Gluu Reviews

Great process platform!

Reviewed on 7/1/2019

We now have one place, where all employees enter all internal and to some extend external processes, and both new employees and people taking over new task areas can go in and read everything through. It saves us for a lot of time when running in new employees, and we can answer many questions from colleagues with "it's in Gluu", which helps bringing down our administration costs also.

Gluu has to some extend helped us in our GDPR compliance also. Documenting the internal processes helped us visualise where to make improvements, which where easier to do afterwards.

The support team is doing a great job in helping us, and they mostly answer right after writing them via their chat.

Amazing platform for process optimization!

Reviewed on 21/12/2018

I have used Gluu to digitalize workflows for several of our customers. The overall benefits we gained by using Gluu has been the reduced turnaround time. Generally caused by the decreasing number of mistakes and especially the smooth hand-over of tasks between different roles in the organization.

Great search options

Reviewed on 14/6/2019

If it is entered in GLUU, chances are that you are going to find it when searching for it. This is the most important trait in my opinion. The diagrams are good, and service is responsive.

Processes in the easy way

Reviewed on 18/2/2021

Gluu is built by a team that really understand the challenges of getting business processes to work in real life. They always listen to our problems and have ideas for solving. Sometimes this includes developing new features and sometimes it is a more general/holistic discussion about processes.

Intelligent way to drive business processes in our daily operation

Reviewed on 29/12/2018

We have been able to Re-Design, optimize and standardize our core processes with less failure and a uniform performance based on the same great fundament. This allows our employees to focus on the task and skip several non-value creating activities.

Gluu is a Must Try Paperless Process Application

Reviewed on 17/6/2014

I really like Gluu's elegant simplicity. It is precisely what I thought it would be and that is great.

In my mind, it almost seems crazy to say, because it is so self evident. However, since the late 80s, I have spent considerable amounts of time simply educating decision makers about why and how process mapping can improve the organisation.

Gluu takes this notion to the next level and provides a vehicle for organisations to reflect on their processes in a dynamic way. However, if people don't get why process mapping is important, (or are defensive or fearful of it), to begin with, they won't get the significance of Gluu as an organisational tool.

I highly recommend trying it out. Why not, the first four processes are free so it is an app you can play around with. For any 'start up' or small business this is a must have process solution to help you turbo charge process improvement into the future.

Rod Upward
Organisational Development / Biz Transformation Consultant

Business Processing Mapping for SME's

Reviewed on 18/6/2014

Although I have had experience with large BPM projects in other countries using tools such as ARIS, QPR, Intalio, VISIO etc., these are not options for the smaller company i.e. SME. The political and economic environment in Zimbabwe is challenging and I need something that will allow me to map and document existing processes quickly, simply and cost effectively. I am trying to engender a fairly detailed level of understanding of the key activities/processes, clarify roles and develop process ownership and accountability from a small, relatively unsophisticated user base. I am also developing job descriptions for each role as I go along…as part of an evolving performance management system.

I am delighted and excited to have found Gluu.biz to facilitate all of this, and so am doing a proof of concept for the Owner-MD, using one or two focus areas. We intend to then upgrade to allow us to work through more processes. By the way, I see a huge market here for this tool and so will be looking at it for some more of my clients in time…

Well Organized

Reviewed on 26/10/2021

Gluu - BPM for Everyone

Reviewed on 19/8/2021

Finding the right BPM service was difficult, as we also required integrated reporting tools to keep track of progress across the board. Gluu has not disappointed, and we're excited to make the transition from our trial over to the full license.

Quick start to BPM

Reviewed on 24/4/2015

To work collaboratively on the process change you need transparancy to reach af common understanding from the stakeholders. Of all the BPM solutions I know Gluu is by far the most easy to use and start. This matters since it allows you to develop a process oriented culture before you invest in any heavy duty software. Start simple and small with Gluu!

Current best practice

Reviewed on 4/2/2021

EPCOR decided to use Gluu for our entire organisation. We've tried implementing a process mindset before, but got stuck in implementation because the software and the processes were more burdensome than helpfull.
Gluu has a very user centric approach (especially for frontline workers) where the processes exist for the user - and not the other way around.

A Starting Point for Managing your Business Processes

Reviewed on 28/4/2018

Gluu is a perfect ISO tool

Reviewed on 18/6/2019

We use Gluu for creating and sharing our processes flows within our organization, covering the ISO 9001 and ISO 27001 requirements. All processes will be shared role-based which means that everybody will only see relevant processes instead of the whole bunch. Great tooling!

Starting the improvement journey

Reviewed on 14/6/2019

Getting best-practise to every level in the organisation without becoming a paperwork nightmare.

The software is an effective way to formalise your processes, and customer support is always...

Reviewed on 12/3/2018

Documentation of all my processes so anyone can do the job

Gluu is great for getting top management and process owners involved in quality management....

Reviewed on 12/3/2015

Gluu is great for getting top management and process owners involved in quality management. I have 20 years experience with quality management in the food industry (ISO 22000 & ISO 9001), occupational health and safety (OHSAS 18001) and environmental management (ISO 14001). The challenge has always been how to engage colleagues beyond the quality function and how to ensure continuous improvement. Gluu is a great tool for making this easier. I can highly recommend it to quality managers.

Gluu

Reviewed on 12/5/2015

“We have recently started on our journey towards continuous improvement here at Bisnode. Gluu will be our collaboration and communication platform to ensure a common way of working. It is very easy to use. Managers in all functions are about to start mapping processes with their teams. Everyone is excited about this engaging and collaborative approach. It will prepare us for value stream analysis and elimination of waste. It's a good platform with good support."

Excellent tool

Reviewed on 11/3/2015

I've worked with a lot of business process software. With Gluu I have finally found a simple, basic combination of lean management, process mapping and communications. It's so simple to use and implement. I can recommend it to those that don't want to use Visio but still don't want to invest heavily in enterprise BPM software.

Easier proces handling with Gluu

Reviewed on 11/3/2015

“We're now transferring our process documentation from SharePoint, Word and Visio to Gluu. Gluu is much simpler to use, more visual and process documentation is much simpler to maintain. Everyone is getting involved. I can highly recommend this work platform - also to smaller companies such as TimeLog. It fits well with an ERP system such as TimeLog's"

Great to work with

Reviewed on 21/12/2018

Gluu makes it a lot easier to work together on business processes, work instructions and tasks. It has the right balance between being very flexible yet enforcing a common standard. I can highly recommend it to anyone that want to succeed with their process work."

Great supportteam

Reviewed on 29/3/2016

Gluu's support team is great. They have been very nice, helpful and fun to work with during our start. They answer fast and always solved my issue. It's been a real pleasure.

Good software

Reviewed on 19/6/2019

We put many processes on Gluu to make them more clear for workers