Cezanne HR Reviews

Our HR department was a very paper heavy function and we needed something to bring us up to date as quickly, easily and cheaply as possible. We tested a number of options and many of them seemed to have close to everything we needed but when it came to costs, we were always faced with a 'but'. A 'You can have this, but if you want that, it will cost you extra' scenario. The version the sales person had demonstrated to us was always the most expensive option and would cost a great deal more than we have been lead to initially believe. We felt many of the sales people we met with from those companies, had a habit of talking 'at' us. An approach which did not sit well.

By chance, we stumbled upon Cezanne at a HR exhibition. The representatives on the day were incredibly friendly, helpful, approachable and the information they provided was very clear and we left them having arranged for a demo of their product. We were impressed with how they 'conversed' about their product and did try the hard sell.

We were impressed with the ease of navigation, the fact it was cloud based and therefore always accessible. Things looked even more promising when the figures came back in terms of the cost - the same as had been explained to us when we had spoken to them at the exhibition. No hidden extras!

From the very first contact with Cezanne, they were always there to help and always went the extra mile. They uploaded our core data, and after a very worthwhile day of training at their head office in London, we were good to go. We started with around 120 employees when we first integrated Cezanne, and that number has now more than doubled. The performance of Cezanne has remained effective and efficient with no visible signs of slowing down in performance. We have also uploaded the hard copy contents of over half our employee files and still, there has been no drop in performance.

We do not operate within just the UK, but rather several offices throughout Europe and Asia, and Cezanne has been able to adapt to the different legalities of each country.

Since bringing Cezanne on-board, we have been able to hand over much of the employee administration, to the employees themselves - change of addresses, contact numbers, absence management. We've also streamlined our performance management function to a completely paperless process.

It has allowed us to hand over much of the day to day running of employee matters, to the Line Managers. It has negated the need populate multiple reports each month for our directors and senior management, as the data is available to them at the push of a button. We were able to tailor reports to individual managers and assign it to them personally. A very big help in itself as it has freed up a great deal of time for the HR department, allowing us to concentrate on other projects that there simply wasn't time to address before.

Cezanne is very much a company that encourages customer feedback. They are keenly interested in ideas and suggestions and actively do what they can to meet the requests and suggestions wherever possible.

The customer service and support is absolutely first-class. Issues (and user errors as is often my case) are addressed and resolved extremely promptly.

Cezanne HR is definitely a software and a company that I would recommend.

very good, very helpful support, would recommend

Implementation went smoothly, and once the issues had been ironed out it was quite aa smooth changeover

Very good. Experts always reply in a timely fashion.

Very positive - easy as a general user to book leave and good from the HR side for things such as reports

Fluent, easy to use and brilliant for all our HR needs.

Great service, knowledge and communication.

Cezanne team have been great from initial conversations through to implementation and support. Really impressed by how quick the response is when raising a query through the ticket system.
Special mention to [sensitive content hidden] for their support and guidance throughout!

Overall Cezanne HR is great, if ever there are any issues these are dealt with promptly, the support site is a huge help too, as well as our account manager who is on hand for everything and anything we need.

Overall we are very satisfied with cezanne, we’ve been using it for more than 6 years. It is very user friendly for both admins and users.

Overall I think it's a fantastic system and as I mentioned the customer service is excellent, if I ever have an issue or don't understand something and raise a ticket the response is extremely quick.

Engaging and helpful support team really help.

Positive. Learning to use it has been fun.

For the users, it is great and simple to use.

It's quite user friendly and easy to see calendars for yourself and your team members

Very positive overall. Support has been very good during implementation and required.

It has been a pleasure working with the team and the new system is a massive improvement on our old one. The smooth implementation was fantastic and the learning resources are fab.

Great

Cezanne have been a dream to work with. Support is great and we've had a great level of up time. We have no complaints.

The customer service is brilliant, very helpful with queries and the platform overall is good and easy to use.

Excellent - support staff are amazing!

I have used the system extensively and it helped us to achieve what we needed when we purchased it. However it would be good to see this system develop further