monday.com Reviews

Easy to use, easy to manage, easy to implement. Monday.com portal software has improved our communications with our customers, and is extremely intuitive. Support is there if you need it, and they are consistently improving the features. I highly recommend!

The only improvement I would suggest is that each time a member is mentioned, the task goes back to the inbox for review. For example, I use the inbox as a to-do list, but what I think is done may have more requirements. It would be nice if the follow ups showed back up on my inbox. It would also be nice to have a payment feature, but I think that may be a third party app we can include. I need to look into it.

I use Monday to keep track of potential and current customers at all stages of the sales process. Sometimes someone emails me with a query and I respond but I don't hear back from them. By putting the customer's information in Monday I can make a note to check in with them again later; I can keep track of how many times I've followed up with them, and it's resulted in quite a few people becoming customers who might have otherwise fallen through the cracks between I am busy and have a lot on my mind. It's also helped me identify quite a few people who never saw my correspondence because my emails got filtered as spam, which was super helpful and resulted in sales when, without this tool, I might have assumed the person simply wasn't interested in what I'm selling. I've also used this tool once someone becomes a customer to track my correspondence with them throughout the process and to make sure I follow up with them afterwards. Finally, it features a ton of integrations with other apps.

I think there is a lot this tool has to offer that I haven't yet fully explored. When I play around with it I've discovered great templates and features but sometimes I just don't have the time to explore all those options. Though the format is not very daunting I would definitely recommend taking the time to sign up for some online trainings or demos, or to use the tutorials they have that show different ways this tool can be customized.

I signed up for the free trial version of monday.com and immediately realized what a great tool it is! I have worked with Asana, Slack and Basecamp before but they don't even come close to monday.com. It gives you so many options for customization that no matter what field or profession you are in, you will find the right setting and layout. They offer great tutorial videos and the user interface is very easy to use.

You can keep all your tasks and projects in the same place, assign people to tasks, add deadlines. One of my favorite tools is that you can ask for an update on a pending project with 1 click - instead of constantly emailing and calling your team - which can make them frustrated. The other great tool is the automatic notification builder, that helps you stay up to date and constantly notifies you based on your settings. You can even build up tasks that depens on the previous task so your team members will know when you rely their task to be completed so you can start your part.

The pricing is very reasonable and they are customer service team is great, too!

I have been using monday.com for a few weeks and never had any problems with the program, the only annoying thing is they push their social media and youtube advertising really hard, so I keep getting ads every day but that is how they grew.

Easy to use, very intuitive. Customizable to your projects and company. You can easily monitor step by step processes in however many Departments you have in your company. I like that its now an app that can live in my button dock. One click and its open.

I like that you can discuss clients back and forth between team members.

Right now I can't think of anything. Perhaps there are glitches or design features that more advanced users might appreciate but for our needs it works exactly as we need it to.

The clean design is my absolute favorite thing about this platform. Badly designed project management platforms just create noise around data. Onboarding teammates is incredibly fast since the interface is so intuitive, which has lead to higher adoption.

Nothing. Absolutely nothing. I wish more people in my organization were on this as opposed to Trello or Jira.

I love how simple, intuitive and lovely the interface is. It actually makes project management a joy. Other project management software I've tried felt like it took too much time just to manage the software itself. There were too many menus to sift through. Comments were too hard to find, and my team was not keen on using it. Monday is so simple, so clean and visual that our whole team has quickly embraced it. I'm even putting my personal projects into it. One of my favorite features is the ability to make checklists in the comments area. Our team is coming up with all sorts of ways to use those (i.e.: check this off to confirm you've read the comment, etc.). We haven't been using Monday for long, so I'm curious to see how we continue to adapt it to meet our needs. I also like that there are templated projects that you can use to get started. I haven't been this excited about a project management platform in a long time, if ever.

That my team loves it so much they're going crazy making lots of projects and posts, lol.

It is a great way to assign tasks and manage people within a company, all while keeping track of planning and providing structure and order to your work. The design for assigning tasks and managing work is its key feature in my opinion.

There is basically no calendar option, and to me, I need to work off a calendar. I wish they could integrate with google calendar or at least have a calendar of their own. Also if you are not managing others or assigning tasks, to me there really isn't a point.

The new technologies try, very often, to simplify a great amount of processes, reducing them to their minimum expression, the Monday platform, allows the tracking in a single board, which, allows to observe in real time, the different functions that all the members of the team are performing. By just adding your projects, the assignment of tasks is done in a simple way, then, you only have to assign the work teams and let the platform do the rest, showing from the initial state of the project, as well as the different stages to be developed. In this way, the planning and execution of the deliveries and advances by all the members of the work team is facilitated. Add "pulses" to maintain effective communication and automatically reduce planning and meeting time, saving costs on calls and significantly reducing the number of emails; But centralizing the main documents. Are you busy at this time? Use Monday.com to find out.

It is very important for the different organizations, regarding the administration of projects, to take into account the different cost structures, in this way, it is possible to measure the impact that the use of the different administrative solutions has on the resources, this way, a very expensive platform or one that does not fit the size of our project, more than an advantage can become a real problem. In the same way, it is important to take into account, the general state of our computers in office or laptops, so that this type of tools can be used with the greatest efficiency.

What I like most about Monday, is that it is highly adaptable to the ever changing needs of workflow. As the business is continually evolving, so are the options and coordination of this useful business tool. The workflow from start to finish can be easily integrated to any model . Some advanced specifications can be simplified into columns and colors so that work is easily tracked along it's path without the hassle of using an excel sheet, as everything is as simple as drag and drop or clicking a drop down menu of infinitely customizable descriptions, and attachments that keep the employees along each important step of the process on the same page at all times.

What I like least about Monday does not impact the user experience to deeply, but what I see as a con is the lack of customizable themes. For example, having a dark theme for the page may be more conducive to a worker who uses this program at night in order to not have such a harshly bright white light emitting from the screen. Interchangeable icons and backgrounds, etc would be more helpful to customize the pages to fit the style of certain companies, especially one like ours where graphics are an important part of holding up a corporate image.

The ease of use and layout allows for EASY workflow and quick task management.

The design can sometimes feel stale after use. Also, the features are far more lacking compared to competitors. Every day I check competitors and wish to change, but the competitors don't have the same layout for ease of use. Plus, this is very expensive for the plans you'll need for team related items.

I love how we can set up different activities in a way that it's easy to have an overview of all daily/weekly/monthly duties we have.

In the beginning I was very confused because I have never used a project management so complete like Monday. Also when I started you guys just had a version in English which for me It was ok but for my fellow co-workers that did not understand english it was very hard.

I like the boards where we can see a lot of items and details for all of them. Drag and drop are quick and small amount of clicks is needed to do an operation.

I don't like the "info boxes" feature because I feel it's limited. Textareas are tight and there is very limited text formatting, and the fact all boxes are collapsed by default.

I love the ease of use of Monday.com. I have used other project management software before, but found them clunky and complicated. In order to get more done and spend less time entering tasks, I set out to find a better and cleaner system. In that search I found monday.com and have recommended it to everyone I can think of. They are always updating it and making it better, and I love that about it. I can spend more time working and less time tracking without losing the detailed analysis of work that I am looking for.

Their customer service team rocks too! They respond withing minutes, pretty much every time!

There are some small features that I wish it had, but from what I hear from their excellent support team, they are in the works! At least for me, monday.com is the perfect software to meet my business needs.

Hard to know what people were working on so had to send emails to get updates - now NO time spent reading, writing, or dealing with internal emails
Know where everything stands - no redundancy
Customizable
CRM automation and integrations
Following up leads easily and not having to get things buried in the box
Onboarding clients is faster
Management time saved
Everyone at the company is united and on the same page

I am not a fan of the sidebar to include minor or tasks as it feels a bit clunky.
The learning curve, for me, was a bit long. Not that it's hard to use but it's that there are SO SO many things this software does to make your life easier and more efficient we are STILL uncovering new and better ways of doing things.

I like the simple thing in the main thing, and Monday It is quite useful to make a total follow-up during the different projects in which we work, besides being very simple to use that is a point in favor for any team. The support worked great when I needed it.

Although I do not see points against, I could talk about the price, which I feel that for a small company can be something difficult to afford, I would also like that in the trial version you can export all the work done.

Easy to use, easy to share, easy to develop to your own needs. Extremely good overview of workflows. No clicking a lot of menus, all functionality easily accessible. And pretty much explains itself as you start working with it.

The simplicity of use and functionality has on a few occasions made me wish for more complexity and interaction. But in almost all of these cases, I changed business requirements/processes = meaning my initial take on it was too complicated, and monday.com was part of the simplification process. A Con turned into a Pro.

Really good organizing
Have the ability to set your own tags
Easy To Use
Has a mobile app
Free Trial

Free Trial
Costs A lot
Tries to Force Annually Membership On You

This software has changed the way our healthcare practice runs. Nothing falls through the cracks, we have a place to store documents, and it's easy to use. This program is fantastic.

The only thing I'm not crazy about is the mobile application. I still have it, and use it, but I wish it was a bit easier to use.

- Visual approach
- Two clicks away from the deepest level of the system
- Versatility
- Easy to tailor to own needs

- limited possibility for automated processes
- using filter to exclude content on the boards

It's easy to customize to the organization needs and super-interactive. In our team, we all use our computers with the software open and make changes in real time, and it updates instantaneously, which is great.

The software could still improve some details, such as the fact that tasks can't be moved from one board to another one while the sorting option is enabled. That is a little bit annoying.

We have recently added Monday.com to our team and if you're an Agile type of business where you want to easily assign tasks and share ideas, information, then this is the right software for you. This software has helped us with taking accountability for each backlog task or project. It is a great way to know where your weaknesses are as a team, since it's visual, it's easier to for all of us to see the big picture.

Sometimes the system freezes. I personally am very pleased with the software and hot it has helped out team to optimize our backlog. Before we used to do it by hand and sticky notes.

Easy to use. Intuitive. Flexible. Customizable. Instantly enables collaboration and informs all parties (inside the office as well as customers and business partners) what's going on.

Monday.com is so extensible and comprehensive that it can be too much at times. The flip side of having a vast, complete tool is maneuvering around without too many clicks or toggles. Compare Microsoft Outlook to gMail for instance. Not that Monday.com is a memory hog or drags down one's system like Outlook, but sometimes you just want something nimble to hop in and out. Maybe this tool is best used for groups and enterprises. For my small business it seemed to be too much at times.

It's quick and easy to use, intuitive in many ways, and brilliantly customisable. Also, affordable for our team. Easy to organise boards exactly as one would want to, or suit a particular project or organisation.

The very fact that it is SO customisable, and with so many options, has meant that there is a bit of work involved at the beginning to figure out how to set things up in a way that works for us. For now - as simple as possible. However I believe we'll grow into the functionality more and more over time.

Being able to customize anything we want. We assign colors to employees so we can see who is falling behind or carrying the majority of the workload. We can see if a certain client has a lot of urgent items and needs more attention. We can share our progress with clients so they can see in real-time what we are working on. We've created a way for Billing to know when it is time to bill for a project b y using the tags feature. The software is simply amazing. I cannot recommend it enough.

I would like a way to sync certain items so they could be on 2 boards at once. I reached out to support about it and they were friendly, helpful, and gave me a great suggestion. It's not exactly what I want, but it absolutely works better than nothing. Seriously, my only complaint is that one tiny feature request.

Easy to set up, easy to track everything within the company and plan ahead. The free version is what initially drew us to the tool.

When we signed up, we were under the impression that we would be able to use the free version of the tool indefinitely (Monday.com advertized it as such) . However, after a certain time elapsed and we had converted our entire team to using the tool, we stopped being able to access our infomration unless we paid for the more expensive version, which we culd not afford at the time, so was a huge disappointment for us. We lost a LOT of data and had to re-do a lot of the setup work we had invested with another tool.