Ascentis Reviews

Very easy to use, and user-friendly... we are constantly training new Managers, etc., and everyone seems to understand the system quickly. Provides HR with a consistent, reliable system to work with. Employees appreciate having everything in "one place" (personal info., payroll, benefits, etc.).

There is nothing we don't like about this software. They have been going through upgrades for quite some time, and actually, listen to customer suggestions. They provide very clear training on the system changes and are more than willing to assist with questions, etc.

The best part about Ascentis is the versatility and customization. Everything flows together so it cuts down on duplicate work. The reporting is great and I like how we can basically create any report we need.

Sometimes it is hard to determine what flows to what and how certain things / changes effect other parts of the system. Can be complicated to figure out. Deadlines for Quarterly and annual filings are hard to meet.

- Splendid performance and options for human capital management
- Offers great educational/professional development options

- It runs a little slow sometimes but always runs

All of your employee self-service options, from paycheck and W4 integration to benefits selection are integrated into one self-service solution.

Timecard and payroll are not integrated directly, thus we must work directly with third parties, which can create problems if there is a problem with payroll.

Simple and easy to understand interface
It is very intuitive
Has many usable and functional modules

Maybe add more modules to help on other areas apart from collecting compensation details
Make section for performance reviews within it

Great customer service and the product is very intuitive and easy to use.

Lack of training classes - it's all online videos.

The ease of use; simplicity for employees to understand; timeliness of change submissions

Nothing comes to mind, calculations are very accurate.

This product was easy to use and the interface was easy. You can customize a lot of the features you want.

As your organization grows you will need to put in more work updating a lot of records (as a lot of the software out there)

It's very easy to punch in/out using this system. When I forget to punch, or there's any issue, it's simple to put in a request to my supervisor.

It took a while to get used to the format, but I am starting to find it enjoyable and easy to use. Beats filling out the antiquated print-outs of time cards and remembering to get them to my boss.

It is a vast improvement to our old system and we are generally pleased.
Multiple areas to personalize the system and classify the employees (ability to assign departments, etc.)

The easy of use is great. The implementation team is fantastic! Our company experience has been great. We transitioned to several modules that included: HR, Payroll, Time, Recruiting/Onboarding, Performance Management and Learning. Each team lead has been responsive and has provided great support and education thru the process. Support members are extremely knowledgeable and timely.

Only concern could be working with several other systems vs. single system. We view this as both a pro and con, but the pros out weigh the con's, without a doubt.

This software is extremely user friendly with a clean interface and rarely any glitches or slow downs.

Definitely proven to be a slight bit more costly than others and the customer service team is pretty slow to respond.

Adjusting to this new software, all first-time users. Getting used to the format and all it has to offer.

Some employees are asking HR to check with Ascentis to see if an app is available for mobile users. Hope so!

Its wide area of influence and the ability to integrate HR with Payroll.

There were a few upgrades that I thought were part of the package.

My light in to this software was one of the very first things I received as a new hire. Helps keep me on track, as far as work performance goes.

Everything is pretty simple so far. Very user friendly and easy to navigate.

Ascentis does the benefits, applicants and other HR functions on a basic level. Let me stress basic level.

If you want any integrations or some of the complexities when have beyond 100 employees, would suggest not utilizing Ascentis. Coupled with the added burden of the 1095-c and the need to manually update various records because Ascentis has software issues, it is disappointing.

I like that this software has a function that you can view everything at once. You can see your time offs and you current clock in on the same screen. It is relativity easy to use and it has book keeping function that allow pay checks to be issued easier than other software.

That is sometimes have different leave amounts on the different screens without telling you why.

The Ascentis payroll and HR systems offer a lot of functionality and value for the money. Their customer service is very good. It's a very good system for a mid size employer group.

It is not a single sign on system and the HR changes don't automatically update in Payroll. Once changes are made in HR you have to go in to Payroll and individually approve the changes. While it is a good feature as a last step to double check your changes, it can also be time consuming depending upon the amount of changes to be approved. Also, it is easy to forget to update the change in Payroll if you get busy or distracted.

One of the things that I was looking for was an HR system that would link to the Payroll system so I wouldn’t have to do dual entries. This system provided that for me. The other tabs we have added on the HR side is Education (degrees held) and Salary survey information, so this has come in handy for requests that come up. It also makes it much easier for the EEOC reporting along with the Worker’s Compensation reports because data can be entered there too.

The Employee Self-Service tool through Ascentis is very clean and uncluttered compared to other systems. I had another vendor do a presentation for me, and the screen itself looked way too overwhelming. I didn’t want to make it too difficult to use for both the managers and the employees. Since we have rolled out the Self-Service tool, my employees love it! They are so excited about the features and how much they can access for their own screens. In fact, we used the Open Enrollment feature so that the employees could go into this system to make changes for the upcoming year. The employees can also access their W-2 forms at any time during the year.

I like everything: HR, Payroll, Timekeeping, Carrier Connect, and the Employee Self-Service tool.

There is nothing that I would change about Ascentis.

This software was very user friendly for employees and myself. The layout was not confusing over overbearing.

I did not have any cons with this software.

I have always been pleased with Ascentis for timekeeping. I know exactly how to use the features and have kept my hours tracked through this software.

I haven't had any problems until this point! We only use Ascentis to keep track of hours worked and it works well

- Tons of resources
- All the functionality one could likely ever ask for
- Beautiful interface
- Works quickly and rarely has hiccups

- Will make it hard to ever leave their ecosystem because it works so well.
- A bit more costly than others but certainly still a great value

I like that it is easy to navigate and search in

The functionality is a little lax and slow. Not easy to build reports and upload and search of files and the support is sub par at best on the customer service side