ERPAG Reviews

We have been using software solutions from Erpag Inc. for more than 20 years. By using this software we have significantly raised the level of services we provided, got the necessary stability, speed and ease of use. The program has proved through long time of use , starting from the MS DOS platform, later through the Windows environment, up to the current cloud version.
It is a really warm recommendation for all those who want to have a modern, comprehensive, complete software to run the company's business from all fields of activities.

Feel that i couldnt find any relevant bug :)

ERPAG has been one of the easiest products we've come across to get started with. The menus are clear, everything is easy to find and mistakes are easy to fix. The data import functionality is very easy to use - just copy and paste from a spreadsheet and you're good to go. Sales tax handling was a big problem for us with several competing products; ERPAG handles the relatively complex tax rules here in Canada with ease, including different tax rates depending on the buyer's location, etc.

Some pages are a little hard to work with on smaller screens

It is a very intuitive system, and no previous knowledge is needed to use it.

We who live in a country that speaks Spanish, some technical issues of the system are difficult

Ease of use and document formats. Documents are also customisable to enable fit for purpose layouts.

It can be a bit cumbersome in terms of adding bill of materials to multiple variations of a product. It would be great if this can be done as a bulk action

Amazing software/database! It seemed daunting at first, but that's the case with me and any new software, but if you can manage Excel, you can manage this! Not only is the database amazing, the customer service is OUTSTANDING!!! I have never experienced a superior level of customer service like this before. The ladies have me spoiled! They know me by name, always sound happy to hear from me even though I know I'm a pain, and they are sooo patient with me and never get frustrated when I need them to repeat something I don't understand. I love this team and the software and will never leave them! xoxo

I honestly have found nothing negative about this software, it truly is amazing!

Sales, Purchasing, Manufacturing and Accounting features are easy to use. Software is responsive and even have its own mobile app feature! Great value for companies looking for a functioning MRP software on a tight budget. ERPAG also can sync with xero, although the feature requires you to update manually.

So far nothing has made me not like about the software. I would say I would like more people to use this software as the only online help that I can find is on their help website.

Well from now only can say this is a great software to managing my business, as my industries need many different fields and items, cant use just for E-commerce platforms, our business is mostly offline businesses.
And this software looks matching well until now.

AS I wrote here, I am a new user but looks much more useful than others software.

The software is a manufacturing company's dream.

I love so many things about this. Beautiful interface, amazing support (instantaneous directions if I chat with them and the developers can turn on a dime to implement features if requested).

It also does everything I want it to: track purchase orders, tell me intuitively when things are late, search items, assign serial numbers to items (we purchase a lot), customize fields, and multi-level BOMs.

It was hard to find this software! I was looking at the really expensive onsite MRP/ERP solutions and thinking that they were overkill. This is EXACTLY what I need.

It's fast. Other cloud based software I've used was slow enough that I had to open multiple tabs just so I could work without delay.
It supports multiple levels of sub assemblies in the Bills of Materials, so no need for flat BOMs.

It has a bit of a learning curve, due to the number of features it supports.

All in one Software, integrates well with Xero Accounting, has all the features you need for a fully fledged ERP System

Lack of API access, Webhook, and inability to import Purchase Orders from Excel or to bring in Purchase Orders from External Softwares. Also lacking the ability to bulk import existing Sales Orders, Shipping Documents, Purchase Orders and updating them via Excel.

I am a buyer with 10 years experience under my belt and worked for a number of years with a software that has an insanely high price tag and had overly complicated ways of displaying ordinary information. ERPAG is not that at all. Coming in as one of the least expensive ERPs that I trialed, I immediately appreciated how snappy it felt to open different tabs and the ability to maintain tabs like a web browser. I have been able to upload 100s of line items with a few drop + drags in what felt like no time at all, I was up and running and compiling bills of material without having to consult a manual every five minutes. It presents the most relevant information per tab right where you need it. No need to hunt around for that open PO - one tiny click shows you everything you need. Everything feels easy, which is the best thing you can ask for when starting an ERP from the ground up.

The only thing I wish was that there was an option to not have a sign in time out, but it's not really a big deal.

The number of features included in the software and the pricing tiers are a pleasant surprise in the age of paid add-ons or poorly developed and overpriced software packages available for manufacturing and production control.

The learning curve might be a little steep for a single person to est out all that the software has to offer and the documentation could use some detailed examples on how to use some modules and the sequence to follow when entering data manually or via import. But given all the things this software does right it is understandable that it would have a delay in the documentation for some modules.

Setting up your company's database in ERPAG is easier and faster than in most of the commercial ERPs you can find in the market. You can create a product catalog with almost as many product attributes as you need in just a matter of minutes. You are also able to upload not only product info, but also purchase orders, suppliers, customers, employees and many other tables from your own databases, by importing them into an excel file.
The latter plus the capability to customize data fields, either by literally translating fields to your local language or by changing names so that they can fit your business needs, it's a brilliant idea that I hadn't seen in any other ERP product out there.

There are currently no options to work with more than a single currency, which is a shame considering that businesses are becoming more and more globalized.

Multilanguage support, lots of features, awesome user interface, cloud based

No accounting

the dashboard and how it graphically summarizes statistics.

the login in the interface should be able to keep track of login information across platforms so that it will be easier for auto-fills.

Spanish Support,

The Account Plan, has scheme, it is already built in and can't be changed. We need something modificable for our organizacio

The Purchase Order, that you need to correct should be done via manual journal vouchers.

The Notes in the purchase orders must be written manually, it does not allow copying and pasting. Sometimes it shows code and algorithms in the print format

In the purchase orders, the calculation of the tax is not being done automatically

It allows me to see in a single screen the financial behavior of the company
Keeps track of all movements
Allows me to periodically export the company summary
Centralize all information online

GUI, speed, report template editing, **amazing** embedded support (videos, chat zone), XLS import/export. You can tell that they have real manufacturing experience.

Lack of key CRM features (leads --> opportunities --> quotations, emailings), forcing the use of other third-party tools, which is a bit sad. Seems like it would be super simple for them to add.

I really like the simplicity of the software. It does what I need it to do and is not overly complicated. What more could you ask for?

I wish it could standardize on a single UOM for labor tracking, like hours. I don't see any use for the days (which actually seems to be groups of 24 hours, and not work days) or minutes...at least not for my use.

Extremely comprehensive especially for the money. Most software at theis price that promises to do all these things, probably actually doesn't! Or has many bugs. But Erpag seems to deliver on all the features it promises. It fits perfectly into a category for businesses that are not ready for the expense or learning curves of the big guns in ERP. There's nothing else on the market that I've found that fills that middle ground. It's all either too simple, or too expensive and complicated.

Documentation could definitely be better. Most functions are fairly easy to understand if you learn by trial and error setting it up. But there are some parts that could use a little more formal explaining.

The experience of using this system has been great. Congratulations to the entire team.
The points or areas to improve would be in synchronization with banks and administration to store merchandise from other companies. (in & out)

the point of sale application is very limited in functions, it needs more options for sellers who sell out of business

They are always willing to adapt and customize areas that require additional functionality.

Sometimes difficult to navigate and setup. Too much functionality.

Easy to implement and being user friendly.
Price is reasonable.
They are trying to update and cover their gaps.
Good customer service.

It cannot support QB desktop. And we are suffering for this reason.
Mobile app for packing is not user friendly and it does not let you to Steal inventory.
Barcoding system and tracking goods by serial numbers has some flaws and sometimes it does not ask for serials!
It create repetitive serial barcodes so you will have problem if you want to keep stock and tracking them precisely.

It seems to have all the features that the really expensive packages have and the pricing structure is very reasonable. Overall the best value I have seen in terms of the features you get for the cost and especially the usually real-time support for learning the software!

Like all of the systems I have tried, there is a learning curve, but the help has been great! I have not tested all features yet, but feel more confident upon seeing how responsived this company is!

low cost, we are a small compagny, we want to grow, but at the moment we need a low cost systeme to continue our developpement

not enought possibility to add field in different pages, for instance I woukd like to add a fiel that not exist in customer page, it is not possible

Whether your need a solution to manage sales orders (online or off), a CRM, an integratable point-of-sale solution, physical product inventory and shipping control, brick-and-mortar location cost management, manufacturing/service projects, a sophisticated accounting integration solution... or all the above ERPAG has you covered. WOW! Simply amazing.

The user interface design could use a more friendly, sophisticated look (i.e., Microsoft 365). But, otherwise, for the money... amazing!!!