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286 Reviews

- Industry: Insurance
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Domo - a great data workhorse
Reviewed on 29/11/2022
Pros
The best thing about Domo is the people who work there! I've always had the best interactions when contacting them for help, or working with them in training or onboarding. The dashboards are really nice once you've got them setup, and it's easy to log in and view the data in the program. Mobile works pretty great too. I also really like the workbench that allows you to setup recurring uploads.
Cons
I took a weeklong training at Domo a couple years ago, and I still struggle to keep up with calculations inside the cards. I think their language could be easier to use. Also I would like to see easier and smoother filtering and searching within the dashboards.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Most user friendly visualization software on the market
Reviewed on 1/5/2020
Domo has provided us the ability to integrate data from multiple systems and business units...
Domo has provided us the ability to integrate data from multiple systems and business units allowing us make more informed decisions. Our client rep is very responsive and always available to help. The Dojo community forum, user groups and annual Domopalooza are all great resources that allow customers to network and share ideas.
Pros
This software is extremely flexible and user friendly. Our users can access data from their phones or anywhere with an internet connection. Users can easily navigate charts and tables. Visualizations are easy to create with drag and drop function. Data from multiple data sources can be easily combined. Built in connectors allow for easy connections to major data sources.
Cons
The standard contract is reasonable but many features and apps are an expensive add-on. Any customization or support not related to performance of standard features is not included with contract.
Reasons for Switching to Domo
Domo provided the most user friendly interface and design flexibility. The mobile application and web based access makes Domo more accessible to employees in the field.- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Domo is nice, but has too many problems with loading datasets.
Reviewed on 30/11/2022
Pros
visualizations, ddx.
Cons
Limitations with connectors and datasets, lacking an easy out of the box options to create incremental data loads into domo. the datasets loading can be super slow and take many hours, with no solution given by the tool or by the support agents. lots of bugs with loading data, processes suddenly stop working for no reason. too often domo can load very slow so its impossible to use. support is very bad most of the time.
- Industry: Public Relations & Communications
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
a good product with the worst customer support
Reviewed on 23/1/2020
Good product with lots of promise let down by the worse customer support I've ever experienced.
Good product with lots of promise let down by the worse customer support I've ever experienced.
Pros
Once you get your head around it, the interface is powerful and intuitive although the learning curve is steep. Good visualisations.
Cons
Domo could not care less about their customers. If you engage with them you will get a hard sell that promises you the world, including a good few blatant lies, but as soon as you sign that contract they wash their hands of you. Most of the connectors that we tried to work with were barely demos - totally unfit for purpose - so unless you have a team of SQL coders to build everything by hand, or are prepared to pay Domo's extortionate professional services fees (which you'll need to book weeks in advance), you should avoid this product as they won't help you.
Alternatives Considered
TableauReasons for Switching to Domo
I was promised out-of-the-box API functionality for our key data sources but this simply was not true. WIth the hindsight of working with the product I would not have chosen it. We have caneclled our contract after one year and consierdable investment.- Industry: Medical Devices
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Domo Makes Managing Easy
Reviewed on 14/11/2022
Good company with a good product. They are one of the earliest leaders in the BI space. If you are...
Good company with a good product. They are one of the earliest leaders in the BI space. If you are having a hard time managing your company, then this could be an answer.
Pros
By far the best feature is the ability to take lots of crazy, boring data and making it tell a visual story. A picture tells a thousand words.
Cons
We ran into some problems with a few of the data sources we tried to connect to. The Domo help team was great, but it wasn't easy.
Alternatives Considered
TableauReasons for Switching to Domo
Tableau was extremely expensive, and we didn't want to get tied down to yet another Salesforce recurring payment.- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Domo review
Reviewed on 29/11/2022
Pros
Ease of use and sharing with others. Dashboard was easy to create and share with stakeholders
Cons
search dataset based on the query would make life easier, improvement new Redshift Upsert connector too
Alternatives Considered
TableauReasons for Switching to Domo
Because we are using Redshift which makes easier to sync with Domo- Industry: Marketing & Advertising
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Data Analytics with Domo
Reviewed on 26/6/2022
Domo is essential tool to use for your data analytics.
Domo is essential tool to use for your data analytics.
Pros
Domo is essential tool to use for data and it gives you huge space to work on it.
Cons
Domo is helpful tool but they should improve the tool for.

- Industry: Plastics
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Domo has it all - but takes an expert
Reviewed on 4/10/2018
Domo has so many bells and whistles that we got overwhelmed. Our end users are still starving for...
Domo has so many bells and whistles that we got overwhelmed. Our end users are still starving for data because it is so complex and sophisticated.
Pros
Domo seemingly has ALL the functionality and features that a great reporting / Business Intelligence software should have. You can take almost any dataset or datasource and manipulate it in Domo to show your results in 1 of 10 billiion ways.
Being on the cloud it is accessible to anyone anywhere.
Cons
Domo reports have started to take a long time to run, so the functionality begins to be lacking and usability suffers. Also, you have to put hundreds of hours into it to become an expert. We tried to distribute report building to our user base, but with no luck.

- Industry: Security & Investigations
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Data Visualization and Data Warehouse Match
Reviewed on 9/6/2022
It is a fun software that allows you do experiment and become familiar with the data any way you...
It is a fun software that allows you do experiment and become familiar with the data any way you want to.
Pros
I like how there is a lot of things you can do with the software. You can create ETLs, use SQL to transform data, create visualizations, and more. It is like a swiss army knife with data, it can do almost anything. I also like how there are multiple ways it lets you do the same thing, which allows you to find whatever you feel most comfortable with and do it that way.
Cons
Sometimes navigating the software is a little confusing, especially when switching between various datasets.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I live Domo
Reviewed on 12/6/2023
I don't have anything bad to say about it
I don't have anything bad to say about it
Pros
I love everything about Domo especially the real time insight are accurate and we can trust we're making the right decision
Cons
I like everything about the Domo platform
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect for groups that need a BI Team in a Box
Reviewed on 2/5/2020
The single greatest benefit has been the ability to combine data from three different systems to...
The single greatest benefit has been the ability to combine data from three different systems to provide a combined view of our sales operations, without having to bounce between three different systems, and maintaining full control of what and how we want to report and visualize our data
Pros
The standout feature of Domo is the ability to use a single platform to ingest data, transform it, visualize, and analyze. For companies that do not have a mature BI program or groups that do not have sufficient BI support, Domo permits those groups the ability to gain access to data-driven insights within a single platform.
Cons
There are often bottlenecks in running dataflows at peak times of the day (most notable b/t 8-11AM eastern).
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to learn and get value out of right away
Reviewed on 29/11/2022
Overall, the experience was positive. When I go into the office, I see Domo pages and charts all...
Overall, the experience was positive. When I go into the office, I see Domo pages and charts all over the place. Many different teams are using Domo for their specific interests.
Pros
To get started with Domo is a very smooth learning curve. You don't need to be an expert to start getting value right away. Both the technical side and the casual users were able to take advantage of Domo immediately.
Cons
We had some small hiccups with performance that we needed help with. On occasion we had slower than expected response times from Domo support.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Domo provides our team with an innovative and complete solution to Business Intelligence .
Reviewed on 27/12/2018
After having installed and integrated Domo BI software into our daily business practice, our team...
After having installed and integrated Domo BI software into our daily business practice, our team has realized a substantial increase in productivity
across our operations spectrum. As we were attempting to investigate alter solutions to our current BI software , we discovered that Domo offered
capabilities which far surpassed our current software BI. The overall result is a new found independence from IT service and entanglement to an extensive
degree.
Pros
Domo software allowed our team to bring together data from our cloud services as well as from our on premise servers. The resulting organization allows ease of access at all times and from this point we can create flow charts as well as whole profiles which we can then access from desktop or mobile
devices. These profiles are aggregated in what they call "cards" ; a rather easily understood and effective mode of communication and presentation.
Cons
There is not much to dislike regarding Domo's BI solution. From Domo's recollection, contextualization , and presentation our team productivity has accelerated
cycles and become much more productive, The only con to relate is is that not all features we wanted to try are available in the introductory trial version
of the software, This condition is not an impediment as the software performs so fluidly that we were happy to extend our confidence to the full version.
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Domo gives me accurate data
Reviewed on 30/9/2020
Overall, Domo had played a significant role in helping us report accurate metrics and trends. Our...
Overall, Domo had played a significant role in helping us report accurate metrics and trends. Our main CRM makes us take multiple steps to find certain metrics. Whereas domo can give us the reports we need with the accurate data in an insightful and helpful way.
Pros
The main reason why we implemented domo was to get more detailed (and inherently accurate) data. It’s giving us insights that’s helping to provide correct coaching for reps, that we couldnt get normally with our standard CRM. If I could pick one thing though that we love domo for, it’s the ability and ease of use to track trends over time. Being able to see changes in things that go month over month (and even year after year) helps us make informed decisions that are in the best interest of our company and sales teams.
Cons
As with a lot of analytics software, the strengths can also be a weakness. Sometimes, there’s so many different ways to access/create the same data or reports, that it can become overwhelming. That being said, most of the people that would use or purchase this software are likely looking for those in-depth types of analytics. So I wouldn’t classify this as a con, but if there is one thing that frustrates me, that’s it.
- Industry: Accounting
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Business intelligence solution
Reviewed on 15/11/2022
I'm not complaining apart from the price ofcourse
I'm not complaining apart from the price ofcourse
Pros
Domo is an excellent tool for creating high quality dashboards. the documentation is excellent
Cons
There is no free version and the subscription is very expensive
Alternatives Considered
GeckoboardSwitched From
Geckoboard- Industry: Medical Devices
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Domo - Powerful, versatile and user friendly
Reviewed on 5/5/2020
Very good experience that brings a lot of value to the users. Users can be anyone from CEO and SLT...
Very good experience that brings a lot of value to the users. Users can be anyone from CEO and SLT teams to managers and production floor and Quality control.
Pros
The ability to get data easily from many different sources and to use data flows and SQL to adapt the data sources to effectively power cards. The card types, design and filtering and beast modes all make the result very user friendly. Dash boards and page filters add even more power for the users.
Cons
I don't really use the social communication aspects that are baked in. So therefore I don't care much about them.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good all-in-one platform
Reviewed on 29/11/2022
Pros
It's generally pretty easy to get data into Domo and the ETL options make it pretty easy to do any necessary data cleaning and transformation. The platform is user friendly and building visuals are straightforward, although they can be limited at times.
Cons
Domo's support team definitely needs improvement - their response time is lacking and frequently ask for information that has already been provided in the initial ticket submission. It's also easy for the platform to become very disorganized - Domo could definitely benefit from implementing some data catalog functionality.
- Industry: Computer Networking
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy to use and quick development turnover
Reviewed on 29/11/2022
Pros
Domo is user-friendly, it is easy to consume the reports and dashboards by the end user, at the same time allowing for deeper analysis by drilling down into different views till the raw data. It is also easy to develop ETL pipelines in Domo using the advanced SQL capabilities or the magic ETL tool. Easy to build interactive dashboards with dynamic filtering.
Cons
Some of the chart types could be improved like gauge charts where I would like to show the color based status (red/yellow/green) if that particular column is not used to build the chart.
- Industry: Media Production
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Solves Monday Report Hell
Reviewed on 1/1/2017
Every week we have to present to upper management statistics around the health of our BU including...
Every week we have to present to upper management statistics around the health of our BU including marketing, operations, and finance. In addition to our BI team pulling their hair out on Sunday night and Monday morning, we had 2 interns whose entire job was just to create and maintain these reports and pull this data from different systems. Once we got Domo running and connected to all of our systems (both our own data as well as data from other websites like Google ad spend and Zoho) then not only did we get to have our interns do something valuable but we also weren't waiting until Monday to get insight... we could actually manage our business in something closer to real-time. Seems obvious but without Domo, I don't know how we'd do it.
Pros
Can connect to just about anything.
Collaboration is easy.
Easy enough on mobile that our executive team can use it.
Cons
Had to get a lot of people involved on our side at the beginning to hook up to all of our accounts. Maybe that's inevitable.
Alerting is pretty basic, would like to see more there.
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Versatile Graphic Analytics for Any Fields and Users
Reviewed on 4/5/2020
Analysis of our top donors and distribution of grants using these funds over a period of time have...
Analysis of our top donors and distribution of grants using these funds over a period of time have been very insightful and critical to determine how our funds are allocated.
Pros
DOMO Cards and graphics provide quick accessibility for the user and team projects. Very user friendly to learn and create your own displays and graphs to share with internal and external clients. Various chart types and easy integration with current business processes were definitely a plus in navigating the software and completing projects on time or sooner than expected with great results. Readily available on the desktop, laptop and mobile with all of the great features intact.
Cons
N/A. A plus would be to include animation with the data in the Data Cards. For example, instead of a simple stacked bar chart graph and line graph overlay on the same DOMO card, reveal the pieces of the stacked bar chart, discuss with audience and then slowly integrate the line graph up to current year with extension of future years added to the same DOMO Card.
- Industry: Entertainment
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
DOMO saves time and money
Reviewed on 29/11/2022
Since using DOMO, we have saved a ton of time on data analysis and decision making processes for...
Since using DOMO, we have saved a ton of time on data analysis and decision making processes for several areas of our business.
Pros
I love how this tool makes it easy to combine multiple data sources and create dashboards and cards that make data analysis and reporting a snap. The time savings this tool provides is invaluable.
Cons
I wish DOMO had more connectors and improved some of their existing connectors. Their Qualtrics connector for example I think could be improved in a way that allowed survey result data to be pulled into DOMO so that I could analyze and present the data more easily than I can in Qualtrics itself
- Industry: Leisure, Travel & Tourism
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Domo is intuitive, modern, and helps your business monitor KPI's
Reviewed on 30/11/2022
Domo has become critical for managing our business and has provided us real time visibility into...
Domo has become critical for managing our business and has provided us real time visibility into all areas.
Pros
I liked that you didn't have to have a developer background to effectively use the tool. Everything is laid out and simplified in a way that allows you to create visualizations in a user friendly way.
Cons
There aren't many cons but some of the pre-built connectors don't work as intended and it's the responsibility of the vendor to fix.
- Industry: Computer Software
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
The future of cloud analytics
Reviewed on 17/5/2016
Pros
Domo's vision of analytics is that data from many SaaS apps can be aggregated, analyzed, and visualized in a single system. It aims to make analytics the new water cooler of company discussion, replacing slack or chatter as the main company chat app. It's visualizations, while less sophisticated than Tableau/Qlik are much easier to create and visually attractive out of the box, and many of the features are copied from best-in-class social apps: From Pinterest, Boards with a scrolling list of pins, from Tumblr the ability to "reblog" or remix individual charts into your own dashboards, and to "follow" specific dashboards, Slack, excellent contextual chat system with alerts and @notifications. Domo also recognizes that analytics requires at least some implementation services to get the data organized and talking to each other and they are ready to provide this (for a fee) for companies that are missing in-house analytics expertise.
Cons
Expensive! There is a significant upfront fee plus large ongoing fees based on the number of users. Domo has set their pricing to be competitive with Tableau/Qlik and current leading analytics packages.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Gets the job done
Reviewed on 29/11/2022
We use Domo as a central place to process and visualize data from a number of internal sources....
We use Domo as a central place to process and visualize data from a number of internal sources. Almost no one outside of our BI team ever visits Domo. But I use it every day to monitor, analyze, and pull insights from our data sets. I found it easy to learn and while it's not without limitations, it's a very powerful tool that's crucial to my work.
Pros
It's very easy to get data into Domo, clean, process, and visualize it. No code required and fairly easy to use and maintain.
Cons
Getting data out of Domo is challenging. It's expensive overall, and features like visualization hosting are extremely expensive.
- Industry: Public Relations & Communications
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
For the data-focused marketer, Domo is as good as it gets! This is the only platform that has...
Reviewed on 6/2/2018
Pros
Domo's ability to connect to ANY data source is extremely valuable for myself and my organization. We have around 15 different data sources (some of them local, not in the cloud) just in digital marketing alone, and with Domo we have been able to string all of those sets of data together for one true view of performance. The reports are visually engaging, and I can build dashboards that are useful for any job role. Prior to Domo, our organization did not have any type of advanced business intelligence reporting. The difference in decision-making is night and day.
Cons
The only thing I can write as a potential "con" is that if you are working with multiple data sets like myself, and do not have deep data experience, it can be difficult to string your data sets together once you bring them in. A working knowledge of data is helpful. I recommend using their implementation hours for this if you don't have someone in your organization with that skill set, the Domo implementation experts know their stuff and can get you set up quickly.