Slack Reviews

As a messenger app, the basic functions enabling communications are on a perfect edge with a simple, precise interface very easy to navigate. The search option comes in as a plus as you are able to trace your target messaage on a long thread with simple typing of words on the search bar. With slack, we are able to share files with quite a lot of ease and now with the IRC style, we can separate the conversation threads in the presence of multiple members in a team to set up off-topic discussions.

When sharing your screen with another team or individual, you have to go back to the initial chat to send a message, I would prefer this being done from the same UI of the screen-share. Also the limitation to the number of users attending a video conference does not confer with large organisations such as ours.

The ability to organize conversations into specific channels based on teams, projects, or topics helps keep discussions focused and easily accessible. The platform facilitates real-time messaging, ensuring that team members can engage in quick, dynamic discussions and receive instant feedback.

For new users, navigating through various features and understanding the platform's full potential might require a learning curve.
The constant stream of notifications, especially in active channels, can sometimes become overwhelming.

I like the ability to stay in touch with our users via whatever device I'm currently using. For example, I can respond from my home computer, tablet, work computer or via my phone.

I especially like the ability to be notified of a new message via my phone where I can read the message on the phone but can step over to my laptop to reply.

I also appreciate the ability to add an email thread to a Slack Channel by simply adding a slack email address (each channel has a unique email address) to the CC field when I reply.

The biggest con for me is the extremely limited amount of formatting available to Slack messages. I can make a font bold and add links to files/images but I really miss the rich text features many similar apps provide.

It's also frustrating to need to keep typing adding the user name(s) when I'm responding to a message. I'm assuming that this is by design but it would really be nice to be able to "Reply All" to a conversation thread.

The desktop Slack application (running on Windows 10 Pro) has a "clunky" feel to it. It's written with a framework that allows the Slack developers to write HTML and JavaScript code that is essentially compiled into a Windows application and it definitely shows. Something as simple as selecting text is counter-intuitive (until you realize that it's essentially a web page mascaraing as a Windows application.

The company allows you to establish "channels." Slack channels containing all of the colleagues working on a certain client project, for instance, can be created for each client. It facilitates real-time sharing and collaboration with ease. This works well when you have a deadline and need an answer right away.

Minimum file storage is available. It can be inconvenient to send files via Slack rather than email because Slack gradually removes files and you only receive as much storage as your business chooses to pay for.

Ease of use and the feature list is probably why this tool does so well. It even allows you to build custom apps that you can implement with your existing apps/tools for a more streamlines experience! Its honestly made life a lot easier to collaborate amongst team members, especially during Corona times and working from home.

There really isn't much about this tool that I don't like. It runs smoothly and constantly has new updates to make the experience even better. The only thing I can think of is that it can be resource intensive at times but honestly it has not slowed me down yet. Also, when sharing your screen with another team or individual, you have to go back to the initial chat to send a message, it would be nice if it can be done from the same UI of the screen-share. Well made tool overall!

Slack was easy to use and implement at work. The web version of slack works completely fine. The slack interface is streamlined and ideal for business communication. We are able to replace emails at work and use communication on slack, which is quick and easy for project teams. The most significant thing I loved about Slack is, it can be integrated with other productivity, communication, and collaboration tools to make the work more streamlined and can be an optimum choice for automation and scripting.

The only downside to this application is its pricing. The standard plans lack most of the important features, so we thought of upgrading to Plus. Since the price is based on per person per month, we found the pricing for Plus too high. So, we had expected if the price could be pay-per-module, but that can’t be helped either.

This software allows you to instant message across the office in a simple, easy to use program. It allows you to create as many "channels" or groups as you need, as well as chat to individuals directly. We use this form of communication to ensure our messages are documented and our team is help responsible for the communication received. The feature my team enjoy the most is the ability to branch off into "threads" off a single topic so it doesn't get lost in the chat, and the ability to add a reaction, giphy, or insert a picture in a way to have fun with it as well! I particular like the use of sending myself "reminders" directly off a task, chat, or thread that I can schedule to remind me whenever I need it. Speaking of schedules, this program also links to our schedule so whenever something is added, we automatically get the alert.

The only suggestion I would recommend is to incorporate an auto response or notification that a message has been read. This would aid in the accountability and to ensure a message didn't get lost in the chat.

Slack helped provide a collaborative workspace for our multiple offices. We were able to create channels to help teams have a space to store and share their ideas with one another. It also made passing out updates to certain groups of people or offices a lot easier/more efficient than through email. The Slack calls are also a great feature!

One of my few complaints would be that a lot of times I have to refresh the app in order to see updated statuses. There has been a lot of times I have been waiting for someone to get out of meeting or off of a call only to later realize they have been available for awhile and the app just wasn't showing the updated status.

What I like most is that slack is incredibly customizable. If you can think of a thing that needs to be done in the workplace slack has an implementation of it. Keeps everyone on the same page

Notifications can get out of control without setting up when you want to be notified. If you sign up for the free plan it doesn't save your conversations for more than a few months so you'll need to send any critical important data through email.

This app is very easy to get used to and it’s very customizable. You can choose a color theme or create your own and manage which channels you want muted or you got want to receive notifications.
I also love that they have an mobile app, a desktop app or you can use the web browser to login. It’s a great way to communicate with colleagues 1:1 or by group chats (channels).
You can also generate polls or gifs in the chat bar, respond to messages in a thread to not overflow the chat with responses and react to messages with emojis. I love it. I’ve used it for years!

Every so often the software does have issues. It’s happened maybe once or twice a year where it crashes for a couple of hours and messages cannot be sent. I think it has to do with the server or something but it usually resolves pretty quickly.

- Slack allows me to commimicate in real time without using email with clients and colleagues all over the country & the world. The free version doens't have as many features as paid, but still robust enough to work for a small 1-man shop
- Channels (topics/groups) allow for communication on a topic w/only relevent members (by invitation). preventing tons of emails to track = it's all in one place, in timeline format; this allows you to see who wrote what, when and, whatwas shared (urls, files/photos, etc).
- Direct/private chats for more sensitive info
- Notification types vary based on your set preferences: when you're mentioned in a channel, indexing keywords. w/hashtags for searching history (like bookmarking).
- Video conference calls (paid version allows for up to 15 participants, screen sharing, more storage space & unlimited msgs)
- Save comments for later w/reactions or saves to something shared.
Clients can be invited to channels and only see that channel's content, allowing things to continue.
- File sharing, video calls & integrating with lots of other software/services listed on their site) combines all communication in one tool reducing the need for emails
- Cost for the paid plans is relatively nominal and since it elminates the need for emails in many cases, it ultimately pays for itself by saving time + the additional features you get.
- Online access to customize your account
- Multiple teams (i.e. 1 for your main business, 1 if you're invited, etc

Based on my experience using the free version, I find some of the features to be less intuitive = I can't be sure if I can integrate something for a smaller fee or if it's only available in a paid plan.

Since many chats tend to grow over time, the free version limits you to 10k messages; you'd be surprised how fast that gets used up. If you try to search for something once you exceed 10k msgs, you may not have access to it. (I get it, it's the free version but it's like texting for business. 10k is small in grand scheme of things so you have to remember to save things you really think you'll need or you'll lose them.

1) User Interface: Slack is quite user-friendly but requires a little bit of an initial learning curve in order to get that hang of things (considering it's a bit different from your average personal communication tools). In no time, you'll be able to locate new channels, switch between them and message individuals directly.

2) Making Work Fun: As its name suggests, "Slack" allows users to ease professional tension and stress by providing them with a wide range of "Fun Gifs", emojis, etc. Users can even make use of different "reactions" (Just like you have on most Social Media Platforms). This is quite useful for us because we can vote on posts using various reactions. Our in-house designers often compete with each other on various projects and the rest of us vote for them. Therefore; Slack = Increased Productivity. Of course, you can have your own methods of applying this feature.

3) Suitability: Slack is best suited for small or medium sized businesses. They have a "free forever" plan, a "Standard" plan and a "Plus" plan. The main differences between these subscription models are chat-log backup capacities, the number of third-party app integrations you can use (Unlimited for all paid plans), Customer Service response timings, file storage per user and few other differences.

4) Notifications: Slack makes it possible for its users to have many options of getting notified. The best feature, in my opinion, is where someone can "@" you in a message or a post.

1) File Preview: It would be nice if you can preview a document without having to download it first.

I use Slack all day to communicate with my team. It has most of the usual features that other professional messengers have. But one thing that I like the most is its ability to let me edit/delete the text even after I have sent it. In other messengers that I have used, once I have sent a message, there is no going back. So, if I typed something wrong by mistake, I cannot edit/delete it. The only thing I can do is to write a new message and explain the mistakes in the previous message. This can be OK sometimes, but in a lot of scenarios, it just add to a lot of confusion for the recipient and it can turn out out be a pain. I do not want to waste time explaining the messages that I accidentally typed wrong. I would just want to be able to edit the message, correct it and make it really simple for the recipient as well as for myself. After using this amazing feature, I hate to go back to other messengers that do not yet provide this capability.

Few other messengers provide very good recording capabilities, example record the meeting/call/demos. when it comes to this feature, I have to switch to another messenger. Also, @here usually sends alert to everyone subscribed to that channel. But when the conversation is in a thread, @here does not work. Probably a bug?

Slack is the only communication app that I always have open, no matter what.

What I like most is the fantastic UI. The design is great "out of the box", but the real bonus is being able to customize it with your logo and brand color palette.

I love being able to set up an account for a client and give them a color link that applies their branding to their desktop app with one click.

Navigating set up and preferences is clunky. Some features are hard to find, especially the custom branding, which is a shame as it's such a lovely feature. Once you find the right page, the process is a cinch!

To change the colors: click on the tiny arrow to the right of the workspace name to get the dropdown menu. Choose "Preferences", NOT "Customize Slack" (that opens up a web page where you can load your own icons etc).

In the preference menu select "Themes". Scroll down to the bottom to access the custom feature, where you can enter the exact Hex color references or pick colors you fancy. (Pay attention to contrast of text against background). Copy the line of code from the box to share the same values with others on your team (just paste it into a message). All they need to do is click on it to apply the colors to their desktop app.

The company I work for used to use a group chat in a social media platform to try to communicate with our employees - we're small, and the number of employees wasn't too large for this, but we had quite a few different group chats, and they all bled into our personal lives. When I found #Slack, I immediately knew this was the answer to the ever-leeching work-life balance conundrum caused by having everyone at work affiliated in my social media account. Within a few weeks, we had our core chat channels set up in #Slack, and we even installed busybot and a couple other add-ins. We were customizing it and using it company-wide in no time at all. It's been a life saver. The channels keep different streams of communication open, and the best part is that it's FREE - as long as we don't want to search back through past 10,000 messages in our archive, that is. But the best part of THAT is that it's there to upgrade when we want to.
I actually have two jobs, and both of the companies I work for use #Slack - it's just that much better than the other options out there. We integrate our Google Calendars with it, and they show up in the channels we've chosen to filter them into so that employees can see the schedule for the next day.

The only thing that I feel is missing is the ability to copy an image and paste it directly into #Slack from the desktop. You have to download the file and then upload it, which is not a major problem, but most applications have this ability now, so I constantly try to do it, and then it doesn't work.