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1978 Reviews

- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Way better than visio!
Reviewed on 29/9/2019
Love it. I was able to make complex flow charts on my first time using the software.
Love it. I was able to make complex flow charts on my first time using the software.
Pros
Lucidchart is a far superior product to the more traditional flowchart software Visio. The simple layout, easy sharing and the ability to build complex flow charts make Lucidchart the best out there. Additionally, I find the templates for other projects, that are not flow chart related, very useful.
Cons
My only issue with Lucid is that, at certain points, where the details of lines and boxes can get very cluttered, I find it hard to navigate the layers and often end up dragging out boxes and lines that I do not wish to, even though they are not selected originally. This is very rarely an issue and it just takes a few minutes to fix, but it is an issue.
Alternatives Considered
VisioReasons for Choosing Lucidchart
Lucid is much easier to use and more in line with the other platforms we use.Switched From
Visio- Industry: Education Management
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
usefull app
Reviewed on 19/9/2023
It is very good for teachers because they can create diagrams that can help students to understand...
It is very good for teachers because they can create diagrams that can help students to understand easier study materials, using collaborative options is very important for team work, and also for team management.
Pros
It is usefull, easy to create, integrate in Google Workspace, great templates.
Cons
It is not free for education users. It would be very good if it would be possible to give the teachers an educational account, because they will use it to teach the students, not to obtain profit, and, in the same time, the students will discover Lucidchard, so the number of utilizers will increase.
- Industry: Construction
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Basic Software For Ease
Reviewed on 5/10/2021
Pros
This is a basic flowchart software that we used in lieu of Microsoft Visio. It was easy to use and to learn, with easy to follow help online for flowchart creation. The main benefit we found with this software was it's integration with Google Suites. With our company using Google Suites, this software easily integrates with other Google software and email.
Cons
It is a very basic software with limited features that we used, which was flowchart management. We used it for a short while as our company transitioned to Google-based software, however we've since gone back to Visio for it's better features and functionality.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
An very useful tool for visualisation
Reviewed on 15/7/2023
A useful tool for creating charts and visualisation
A useful tool for creating charts and visualisation
Pros
Perfect for making charts and visualising
Cons
It may have a steep learning curve for most users.
- Industry: Consumer Electronics
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Nice for flowcharts
Reviewed on 24/8/2023
Overall, our team is happy with. It is intuitive and user friendly.
Overall, our team is happy with. It is intuitive and user friendly.
Pros
Mostly use it for flowcharts, but it has many use cases. It is pretty intuitive, and we like that it integrates with Confluence.
Cons
When adding lucid charts to Confluence pages, sometimes there are viewing issues. Usually resolved with permissions, but seems to happen randomly.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
We LOVE it
Reviewed on 17/9/2023
Nothing else but good words, it helped me the last year a lot.
Nothing else but good words, it helped me the last year a lot.
Pros
The charts are awesome to show the management team how the diferents projects are going on time or not.
Cons
I do not have cons, we use it to control the projects and show the following weeks how everything must be main and is so useful for us
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
My use of Lucidchart
Reviewed on 10/8/2023
Pros
It's a really simple and straightforward tool to visualize complex processes and workflows to present to stakeholders. The learning curve and flexibility it provides meant it was really easy to implement and form to the specific project.
Cons
There was nothing of note that was inconvenient when using Lucidchart.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
I love how it shows the data
Reviewed on 15/9/2023
I really liked it, it simple to use and understand
I really liked it, it simple to use and understand
Pros
It is awesome how everything is show, to give to the people on charge, it is awesome how the data is visualized
Cons
I do not have any cons about this software, the way the data is shown and simplified, it is just perfect.
- Industry: Outsourcing/Offshoring
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Luxurious diagrams
Reviewed on 12/8/2023
The journey with Lucidchart has been of companionship.
The journey with Lucidchart has been of companionship.
Pros
The thing I appreciate about Lucidchart is how beautiful piecharts, flowcharts and diagrams it makes.
Cons
I don't see any wrongdoing with Lucidchart since I started using Lucidchart a few years ago. Very simple.
- Industry: Information Services
- Company size: 501–1,000 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Intuitive Diagramming Tool
Reviewed on 2/8/2023
Pros
Its user-friendly interface and extensive library of templates make creating professional diagrams a breeze. Love it, so happy to find it, after trying so many other options this is one of the bests. It's free options are very good.
Cons
some advanced features are only available in the higher-priced plans
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
One of the best softwares in market for creating flow diagrams
Reviewed on 10/4/2023
Overall, I will highly recommend using Lucidchart for creating and sharing your flowcharts or...
Overall, I will highly recommend using Lucidchart for creating and sharing your flowcharts or diagrams. It is an extremely customizable and flexible tool with a lot of integration options. Though it doesn't have many cheaper or smaller plans, however, for enterprise level, this is one of the best diagramming tools available.
Pros
Lucidchart is specifically designed to create flowcharts like business process models, data flow diagrams, organizational charts, sequence diagrams, architecture diagrams etc. I love its feature set and integrations as compared to other diagramming tools like draw.io or Microsoft Visio. As it is an online web application, it allows multiple team members to collaborate and contribute on the same diagram in real time. You can leave feedback or comments on any object and attach notes.Lucidchart has plethora of options for different flowchart shapes, objects, lines or pre-built templates, which eventually saves up a lot of your time.
Cons
I don't have many negatives about this software but one major limitation with Lucidchart is that there is no desktop app available, so you will always need to use it in the browser. Also, sometimes when I am moving the objects, the lines/connectors/links between those objects mess up completely and I end up doing a lot of readjustments.
- Industry: Chemicals
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Lucidchart, a platform to create ideas, document processes and increase agility in the...
Reviewed on 12/2/2023
Lucidchart is a spectacular tool, which has grown through its own concept, aimed at streamlining...
Lucidchart is a spectacular tool, which has grown through its own concept, aimed at streamlining the process of creating ideas. In general, diagramming in different areas or specialties is very well received by engineers, designers, administrative staff, and managers, and its application is very wide, so it becomes a great technical support to make our processes flow more quickly.
Pros
Its interactive and agile design is one of its greatest advantages since it does not require at all to spend time learning to diagram, work collaboratively or use the tool's functionalities. It has a high degree of usability and allows us to make almost any diagram, among them we can mention: UML diagram, iPhone/android mockups, workflow diagram, flowchart, org chart, data flow, kanban diagrams, and much more.Its integrations provide us with functionality to work collaboratively in environments such as MS TEAMS and its adoption in the organization is fast and intuitive.
Cons
Lucidchart is great at what it does. We may try to ask for more of its scope and in many cases, it will not disappoint us, however if we are looking for a sophisticated design application that has powerful functionality related to specialized rich text fonts, color palette registration, a grouping of objects to create custom libraries in a project, to name a few examples, we are going to need to evaluate some other option, but if what we want is to work in agile and collaborative environments, Lucidchart is undoubtedly one of the best options today.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Quick and easy diagrams for more efficient work thanks to LucidChart
Reviewed on 9/5/2023
Even though I didn't work with this tool very long, I liked the ease with which I can create...
Even though I didn't work with this tool very long, I liked the ease with which I can create diagrams and share them with other members of my IT software management team. As well as the ability to collaborate in real time with them and the built in templates and shapes which were very helpful and saved us a lot of time creating diagrams. In summary, I think LucidChart is a valuable tool for any IT team that needs to create and share diagrams quickly and efficiently, and I would use it again without hesitation.
Pros
Throughout the time that I have worked with this tool, I must emphasize that it is an intuitive and easy-to-use tool, it gives you the facility to create an infinite number of diagrams in a matter of minutes. However, what I liked the most about working with this tool was the ease with which I was able to integrate it with other tools that I used while making diagrams in it, such as: GoogleDrive and Slack.
Cons
The only negative point that I must highlight about this tool is that it has certain functions that some new users (like me when I started) are not completely clear about and the possibility of taking full advantage of this tool may be lost.
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Amazing tool to create flowcharts
Reviewed on 11/2/2023
It has been a great experience with Lucidchart overall. We are able to create and discuss the flows...
It has been a great experience with Lucidchart overall. We are able to create and discuss the flows and processes in highly efficient manner using Lucidchart. The team's productivity has increased and delivery cycle has also shortened.
Pros
Lucidchart helps create effective flowcharts in a convenient manner. This enables brainstorming among the team members and we can arrive at the best possible flows and solutions. Lucidchart also allows to replicate and easily modify the flowcharts and diagrams for quick iteration. The flows in Lucidchart can be easily copied and pasted to documents and presentations.
Cons
The customisable templates for creating various flowcharts need to be more discoverable . There's no suggestion to improve the flowcharts in Lucidchart which can be very helpful. Sometimes the flowcharts can't be pasted into documents which is an issue. There can be features to better manage the flowcharts in folders.
Reasons for Switching to Lucidchart
The functionalities and user interface offered by Lucidchart stands out from the competitors. Lucidchart pricing is highly competitive and we could select the plan as per our requirements.- Industry: Nonprofit Organisation Management
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
This might be the most intuitive User Interface...EVER
Reviewed on 28/2/2022
The first time I presented a chart I made with the free version - a simple, clean 1-page flow-chart...
The first time I presented a chart I made with the free version - a simple, clean 1-page flow-chart - to colleagues, C-level officers in other departments immediately asked if I had graphic design background (I do not), and then asked what I used to make this and how can we get it!
It really did lead me - through my consideration of my own designs - to new insights about business processes that I had been managing for several years.
Pros
Remarkably easy to go from no experience with production or design of charts to making professional-looking outputs that will wow your colleagues. Even the free version can put our really incredible-looking product with east.
I cannot overstate how intuitive the UI is - anyone with a willingness to explore even the features will be richly rewarded. The collaboration tools are on par with those in MS Office or Adobe Acrobat Pro.
Cons
A stand-alone app would be nice, but perhaps that is just me being old-fashioned. This web-based version works just fine for me in Chrome, though I cannot vouch for other browsers.
Alternatives Considered
VisioReasons for Switching to Lucidchart
Cheaper, straightforward pricing, easier to use for non-specialists.- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Lucidchart for the Masses
Reviewed on 25/7/2022
I was hired at my organization about two years ago to replace someone who had strong design skills...
I was hired at my organization about two years ago to replace someone who had strong design skills that I did not. However, I knew of this program and how it could make reports and/or presentations beautiful. So I invested in the program and have not looked back. My peers and my supervisors have found what I have been able to create in Lucidchart extremely helpful. While there are programs that may do this at a more sophisticated level, for our strata of organization (midsize regional) it is perfect and is at exactly the right cost for an organization our size to have a yearly team-based account.
Pros
I think the extensive library of templates is the most important gift this program offers. I can get into the program and scan for a wide variety of template / tool options that I can then deploy. Sometimes, I'm not necessarily sure of what I need, and I can scan a variety to be able to get something that is close and/or I can modify quickly to be able to use for my work. This has really helped speed up the quality of my reports. While there are other programs that do similar work, I really operate better with this type of software because it isn't complicated; I just remember trying to do the same thing with Vizio or PowerPoint and nothing was working at the level of design I needed. I also tried Infogram and it was too much work. This was the just right option for me.
Cons
I love the templates, BUT, some of them can be really tricky to use. You have to spend time with a few of them figuring out the controls to be able to get exactly what you want. So it isn't a turnkey solution in the strictest sense, and it's not entirely intuitive either. The file depot is good, as I can go and find old documents. But I need to be really careful. If I don't duplicate something it doesn't maintain an old file, and I or a colleague can write over something and there isn't the same "revision history" that exists in other cloud-based solutions.
- Industry: Electrical/Electronic Manufacturing
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My Review after using Lucidchart.
Reviewed on 24/11/2016
I'm an Engineering Graduate Student. This is my Review after using Lucidchart for a Month. I'll be...
I'm an Engineering Graduate Student. This is my Review after using Lucidchart for a Month. I'll be giving review about the product after use in a class project. Some problems are complex enough that you may not know how to ask the right question. That's where Web Apps come in. With a few clicks, these form based course assistants solve many types of problems which are commonly encountered in your classes, no questions asked. Create engaging lectures and materials by uploading your own real world data, or draw on thousands of data sets already available in Lucidchart. Tailor the look of your results with customiszble visualizations.
The color, style, and elements of generated charts and plots can be customized and downloaded. And export results in 60+ file types. You can download results in various formats like XLS, PDF etc. There's so much you can do. They are always adding more content and more features to help you create the best classroom experience possible. So, that's good that it gets regular updates.
Pros
HUNDREDS OF TEMPLATES & EXAMPLES:
- Flowcharts
- UML
- ERD
- Wireframing / iOS Mockups
- Network Diagrams
- Org Charts
- Mind Maps
- BPMN
POWERFUL & EASY TO USE:
- Hundreds of shapes with easy drag and drop functionality
- Export to PDF, PNG, JPG and Microsoft Visio (.vdx)
- Integrations with Google Drive, Confluence, JIRA, and Jive at no additional cost
- Dedicated support team to address your questions
BUILT FOR COLLABORATION:
- Real time collaboration
- Unlimited number of simultaneous collaborators
- Powerful version control and revision history
- Group chat and comments
- Embed diagrams in blogs, wikis or websites
SECURE & RELIABLE:
- All data transferred using SSL with AES-256 bit encryption
- Hourly backups stored across multiple data centers
- 99.9% uptime SLA for enterprise customers
- Admin-specified password strength and reset frequency requirements
ROBUST FOR ADMINS:
- Upgrade other users to administrators to help manage users
- Set whether new users automatically join the team or require an invitation
- Control which domains your team can collaborate with outside your company.
Cons
I found customers (who already use LucidChart) sometimes shared their diagrams with just the employee needing it "right then". However if someone else needed to work on it they didn't have access, and usually didn't have the rights to be able to share it with other people in our company. I wish when customers shared it with someone in our team that it was automatically shared with everyone in the team. This was such a big issue for us we ended up canceling out company subscription and converting it to a single user subscription forcing everyone to log in using the same account. Issue resolved with customers sharing with us.
- Industry: Insurance
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Beats Vizio Hands Down!
Reviewed on 12/8/2019
I am responsible for projects that are needed to enhances processes for my department, and...
I am responsible for projects that are needed to enhances processes for my department, and Lucidchart has made this a million times easier than it was when I used Vizio. I also have to create the process flows for my staff, and again this has made my life so much easier, and given me a lot of time back in my which is simply priceless!
Pros
The ease of use, and pre-made templates for all things 'flow' are phenomenal. I used to use Vizio, but Lucidchart is so much easier, and intuitive, to use. I use for everything from org charts to project/process flows - have even used to make a floor plan for our department.
Cons
There is nothing I have come across yet that would be a negative from me. I have used templates from almost every section and have others throughout the organization using it now too.
- Industry: Biotechnology
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Lucidchart - great tool for diagrams
Reviewed on 23/9/2020
Lucidchart has been an easy to learn, useful diagramming tool. it's extremely simple to integrate...
Lucidchart has been an easy to learn, useful diagramming tool. it's extremely simple to integrate with atlassian tools which makes it all the more valuable for my organization. There are minor quirks of the tool, but overall, a great value for the price.
Pros
being cloud based give lucidchart a leg up on some of the other diagramming programs i've previously used. it integrates easily with confluence which is important for my documentation.
Cons
responsiveness can lag at times; however, the ease of accessibility outweighs any slowness. the "canned" color fill selections could be improved for efficiency in customizing content. Lastly, the user interface is not as intuitive as other programs. I often find myself having to use the help/search box to find out where to find a specific feature/funcion.
Alternatives Considered
Visio- Industry: Food & Beverages
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It enables us to create stunning diagrams & Org charts with clear details and relationships
Reviewed on 31/3/2023
Lucidchart has made creating diagrams of all kinds, especially workflow diagrams and organizational...
Lucidchart has made creating diagrams of all kinds, especially workflow diagrams and organizational charts, very simple. It's great that with Lucidchart we can collaborate as a team to prepare charts, which ensures that we include all the details we need.
Pros
I like that Lucidchart provides a lot of collaborative features, allowing team members to participate in making workflow charts, org charts, and much more that we need, and the easy-to-customize ready-made templates help us get the job done smoothly. I particularly like how Lucidchart handles organization charts because we can specify the number of sub-levels, add all of the organization's employees, and link them to the line officials within the departments by the proper functional relationships. We can also add their photos, write their names and job titles, and add links to easily access the member's job history. It's also great that we can make more than one sub-organizational chart and connect them directly to the main one. This lets us clearly explain a lot of details.
Cons
Everything in Lucidchart is structured and easy to use. I thought at the beginning that coordinating the sizes of the different components and linking them to one other on the board hard affair, but with practice, it turned out that it is pretty simple.
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Helps understanding overall system flow and for presentations
Reviewed on 27/7/2019
I truly recommend Lucidchart to everyone. It helps students and as well as professional.
I truly recommend Lucidchart to everyone. It helps students and as well as professional.
Pros
I used Lucidchart for multiple purposes. Firstly, i used it during implementation of database schema designing. It provided me an overall picture and the conflict with the keys that may arrive. I also used to create data flow diagrams and use case diagram. This way i could understand the flow of a system from each layer to the other and i found this quite useful. Whenever there was an enhancement, i just used it to see the different perspective.
Cons
There was nothing that i did not like about this software. I found it helpful with the variety of charts i could use.
- Industry: Computer & Network Security
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
LucidChart has great tutorials
Reviewed on 11/2/2023
Once I gave it a good chance and learnt to use it correctly it soon become something I use daily!...
Once I gave it a good chance and learnt to use it correctly it soon become something I use daily! The website tutorials are great and free. Also lucidspark is now included, it’s the same as Miro.
Pros
It’s a game changer for sharing ideas. Workshopping with stakeholders and getting your thoughts onto a page. Check the tutorials and you’ll go from this is okay to this is awesome!
Cons
Network dependant can cause issues. Sometimes the test doesn’t update fast and needs refreshing a lot. I had to spend a decent amount of time to learn tricks to make using lucid enjoyable to use.
- Industry: Nonprofit Organisation Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Enhances Innovation and Collaboration.
Reviewed on 5/4/2023
Pros
I like the templates and broad set of icon and object packs. Lucid has just about every feature I've wanted from it's competitors that I've used and more.
Cons
I have run into some snapping issues. It may sound small, but the inability to snap lines and different pre-set points on an object is frustrating sometimes.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Visio alternative as a start
Reviewed on 13/10/2021
Great product, easy to use.
Great product, easy to use.
Pros
Their Cloud Insights feature is great at importing and diagraming cloud infrastructures.
Cons
I have had issues importing and exporting diagrams from & to Visio format. This might have improved as I have not used the feature for a while.
Alternatives Considered
VisioReasons for Choosing Lucidchart
no OS restrictions, cheaper and cloud-basedSwitched From
VisioReasons for Switching to Lucidchart
no OS restrictions, cheaper and cloud-based
- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Think modern Visio
Reviewed on 9/8/2019
Pros
This is an ideal alternative for Visio. It may not be as powerful but it has lots of useful features and is very user friendly. We use this product on a weekly basis for mapping processes, layouts, charts etc.
Cons
Some print options could be clearer. If you want to print out over say 6 pages it can be difficult to manipulate this.