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22873 Reviews

- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Slack is our go-to quick communication tool for our remote team
Reviewed on 28/8/2019
Before using Slack, we had to wait for people to answer emails or use text messages or chat apps. None of it was organized into a company-wide system where you can have multiple conversations with different people. Slack is the perfect solution for quick communication that doesn't need to be saved forever.
Pros
Slack is very simple to set up and use and allows us to quickly message our team members who all work remotely. It's a great tool for sharing links, getting answers to simple questions, and also sharing fun things in the Random and General Channels. We've got a few different Channels we use with our 21 users who are a combination of employees and contractors. We also use Google Drive, so that is integrated into Slack.
Cons
We've got the free plan, so we have messages that are now archived that we can't access. Considering it's free, it's not much of a con.
Alternatives Considered
FlockReasons for Choosing Slack
We had just started using Flock when we found out that some of our team was already using Slack, so we switched over. It had nothing to do with Flock. We never really tested that out.Switched From
FlockReasons for Switching to Slack
Other team members were already using it.
- Industry: Graphic Design
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Slack Review
Reviewed on 1/9/2022
Slack has been a go-to team meeting and chat platform at different positions and also during communal club spaces for organizations, such as the graphic design organization AIGA, which I frequent within my local design community. I haven't had any major issues with it thus far ans can easily recommend it. Being a business-focused chat space it also does not have silly loading messages like Discord which I've also used and which also worked well, but felt a bit unprofessional at times.
Pros
Slack is an easy to navigate, light on hardware platform to facilitate teamwork. You won't need a top of the line computer to run it so even in remote work conditions you will reliably have it available. There are not excessive features to get lost in or particular issues finding your team meetings constantly, a code to the overall Slack channel is sufficent.
As opposed to other productsused for video conferences such as Zoom, everything is built in on Slack for "one stop shopping" using the program. It allows for image uploads and other useful tools such as split channels for specific tasks like designating a set of crew members to a task in a server,
Cons
The user interface is readable but slightly bland with the entire white color scheme. It's not strictly necessary but it can be difficult to only look at that color scheme for when you use it, other programs like Discord have variability.
- Industry: Staffing & Recruiting
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
If you think my rating is exaggerated just use the desktop app once!
Reviewed on 8/2/2023
Pros
As a UI/UX enthusiast, it is the first thing that I notice in any tool. Slack is spot on with its UI/UX. It is easy to use and the extensions/addons are fun, and perfect for all types of teams.
Cons
If you get a huddle invite & you're not on the slack desktop app then on clicking the notification it admits you in the call but the app opens way later. During this, the app lags as well. Apart from that, I really love the huddle feature but why does it take me 3 clicks to start one? Why am I still getting the introductory message on huddles?
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Slack : A very quick review
Reviewed on 15/5/2019
Slack improves correspondence among colleagues.
In spite of the fact that it doesnot supplant the need of email yet yes it clearly reduces unnecessary inside messages
Slack stays a standout amongst the best group informing applications since it offers more than some other application in this classification.
For a variety of devices and platforms, Slack is available: mobile Mac, Windows, Linux, Web, Android, iOS, and Windows.
It is a cloud-based tool in real time, so you need an Internet connection to use it regardless of which app you have.
Pros
What I truly like is to discover individuals and ping them and begin a transformation.
Most significant, you can share records, photographs, URL, gifs (Very significant), in a solitary spot.
Making joint effort simple and something to appreciate.
at the point when significant data is imparted to other application it gets lost and there is no record of it.
With the slack channel, the data is put away and can be utilized as references
Slack makes it workable for its clients to have numerous alternatives of getting informed.
The best component, as I would see it, is the place somebody can "@" you in a message or a post.
Cons
Below are some points which I least like in Slack:
Video calls are just bolstered in the work area applications and Slack for web in the Chrome program.
In the event that you join a call from a cell phone, you get sound as it were.
So also, screen sharing just works from the work area applications,
what's more, sharing control of screen sharing just works in the Mac and Window work area applications (not Linux).
From the web application in Chrome, you can watch on the off chance that another person utilizes screen sharing, yet you can't start it.
There is also no option for downloading conversations to create a hard copy record (for minutes of meeting, etc.).
No File Preview: If you could preview a document without downloading it first, it would be nice. But Slack does'nt have this feature.
- Industry: Facilities Services
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best for remote work for chat and easily connect to thunderbird email.
Reviewed on 13/11/2022
From morning 7am to 3pm I am using this software and its very good for remote user who are doing work from home and team communication feature is really good.
Pros
The best thing I liked is its notificaiton feature, file acess, its easy to use feature any many more. Its been more than 10 month I am using it. Also the best thing is that we can create as many as group and easily view the message without joining the group.
Cons
Well there is nothing least about this software which I faced while using.
- Industry: Financial Services
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
An organized way to communicate and collaborate within teams.
Reviewed on 13/1/2023
Slack is the fastest way to catch any member of my organization. A key benefit of Slack is that it makes collaboration and communication around departmental projects and activity to be simplified and organized.
Pros
Slack provides a very helpful conversation history for all new channels that I join. Having access to previous conversations that have taken place in a channel, even before I joined them allows me to catch up on important project details.
Cons
I rarely use Slack for video calls and this is because of issues like lags , and instability in audio quality. This is the only area where Slack has a shortcoming . Albeit, one which I do not get to face too frequently.
- Industry: Retail
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best workplace tool I have used for communication
Reviewed on 8/2/2023
I have used Teams and Skype and find that Slack has more features to use.
Pros
It's easy to learn and is the go-to software for instant messaging and team communication. Employees can subscribe to certain channels to converse and collaborate. I like that we can manually select which notifications to receive or ignore. We can also manage the separate settings on our mobile phones for when we are not in the office. I like that we can communicate just with emojis so cut down on messaging notices.
Cons
If you don't manage it properly there can be too many popups for messages. The calendar sync doesn't always work.
- Industry: Financial Services
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Slack boosts collaboration and productivity.
Reviewed on 27/2/2023
Slack contributes hugely to improved team communication and collaboration.
Pros
Slack channels is my most preferred feature on the Slack platform. They are easy to set up, customizable, and allow for important messages to be pinned. It also contributes to improved communication across the length and breadth of my company , ensuring we always stay informed with latest project and company news.
Cons
Audio and video functionalities on Slack, tend to be unreliable. Especially , when one begins to compare the quality of audio and video call on Slack, with what is obtainable on traditional video meeting platforms.
- Industry: Animation
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Slack, the software for remote work
Reviewed on 10/2/2023
I started using slack while working remotely on some computer projects, it allowed me to share files, ask for assistance from my colleagues and easily communicate as if I were in the office with them
Pros
As soon as it is opened, it might seem difficult to use because of all the sections within it, including private channels, hashtags, chats and applications that can be integrated, but after a short time from the first use it starts to be understandable and very useful.if i had to make a metaphor i would say that slack is a big wardrobe inside which there are many drawers perfectly organised.slack gives you the possibility not only to chat in groups or individually, but also to make calls, share files, remotely control the device of someone who works with you.
Cons
Sometimes the call and video system doesn't work
- Industry: Pharmaceuticals
- Company size: 1,001-5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Very good
Reviewed on 4/2/2023
Pros
The ease of use of the program and its ability to accomplish joint work in my workplace helped me a lot. Also save a lot of time compared to other programs
Cons
There are some minor problems such as late response to some commands but they are very rare
- Industry: Legal Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Best app for messaging!
Reviewed on 10/1/2021
Slack is very fun to use and easy to get used to. I think every company should use it.
It’s also very private so only people within the company have access to message you. External users cannot find you or message you. Great software overall!
Pros
This app is very easy to get used to and it’s very customizable. You can choose a color theme or create your own and manage which channels you want muted or you got want to receive notifications.
I also love that they have an mobile app, a desktop app or you can use the web browser to login. It’s a great way to communicate with colleagues 1:1 or by group chats (channels).
You can also generate polls or gifs in the chat bar, respond to messages in a thread to not overflow the chat with responses and react to messages with emojis. I love it. I’ve used it for years!
Cons
Every so often the software does have issues. It’s happened maybe once or twice a year where it crashes for a couple of hours and messages cannot be sent. I think it has to do with the server or something but it usually resolves pretty quickly.
- Industry: Apparel & Fashion
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Slack keeps us together
Reviewed on 29/11/2020
Over the past 2 years of using Slack I have come to really like it. I like that it is customizable. I can choose to only alert me during my chosen work hours and I can extend or shorten those times as needed. I can express who I am and let my coworkers know a little about me (or not) by having a picture for my profile.
Pros
Working from home can make training a new employee difficult, but with Slack we have been able to be successful. Slack provides us the ability to share screens and use the the draw feature to point out important items. We are also able to get the team all on the same call for collaboration and even to socialize. Slack lessens the feeling of isolation from everyone having to be in a different location instead of all being in the office together.
Cons
The only feature that I would like changed is that when looking at an attachment and I choose to enlarge it, I have to maximize Slack's window in order to see it full size. I would like the attachment to enlarge outside of Slack's window size.
- Industry: Computer Software
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Slack , if you're not using it you should be.
Reviewed on 15/11/2019
Really good, I contact four companies weekly, couldn't cope without it.
Pros
Powerful, easy to use, lots of options so it's both easy to start up with and become a power user.
Cons
Lots of options.. but maybe not the ones you need. The inability to move a direct message into folders is a pain. If a project moves/evolves you can't edit it retrospectively you can only press on. Which is a shame is you have stuffed saved you need to move.
Alternatives Considered
Microsoft TeamsReasons for Choosing Slack
One of those 'everyone else is using it' so we moved. I have nothing against Teams, but Slack is superb.Switched From
Microsoft TeamsReasons for Switching to Slack
We were in a minority and once we moved we didn't look back.- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Slack is a mainstay for my inter-connected teams and communities!
Reviewed on 17/8/2022
Pros
Slack is hands down my favorite way to keep productive up, communication lines between teams clear and more concise, and as a way of messaging back and forth in a pretty straight-forward, not super distracting way.
Cons
There is not really a complaint I can think of in regards to Slack. I have never had a real issue with it in my 8+ years of using the application.
Reasons for Choosing Slack
Microsoft's product did not even compare to the ease-of-use and clarity, brevity of implementation and start-up.... Slack is just way easier to use and more people I have worked with and currently with work still enjoy it/rely on it for day-to-day communication and project update needs. ESPECIALLY in a newly, mostly remote work environment!Switched From
Yammer- Industry: Market Research
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Slack is the answer to Email's poor usability
Reviewed on 1/12/2020
In one word, Slack is excellent. It makes work fun, lively, dynamic, transparent and much more real-time. Even though our team is fully remote, we can feel connected because of the communications and collaborations tools that Slack provides.
Pros
Our team adopted Slack in preparation of becoming a fully virtual, distributed company, and also as an alternative to email, which creates blind spots of knowledge within the organization. Our work has been completely transformed by adopting Slack! First, we had 100% adoption of the platform as our primary internal communications medium. Second, the transparency of information and project cycles have allowed us to be far more efficient and effective for our clients (response times, clarity of recommendations, deliverables), and finally, it has eliminated about 50% - 75% of our daily emails. A massive win!
Cons
While Slack has several tools for tagging information and prioritizing information, it provides limited tools for prioritization. While it's primarily a communications/collaborations platform and not a project management tool, adding ability to better prioritize certain tasks would help make this tool even more effective for a professional services company.
Reasons for Choosing Slack
Workamajig is too rigid and too outdated, and not nearly as nimble.Switched From
WorkamajigReasons for Switching to Slack
Ease and adoption. People started using Slack naturally, even during a trial period.- Industry: Marketing & Advertising
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Slack is the backbone of what we do
Reviewed on 19/5/2020
Slack is used by everyone in the business on a daily basis, it allows us to work efficiently and makes working remotely a breeze.
Pros
There are other products out there that provide a similar service, but for me nothing compares to slack's flexibility to integrate with the other online services we use and automate workflows and reporting.
Cons
The video call feature could do with some slight improvements, a grid view would be great for group calls for instance.
Reasons for Choosing Slack
The ability to integrate with other services such as InVision, Flowmapp and Teamwork.Switched From
Microsoft TeamsReasons for Switching to Slack
Integrations were high on our priority, but also ease of use and the ability to easily add external companies into shared channels.- Industry: Chemicals
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Slack is the ultimate team-discourse application
Reviewed on 7/7/2022
Slack has drastically increased our workplace productivity, especially by promoting communication between those that work in the office, and those that work at home.
Pros
Slack manages to maintain a comfortable work-home boundary with the introduction of different channels. The ability to create "private" channels within a workspace also helps to build community. File sharing is convenient and easy to understand, and the notification settings are remarkable.
Cons
Often if a notification is received on one device (i.e. laptop) it will not always push to another (i.e. phone)
Alternatives Considered
Microsoft TeamsReasons for Choosing Slack
More secure.Switched From
DiscordReasons for Switching to Slack
Convenience and use by the rest of the university.- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Google Hangouts Replacement, Saved us from Teams
Reviewed on 12/9/2019
I actually enjoy Slack. It is fun to use, and I like much more than sending an email.
Pros
Slack really allows us to communicate effectively based on group or subject. We can communicate directly in the General chat, directly, or in any number of specialized group channels. Each team has their own channel, and if needed, that channel can be locked to prevent other teams from entering.
Most are open channels that allow for any of our teams to come in and converse on the subject titled. One our favorite things to use are external apps. I love that Slack will pop up an upcoming appointment or if we need a meeting in say Zoom, I can just type /zoom and it will generate a Zoom link and we can all join in. We are on the free tier, so with the higher level tier, you can get conferencing and a wealth of other features added in. The free level serves us very well.
We use email integration also, so important emails and even things like weather alerts pop up as a Slack notification. It is really a great service.
Cons
Can be confusing to use if you are not used to chat systems such as Hangouts or WhatsApp though. The idea of a separate room, or Group chat, confuses some, but once they see how things work, it is a non-issue.
Alternatives Considered
Microsoft TeamsReasons for Choosing Slack
HATED Hangouts first off, but then the long term decision to shutdown hangouts for non-business users was the final nail. We refused to switch to Duo, which was also killed off.Switched From
Google MeetReasons for Switching to Slack
Microsoft Teams is a poor implementation of what Slack is. It is a burden to use. The layout of the Teams application was awful and the channel layouts were hard to use. It was free to use also, but we did not want to deal with that headache. I think that if Teams did not come with O365, people would not use it. It is awful. Slack is designed so much better overall.
- Industry: Internet
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
An efficient and reliable inter-office communication tool!
Reviewed on 9/4/2019
Slack has been instrumental in connecting everybody in our organization. I'm not just saying that. Various departments within our company have become competitive and often complete projects way before deadlines. That's because we've applied and integrated Slack into our organization in such a way that we use internal performance appraisals, awards, etc to achieve this. Also, we are a SaaS company that believes in a positive work atmosphere and Slack helps us achieve just that.
Pros
1) User Interface: Slack is quite user-friendly but requires a little bit of an initial learning curve in order to get that hang of things (considering it's a bit different from your average personal communication tools). In no time, you'll be able to locate new channels, switch between them and message individuals directly.
2) Making Work Fun: As its name suggests, "Slack" allows users to ease professional tension and stress by providing them with a wide range of "Fun Gifs", emojis, etc. Users can even make use of different "reactions" (Just like you have on most Social Media Platforms). This is quite useful for us because we can vote on posts using various reactions. Our in-house designers often compete with each other on various projects and the rest of us vote for them. Therefore; Slack = Increased Productivity. Of course, you can have your own methods of applying this feature.
3) Suitability: Slack is best suited for small or medium sized businesses. They have a "free forever" plan, a "Standard" plan and a "Plus" plan. The main differences between these subscription models are chat-log backup capacities, the number of third-party app integrations you can use (Unlimited for all paid plans), Customer Service response timings, file storage per user and few other differences.
4) Notifications: Slack makes it possible for its users to have many options of getting notified. The best feature, in my opinion, is where someone can "@" you in a message or a post.
Cons
1) File Preview: It would be nice if you can preview a document without having to download it first.

- Industry: Religious Institutions
- Company size: 2-10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
A great free product with a high cost of entry
Reviewed on 18/2/2021
Slack is a great free platform for team collaboration and communication, that really helps simplify our communication process. While it has some issues, overall the free tier offers a great option for any team looking to improve their communications.
Pros
Slack creates a simple & powerful interface for inter-team communication, allowing for simplified communications that move beyond emails & facebook messages by creating a secure platform for teams.
Slacks best features are perhaps the ability to setup channels (which allows for very focussed spaces dealing with a particular topic), and the ability to reply to individual messages in a thread. Channels help keep my teams focussed and on topic, while also providing a space for random chatter (in our "Random" channel), while threads help keep channels from turning into a brutally long, confusing message thread. That paired with the ability to "react" to messages with emoji's, share individual messages with a specific individual, create private or public channels, and send group messages to team members, this platform helps create a simple space for teams to collaborate and communicate in a way that feels more natural than text threads, facebook messages, or emails.
Cons
Slack is a great platform, but can be a bit confusing to administrate on the back-end, or confusing to new users. Setting people up for success on Slack can take a bit of time; as there is a learning curve for tech illiterate people.
Perhaps the most difficult issue with Slack however is in managing team members who do not check Slack frequently. Simple notifications (via email, text etc) for @channel, @everyone or @specific_user would be beneficial, as it would help eliminate some of these issues. Supposedly, Slack offers email notifications, however in all my testing I've never been able to get it to work properly, and it is something that team members need to setup on their own - it is not something that can be set across the workspace & then opted out of by team members.
- Industry: Information Technology & Services
- Company size: 201-500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Top
Reviewed on 18/8/2022
Generally, experience is very useful and helped in sorting out the group correspondence quite well. Professionals: The best thing about slack is group cooperation and correspondence. The gathering and classifications in view of the subject are very great and help in the isolation of content in light of need. Also, it is very organized and easy to communicate especially in posting in thread.
Pros
Slack assists you with talking and communicating with specific individuals and groups inside your association or different associations with Slack rapidly. It likewise allows you to track all that individuals have said about a thought so you can look by catchphrase for a particular thought. I love it. I use it consistently, and you might actually say it's the collective conscience for the association. It's such a ton lighter than an email client, and I want to do my help tickets with different associations with it(honestly, there's likely an application for it out there). This leads me to another incredible point; Slack is perfect for rapidly imparting thoughts and coordinating a few applications. Pretty soon, the association between SF and Slack will improve, I'm certain. Your association needs Slack in the event that it can manage the cost of it. It is priceless for diminishing the time it takes to team up and use aggregate insight.
Cons
Allow me to begin by saying you're likely not going to find anything better than Slack. These reactions are enhancements to the item I think ought to be made however are in no way, shape, or form a legitimization for why you shouldn't utilize this. Email is killing your business by making you and your group sit around idly. My one test with any undertaking application is that it can get somewhat hard to figure even to design every one of those settings(email is more awful at this than Slack). I wish that settings were suggested in view of the use of highlights inside the application. Kindly assist me with figuring out how to involve Slack in additional useful ways. Kindly don't make me swim through help articles and directions. All things considered, put the button to switch the setting in a pop-around directly in the center of my work process or in a notice on Slackbot so I can roll out the improvement there and see the reason why it will assist me with being more useful. Warnings are difficult to make due, however, they're getting better at that. Simply realize I'm suffocating and would cherish a component worked in that offered the response to FAQs by utilizing some ML(apps that do this are too costly on the API to be worth the effort). I'm a well-informed authority and get pinged with a lot of DMs and's in channels that basically have similar responses. Assist me with volume so I as a solitary individual can help more individuals. Some something to think about. Also, they
- Industry: Education Management
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It facilitates quicker and easier communication.
Reviewed on 11/8/2022
I adored the audio and video quality as well as the screens sharing function.
Pros
Slack allows new users to start using it straight away with little to no setup required. The program offers a broad list of apps that may be integrated so that information can be discussed across a range of platforms from inside of Slack. Google Drive is one of the most popular programs, thus businesses who utilize Google Drive as their primary content management system should consider Slack. Slack has proven useful for both small and large businesses. Slack's numerous channels can be used by both small businesses and established organizations. It is simple to divide and conquer when each department has its own distinctive theme. It helps me and my team a lot while I am working on a research project.
Cons
Slack is wonderful for swiftly keeping track of what's happening, but it falls short when it comes to talks that cover a wide range of topics. Deeper interactions are best left to other tools because it might be challenging to maintain a conversation from beginning to end.
It can be challenging to keep up with multiple talks occurring at once, especially in a larger organization. Going back over talks to identify a specific topic can be difficult and time-consuming, even with distinct channels.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy software for managing various team related activities, free version comes with limited...
Reviewed on 6/11/2020
Very easy to use app and quite a life saver when it comes to various team internal activities. However, the features included in the free version are quite limited and the price for the full version can easily be considered too much especially for startups, smaller companies or very big teams. All in all, I believe that Slack is a good and really useful app but it´s value, what you get for the money you spend could still be improved.
Pros
Possibility to have 1:1 discussions with colleagues. Valuable when dealing with a task together. Group Collaboration - The capability to bring an undertaking together and share with a team. Gathering Chat - The ability to have one zone/space where the group teams up, shares thoughts, and cooperates to convey issues. Bot Integration - The ability to incorporate different apparatuses and bots that can make the day simpler. Capacity to integrate web conferencing devices such as Zoom, Webex, Teams etc. Able to make plans for the day, track time, and so on Oversee a Team - Great approach to deal with a group that is working distantly in remotely geographic areas.
I am especially fond of how easy and respectful the communication with other team members is. Practically all different Saas suppliers are integrated which permits the user to do practically all activities inside the Slack. The Advanced Search History is another extraordinary component for group correspondence Channels are keeping correspondence simpler inside the team or with non-team members.
Cons
Some of the time the ´´Search in History´´ function does not work as it is supposed to. However, this is the case with most visiting instruments that occasionally you have to look up one small step at a time to discover the set of experiences you are searching for. Video and voice meeting actually need to improve. anticipating utilizing Slack just as opposed to having different programming introduced
The by far greatest limitation of the app is that the free version has a constraint of messages that can be saved, which incorporates the documents that are sent.
Slack's paid arrangement is extravagant for new companies and organizations having low income/large groups.
- Industry: Computer Software
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
The chat app for developer teams that is a pleasure to use, when connection issues don't...
Reviewed on 17/8/2022
Slack is the de facto chat app for developer teams. Although with some rough edges here and there, with Slack we were able to easily integrate existing and custom solutions that helped us better keep track of what is happening in the team and with the projects.
Huddles are also a great way to communicate, as we were able to talk with the team any time, making our workflow and sharing experiences easy.
Pros
The interface is easy to use. Everything is laid out in 2 to 3 columns: the sidebar with all the channels and contacts, the main chat column and an optional third column for viewing threads. This way, you can always focus on what you/other are trying to tell. The message box is a pleasure to use, as it allows writing formatted messages easily; and sharing files is as easy as drag and drop.
Threads, although I was a bit against it at first, help branch some conversations so you or your team can add details without breaking the main conversation.
Huddles are also a great way to real time communication. They allow teams to communicate easily, like we were in a room in the same place, where anyone can join and leave at any time, without depending on others.
Finally, the API is powerful. Although a bit complex at times, integrating custom apps and workflows allows expanding the knowledge of the team at any given point in time greatly.
Also, the music that plays when waiting alone in a huddle is a good bonus.
Cons
Communicating outside messages is a little bit confusing sometimes. Slack has two features, huddles and calls. Huddles are for quick audio communication while calls are regular calls with video support. Both (sometimes) do their job well, however, it is confusing when to use one or another, as both have overlapping features but implemented in different ways.
Connection to Slack servers are also an issue. Calls suddenly drop or audio lags heavily, messages take a lot of time to send, and the macOS version sometimes hangs without response, forcing the user to forcefully exit.
Finally, forwarding and sharing messages with other teammates is sometimes complex, as there are two ways to do this, and both don't work when you expected to.

- Industry: Online Media
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
THE digital tool for team communication
Reviewed on 11/5/2021
Pros
I think that, these days, Slack is among the most popular picks for teams that would like to work remotely, for instance.
So, through Slack, teams get a sort of a centralized digital hub where they can gather and exchange value and info.
I'm a fan of the ability, that nowadays, Slack gives to its users, of being able to host call straight from Slack. No worries about third-party platforms working with Slack, you can use the platform's own technology to communicate with the members of your team, video calls included.
Plus, the smartphone app enables you to work, access your Slack channels and interact with people from anywhere.
And lastly, I'm a big fan of the Apps integrations that can be used with Slack. Would you like for your Slack channel to do something you can't do right now?
There's probably a Slack app for that.
Are you looking for a better way to use Slack in combination with a project management tool you use?
It's doable, and so is providing customer support by connecting your customer service tool to Slack.
Cons
I'm probably not the first to say this but, when it comes to Slack notifications, there must be a better way to control them.
Think about having a very engaged Slack space with several channels... and each channel received and keeps receiving a notification after the other. It can be disruptive and distracting, and I think it's something that Slack should address and change as soon as they can so that users don't get "bombarded" by a ton of notifications.