Cin7 Core Reviews

Comprehensive ERP features that are built with the workflow and accounting in mind. Excellent interface with Xero. Very customizable, but in an easy to understand fashion.

For those switching from other platforms, it could use better historical data import functionality. In particular outstanding orders. We had about 200 open orders when we made the switch, and had to enter them manually as Dear's import features could not handle our workflow.

Overall good platform, but needs some basic improvement.

Purchase orders. They do not populate all products per vendor and does not populate 90 day usage of product on PO. This is vital for creating purchase orders.

Their customer support exists, which is something. They do respond to inquiries, albeit not always in the most helpful manner.

If you’re looking for inventory management software and are okay with navigating a complex pricing structure, CIN7 might be worth considering. There are definitely options out there, but this is one of them.

Their pricing is chaotic, filled with charges for unnecessary features, and the account closure process is ridiculously cumbersome, demanding a 30-day notice. It's evident they’ve designed it this way to continue extracting money from their users.

Customer support is practically non-existent. They show no willingness to assist. In all honesty, this company and its software are a waste of your resources. There are much better alternatives available. Stay away at all costs.

Ease of use and almost instant access to support when required

No mobile app - it’s not easy to use the system in a browser on a phone

Orderhive does what I need it to do, and more. Selling print-on-demand apparel on multiple platforms requires software that can bundle raw materials with final products and push out inventory updates in real time to multiple marketplaces and sales channels. Orderhive does this, plus it is a central location for order management, shipping, and reporting.

The process for switching over my inventory system from my previous provider has been long, but it is a one-time task and I know it is necessary no matter which software solution I transition to. Thankfully, Atulya, my onboarding specialist, has made the process as painless as possible by being extremely accessible and responsive whenever I have a question and has walked me through every step of the process on zoom calls.

It's got a variety of possible option and integration.

Jack of all trades master of none.

Literally does not work well if you have a complex supply chain

Very functional, lots of opportunities to manage different parts of business under one roof.

Advanced software, can look a bit complicated from first look.

Ease of Use
Integration with Shopify
Inventory Management

Everything works as it should. Haven't found a con yet.

[sensitive content hidden] was amazing in her training and implementation support

We have only just started using it so don't have any issues at present.

inventory management and the ability to track inventory which is provided by very less ERP and are way more expensive than Dears system.

I liked everything about dears. There is nothing that i can think of that would be regarded as least liked.

Many features and can do all inventory management in one place. Ties with quickbooks

Some features are confusing and take time to learn

The Cin7 inventory management software has revolutionized my business operations. Its flexibility and user-friendly interface allow us to access and update inventory data from anywhere at any time. The real-time tracking feature keeps stock levels accurate, preventing overstocking or stockouts. The robust reporting functionality provides valuable insights for data-driven decision-making, while seamless integrations with other business tools save time and reduce errors. The exceptional customer support adds to the overall positive experience. I highly recommend this software for businesses of any size looking to streamline inventory management and increase efficiency.

Side navigation was a bit confusing at the start, but makes sense after you get used to it

I dont really like it. My main need was to sync inventory across online stores, but it doesn't work. My inventory numbers drift over time, and are basically never accurate. I can't pin down the source of the errors and there is no useful customer support to speak of.

My main need was to sync inventory across online stores, but it doesn't work. My inventory numbers drift over time, and are basically never accurate. I can't pin down the source of the errors and there is no useful customer support to speak of.

There is so much to list that is good about Dear. The system is a very easy to use and their tech support are friendly and available 24 hours a day

Just the mobile app for picking and packing orders. Its a little slow and not user friendly.

Great features: Assemblies, inventory control, best before dates, lot codes

Minor complaints: Having to create separate SKUs for case packs, creating custom forms for purchases/invoices is a bit of a burden and isn't streamlined in the system itsel

That it is user friendly and that there is support whenever we get stuck.

That sometimes I wonder if the reports can be trusted because of my lack of trust in data input.

Multiple options to input information. It allows me to change things easily enough

It took a while to get going I wasted a week trying to put everything in and realizing it was wrong