Domo Reviews
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319 Reviews
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Top features
Reviewed on 11/10/2023
Once you've learned how to use the interface, it becomes your everyday tool.
Once you've learned how to use the interface, it becomes your everyday tool.
Pros
I had to adapt to it on the recommendation of one of my customers. The functionalities are interesting.
Cons
Unfortunately, I couldn't switch the language to French.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
It solves your data analysis problems with a robust solution
Reviewed on 5/10/2023
We needed a BI tool to manage large amounts of company data, learn more about our business daily,...
We needed a BI tool to manage large amounts of company data, learn more about our business daily, and generate actionable reports and insights for management. Domo has been an invaluable tool for our company, allowing us to easily combine information from many sources for analysis and improved decision-making. One of the many advantages of getting lots of data is that you can queue it up, and it will continue to process in the background while doing something else.
Pros
I like how easy it is to pull information from various sources, create and save custom dashboards, and then distribute them to my team and any other departments that will lend a hand. Its most robust feature is the application's ability to configure many types of protection, such as data-level security and folder-level security. The design is aesthetically pleasing, and the user interface is simple.
Cons
The user interface is often intimidating until the user gets comfortable with the program, and customer support can offer quicker solutions to people with problems.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Tread carefully. Customer service is extremely poor. The platform is weak compared to Tableau.
Reviewed on 21/8/2023
Negative. I will ensure anyone looking for similar software chooses another vendor.
Negative. I will ensure anyone looking for similar software chooses another vendor.
Pros
How inexpensive it is. Compared to its competitors, Domo is the most affordable option. By no means does this make it the best solution.
Cons
1) It's functionality is a weak version of Tableau. 2) Their customer service is beyond horrific. Our experience with their platform was sub-par. Renewal notifications were sent to the email address of an employee who is no longer here, and Domo is now demanding we owe them for a multiple year contract. When we politely asked to have it nullified, they sent it to collections. You may save money initially, but you will most likely lose it long term.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Domo Is a Reliable Business Intelligence Solution
Reviewed on 21/4/2024
Pros
This business intelligence solution has exceptional capabilities.
I like how efficient Domo has been.
Cons
Domo has been a flawless business intelligence solution.
Domo is amazing to use.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Elevate Your Business Intelligence with this Powerful Visualization tool
Reviewed on 7/5/2024
Pros
We can gain deeper insights thanks to Domo's machine learning and advanced analytics capabilities. We have a thorough understanding of our business indicators because of Domo's ability to link to a wide range of data sources.
Cons
For applications that need immediate data visibility, in particular, its real-time data streaming capabilities might be strengthened.
- Industry: Medical Devices
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
User Review
Reviewed on 20/6/2024
Solid product - fairly easy to use, good room for customization
Solid product - fairly easy to use, good room for customization
Pros
Data visualization (graphs, tables, etc.). Domo pulls data from my organization's CRM system and other sources, making Domo a single place to view information.
Cons
Updates made in a source take some time to flow through into Domo, it's not instantaneous.
- Industry: Automotive
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Domo Review
Reviewed on 19/6/2024
Pros
I love the fact I can do a quick glance to get numbers for reporting on the dashboard
Cons
I have to wait until a team fixes domo data in order for me to review reporting.
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Domo Meets Our Expectations
Reviewed on 25/4/2024
Pros
The brilliant features of Domo makes it an amazing tool for data analytics.
I am impressed by the ease of use of Domo.
Cons
Domo works perfectly.
No dislikes about Domo.
- Industry: Telecommunications
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Application
Reviewed on 20/6/2024
Pros
Easy to filter data and select plateforms
Cons
UI is great and easy to use; filtering and customizing
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Product
Reviewed on 19/6/2024
Pros
I can review my metrics to ensure that I am meeting my goals.
Cons
I do not receive a second report at the end of the day only at the begging of the day.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Domo Accelerates Data Driven Strategy
Reviewed on 29/11/2022
I have used Domo for about 5 years, and side by side with Tableau for a good chunk of that time....
I have used Domo for about 5 years, and side by side with Tableau for a good chunk of that time. Domo has proven to have better support, UI, user adoption, ETL functionality, and connectors.
Pros
Domo has proven to be more efficient to build dashboards, while being easy to use to bring non-BI users into the fold. I have been amazed by how quickly new users become comfortable and productive using the tools. We leverage a stable of the connectors to further drive our strategy from multiple operational platforms.
Cons
It would be great to be able to multi-layer calculated fields within cards, but this isn't a huge obstacle because of the ETL capability at the dataset level
Reasons for Choosing Domo
I have used Domo for about 5 years, and side by side with Tableau for a good chunk of that time. Domo has proven to have better support, UI, user adoption, ETL functionality, and connectors.Switched From
TableauReasons for Switching to Domo
First-hand knowledge of the product and how it compares to Tableau. For Looker, we used Gartner reviews and researched to get to the understanding that Looker appears to have a steeper learning curve and coding requirements that were not preferable to our needs- Industry: Nonprofit Organisation Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Better and Smarter BI Tool
Reviewed on 29/11/2022
easy to use, offers great visualization for data analysis. I really like how easy it is to connect...
easy to use, offers great visualization for data analysis. I really like how easy it is to connect to other systems by offering out of box connectors.
Pros
DOMO can easily connect with most all other systems and bring their data into DOMO warehouse. It also offers beast mode in data visualization, this feature is a terrific way to create a dynamic field within a dataset that references other columns.
Cons
Data permissions setup are sometime bid confusion: publication groups vs PDP
Reasons for Choosing Domo
As our organization grows, we needs a cloud based and more powerful BI tool to meet our company goal.Switched From
Workday Adaptive Planning- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Domo Review
Reviewed on 5/7/2023
Overall I feel this tool is powerful enough for the mid tier SAAS industries for their dashboard/rep...
Overall I feel this tool is powerful enough for the mid tier SAAS industries for their dashboard/reporting needs.
Pros
It has good number of connectors to all the enterprise applications.Very powerful ETL tool to migrate data from spreadsheets.
Cons
I feel we have less dashboard/card customizations compared to Tableau and also the user interface of dashboard builder is not that good for basic users.
Alternatives Considered
TableauReasons for Switching to Domo
Price- Industry: Civil Engineering
- Company size: 1,001–5,000 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great Producet
Reviewed on 19/6/2024
Pros
I love using Domo. It is a great product that gets the job done well.
Cons
It is a little expensive and can be hard to customize.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Domo for Reporting
Reviewed on 19/6/2024
Pros
Reviewing Monthly performance using available dashboards
Cons
Gaps in seamless integration with other platforms.
- Industry: Renewables & Environment
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Domo is a good analytics platform for those who need a new solution
Reviewed on 15/3/2023
Pros
Customization and reporting work well, even for novice users
Cons
Not really any cons, we just decided to utilize another platform that was already integrated with our other software
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Domo for a Law Firm
Reviewed on 10/2/2023
Overall the reporting has been great. I send a weekly productivity report to the staff that Domo...
Overall the reporting has been great. I send a weekly productivity report to the staff that Domo allows us to break down by position. This is great for reviews
Pros
Being able to get a pulse check on reporting for the Firm at a glance. We review the reports weekly and even send employee reports that track productivity.
Cons
It’s hard to dislike anything. The reporting is easy to use
- Industry: Logistics & Supply Chain
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Makes data analysis simple for all!
Reviewed on 30/11/2022
Pros
Before being introduced to DOMO, most of our data analysis had to be carried out in Microsoft Excel, which isn't ideal when dealing with large and ever-changing datasets. We were using multiple systems and it was often difficult to get a good overall picture for reports. DOMO allows us to connect to all of our various systems, including our CRM, our email marketing software, website analytics and the various demand gen channels we use for advertising campaigns, allowing us to report and analyse the performance of our marketing activity end-to-end, from the first contact with the customer to the end result of the sales process. We have also been able to utilise DOMO to help us with reporting in other areas, such as customer survey results and monitoring the usage of our CRM, and create useful data visualisations that can be shared with the business users.The software is user-friendly and it's easy to start using straight away, although the more complicated functionality can of course take some getting used to, but overall, it has a nice UI and is pleasant to work with.
Cons
We do sometimes have difficulty with our CRM datasets due to problems with the data connector, and we recently discovered that our existing datasets will need to be recreated using a different version of the connector now, which isn't ideal. Sometimes the error messages aren't very helpful when a dataset update fails, and you then need to seek help from support to identify what is actually going on, which can cause delays in getting the problem resolved.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Overpromising Undelivering
Reviewed on 30/11/2022
Sweet and sour. It looked great on paper, but it's turning out to be more challenging to work with...
Sweet and sour. It looked great on paper, but it's turning out to be more challenging to work with than expected.
Pros
Flexibility of ingesting, manipulating and outputting data in one place. The connector system paired with the native data warehouse, ETL and visualisation capabilities allow for a quick data to market on data projects
Cons
Support is poor across the board. It seems like we can't trust most of Domo's capabilities to support enterprise-grade functionality. There's multiple gaps on connectors, weird inexplicable performance degradation periods and gaps around managing data quality pipelines.
- Industry: Security & Investigations
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Data Visualization and Data Warehouse Match
Reviewed on 9/6/2022
It is a fun software that allows you do experiment and become familiar with the data any way you...
It is a fun software that allows you do experiment and become familiar with the data any way you want to.
Pros
I like how there is a lot of things you can do with the software. You can create ETLs, use SQL to transform data, create visualizations, and more. It is like a swiss army knife with data, it can do almost anything. I also like how there are multiple ways it lets you do the same thing, which allows you to find whatever you feel most comfortable with and do it that way.
Cons
Sometimes navigating the software is a little confusing, especially when switching between various datasets.
- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Domo Is expensive but well worth the investment
Reviewed on 1/5/2020
I really like Domo it's hands down my favorite piece of software and also my favorite company to...
I really like Domo it's hands down my favorite piece of software and also my favorite company to work with. It has solved countless reporting problems an saved thousands of hours spent repetitive reporting tasks for our team.
Pros
It's incredibly powerful and allows any one (regardless of coding or data science background) the ability to create dynamic reports and complex data automations. The best part of Domo though is the customer support. When you call support you get a human right away and they are always ready to help regardless of how complicated your problem is or how much time it will take to solve. You never feel helpless with Domo, only empowered
Cons
It costs a fortune and they have no entry level packages. they also have a habit of releasing awesome features that aren't included in the main package and that cost puts the platform well out of reach for most companies.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best tool for data visualization and ETL.
Reviewed on 29/11/2022
Pros
Best thing about Domo is data preperation and data visualization on the single plateform and makes very efficient to work and very easy to connect data to visualization just import data and prepare and go on you don't need to worry about refresh data domo will take care those things we just need to focus on the productivity instead of setting up things.
Cons
In the data preperation there is a option view this is good option but if we want to edit already created view then it doesn't let you change that easily specially when we use group by in view.
- Industry: Consumer Goods
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Domo for the win!
Reviewed on 29/11/2022
Pros
The ability to quickly connect various data sources and generate reports with ease.
Cons
The DDX bricks have an inherent limit to the maximum number of rows it can retrieve, this is not cool. I've had to create ETL's to whittle the results down enough to use the dataset in my DDX brick.
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great with a dash of salt
Reviewed on 29/11/2022
Overall experience is good. Just need more training options for specific subjects. Update the...
Overall experience is good. Just need more training options for specific subjects. Update the developer site.
Pros
Very powerful and very flexible software. Lots of options to get data into Domo and to manipulate it.
Cons
Training/Learning. I have to search all over the web to learn how to do things. When I work with Domo developers I'm told the training material is out-of-date and I should be doing something another way. (I appreciate the honesty of the developers, just not the out of date training material). Need some kind of tier training system. Not every user needs all the nitty-gritty details, but others like myself who have to work daily in domo need better understanding of the details.
- Industry: Retail
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Do Mo with Domo
Reviewed on 29/11/2022
Product is reliable and there is great support
Product is reliable and there is great support
Pros
Ease of use and speed. We can process millions of rows accurately and timely
Cons
Would be great to be able to group data and use beast mode along with SQl