Firefish Reviews

I use the Advert posting, applicant processing, and CV database. I absolutely love all these features as they're incredibly easy to use and very convenient. My favourite feature is the option for mandatory pre-screening questions as this saves me a lot of time when going through the job applications.

Honestly, not many cons come to mind as there are parts of Firefish I don't use but perhaps the organisation of the Candidate profiles. The CV is buried on the last tab in documents but is the most important thing on someone's profile.

CRM, keeping all notes, history, calls, email in one place, and the boolean searches - to be able to use as a job board

Sales forecasting for temps, great for perms but not so user friendly for temps

Lots of functions, and features that can be utalised.

A few hidden costs, if after 3 months your workload increases and Firefish isn't for you, you find yourself roped into a 12-month contract. Way too over the top for what it is supposed which makes it over complicated.

Great onboarding -Easy to use recruitment software - helps generate more business -good system for managing candidates and recruitment process

Can be a bit slow sometimes but overall very useful recruitment tool

Fairly easy to use and to navigate around. It is very effective without being over complicated.

You cannot block delete candidates/profiles. Doing it individually is extremely time consuming and laborious
The templates in place are pretty standard and do not look very professional

The simple and honest answer is everything.

When WDCS started looking for a CRM system we had lots of criteria and instantly thought about another product that we have used for multiple years, but when we visited the Firefish stand and the recruitment expo it all became a "no brainer"!

In Firefish we found a system that catered for all our needs and actually thought for us and helped us increase candidate and client contact. The platform itself is very user friendly and very easy on the eye, it allows you to input KPI, Sales figures and actual billings and run reports. The part that impressed me the most was that we are able to allow candidates to access and update their own profile and make the decision themselves if they want to receive job updates, newsletters and are happy with WDCS Data compliance.

I haven't even mentioned connecting it to the job boards and being able to run our own adverts from Firefish and post on to partnered sites.

Definitely above all else the ease of use has to be the biggest thumbs up!

If you are reading this and not using Firefish then you are definitely missing out!

So far nothing that I don't like about it, far superior to other systems that I've used in the past

Easy to use, scalability and bulk data usage

the dropdown limit of 450 on a search result could be increased, why is it not 1000 for example?

This is an easy-to-use software, which allows for the integration from outlook and calendars to ensure a "one-stop overview" for all our company needs. The new feature of being able to customise the terms within each client provides an easy overview of the terms, also this feature links through to new jobs minimise steps and speeds up the process.

With the preview windows being in PDF format, this can mess with the format of Word documents, so we have added an extra process to convert word documents to PDF to ensure documents view correctly

The process from start to finish, enables you to give the candidate a good experience, whether they are right for the role they've applied for or not. The Firefish software is exactly what recruitment businesses need, they've thought of everything!

I don't feel there is any cons to Firefish - the team are always developing new ways to make a recruiter's job easier.

Outlook integration is essential and allows me to quickly import candidates and see our interaction with them. Important when several consultants work on same role.

Still learning what I like and dislike but nothing critical
Duplicate names have been an issue

The people at FireFish - they're patient, friendly, knowledgeable and accept and act on recommendations - they listen to their customers.

I'd like to be able to attach multiple docs to emails at source

Customer service and support has been excellent and I have noticed some updates within the first 8-12months that have improved the usability. They definitely listen to their customers.

I find some of the searches limited. For instance, I can't just put in a town or county and get the candidates from those area. It only seems to work by postcode and most applicants don't put their postcodes on their CVs.

ease of use, good search facility. good reporting suite

can be glitchy. lack of two way API, from sales lead platforms and job boards

The ability to load job sepcs/descriptions to the software, which will then also load to google for jobs, our own website as well as other jobs boards and social media. Just what we were after, write the infoamtion once and post everywhere.

Only keeps track of emails for people in the system, not everyone turns into a customer or client, so do not want to put everyone into the system.

It is a self explanatory product and you can understand the basics easily. Allows you to see candidate progress quickly and easily.

There is not a great search functionality for previous placements or roles. The most important is the inability to search and tailor keywords.

How easy it is to see the history of each candidate

nothing, the system works really well, I personally have not had an issue.

The interface is very easy to use and I'm pleased to say very logical. It allows a seamless flow between access to the files and doesn't have that clunky feel that so may CRM have.

For a single user, I don't really get to use all of it's functionality but that's not really a negative.

I like the ease of use and the customer support. There is continuous development of the software so our product is always up to date.

One thing I would really like is a manually created talent pool. I'd like to almost "save for later" rather than it created a list of potential matches.