monday.com Reviews

We chose this for the depth of the product, the vision of the company, and the support system. I am quite happy with the product for the time being - options, configurations and communication tools abound, and the different ways of visualizing project data are extremely helpful and open our company to opportunities.

I have used an immense variety of project management software in my time, and all bring something to the table. Monday brings everything to the table, but the table gets too full. The sheer complexity of the offerings has kept many of my users away, and often I am in the position where I am attempting to rope members back into the software in order to not have to duplicate my reporting. Intimidated by the product, they fall back to inundating the team with email. I don't quite have a picture of how I can fully build out dozens of client folders, each with 10+ boards, each board with 4-5 groups of 1-+ "pulses" each, without anything falling through the cracks, and still knowing that progress is being made. This may be an educational thing on my part.

I liked how Monday.com allows for easy collaboration with team members. It does take some getting used to for me it was easy to get used to because I am more of a computer person and have had many different experiences with a lot of different programs. Everyone else on my team is the complete opposite, however because of Monday.com's modern website design people were able to grasp it because the design is easy on the eyes if that makes sense. It is almost like an easy/drag and drop version of excel. Aside from the design I did love that there were different calendar views like Kanban view and the map view especially. The other things I loved was the forms integration, which made it easy to transfer our clients over from one program to another. As they came in they filled out the short form and were integrated into the calendar pretty easily. Lastly I loved the status column. I was going to use it to check in clients. Red for when they arrived to their appointments, Yellow for when they were waiting and Green for when they were done and waiting on their transportation back home.

There were a couple of things that I did not like, which made us only use Monday for a short period of time. For one we are a mental health therapy center and we do A LOT of scheduling. While there is a template to schedule clients. It is more so for a few clients and not hundreds. We have multiple therapists and may want to view their appointments sometimes together and sometimes separately and Monday started to get somewhat bulky when trying to do this. We tried doing multiple boards for each therapist and then we tried doing each board as a day of the week and in the end we had too many boards and it was still and either you view this person or that person but not both. On top of that we also schedule activities with clients and that would have been a whole separate view as well. The last thing that we needed was to make recurring appointments for clients that are seen every Tuesday or for ones that are seen every other Thursday etc. This task was extremely bulky and involved using a 3rd party service.

Monday.com is straight out of the box simple to learn and yet it has a huge variety of features to make it as robust as you need it to be. The ability to quickly set up projects, timelines, teams, and tasks is just really almost too easy. Also love being able to easily switch between views (table, Kanban, calendar, etc.) that speak to the way my mind works.

Compared to other PM cloud tools that I have used (Trello, Asana, Teamwork, etc.) I found Monday.com to be far easier to get going quickly and without a huge learning curve. Their Knowledge Base is vast, and the customer service is also great. Tips & tricks pop up to help enhance the UX without being annoying. They actually seem to be listening to the user audience and carefully implement improvements that make sense.

Haven't found any downsides yet! Seriously it's so easy to use I keep waiting for the other shoe to drop!

Like the title states, Monday is a more adult-version of Trello. Tasks are quickly created in a list/timeline type view (your choices). At my company, each department had their own "board" set up with various columns specific to their duties. For my team in content, we had team member names, due dates, site to be published on, status of task, URL of said published link, and, of course, the dreaded time tracking. Individuals, teams, and departments are easily visible and accounted for with the powerful Monday software.

Time tracking, love it or hate it, is still a manual job. If you forget to start or end a task, the timer will never start keeping track of time or continuously keep running. Fixing time inputs can be difficult. With this, as this is an issue with the click function of their UI... if you click a button/label/element in one way, one menu will pop up but if you click ever-so-slightly differently, then an editing option will appear over the selected UI element... in other words, click expectations can be intuitive or troubling.

Simple to use. Very visual orientated - looks good and is easy to understand. Can be tailored to any business model/process. New features are being released all the time. Very engaged company that are listening to their clients and happy to help. Speeds up workflow and allows much greater management of projects, clients, staff and time. Great for to do lists and collaborative working.

Many superfluous features for our business that are pushed frequently (though I appreciate other business would appreciate them). Would work great if it could collaborate/access online services like Dropbox/GDrive for file management etc. Bit of an odd name - “can you make sure you update Monday” sounds odd. I actually preferred the old name “Dapulse” as we internaly just called it Pulse (which I think fits best as the software allows me to keep my fingers on the pulse of all my projects!)

Monday.com has helped us log, categorize, and time each of our tasks and projects. The managers are able to have a high-level view of how progress is going, while the team can see the daily details of each and every task. The layout is fun, colorful, and most importantly clean.

I don't have many negatives about the software. I will say that it can be really easy to accidentally "upgrade" your account to the next level. Before you click "accept" make sure that you know exactly what you are accepting. Otherwise, the software works and functions exactly as promised.

I really like the overall look of monday.com. It's very visually appealing and easy to see and organize projects and tasks. The Gantt Chart feature is amazing!

Monday.com is not as intuitive as I would like. It's a little difficult to understand and setup repeating tasks through the automation feature.

Really great customer service, fun to look at - not the usual Excel spreadsheet look of a lot of project management platforms.

It's not the most user-friendly and some of the nomenclature doesn't seem to work for our team - they are a bit more old-school.

NOTE: We have since moved over to Freshsales as it fitted in more with the rest of our products.

Monday is absolutely amazing. It could be easier to use, however what it offers for free is absolutely perfect for small-to-medium businesses and teams. I would highly recommend taking a look at Monday's use cases (available at monday.com/s/software-uses) which can help you understand how their software can benefit your business. I personally really like Monday's ability to pick a template depending on what you'll be using it for, such as recruitment or sales leads. It is also really customisable and flexible depending on how many people will be using it. They also have an app and lots of integrations, enabling maximum use wherever you are.

Setting up Monday can get a bit tiring, although you won't regret it once it's fully setup. I believe a better pricing structure would not depend on the number of users so broadly. The basic plan with 5 users in your team costs £22 per month, but luckily they do offer a trial which can help you get a better feeling.

I am using monday in its most expensive version, I decided to invest and it was worth every penny. It is the best software for controlling team tasks, especially if using Scrum in development, it has greatly increased our production

The tool itself does not have many negative points. Only the price, I believe it is the most expensive product in the category, but it is worth it when well deployed and used

The UI is the best part of this software tool! It is very simple, clean and very straightforward. Designers and design-oriented team members will love using this as an organizational and tracking tool. Monday.com took the idea of separate "boards" for separate things to another level. They made certain features more intuitive than its competitors and allowed for seamless collaboration on this tool while keeping your own work separate.

Unfortunately, this tool is not for everyone. Though I mentioned that it had a very seamless design, it is definitely geared more towards designed focused folks or the millennial generation. About half of our team used this daily, but the other half did not touch it at all because they prefer more tradition styles of project management. It is more of a preference in your work style.

The software is quite feature rich. Being cloud-based there is nothing to install. Mobile applications are available to see task boards on the go.

We have not found a feature that we don't like. Time tracking for tasks is not available in the two lower paid tiers which is a disappointment.

I love that the layout/design/overall appearance is very clean, modern, and colorful. The automations are so useful and efficient. Each of our teams at my company are using Monday.com for pretty different purposes and it fits like a glove for all of them! I like that you can use attachments, links, statuses, dropdowns, individual sub-item due dates/notifications, and you can see who saw their notifications/boards.

One thing I wish it had, and maybe I'm just too new to find it, is that I want to make rules to make people unable to change a Status unless they have marked another column in a certain way (like they can't mark it Complete unless they attach a document to a certain column, or something like that). Otherwise I haven't found any real issues with it!

Easy to use
Great customer support
Affordable
Love the interface

would be great that when you uploaded an excel spreadsheet that it wouldn't chose a column type for you. if it the wrong one, its a pain to change them all. also, if i want to change column type, dont create a new one, simply change the one i selected.

The interface of monday.com is beautiful, it's nice to be able to work with a platform with an innovative design. I can maintain a daily management of projects. Its price is extremely low, it has tools that are of high quality and I'm surprised it's still so cheap.

This software can be a bit difficult for newcomers, I particularly did not find it difficult but some of my colleagues did.

The ability to use colors, set up our projects the way we want to, flexibility of the system, customer support has been responsive and helpful, online help is very useful and organized well with a great search feature

The flexibility of the product is both a benefit and challenge, you have to play around with multiple iterations of the boards to find what works best for your team. It would be great to have some level of alerting for due dates indicated in either the timeline feature or the date feature (ex: set up to receive alerts X days before something is due). For example, if it was a setting, either at the account level or the board level, and it simply puts a notification into the inbox of the person (or persons) on the pulse, that would be most helpful. To take that one step further, being able to search or filter by that date too would be nice (although that might be more complex).

It has tons of features that keep on growing; we specifically loved and utilized the latest additions of time tracking and linking pulses between different boards.
Its features allow for considerably different uses across various teams. We have used it for tracking the development process of tasks for our backend developers team, as a tool for our onboarding team to manage the entire process, as well as as reviewal board for any renewals for our sales team.

The UI, while relatively clean, is a bit heavy.
The terminology, e.g., pulses, boards, etc, is a bit difficult to grasp at first.
The ability to associate emails with specific pulses is very useful, but I would love for a more elegant and simple solution

Monday has so many features, and the development team is consistently releasing new ones. Time tracking, activity logging, the ability to add notes, Monday has it all and then some. What I liked most was the display - the visual customization that is offered is incredibly extensive. The visual timelines, the color and shading coding, and the project groupings can be changed as needed and it adds to the organizational capacity that the software offers. I've worked with Asana, Slack, and trialed other team organization software and I think Monday has the most options for customization out of them all.

With many features and customization options comes a bit of a learning curve. Getting the team up to speed with the options we would use and how to make them work appropriately took a little time, but it's an initial upfront time cost for the benefit of having an abundance of tools at your disposal. The cost may also be a little prohibitive for an individual user or even a small team, but it's not outrageous by any means.

Monday is very customizable and useful to track many little tasks as well as big projects. It could be use in a simple or complex way to suits your specific needs.
The user interface is easy to use/navigate and looks good.
For me, the best feature in Monday is definitely the search and filters. No matter how many boards/pulses/projects/users you have, you can find the info you need quickly.
Moreover, the customer service is awesome and reachable.
Monday constantly improve the product and add new features.

I do not have bad thing to say. As they constantly improve the products, all of the cons are resolved one by one.
I have not yet mastered the inbox and notifications. Maybe it's me or maybe something could be improve here.

The best part about the Monday project management tool is the simple-to-use, intuitive layout and operating system. Having a tool that is easy to look at and makes sense visually is a huge plus.

Monday is a fantastic project management option but overall, the price is what kept my team from implementing this on a company-wide scale.

The UI design is visually pleasing and makes the program easy to use.
The software can be easily customized for different types of projects.
Time tracking is great and helps us account for time spent on any given project.
Monday.com can be easily integrated with popular apps I use such as trello and slack.
I also love the quick and helpful customer support from the team.

It's really difficult finding any fault with this software. The one single issue I can think of it that the interface seems to wide, such that you have to do a lot to scrolling to see everything, especially for small screens.

Ease of use, simple implementation and ability to have groups by roles as well as private process flows.

Lack of flexibility on some complex business flows, but they keep adding features on a regular basis that help counter their perceived lack of flexibility

Beautiful usual interface and visuals. It has enabled us to be more productive by reducing the number of emails we exchange across teams and even the number of meetings.
Monday.com enable us change messages we receive from Slack into tasks on monday.com.Thereby making it possible to transform conversations into tasks.
While also enabling us upload attachments and our files right from our projects.

When we first adopted Monday.com we were able to make comments on pdf documents, however this was suddenly changed all of a sudden without even a notice. Will be great to have this feature back.

The ease of use is the best. My team was able to learn the software in less than an hour or so, and we've been more organized overall as an organization. All of our kick off meetings are based on our monday.com boards.

I wish there were some more ways to track and input info/data into the separate entries. It's more of a strictly project mgmt software, as I still chat and use different programs like telegram, google drive, etc. in order to finish these projects. So am constantly going in and out of the app

It is extremely easy to use and intuitive. Monday has changed the way my team works, boosting not only our efficiency and effectiveness but also our communication with each other. The built-in messaging threads make it easy to share concepts and files back and forth in near real time. We've tried numerous cloud based products over the years and none of them have ever resonated with everyone on the team. Monday finally broke that barrier. The users ability to create and organize custom boards and columns based on project is one of the best features. The real time sharing of data, files, and ability to collaborate through the tool are huge bonuses. Overall I couldn't be happier with how Monday.com and level-up our workflow and processes.

The only thing I really would like to see is the ability to import larger Excel sheets. Other than that everything is great!