessons/tutoring, etc.

I love that patients can schedule and manage their own appointments. It doesn't require an email exchange with me to do so which is nice. Another real game changer was the lack of administrative time spent on sending out reminders manually. I actually get to take the time I was spending on scheduling, rescheduling, and reminding and direct that energy to patient care.

The only minor drawback is that some patients have reported difficulties figuring out how to cancel or see their appointments. These complaints are usually from less tech-savvy folks. I created a standard email for how to save appointments to their calendar and how to log into Acuity to see appointments if you didn't. It cuts down a lot on questions.

Often notifications and reminders on upcoming appointments.
Super-easy stylish GUI and UI dashboard visualization.
Online billing and invoicing (payment processing).
CC procession.

Tis the right IT software fitting its functionality and performance.

Overall this software has all the basics that I need to run my art studio - class bookings. I can manage my schedule, bookings, my staff schedule, clients etc. all in one place.

Zero support, zero help videos, zero tutorials except for some basic beginner stuff on YouTube. I am fairly tech-knowledgeable, but going back and forth by email to a central email address about a specific issue is not only tedious but totally ineffective.

Even at the higher levels, I cannot customize add-ons for events, such a birthday party - additional guests at a cost per guest. I also would like to have more access on the mobile, but it's very basic. For example, if I want to provide the direct scheduling link to someone say on Instagram quickly from my phone, I cannot. I need to log in through the desktop platform and get it that way. I feel like this software has some features that I don't need at all, and lacks many that I would like to have. The biggest CON is the service though, ZERO help, might as well be a robot sending out Q&A responses, in fact it might just be. Always seems to be "Connor". Couldn't you just create some simple how-to instructional videos at the very least? Super frustrated, and now I am stuck with them for a year.

Acuity Scheduling has been a powerful online appointment scheduling tool.
I am impressed by the efficiency and reliability of the features of Acuity Scheduling.

Acuity Scheduling has been meeting our needs.
Acuity Scheduling is flawless.

The tool has a user friendly interface which makes scheduling of our daily activities easy

The tool works well so far and have not encountered any issues

The convenience of having scheduling on an app. I love that our clients can schedule on the app, that we can edit, and they can just reschedule on their own.

There are no cons that I have encountered.

I adored the convenience and reconciliation with goigle calender that assists me sync my Google meetings with Keenness planning application. Besides, I can book and send marked suggestions to my associates and clients. Ultimately, its most valuable component that I use extraordinarily for clients who neglect to pay on time. Its installment acknowledgment include that empower me to acknowledge installment from stripe and paypal.

Need to learn css to tweak the marking for arrangements Looking for past arrangements is awkward and exhaust bunches of time to sorting out.

It is easy to use and it is very detailed that you won't get wrong.

So far it is very useful for me that I can reach my appointments and book anything in this app. no bugs so far.

Acuity was a very cost effective and simple way to get our clients booked and keep a calendar with a database of clients.

It lacked the features we needed as we grew to expand to new resources, spaces, coaches, and cross reference them against each other

Acuity Scheduling makes instrumental planning measures for companies, where time is accurately managed.

Acuity Scheduling is conventional, and has no major set back for business consistency.