NetSuite Reviews

Netsuite is a platform our company will be able to grow with. The functionality is easy to use and allows for a real time look at the health of our business.

Too many calls introducing next steps without clear direction of what we information we need to provide.

Depth of customization and ability to adapt to multiple use-cases. The system can be "Frankensteined" for a lack of a better word to do just about anything.

While it's very customizable, the interface itself is cumbersome, non-intuitive, and essentially requires an architect who is fully trained in Netsuite to get the most from it. If you don't have either a consultant or power user who can dedicate their time fully to Netsuite admin, you'll have a harder time getting the most from the product.

1. The option to see the reports on a consolidated level
2. Reporting and the option to customize report is amazing
3. Search line
4. The ability to edit transitions
5. Advanced IC JEs

1. Billing schedules are very challenging- for example quarterly billing for 2 years and for 1 year requires 2 different billing schedules, the system can only divide the quantity for non annual billing schedules etc.
2. No as of date vanilla report to track Inventory in transit and accrued expense related to inventory received where an invoice was not received.
3. Fixed assets module reporting- for example if an asset was sold the accumulated depreciation would show on the same column as the depreciation for the period.

What I liked most about NetSuite was its comprehensive suite of inventory and order management features, which provided real-time visibility into our inventory levels, streamlined our order processing, and helped us optimize our warehouse operations for greater efficiency and accuracy.

What I liked least about NetSuite was its initial complexity and the learning curve associated with setting up and customizing the system to meet our specific business needs. Additionally, the cost of implementation and ongoing maintenance could be prohibitive for some businesses.

NetSuite is a fantastic program that stands out for its flexibility and versatility. It allows you to manage your entire company seamlessly through an easy-to-use platform. The access and control it provides over various business functions make it an invaluable tool for streamlining operations and ensuring everything runs smoothly. Whether you're handling finances, inventory, or customer relationships, NetSuite makes it all manageable from one central hub.

One challenge with NetSuite is the overall initial costs, particularly when you don’t fully grasp the value it brings right away. Additionally, its immense versatility can sometimes be overwhelming, almost like falling into a rabbit hole with countless features and options. To get the most out of it, it's crucial to have strong upfront control and a well-thought-out plan for implementation. Without that, it’s easy to get lost in all the possibilities.

I can honestly say that what I like the most about NetSuite is the ability to customize it to my needs. It works great out of the box, but as time change and department need information in various formats, NetSuite allows me the ability to create custom form, field, and records that I can tailor to directly meet my internal customer demands.

There is not too much that I do not like about NetSuite. I would have to say that I wish some of the default pages, such as Invoice or Order Approval, provided me a route to customize them.

It does order costing and advertises itself as a complete ERP system. I've heard it can work well for very large companies with large accounting teams and lots of money to put towards consultants to get it running properly.

Ease of use- it's like dial up internet from 1990, extremely slow, patchy and missing information. Even data imports take hours on end. You can tell this is just a cash cow product for Oracle that hasn't been updated. Every little thing you need to do takes 5 clicks and the implementation and daily use for a smaller startup is just a nightmare to be honest.

Versatile, customizable, versions for a variety of verticals, does pretty much everything

UI looks dated and could be more user friendly - it requires training to use in even a basic way, CRM functionalities could use an upgrade

Once you learn the ins & outs and caveats with netsuite, you can create just about any kind of operational, management, and finance report, with lots of options for data distribution and visualization. Once you know how it works, it's an excellent tool. It has many data retrieval options as well. So, if you're an excel based organization - it can pull the data directly into excel. Very logical to use and strait forward.

It has its quirks just like any other reporting system. Takes a LOT of learning to get up and going as an admin, but basic users won't have much problem. I suppose it could be more user friendly.