Domo Reviews

The best thing about Domo is the people who work there! I've always had the best interactions when contacting them for help, or working with them in training or onboarding. The dashboards are really nice once you've got them setup, and it's easy to log in and view the data in the program. Mobile works pretty great too. I also really like the workbench that allows you to setup recurring uploads.

I took a weeklong training at Domo a couple years ago, and I still struggle to keep up with calculations inside the cards. I think their language could be easier to use. Also I would like to see easier and smoother filtering and searching within the dashboards.

visualizations, ddx.

Limitations with connectors and datasets, lacking an easy out of the box options to create incremental data loads into domo. the datasets loading can be super slow and take many hours, with no solution given by the tool or by the support agents. lots of bugs with loading data, processes suddenly stop working for no reason. too often domo can load very slow so its impossible to use. support is very bad most of the time.

Once you get your head around it, the interface is powerful and intuitive although the learning curve is steep. Good visualisations.

Domo could not care less about their customers. If you engage with them you will get a hard sell that promises you the world, including a good few blatant lies, but as soon as you sign that contract they wash their hands of you. Most of the connectors that we tried to work with were barely demos - totally unfit for purpose - so unless you have a team of SQL coders to build everything by hand, or are prepared to pay Domo's extortionate professional services fees (which you'll need to book weeks in advance), you should avoid this product as they won't help you.

By far the best feature is the ability to take lots of crazy, boring data and making it tell a visual story. A picture tells a thousand words.

We ran into some problems with a few of the data sources we tried to connect to. The Domo help team was great, but it wasn't easy.

Ease of use and sharing with others. Dashboard was easy to create and share with stakeholders

search dataset based on the query would make life easier, improvement new Redshift Upsert connector too

Domo is essential tool to use for data and it gives you huge space to work on it.

Domo is helpful tool but they should improve the tool for.

Domo seemingly has ALL the functionality and features that a great reporting / Business Intelligence software should have. You can take almost any dataset or datasource and manipulate it in Domo to show your results in 1 of 10 billiion ways.
Being on the cloud it is accessible to anyone anywhere.

Domo reports have started to take a long time to run, so the functionality begins to be lacking and usability suffers. Also, you have to put hundreds of hours into it to become an expert. We tried to distribute report building to our user base, but with no luck.

I like how there is a lot of things you can do with the software. You can create ETLs, use SQL to transform data, create visualizations, and more. It is like a swiss army knife with data, it can do almost anything. I also like how there are multiple ways it lets you do the same thing, which allows you to find whatever you feel most comfortable with and do it that way.

Sometimes navigating the software is a little confusing, especially when switching between various datasets.

I love everything about Domo especially the real time insight are accurate and we can trust we're making the right decision

I like everything about the Domo platform

To get started with Domo is a very smooth learning curve. You don't need to be an expert to start getting value right away. Both the technical side and the casual users were able to take advantage of Domo immediately.

We had some small hiccups with performance that we needed help with. On occasion we had slower than expected response times from Domo support.

Domo is an excellent tool for creating high quality dashboards. the documentation is excellent

There is no free version and the subscription is very expensive

The ability to get data easily from many different sources and to use data flows and SQL to adapt the data sources to effectively power cards. The card types, design and filtering and beast modes all make the result very user friendly. Dash boards and page filters add even more power for the users.

I don't really use the social communication aspects that are baked in. So therefore I don't care much about them.

It's generally pretty easy to get data into Domo and the ETL options make it pretty easy to do any necessary data cleaning and transformation. The platform is user friendly and building visuals are straightforward, although they can be limited at times.

Domo's support team definitely needs improvement - their response time is lacking and frequently ask for information that has already been provided in the initial ticket submission. It's also easy for the platform to become very disorganized - Domo could definitely benefit from implementing some data catalog functionality.

Domo is user-friendly, it is easy to consume the reports and dashboards by the end user, at the same time allowing for deeper analysis by drilling down into different views till the raw data. It is also easy to develop ETL pipelines in Domo using the advanced SQL capabilities or the magic ETL tool. Easy to build interactive dashboards with dynamic filtering.

Some of the chart types could be improved like gauge charts where I would like to show the color based status (red/yellow/green) if that particular column is not used to build the chart.

DOMO Cards and graphics provide quick accessibility for the user and team projects. Very user friendly to learn and create your own displays and graphs to share with internal and external clients. Various chart types and easy integration with current business processes were definitely a plus in navigating the software and completing projects on time or sooner than expected with great results. Readily available on the desktop, laptop and mobile with all of the great features intact.

N/A. A plus would be to include animation with the data in the Data Cards. For example, instead of a simple stacked bar chart graph and line graph overlay on the same DOMO card, reveal the pieces of the stacked bar chart, discuss with audience and then slowly integrate the line graph up to current year with extension of future years added to the same DOMO Card.

I love how this tool makes it easy to combine multiple data sources and create dashboards and cards that make data analysis and reporting a snap. The time savings this tool provides is invaluable.

I wish DOMO had more connectors and improved some of their existing connectors. Their Qualtrics connector for example I think could be improved in a way that allowed survey result data to be pulled into DOMO so that I could analyze and present the data more easily than I can in Qualtrics itself

I liked that you didn't have to have a developer background to effectively use the tool. Everything is laid out and simplified in a way that allows you to create visualizations in a user friendly way.

There aren't many cons but some of the pre-built connectors don't work as intended and it's the responsibility of the vendor to fix.

Domo's vision of analytics is that data from many SaaS apps can be aggregated, analyzed, and visualized in a single system. It aims to make analytics the new water cooler of company discussion, replacing slack or chatter as the main company chat app. It's visualizations, while less sophisticated than Tableau/Qlik are much easier to create and visually attractive out of the box, and many of the features are copied from best-in-class social apps: From Pinterest, Boards with a scrolling list of pins, from Tumblr the ability to "reblog" or remix individual charts into your own dashboards, and to "follow" specific dashboards, Slack, excellent contextual chat system with alerts and @notifications. Domo also recognizes that analytics requires at least some implementation services to get the data organized and talking to each other and they are ready to provide this (for a fee) for companies that are missing in-house analytics expertise.

Expensive! There is a significant upfront fee plus large ongoing fees based on the number of users. Domo has set their pricing to be competitive with Tableau/Qlik and current leading analytics packages.

Domo's ability to connect to ANY data source is extremely valuable for myself and my organization. We have around 15 different data sources (some of them local, not in the cloud) just in digital marketing alone, and with Domo we have been able to string all of those sets of data together for one true view of performance. The reports are visually engaging, and I can build dashboards that are useful for any job role. Prior to Domo, our organization did not have any type of advanced business intelligence reporting. The difference in decision-making is night and day.

The only thing I can write as a potential "con" is that if you are working with multiple data sets like myself, and do not have deep data experience, it can be difficult to string your data sets together once you bring them in. A working knowledge of data is helpful. I recommend using their implementation hours for this if you don't have someone in your organization with that skill set, the Domo implementation experts know their stuff and can get you set up quickly.