greytHR Reviews

UI & Functionality is user friendly. They are giving so many features at less cost with awesome support.

I don't have any cons so far but keep improving yourself

The homepage gives an overview of which of my team members are already in office and helps me delegate work accordingly.

The overview of pending tasks also enables me to clear all pending actions items early in the morning, so I can focus on more productive work throughout the day.

The user interface is user friendly and can be understood by a layman and does not need any kind of training/refresher training.

The people tab should have email ID and phone number of all employees in the directory for our perusal

Also, sometimes it doesnt capture location correctly

Installation and use is super easy. We never thought that the integration of any tool will be so seamless. I would recommend all small businesses to use this software to save time and avoid errors.

Favourites:
Payroll
Attendance & Leave

There are many minor features that get ignored by the GreyHR team.

Can add manual timesheet entry module with additional cost then the tool will be whole.

1. Arranging different trainings,
2. Helpdesk Support (Specially [SENSITIVE CONTENT])
3. LMS

1. Error in Arrears calculation
2. Customer support team is not supporting as per customer requirement
3. One ticket created year ago but still not resolved
4. Many things need calculate/ work manually and upload to the software but which is not expectation

I like the way they are enhancing each day bringing in new changes. Specially the Letter generation has helped us a lot during covid when physical handover of letters were not possible.

Nothing to not like. The best thing about Greythr team is that they are striving to improve everyday.

The simplicity of the software by having a clean UI, not very complicated system to adopt, competitive pricing, and having only critical elements relating to payroll and HCM is what makes this software stand apart

I feel the organization can make a lot of progress on their mobile application which has limited features as compared to the web version.

HR and payroll can be easily managed using greytHR. The company can customize this product based on their requirements and can be up and running in no time. Payslips can be easily generated for the employees, leaves applied by employees can be approved and tracked and other HR activities can be easily managed on the software.

The UI can be optimised more considering how users are shifting more and more towards mobile applications.

The person who has minimum knowledge about payroll can take forward rest of the things the product will take care

Nothing where you can dislike this product

The software has easy to view and use ESS portal.

The technical and functional collaboration to the administrator role needs to be optimized.

overall feel is good but need support initially to start

i thought employee management will easy but importing is miserable

First thing anyone will notice about GreytHR is that it is very intuitive and easy to use. The modules are perfectly tailored to cater best possible solution to any requirement an organization might ask for with a complete scope of scalability and robust core management that any HR would certainly acknowledge. Also the palate is well garnished with nice customer support and quick trouble solving capability. Also to add, honestly, we got everything we required to setup and transform our Employee Life cycle management through this software and we are pretty much happy with everything we got and later added on.

Really there is very little thing to tell here. If something at all needs a little makeover is the selfcare portal and the look and feel of the interface there with a few more choice of themes and customizable floating boxes so that each user may personalize their bit of the portal according to their own imagination.

One of the best feature I always admire is their customer support, and turn around time. If you are stuck with anything and need their assistance, they are always available. They even don't mind going extra mile to make sure their customer are satisfied.
It has easy to use functionality which supports majority of the requirement of HR department. Processing payroll and generating the supporting reports are very easy. Apart from that they are keep scheduling live training and knowledge sharing sessions which really helps to understand the HR and compliance.

Overall UI can be better. There are many basic functionalities and reports which we may expect can be implement immediately, but it goes in their development road map. There are many HR functionalities which required to be implement, like ATS, performance management, KPI tracking, PA, T&D That will make this software a complete solutions of HR requirement.

We get the basic features free of cost at current plan. They dont paster us for personal data collection unlike few other players.

Attendance feature needs huge improvement.

This software has all the things, as per organisational need. The Employee on boarding and self service portal is the best part. yes there are scopes of improvement but over all product is very good.
You need to improve report section as we can not prepare Manpower report consisting all the information about the employee (Manpower database.)

The customer support is very poor. System generated mails and videos are not helpful for your customers.

I mostly like the taxation part. As a accountant It was an very lengthy process for me to calculate every employees tax manually and also filing of TDS return is also very useful for me. Thank to Greyt HR for making this very easy for us.

Mainly for ESIC computation.Need to set as per the rule of GOvt.Ofourse its calculationg as per the Govt rates but one clause is missing there.as follows.

If anyone's salary is appraise and salary goes beyond 21000 still for the given period given by Govt it need to be deduct. So that rule need to be added on portal. So that it will automatically done while calculation of salary.

Convenient to use
All the HR operations can be performed.
Easy to add, delete annd process the transactions.
Support team is very polite and very helpful

The processing time is sometimes lagging.
The app UI to be improved.

1. Helps with proper payslip/paystub.
2. Its smooth functioning feature is gem of this software.
3. Helps with taxation.
4. Flexible with required changes.
5.Maintains leave records.
6. Provides contact information for the employees so as to connect easily in case of emergency.
7. Helps to maintain Loan deductions and Reimbursements .
8. Proper reconciliation of yearly payslips can be done easily.
9. Loan Statement and Salary revision can also be reconciled.

Sometimes, there is issue while logging in to the online portal of greythr, otherwise it is a good user-friendly software.

Recently we are using Employee Onboarding feature, Resignation features which are very useful & valuable. It's easy to maintain & keep all data.

Sometime we get ticket responses in delay.

This software make us easy to track the attendance & Leave policy, most important and accurate in payroll processing and we can easily generate the reports.

there is no such least points, sometimes confused about in final settlement process calculations.

As we where maintaining Data in excel , we found greythr the right fit for our requirements, the Support team is great specially "[SENSITIVE CONTENT]"

Overall the software is good but some areas needs to be developed, we have given some of the suggestion to the development team hope they will take it forward.

1. Purchased as referred by a friend of mine and I would say it was a wise decision. Worth for the money which I am paying every month
2. Simple software and does not require much hand holding to master the software
3. Trial period is enough to learn. Pretty good resources like webinars and help docs for further assistance - also a very responsive support desk
4. PF/ESI/IT computation is too good and very helpful
5. Mobile app is lovely

1. Paying month on month is a pain. If provide a recurring subscription that would be cool

Attendance and on/off boarding process. Xls reporting too is good

Tough to understand at initial stage. Most of the regular queries are not available in help section

We actively use Leave management, payroll, tax payments and this works well. We did want some flexibility in terms of the way Full and Final report is generated.

Employee data update was cumbersome. Raising a ticket has become harder with the chatbot

This is very easy to use and the customer support is very awesome , Software has inbuilt tutorial/videos if we didn't understand something , we can just go through it and it solves are problem

I like very thing about this software, so there is no cons i would like to highlight

Onboarding and Off-boarding process , its very easy and nice to use . and its all the other options also vey good, like Pin generation, Declaration window, POI , Leaves, attendance and payroll all are good.

Some times system will not work properly, especially end of the month in Payroll time and when we raised an issue some time Greyt HT Team will not respond .